I love this hotel! You can have a great rest. The beds, linens, blankets and pillows are just great. Pillows in other places are often tin. The eyes are heavy, stony. It's a miracle here! Great spa! Massage special thanks! The breakfast is good. It could have been better! It used to be better for sure!
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Nensorry
Level 30 Local Expert
August 2
A very cool hotel! The hotel has a casino, a bar and a restaurant. There is also a spa area. Everything is clean and at the highest level. We really liked it. Thanks
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Салем П.
Level 4 Local Expert
June 11
Excellent hotel, good location in the city. Clean rooms, friendly staff. The spa area is excellent, it's a pity there is no hammam, only two saunas. I recommend
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Илья Акимов
Level 8 Local Expert
April 9
Great
I liked the spa area. A spacious swimming pool and good steam rooms. The room is normal, but a little small. The minibar is expensive. The staff is friendly, the room cleaning is high-quality and unobtrusive. Rumservice works clearly
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Алексей Носков
Level 9 Local Expert
May 12
The hotel is just top, fulfills all its five stars. Cozy and comfortable rooms, excellent cleanliness, service. Add to this a decent restaurant, pool and spa.
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Денис Б.
Level 3 Local Expert
August 19
We lived there with my wife right after the painting. So to speak, we decided to make ourselves such a spoiler gift, we were a little disappointed. On the first day everything was fine, when checking in at the reception we were asked what our holiday was, after hearing that we were married, we were congratulated and promised a gift to the room (thanks for that, it was very nice). On the first day, dinner was on top. But on the second day, the jokes began. First, an undercooked piece of meat was brought for dinner, and in the salad at the bottom we found a red hair that could not possibly be mine or my wife's. They called the reception, explained the situation, what they argued with us about roasting meat, but they didn't say anything about hair at all, it's a shame. In the morning at breakfast, my newly-made wife felt unwell, and they ate only at the hotel, they did not eat on the side.
They did not swear at the departure, because they decided that it would not be any use.
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lvesel
Level 12 Local Expert
May 20
They were from 05.01.2024 to 07.01.2024.
You won't get proper service for your money.
A room, well, that has seen a lot of guests and has traces of their residence.
Breakfast is disgusting for a premium hotel. The choice is not very big, there is no delight from the taste either.
On January 05, we went to the spa quite late, we were not given normal large towels, but we got them the size of a handkerchief.
Cleaning the floor is not necessary for anyone. Someone ordered food from the restaurant, then put the tray on the floor in the hallway. The tray was on the floor for almost a day.
I forgot my makeup bag and toilet water in the room. I wrote to the post office - they did not respond.
I called, then it turned out that the cosmetic bag was found, but the rest of the items were not.
The cosmetic bag was sent to me at my expense, for which, of course, thanks, but I expected that all the contents would be sent. Toilet water was never found.
It's a pity that you can't put a zero star or a minus.
I will not go to this hotel a second time.
And I liked Minsk itself, I will come to Belarus again.
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Лебедев Дмитрий
Level 7 Local Expert
July 23
The hotel itself is good. The location is good near the center, sound insulation of the room for 4, for me an expensive buffet (1000-1200 rubles per person). The spa is good, there are a lot of people in the evenings.
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Елена Радченко
Level 6 Local Expert
March 11
Very good)) friendly staff, spa pool area, comfortable room, very clean, breakfast included, the rest is at your discretion) if you want dinner at the restaurant, you can also sit in the lobby perfectly. The city center, the view from the ninth floor is wonderful)
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Ольга Гошко
Level 8 Local Expert
February 18
We had a great rest on the special offer "Romantic weekend". The service is wonderful, the staff is nice and friendly. One caveat, there are a lot of people at the spa on Saturday. It would obviously be better on weekdays. We compensated for the evening spa with the morning spa (we got up at 7.00, there were almost no people). The breakfast is great.
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дмитрий дмитриев
Level 3 Local Expert
April 21
A great hotel for reasonable money. There are slightly better fives in Minsk, but not by 2 times as much as in price. Nice spacious room, excellent bathroom, downstairs spa with pool.
