I didn't like the hotel, I rented a junior suite, it's cold in the room, the bathroom is generally cold, there are no bathroom accessories in the junior suite, they put two disposable shampoos that won't even be enough for half my hair, toilet paper is the cheapest of the waste that is made, breakfast wasn't even included in the junior suite, I was frozen for two days, the only thing what I liked was the staff is polite and the hotel is clean! I just paid 46 thousand just to sleep, we could at least include breakfast in this amount, and besides, I had to pay 1,500 tenge separately for water!
See original · Русский
Александр Машков
Level 6 Local Expert
March 31
I booked on the island. I came from the plane to check in and got an answer that my room was rented. It was about 12 a.m.
After the conflict, the owner got into the situation and found a place in another hotel, which was undergoing renovation.
The next day, I checked into my favorite best western.
In fact, the hotel does not have an elevator, if it is important to someone like me, then this may become a problem.
And such a great location
See original · Русский
Юлия Фурс
Level 2 Local Expert
February 19, 2023
Great hotel! Great location! The staff is very polite
Very cozy, comfortable, very warm rooms, and most importantly quiet, which is what you need to relax. And for any traveler, I recommend this hotel