Public Service Center

Rating 4.5
897 ratings
Rate this place

285 reviews

By default
Level 6 Local Expert
April 22, 2023
Some directors in the PSC are working on this. The importance is off the scale.
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1
Level 10 Local Expert
April 7, 2023
Good service. Everyone is polite!
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Level 12 Local Expert
August 23, 2020
It's amazing to read how people are outraged by the "service" of the PSC😂😂😂 Apparently they do not remember what else it cost to get a certificate or passport in the noughties, and to make a residence permit was a living hell!!! Now, when everything is done in one place, people are not ready to make a discount that ordinary people work in the PSC, and the human factor has always been and will always be! The human factor will disappear only when there is 100% biometrics, and you can get documents simply by going to the data storage center with your face!
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Level 4 Local Expert
February 26, 2021
The organization of work is made so that visitors are as comfortable as possible. There has never been such a thing as coming there and leaving with nothing. Other countries have a lot to learn from Kazakhstan in this regard!
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4
Level 11 Local Expert
May 11, 2023
It's okay! Clearly, quickly
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Level 11 Local Expert
February 1, 2022
Either I'm lucky or they really serve me fast. They always drive everyone away and tell them how to do the right thing.
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Level 11 Local Expert
February 17, 2020
Surprisingly, it's a very smooth job! And all employees, more than qualified specialists, will always explain everything in detail and explain what needs to be explained! Well done 👍🏻
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Level 14 Local Expert
June 2, 2023
Fast and professional.
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1
Level 9 Local Expert
November 15, 2020
The work is clearly organized. I visited several times, all the issues were resolved in a matter of minutes. I hope composite services will also be solved promptly
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2
Level 6 Local Expert
February 14, 2020
In general, it is quite large and with everything necessary, but still there is a percentage of incompetence of employees who football back and forth, and as a result you waste time, but in general the queues are quite tolerable, they cope well with ready-made documents and staff issues, so that it is not to the detriment of all employees, I put 4 but still as described above very annoying
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Level 10 Local Expert
June 8, 2023
Not bad.The guys at the reception are twitchy
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1
Level 12 Local Expert
August 10, 2020
The staff is not always friendly, but well done guys will always consult in the help desk, in connection with quarantine it is very difficult to get into any other PSC
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2
Level 10 Local Expert
April 13, 2023
Quickly and efficiently 👍
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1
Level 5 Local Expert
February 6, 2020
It took 3 hours to make an EDS! Is it really impossible to make tables separately for EDS, separately for references? Previously, when they did it themselves at computers, it was much faster, only one girl is smart who knows everything, the other managers constantly pull her because they don't know shit. The mess and huge queues only create.
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Level 9 Local Expert
October 15, 2021
Unexpectedly, the queue passed quickly, and the girl was quite polite!
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1
February 14, 2020
There are no complaints about the staff as such, but the notary R.M. Bayakeev is something... For him, the most important thing is a simple pencil!!!! He must not be touched in any case!!! do not submit inheritance documents in any case! I am not competent in these matters. They contacted and regretted it very much, they did not consult as expected, they did not fulfill their duties as a notary (they did not know that there were no securities under the prior, but he demanded them). The law on securities has been in force since 2003, it has a license in 2009. I do not recommend this notary!!!!!
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Level 17 Local Expert
October 12, 2021
There are a lot of people, although the service is quite fast
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1
Level 4 Local Expert
June 27, 2023
Competent staff
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1
Level 9 Local Expert
May 30, 2021
Most of the employees are rude. The queues are huge. Of course, there are excellent employees. But most of them can't even really explain anything.
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3
Level 6 Local Expert
August 17, 2022
As always, there are a lot of people. Computers hang up a lot
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1
Level 16 Local Expert
February 18, 2020
ooo! The last visit was just nice, because you can get an electronic signature in five minutes. You don't have to go from table to table. Then for a piece of paper, then with a flash drive to the manager, then again with a piece of paper to the manager.. now everything is in one window at once. thank God. the process was shortened. which made me very happy
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Level 6 Local Expert
June 14, 2023
The fastest PSC
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Level 8 Local Expert
June 19, 2019
The queue is electronic, but this does not save you from the confusion in the crowd for getting an address certificate. Everything freezes for a long time and often. There are a lot of people at all services, the best time is in the morning or there is no better time, you need to be patient and go ahead.
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3
Level 6 Local Expert
June 30, 2019
I have been to this PSC several times, there were unpleasant moments with queues. There is a queue for the consultant, he closes and leaves for lunch, Does not warn in advance so that people do not get in line. Then the mess begins, a whole queue tries to move them to another window, and there is its own huge queue.