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Людмила Сабурова
Level 7 Local Expert
August 25
My husband and daughter and I were at the end of August, there are generally three accommodation options in Minsk (my daughter is 17 years old) there were almost none, we were very satisfied with the accommodation, there was a lovely clean comfortable room with everything you need, with an extra bed, excellent breakfasts, a good spa and parking, we are satisfied with everything!
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Мария
Level 12 Local Expert
June 6
A wonderful hotel! The room is spacious! The linen is the freshest! The robes are fluffy, not washed! An undoubted plus is the large swimming pool, which can be used until late in the evening for an unlimited number! We arrived when it was plus 29 in Minsk, the pool is just bliss! Breakfast - hats off! Huge selection! And we ate watermelon, and red fish!
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Елизавета Король
Level 6 Local Expert
May 21
I attended a seminar at this hotel, decided to go down to the first floor to the bar to drink coffee. Okay, the price for a latte is 7 rubles, but for a syrup of 5p is too much. More than half the cost of coffee. I ask the staff where these prices come from? I ask you to show me in the menu - and there are no such prices in the menu, the bar employee said - I know it's 5 rubles, but I can't show it....
I also went to the buffet and paid 40 rubles. For what? For finishing up, for what's left after breakfast. It's hard to call it a buffet. There was no choice of soup - only borscht. Pancakes or porridge, and two types of cakes, water or water with lemon... There was no coffee, no tea, nothing else. The thrown 40 rubles in the trash.
The impressions are terrible, disgusting.
Further conclusions about the hotel can be made by yourself)
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Анна
Level 4 Local Expert
May 5
Это один из худших отелей 5*, где мне доводилось остановиться. Есть выражение ,, скромненько, но чистенько,, а данный отель может иллюстрировать противоположную по смыслу характеристику - с замахом и претензией, но грязно и неряшливо. По инфраструктуре отель с трудом, но тянется к заявленным звездам, персонал на ресепшене выученный и вежливый. Но на этом вся ,, пятизвездочность,, заканчивается. В отеле грязно, пыльно, ковровое покрытие в разводах и пятнах. Двери в номере в потеках, пыль на всех поверхностях. И это после уборки. Полагающийся набор туалетных принадлежностей могут не пополнять ежедневно. Но принесут, если попросите. В номере нас проживало трое, оплата была ,соответственно, за каждого члена семьи. Но халатов приготовили только два. И мы не могли посещать спа одновременно всей семьей. Трижды пришлось обращаться на ресепшен, чтобы через сутки получить еще один халат. Кстати, о спа. Сломанные стоки в душевых кабинах в полу. Можно получить травму о выпирающий сточный трап. На стенах плесень, в дозаторах нет геля для душа. Лежаков не хватает, мокрые матрасы. В бассейне ни разу не видела сотрудника отеля, за порядком никто не следит. Душевых кабин всего три. А в спа есть допуск не только для гостей отеля. Или идите в номер мыться после бассейна или стойте в очереди. Колорита спа добавляют приезжающие в казино парочки- взрослые и не очень дяди с молодыми спутницами. Которые, сцепившись в объятиях и поцелуях колышутся в бассейне, а дети вынуждены это наблюдать. За порядком и нормой поведения, как было сказано, сотрудники в спа не следят. Доставка еды из ресторана в номер была обещана через 40-45 минут. По факту ждали час и то с повторным звонком. Ну и несколько фотографий ,, чистоты и порядка,, в номере. Белые крапинки на фото - это пыль. Достаточно красноречиво говорит о качестве уборки вообще. Впечатление от чудесного города Минска было испорчено проживанием в таком отеле. При том, что стоил наш номер 30 т. российских рублей в сутки ( нормальный ценник для курортных высококлассных отелей Сочи, к примеру), за эти деньги здесь не получили ни уюта, ни гостеприимства.
