Incompetent employees. Specifically, Anastasia's manager. It didn't help in a difficult situation. They were left without a card in Belarus. When asked if it was possible to use the Savings Account system, the manager replied that it was impossible. We found out later that you can pay with your phone and withdraw money, after spending a lot of nerves and time. Also, when trying to open a new card, Anastasia demanded to purchase a Belarusian SIM card and promised to call back after checking the documents within one or two days. Of course, no one called back, and it is not known whether the documents were sent for verification at all.

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Артем К

Level 3 Local Expert

This is not a bank, but a disgrace. Even then, the work was better in Soviet savings banks. The staff work slowly, without interest, with a sour look on their face. I waited in line for 40 minutes to write 1 application for a reduction in the amount that had previously been processed at this bank, and after the call, the branch employee did not know how to do it. She asked me to wait and took another client ! After that, no one even came up, I had to leave with nothing. IT'S A SHAME!

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Олег Кондратенков

Level 7 Local Expert

If you plan to cooperate with this organization, think very carefully: their terminal, by THEIR mistake, receipts from the terminal go to some kind of left account and there are already 2! They haven't been able to solve this problem for a month. It's just money, it's just that goods are being spent on someone who is not their fault. 2 months. Managers forget to call back and can't do anything at all.

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Sber Bank

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156 reviews