I replenished my bank card through a terminal with instant online transfer. The terminal took the money, and issued a receipt marked "save until the moment of transfer." An hour passes and there is no money. The technical support response is that your application has been accepted, and we will resolve the issue in 15-30 calendar days. Do not take risks and top up your card through the cashier. It was a very unpleasant experience.

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Игорь Л.

Level 7 Local Expert

I give this rating only for the mode of operation. From 9 to 17 (if you want to pick up the card, then generally until 16:45, I'm not kidding, if the electronic queue terminal comes a minute later, it just won't give you a coupon) the work of the bank branch is some kind of joke) The rest is fine, the only thing that bothered me was the crazy amount of paper that had to be signed just to pick up the ordered card. I have never seen this in any state-owned bank, but in general it is uncritical, bureaucracy is the norm for a bank.

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Паша Сакольчик

Level 4 Local Expert

A disgusting department. The bank is open until 17:00. The information kiosk is no longer working at 4:30 p.m. When asked to tell me how to pay the bill, the answer is "the specialist is no longer working (time 16:37), call 141." The management should pay attention to the work of the department

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76 reviews