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Елена Бакланова
Level 9 Local Expert
August 29, 2023
Хороший отель, просторные номера со всеми удобствами, современный интерьер, огромная кровать с ортопедическии матрасом. Наконец-то хорошо выспалась. На первом этаже, спа-центр зона с сауной, бассейном, джакуззи и тренажёрный зал. Для постояльцев услуги спа входят в стоимость номера. Отель расположен недалеко от центра Минска, главных его проектов, ресторанов. Всё очень понравилось.
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Анастасия Ф.
Level 7 Local Expert
May 13
An amazing hotel! This is the second time we are coming! All the best to the guys at the reception, they are very responsive and hospitable! Thank you for our comfortable stay!!!
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Павел Малашевич
Level 16 Local Expert
May 2
A classic chain hotel. Thoughtful facilities, good multimedia in the congress hall, plus trained staff. The cuisine is European, nothing superfluous.
Parking is paid, but it is logical considering the location of the hotel and casino.
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Татьяна
Level 3 Local Expert
September 26
Cleaning could have been better, but the pool, Jacuzzi and sauna cover this shortcoming, after a whole day on your feet it was very cool to relax in the spa. The staff is very polite, the attitude is excellent, we were satisfied with our stay at the hotel
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Римантас Люйза
Level 10 Local Expert
July 4
We stayed at this hotel at the end of May 2024. We liked it. Clean, cozy. There is a swimming pool that we used. Good staff. In general, I advise you.
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Татьяна К.
Level 5 Local Expert
November 16, 2023
The spa area in the hotel is gorgeous) The Balinese ritual is just a dump of the head)! The aqua zone is super, everything is clean and comfortable. Towels and bathrobes are provided. Free herbal tea. There is a Jacuzzi and 2 saunas. It's cheaper on a weekday and not a lot of people.
As for the business lunch, which is now available at the hotel from 12.00 to 15.00, buffet, price 35 rubles......it's just awful, the choice is very minimal, the taste is the same. Absolutely not worth the money, I do not recommend it
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Николай
Level 12 Local Expert
February 14
We liked the hotel, we had a superior room with a huge panoramic balcony. The bathroom is huge. The robes are fluffy. The TV is not super new, but it was never useful to us. The dryer is vertical, not very functional. The spa is not big, but pleasant. There are only two Finnish saunas, a pool and a Jacuzzi. There is a herbal tea) There may not be enough sun beds on weekends. Breakfasts are just a song, champagne, salmon, halibut, pancakes, everything is in abundance, but there were problems with the appliances) they do not spread separately and do not always have time to update on the tables, I had to look for a fork) and I recommend it myself and I will definitely come back.
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Роман Колесов
Level 5 Local Expert
September 23
Nice, pleasant hotel. A little tired, but responsive and always ready to help staff, smooth out all unpleasant moments! Sauna and pool fire. I recommend it.
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Иван Леонов
Level 10 Local Expert
May 1
The rooms are clean and spacious, the hotel is not old, the staff meets the standard, the price is reasonable, the spa is good, if the location of the Hotel is suitable, then you can stop by
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Андрей К.
Level 9 Local Expert
January 14
A magnificent hotel, a world-class five. Very clean, modern, high-quality and courteous service. The rooms are very spacious. Its own closed guarded free Parking. It is located near large shopping malls. There is a Spa, sauna, swimming pool. Polite staff.
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Артем
Level 11 Local Expert
January 20
A wonderful hotel. The room is clean, fresh furniture, cozy. Nice spa area. In the evening, you can go to the casino and play. All amenities are in one building.
The convenient location of the hotel, close to the railway, bus stations, metro station, shopping center and restaurants.
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Мария Н.
