Sushi House
563 reviews
October 4, 2024
Disgusting delivery, we made an order, called and informed that the delivery would be within 2 hours, as a result, the order arrived only after 3 hours, no one reported the delay, we had to contact them several times to find out when they would arrive, terrible service, and the quality of the products is far from worth waiting for them for 3 hours
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January 5
We ordered a set on the Logoi highway, it was on our way and the time of readiness was approaching. To say that sushi is not delicious is an understatement. One cheese in the filling. They're made up just like that, falling apart on a tray. Tell me, please, why are there no sticks in the set? Do you have rolls with your hands? In general, you have something to fix.
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January 24
Everything is always fresh. Interesting sets that change and update. Delivery is always on time. Lots of promotions and discounts
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September 19, 2024
On the 17th, from this place, we ordered the delivery of rolls on Yandex Food, ordered in Raubichi, delivery was set for 18:35-18:45, what do you think? As a result, at 18:46 it comes to me that the courier is not in place, but when I came to this place there was no courier, I corresponded with Yandex Food support, but they said that the courier accidentally set this status and was already on his way to me, as a result he never arrived, and I waited for him I was on the street for 1 hour and 50 minutes and corresponded with support all this time, in the end they just returned the money to me, no compensation and apologies from this institution, and they returned less than 500 rubles in money, because the Belarusian ruble fell, honestly, this is just a terrible situation I would not advise anyone. And it's better to close this place altogether, there are a lot of complaints
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2
October 11, 2024
I'm giving this place 0/10.
Ordered at 20:40, promised at 21:04 deadline, at 21:55 nothing was brought, they called several times to technical support, all operators are busy, no one answers in Viber, it is not possible to contact, delivery will arrive or not, it is not known
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February 15
I tried to order sushi for the holiday and only then found out that the coupons are not valid. Then the order was canceled and the next day they reduced the coupon discount due to the fact that I couldn't order with it yesterday. As a result, the discount went from 30 rubles to 20. 10 rubles just went nowhere.
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2
February 21
We ordered 2 sets, no cream, no promotion, no app, and so on. It was the most disgusting sushi we've ever eaten. The size didn't match, the rice was hard, and the ingredients were 50% less than usual. Shame on those who made and spoil our evening!
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September 21, 2024
For many years, these were our favorite sushi in Minsk. Always fresh and delicious. But it looks like something went wrong. The last order was very disappointing: strange rice, unripe avocado, nori of an incomprehensible color.
Judging by other reviews, this is not a one-time mistake, but a trend.
It's a pity, we'll have to look for other deliveries.
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October 10, 2024
Perhaps I will look for new sushi establishments! A complete disappointment. The total weight of the three ordered rolls, based on the information provided by the website, should be 790g. In fact, 761 gr. WITH PACKAGING! And the Philadelphia avocado maca rolls in the photo
of the site are wrapped with salmon by default. And in fact, less than half. The expectation and reality will be visible in the photo. Goodbye forever!
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January 29
The first time we ordered a large set through the app
The courier was almost 20 minutes late,
When we paid off, I received a text message saying that there was a 100% discount on the mini set.The problem is that they've already crumbled, so the discount didn't work out(((
And it doesn't taste very good, to be honest
We will no longer order from this network.
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January 25
the hot rolls arrived naturally cold. delivery was promised at 1.40 p.m. In fact, we waited 3 hours. We also took gorilla set. It's not bad in itself. but there was no fish. We won't order any more. It's kind of weak for 73. They didn't even apologize for the delay. The courier gave the wrong order twice
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1
February 24
It's delicious, pleasant, the birth is good and beautiful, the taste is decided by the amount of fresh food, not advertising and beautiful packaging
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November 7, 2024
We ordered a sushi set with cream. Order number 73032
+ we also ordered sweet rolls
They were delicious, but there was no filling in one roll (kiwi, banana), only cream
They paid money for the whole filling, not for a part …
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1
January 9
I ordered Godzilla for a family holiday. Six types of rolls.
In fact, the holiday was ruined, as no one had ever eaten such tasteless rolls.
It's so bad that you can't even identify the worst one.
We've tried all six of them, all from the same bucket...
it's a disgrace!
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1
October 21, 2024
We ordered food at home.Everything was fine except Philadelphia.It's just something incomprehensible.I have never seen fish of such quality and color.The photo speaks for itself.No taste, no smell, no color.Just a piece of paper.
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1
November 18, 2024
We regularly ordered their sushi, but lately they are terrible!!!
A lot of spicy, low-quality products, dry up very quickly!We will not order any more!
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1
January 27
Good sushi, but bonuses can only be spent on a part of the order and you can't use them on promotional days, as a result, points just accumulate, and in the end it seems like it's unprofitable to spend them, but good sushi does :)
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March 24
I recommend the lunch menu to everyone, I've been taking it for lunch for over a month now. The menu is different every day, it lasts until the evening.:-) the cost is now 12 rubles, it used to be 15. Probably because of the lower cost of the lunch box used.
