Yesterday, 11/21/25, I received a card from this bank.I would like to mention the very good work of the bank's employees.They are polite, aware of their responsibilities and use them well when working with clients (especially those who forgot their glasses and needed help with credit card processing).In the very premises of the bank: cleanliness, order,working environment and no What a pandemonium.I don't know how it is during the whole working day, but in the morning there are only pleasant memories of the employees and the bank itself. Thank you, good luck and... polite customers!

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Дмитрий

Level 14 Local Expert

An ordinary bank, the only difference is the work schedule, which is unclear for whom it was made, because except on weekdays from 9 to 18 you can not get into it, it turns out that if anything, you need to look for opportunities to leave work in favor of solving issues, the fact that there is one branch in a large regional city also adds inconvenience. Based on the above, the customer orientation is negative.

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asserstar

Level 9 Local Expert

The bank itself is good, but there are many nuances, namely.... Even on the morning after the holiday, there is a queue of almost an hour, they lag at least 7 years behind other banks in terms of development and deposits. They have respect for loans, but then there are nuances with their repayment, this is when you say which account to put the money into, and when you make mistakes in favor of the bank, the operators make mistakes, but as for the service, it's no worse than the rest!

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