I issued a basic account for a disabled father of the first group by proxy. The power of attorney stated that I have the right to open all bank accounts. However, they refused to open an account because the power of attorney did not contain the word "social". At another bank, everyone accepted the documents and successfully opened an account, and they also offered cashback and bonuses. It is not entirely clear what laws or internal rules this bank operates under, and I will no longer use their services.Now it's clear why the latest reviews about this department are all negative, today I saw it for myself! It's just strange why the bank doesn't value its customers.It's good that there is a choice in the banking sector!

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