Level 8 Local Expert
July 31, 2023
Отель недалеко от центра и вокзала, отель чистый, ухоженный, хай тек так скажем, в номерах все и сейф и вода, чай, кофе, фен кстати очень хороший - профи, лифты, понравилось все - особенно кровати - это просто наслаждение - не хочется вставать и уходить из номера (для меня хорошая кровать одно из самых в отеле тк в основном гуляешь а в отеле сон) тут кровати 10 из 5 просто рай👍👍👍 ванная с душевой тоже супер, все принадлежности , тех что нет или закончились - в любой момент звонок на ресепшн и все бесплатно принесут хоть зубной набор, халаты, или палочки для ушей с палочкой - вообщем все просто супер, в е вежливые, из маленьких нареканий (с пт по вскр все было норм в вскр вечером вай-фай стал грустным и перестал грузится (не ток у меня) тик ток, ютуб итд, до этого все было супер, ресторан ценник считаю сильно завышен по курсу получается просто цезарь обычный 600-700 рос руб - ну фиг знает - былоб мож особое какое меню но за просто цезарь - не готова, потом были в спа, бассейн и тд все супер, но на 10 этажей всего 25 лежаков и те (без претензий они сделаны для удобства с мягкими местами) но не все ложатся с полотенцами и халатами и если место найдешь то оно мега все промокшее - ложится туда нет желания (не было цели на спа есть свое дома) но еслиб не было дома былиб разочарованы наверно отсутствием мест и жутко мокрыми от чужих людей лежаками (может рассмотреть отелю лучше или непромокаемые места или убрать удобные мягкие поролоновые подстилки - а то удобство ток для первого порядочного). В целом сам отель очень хороший, отношение, удобства, обслуживание и еще раз кроватки (были с дочкой брали раздельные, каждая кровать это не 1-местная по факту а полуторка - удобная жуть) готова мирится с любыми неудобствами и косяками ток бы хорошо поспать!!!
За кровати хочу отдельно поблагодарить отель - это действительно то место где прекрасно спать и наслаждаться отдыхом , спасибо!!!! Мой личный Восторг!!
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Александр Крупко
Level 9 Local Expert
March 23
A wonderful hotel with its own parking lot, polite and helpful staff, casino,spa, excellent cuisine, cozy rooms. The excellent location of the hotel is 5 minutes to the city center, close to many restaurants and cafes
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Игорь С.
Level 7 Local Expert
August 8
A very comfortable chain hotel with Western service. If you take a club room, there will be another additional pleasant option in the form of a club lounge with free food and alcoholic beverages. A big plus is its own parking with lots of places.
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Гладких С.
Level 15 Local Expert
April 28, 2023
Замечательные эмоции, понравилось все абсолютно, чисто, удобно, качественно!
Номера отличные, чистые, уютные. Все что путешественникам нужно, в наличии!
Утюг, сейф, большой телик, замечательная душевая, кровать, чистое белье.
Мини бар, чай, кофе, чайник и т.д.
Завтрак шикарен, вкусно, все свежее, огромный выбор блюд!
Очень приличный кофе.
Да, не забывайте что это спа-отель, берите с собой плавки😁👍Будет чем заняться в плохую погоду- бассейн и т.д.
Всем добра!
А Милой Белорусси счастья и огромное спасибо!
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Анна Савиновских
Level 15 Local Expert
May 1, 2023
Приятный отель, чисто, свежо, матрасы умеренной жесткости, сон 10/10
Термостат был с ограничением на температуру, кажется, я люблю мыться в кипятке, мне было прохладно. Но оснащение ванной отличное, а бассейн с сауной доступны с 7 до 23, так что проблема недостаточно горячего душа возможно только моя личная. 9/10
Завтрак брали только один день - обычный шведский стол, имхо, дороговат. А в картах ресторан отмечен как не работающий. Меню в буклетах в номере нет. В лифте пару раз видела людей с кофе из ближайшего кофикса, чего-то отелю не хватает. 8/10
Чисто, уютно, красивый холл. В целом, если приехать в Минск покататься на велосипедах, отель подходит идеально: парковка есть, добраться пешком /на велосипеде / на машине удобно.
После покатушек по велодорожкам (одна из которых ведёт чётко до отеля) можно посидеть в сауне или сходить на массаж.
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Федор Ощепков
Level 6 Local Expert
February 4
A good hotel with decent rooms and a spacious spa. The hotel has a good restaurant serving a buffet for even the most demanding taste. There is a bar and a casino. Parking for the transport of guests is also available. The location is convenient. I recommend it to everyone!
