I replenished my bank card through a terminal with instant online transfer. The terminal took the money, and issued a receipt marked "save until the moment of transfer." An hour passes and there is no money. The technical support response is that your application has been accepted, and we will resolve the issue in 15-30 calendar days. Do not take risks and top up your card through the cashier. It was a very unpleasant experience.

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Игорь Л.

Level 7 Local Expert

I give this rating only for the mode of operation. From 9 to 17 (if you want to pick up the card, then generally until 16:45, I'm not kidding, if the electronic queue terminal comes a minute later, it just won't give you a coupon) the work of the bank branch is some kind of joke) The rest is fine, the only thing that bothered me was the crazy amount of paper that had to be signed just to pick up the ordered card. I have never seen this in any state-owned bank, but in general it is uncritical, bureaucracy is the norm for a bank.

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Валерий Мычко

Level 4 Local Expert

The service is good, the girls are very pleasant and polite, but the queue is very huge, the rating is only for the waiting time, I was on business 2 times, waiting for an hour, it's faster to get to the cashier, but it's a problem to get to the girls

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