Today we had a conversation with the head of the customer department, Marzhan. Well, comrades, if the head is determined to create problems for the client, and not solve them, then what can we expect from the company as a whole. Despite the fact that we have an advance payment system, I could not figure out within an hour who would accept our order for envelope delivery. I called both Almaty and Astana. It is also very difficult to get through, definitely. in case of prepayment, they still require filling out warranty obligations!!

See original · Русский

Show business's response

С миру по нитке

Level 5 Local Expert

Everything is fine. Well-established work. Friendly staff

See original · Русский

Амангуль Рахимбекова

Level 8 Local Expert

It is unclear why the express mail is called?! I was waiting for an urgent parcel, I couldn't get through, I had to go, I paid 4 thousand for a taxi back and forth, because the event was starting, for which I ordered urgent delivery, plus I paid 1800 ten for delivery from another city. In total, the packaging turned out to be more expensive than the product. You see, they do not have delivery on Saturdays, but the phone number is indicated on the parcel, really it was impossible to call and say that due to the fact that there is no delivery on Saturdays, if you need it urgently, you can pick it up yourself. It's a lot of hassle. Disappointed.

See original · Русский

Show business's response

Rika

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

26 reviews