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Светлана Михайлова
Level 9 Local Expert
March 25
I really liked the hotel. Friendly staff, cool plumbing, excellent breakfasts. What pleased me was that for a child of four years old, accommodation and meals with us are free of charge. A pleasant spa and gym are included in the price.
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Дмитрий
Level 9 Local Expert
January 8
A great hotel with a swimming pool. There were no disadvantages for me.
The room is standard: large, everything is clean, the shower is beautiful, the beds are comfortable, there is a refrigerator with a safe, large window sills and windows. Room service for reasonable money. They clean well. There is an ice machine in the hallway.
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Dmitry Elizarov
Level 22 Local Expert
August 30
A great hotel with a range of quality services. The rooms are well equipped. Breakfasts are preferable according to the menu, the Swedish line does not justify the cost by 50%.
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Tanya Sergeychuk
Level 5 Local Expert
May 9
We really enjoyed our time at the hotel. The hotel seemed new, even though 10 years have passed since its opening!))) X-ray stayed at Marriott and Double Three, but only because they didn't know about this cool hotel! The SPA area is very beautiful. A large swimming pool with plenty of sun beds, a sauna and a Jacuzzi are included in the accommodation. We are thrilled! Now we will only visit this hotel, and the price is twice as low as the above mentioned hotels))) So, I recommend it!!!
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Максим МММ
Level 6 Local Expert
September 7
A great spacious hotel, clean and cozy.The food in the restaurant is for two.The staff is polite.There are a lot of people playing in casinos and losing money in it, the situation is sometimes annoying.
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Анна Голунова
Level 5 Local Expert
December 1, 2023
We went with my husband according to the certificate "Romantic dinner and unlimited access
to the SPA" We really liked the spa, had a good time and rested
But the restaurant disappointed me very much
The dishes were cold and not tasty
The staff is slow despite the small number of guests in the hall
Dinner was originally scheduled for 19:00
We arrived at 18:40, we were shown to the table and told that everything would be taken out soon
As a result, 19:00 comes, they bring us only a bottle of wine and leave
At 19:20. We call the waiter to find out if there will be salads soon, to which we receive the answer "literally 5 minutes"
After 10 minutes, they don't bring our order)
It's already 19:40 and they still brought out our salads
We ate and wait for the hot stuff to be brought
20 minutes pass, but nothing happens, we call the waiter again and only after 10 minutes they bring us cold and tasteless dishes
, they no longer saw the point in sorting it out, they waited for dessert and left
The impressions of this place were not pleasant
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Алексей
Level 12 Local Expert
May 18
The hotel itself is normal! There is convenient parking. But there are "nuances" that leave their mark on the overall impression! For example, the staff who stands at the entrance for breakfast. And for some reason, he first declares that "... your breakfast has not been paid for..", then looks at the entries in his "breakfast takers" accounting sheet for a long time, and finally gives a positive verdict -"you can go through, I found you..". A trifle, but not very pleasant! Breakfast itself also left a residue - when you are in a hurry in the morning, it is not comfortable to sit waiting for cheese and scrambled eggs. Still, the hotel positions itself at a high level, but these points make you think about finding another hotel for your next trip.
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Дмитрий Ермаков
Level 14 Local Expert
December 16, 2023
Nice hotel with nice rooms.
Rooms with extra beds for children.
Breakfasts: classic breakfasts of a 5-star hotel. There is champagne for breakfast. Very tasty Pancakes and cheesecakes.
There is a good gym and a private 20 m swimming pool with 2 saunas.
In general, the city center is within walking distance from the hotel
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Андрей
Level 8 Local Expert
March 17
We liked the hotel, it is very convenient if you are by car. Who cares-there are electric car chargers in the parking lot, I didn't look at the connectors. It is difficult to evaluate the fives because everything is there that you expect. The breakfast is excellent, the spa area is very decent. However, people are allowed there "from the street". It can probably be very crowded at times, but we were lucky to swim comfortably after a working day. In general, it is not fashionable, of course, but very decent for the price that is being asked.
