I ordered curtains for the kitchen. Friendly and attentive salon staff. A large selection of fabrics. To make a choice, they offered to take the samples home. The tailoring is very fast and high-quality. I am satisfied with the result. I boldly recommend the salon!

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Виктория Д

Level 2 Local Expert

, Review of the curtain salon on Sovetskaya St., 3 This is not the first time I have visited this salon — I was here for the first time more than 10 years ago when I ordered blackout curtains. They still look flawless and delight with their quality! Recently, there was a small problem with the cornice of the Roman curtain — I came here again, and the staff quickly and accurately fixed everything. And in the process of communication, I couldn't resist ordering new curtains — for the third time! As always, everything is on top: attentive consultation, perfect tailoring and excellent fabric quality. I am very pleased that for so many years the salon remains reliable and takes care of its customers. Thank you so much for your professionalism, kindness and consistently high level of service!

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Анна Голосова

Level 2 Local Expert

I want to share my experience of contacting this curtain salon. It all started very well: I came personally, the staff helped with the choice of fabric, told me everything in detail and showed me — thanks for that. However, when I was asked to provide detailed estimates (prices per meter of fabric, number of meters, cost of work, etc.), I was refused — they say they do not provide such layouts. This is the first disturbing moment. Next, we tried to coordinate the arrival of a master for the selection of wooden blinds — and then complete chaos began. The first visit was scheduled for a weekday from 3 p.m. to 4 p.m. I got off work, arrived, and waited for the master for an hour. During this time, I wrote to Viber, called the salon — no one answered. I left at 4:10 p.m. 15 minutes after that, they called me and asked: "Where are you? The master has arrived." It was extremely unpleasant and disrespectful. We decided to reschedule the meeting for next week. I was offered time and asked if it suited me. I didn't give my consent, but I asked a clarifying question, and I didn't get an answer. And then the call came again: "Where are you? The master is in place." When I asked why no one had confirmed the time, I was told that "it was the weekend" and they couldn't answer. At the same time, I was accused, they say, "the master came in vain," "it's inconvenient for him," etc. Earlier, I asked for direct contact from the master to avoid such situations, but I was refused — all communication via Viber with the manager, who responds with a long delay. Bottom line: the salon itself is not bad, the choice of fabrics is large, and everything is fine with the design. But the organization of work, especially the timing and communication with the client, is just a disaster. It's especially disappointing that in the end I was made to blame for my own mistakes. I ask the management to pay attention to this issue and reconsider the approach to customer interaction.

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