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3
Level 5 Local Expert
February 21, 2020
I don't like that people have to pull out the necessary certificates themselves. The instructions would have been done fine then. Only two employees are sitting to help. And it is not only young people who come to the PSC who can still understand something themselves. Take away the self-service!
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Level 5 Local Expert
January 16, 2020
I applied for an IIN. I received an SMS about readiness, but it was not possible to receive it - they sent it to the tax service, and the documents are still being processed. Apparently, the processing speed for reporting is artificially overestimated, but in fact there is no service
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5
Level 2 Local Expert
November 11, 2021
They do not answer the specified phone numbers. This is such a PUBLIC SERVICE
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Level 18 Local Expert
June 10, 2020
Inconvenient check-in and parking is a problem. The staff is basically polite, but the service is very long
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Level 10 Local Expert
April 25, 2023
They always work promptly
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February 8, 2020
the eternal queue. The information desk on the second floor (or the second building, I do not know what to call it) does not give reliable information. I did the paperwork again because of them. The staff doesn't know their business. Can't answer basic questions.
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Level 4 Local Expert
March 2, 2020
terrible service...They 're ripping off a lot of money .. then they admit that they took more, but they don't turn it around...and they also force them to write on the submitted document that I do not have any claims for the over-eaten amount
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6
February 27, 2020
Very well-responsive staff.all.Especially the major, I don't remember the last name.special thanks.
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Level 18 Local Expert
April 5, 2020
There are always many people who want to receive the services of a PSC . But the employees perform their function with dignity.
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3
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Level 11 Local Expert
June 14, 2021
Individual employees lack professionalism. There is a lot of confusion in the work of the PSC.
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Level 5 Local Expert
November 24, 2018
There are many screens in the waiting room showing the queue number and window, but only 2 are working! While I was waiting for my turn, the lights were turned off. Guys, the 21st century is in the yard! And you don't have a UPS installed on any machine!All the cars just went out. Rough. The emergency lighting didn't turn on, apparently it's not there. And if it's evening and dark? This is a violation of all safety rules and regulations!
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5
Level 4 Local Expert
December 6, 2022
Very good price
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1
Level 16 Local Expert
July 31, 2020
An excellent PSC, in any case, when I applied there, everything was fast and competent
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Level 4 Local Expert
February 20, 2019
They work more or less well. They tortured us with upgrades: everyone changes something, improves it... There are not enough competent specialists... Well, where are there enough of them? Over time, they will probably learn to work quite well. Unless, at the same time, the system is destroyed...
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Level 11 Local Expert
October 5, 2019
As in all PSC there are a lot of people, there is Parking (which is very pleasing) service for 4.
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Level 16 Local Expert
November 26, 2019
It's a complete mess, it doesn't work for the population and citizens, the employees are tortured nervous if only the slave day would pass, they didn't care about the population for such pennies, I probably would have treated them the same way, but no one keeps them there and they don't work for free, much more go sweep or push carts, well, etc.
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Level 15 Local Expert
February 10, 2020
I liked everything, I changed the OUD. and a Passport. Everything is clear and fast, I received it in 3 days.
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Level 2 Local Expert
April 16, 2020
At the moment, I am faced with the problem of BMG. Everything on the site is not accurate. It is simply impossible to reach you. Why do you give a number if you don't answer it?
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Level 7 Local Expert
April 28, 2019
Everything is normal, the only thing I will say is that I do not like self-service, I need to explain everything, grandparents will not sit, they need help, where is the self-service area
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Level 5 Local Expert
February 6, 2020
It was recently, I changed the electronic key.Everything was done quickly and efficiently.10 minutes in line and that's it. Everyone would work like that!!!
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Level 9 Local Expert
March 30, 2020
The guys are plowing and heavily overloaded. They try to be polite. Unfortunately, we are not very polite to them. Well done in general.
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Level 12 Local Expert
December 28, 2021
They work quickly and clearly, respect!
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Level 7 Local Expert
January 9, 2021
For the second day in a row, I arrive at 9 a.m., and they work from 10. People are standing outside in the cold!
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1
Level 10 Local Expert
October 5, 2020
It's all good. But employees shove their friends without waiting in line. And you're standing there waiting for the freeloaders to get enough...
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4
Level 3 Local Expert
May 3, 2021
Over the past year, the organization of services has improved significantly.
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Level 15 Local Expert
February 2, 2022
It's just an indescribable horror and not a service
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