A wonderful hotel, very conveniently located, just 15 minutes on foot and you are in the very center of Minsk! Good breakfasts and helpful staff!
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Ольга Артюшкевич
Level 3 Local Expert
June 20
I was frankly surprised by the work of the staff, namely, the rudeness of the girls working at the reception.
We gave our friends a certificate to the spa center, we wanted them to relax and have a good time, but it turned out that people were already greeted with rudeness from the doorstep, without bothering to blurt out even a banal "Hello" in response.
The choice of the certificate fell on this hotel, as I have repeatedly vacationed there and have not encountered such issues.
The mood is spoiled, and not only for friends who wanted to make a surprise, but also for me.
Please work with your employees on the banal basics of working with people.
I do not recommend it.
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Екатерина Б
Level 9 Local Expert
March 14
Great hotel! Ideal for a weekend break. There is a gym and a spa area with a swimming pool and saunas.
I would like to note separately the types of massage for every taste, massage therapists with magical hands!
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Георгий Крылов
Level 2 Local Expert
June 18
A comfortable, clean hotel with great breakfasts. Attentive and helpful staff. Nice pool and SPA in the hotel. Not far from the center.
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Мария Б.
Level 12 Local Expert
November 4, 2023
The hotel is great! Expensive, but worth the money. The service is good, the condition of the hotel is perfect, cleaning every day, everything you need in the rooms is there. Especially comfortable balconies in some rooms. The breakfast is delicious, there are red fish, pancakes, porridge, vegetables, meat. The spa is also clean, everything works, it's convenient that until 23 pm. There are ice generators on the floors. The rooms have coffee machines with capsules and water. Definitely stop next time
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Татьяна Поликарпова
Level 2 Local Expert
June 7
We stayed at the hotel during the November holidays of 2023. The hotel is good only externally. There is no smell of any 5 stars here. Unpleasant impressions began immediately upon entering the room. The condition of the bathroom in the room immediately indicates the service. A broken toilet lid, a broken shower drain, 5 towels for two guests, a broken towel rail in the bathroom (the administrator assured us that this was how it should be, which seemed strange to us for November). I had to beg for extra towels, a heater, bathrobes and hangers in the cabinets at the reception. We were also "lucky" with a utility grenade in front of our room. Every morning at about 6 o'clock, a huge room cleaning cart rumbled out and regularly woke us up. The mattress of the bed in the room is unfortunate, very soft, the linen rustles unbearably. In short, I didn't get enough sleep for 3 nights. Also, no one was going to clean the room every day. One evening at ten o'clock, one of the staff unceremoniously and very insistently began knocking on the door to find out if we had room cleaning and if we needed it. Of course, no one was asleep yet, but we didn't need to clean up at night either. Once we ordered dinner from the hotel restaurant to the room, the dishes naturally remained in the room, stood for a day, because cleaning was not done again.
The breakfasts are monotonous, the same thing every day. The quality of the dishes shows that the chefs do not have time, some dishes look very sloppy, and some are not even very fresh. There are a lot of people in the hall, it's better to come earlier.
I do not know by what criteria hotels in Minsk receive stars, but unfortunately this place does not deserve more than three. In which 5 stars remained unclear. A large hotel requires a lot of attention. Next time I will give preference to a small hotel where every guest is important.
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Елена Иваненко
Level 21 Local Expert
November 18, 2023
The hotel is a former Redisson! Friendly staff, the rooms are large and clean! There are no bathrobes, corkscrew in the room, everything is on request! The breakfasts are great! There is a large queue for coffee machines (only 2 machines). The pool and spa are disgusting, combined with a fitness center, high attendance from guests and fitness clients, the water in the pool is cold, you can't get into the sauna, there are a lot of people! All the sun beds are occupied with towels! There is parking, bar, restaurant!
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Наталья Агапитова
Level 4 Local Expert
May 19
I liked the hotel, it has a spa area. There is a swimming pool, sauna, Jacuzzi. Gym. The rooms are comfortable. There is a parking lot. But if you are going to Belarus, then take Belarusian rubles.