Yesterday, 11/21/25, I received a card from this bank.I would like to mention the very good work of the bank's employees.They are polite, aware of their responsibilities and use them well when working with clients (especially those who forgot their glasses and needed help with credit card processing).In the very premises of the bank: cleanliness, order,working environment and no What a pandemonium.I don't know how it is during the whole working day, but in the morning there are only pleasant memories of the employees and the bank itself. Thank you, good luck and... polite customers!

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Владимир Калита

Level 6 Local Expert

The service is great, one thing is bad on November 24 at 19:10, for some reason, the bank blocked online banking and cards due to suspicious activity (I was traveling home by bus in Gomel), called (they asked me to call in an SMS about blocking), passed checks from home, unblocked the cards, but not online banking, wrote a report to the department that removes the locks, they said the time for unlocking is not set by the regulations, wait a day or two to unlock. On November 27, I went to the bank with my passport (the application and the Internet banking site asked for it), well, you never know, it would suddenly be more reliable to use the same virtual card and the EPIP, but I found out that they were working on removing the lock, but it couldn't be unlocked for technical reasons! And so, yes, the staff are always polite and friendly, but already on Friday evening, the application was like a brick and remained online banking through the site is also blocked. inconvenient

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Дмитрий

Level 14 Local Expert

An ordinary bank, the only difference is the work schedule, which is unclear for whom it was made, because except on weekdays from 9 to 18 you can not get into it, it turns out that if anything, you need to look for opportunities to leave work in favor of solving issues, the fact that there is one branch in a large regional city also adds inconvenience. Based on the above, the customer orientation is negative.

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344 reviews