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November 7, 2024
Sushi is full of disgust , it's just terribly twisted, the rice is disgusting, what kind of sushist cooked them is a big question, they forgot to add sticks to the basket and no one added or offered us a single set, but at the same time the courier called 3 times to take the order earlier
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2
October 19, 2024
I ordered earlier, in principle it was not bad, but today we were extremely dissatisfied. Besides the fact that the rice is not fresh, they also found hair and some glass in the sushi. It's terrible, we won't order any more here. We were also late with the delivery, but it didn't matter.
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August 23, 2024
I order their tuna poke for the fifteenth time, I like it incredibly! The gyoza is very tasty, the delivery is quite fast, the menu is quite large, there is plenty to choose from. Thanks for the work
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December 19, 2024
It's not really possible to order anything, because the application is a complete disappointment, ordering through the website is the same story. I added dishes to the basket, write the address, choose the payment method, writes there is nothing in the basket, I make an order again and everything is exactly the same))
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1
December 18, 2024
Rare ... Absolutely not tasty, everything came soft-boiled, fish at least, the combinations are strange and disgusting. So also the delivery was delayed for 50 minutes, they offered a coupon for sweet rolls at the next order. Are you burning out? There will be no next order and who needs sweet rolls at all!?
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1
December 14, 2024
Today we ordered the set "Timur will pay", the order for Goretsky was waited for 1.5 hours, although it was announced 40 minutes. The sushi itself is terrible, the rice is frozen, it probably stood open for a day, the fish is raw, it's like hell, everything is falling apart. In short, don't go there anymore.
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1
November 8, 2024
This is the first time I've ordered delivery at this place and I can say with confidence that I've never eaten anything worse. The rice is overcooked, the contents are hard and tasteless, there is nothing to say about the appearance at all. Immediately everything went into the trash, the money went into nowhere.
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2
January 3
Santa's set was ordered for the New Year's table, the order was of disgusting quality, the rice was dry, the sushi stuck together, the manufacturers were disappointed in this, we won't order any more! Before that, the ordered sets were very decent.
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1
January 10
Hello.I placed an order at 4:50 p.m. there is an SMS that the order has been accepted.
I ordered for 19:00, but they have a de-range of 18:40-19:10
As a result, it's 20:13 now, there is no order
. The deliveryman called and promised to stay for 20 minutes
But I'm sorry to be an hour late.
It's been an hour, but the order hasn't arrived yet.
Maybe he'll be delayed by one and a half hours
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1
October 22, 2024
I ordered sushi, and they're terrible. It's not tasty at all, the rice is overcooked, everything is bland, as if it wasn't salted at all, it's impossible to eat without soy sauce. The money chosen is wasted (I will never order here again and I do not advise others
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1
July 27, 2024
I would have put 5, but the order for two days in a row is very different.
Yesterday I ordered a set of sushi, hot and salad. Pick-up Z. Byaduli (you get 5 stars). The sushi is very fresh and I liked the rice very much, the gyoza is beyond praise, the wings are in a gorgeous sauce (the meat is soft and very tasty marinade).
The second day is sad. There was a delivery here. The aftertaste of yesterday))), I wanted more. But there is a huge disappointment. The same sushi - the rice is dry, the fish is terrible and somehow all salty (as if there is something spoiled in them), gyoza are not like that at all, the wings are almost without sauce and taste unpleasant.
Conclusion: if I order again, then only with pickup from Z. Byaduli. If everything is sad, I will choose another restaurant.
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2
September 11, 2024
Disgusting service and spitting in the customer's face. I will describe the situation using the example of 3 cases. 1st: 22.06 I made an order for 2 sets and there was a sweet rolls promotion as a gift. I made the order in the morning at 17:00-18:00, bring it and I didn't check it right away, and then it turned out that there were no sweet rolls at all.
2nd: 10.09 we made an order for 1 set at 17:00, the rice was as if it had been stale and hard in places, as if they had been made and they had not been in the refrigerator for half a day (well, no one was poisoned).
3rd: 11.09 we have already ordered not a set, but a WOK, well, it already seemed like it could go wrong. We made an order, a 1+ 1 promotion, ordered seafood woks for everyone, we are waiting, the order arrived, it's good that we decided to start without waiting for a couple of people and it turned out that they were with chicken. We call the operator (for a minute with chicken 17.99 and with seafood 24.99), she neither apologized, nor said that there would be a nice bonus to their joint, but only rewrote the order and said that it would be necessary to pay extra (as again it turned out we were punched not for 24.99 but for 26.99) and plus the courier brought a new order after 1.5 hours, I took the first one (with chicken) . As a result, the hungry would have sat for almost 2.5 hours and the institution did not even make any pleasant bonus for its mistake. No customer orientation, disgusting service and attitude, a bad impression of the establishment. We will look for another place.....
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1
September 26, 2024
It's just the bottom. Honestly, it 's a pity for the time and money spent . Sushi set is not about anything , it is not very tasty, the rice is dry. The fish is far from the first freshness . It 's like they were bought at a convenience store an hour before closing time . I'm not talking about this noodles at all, everything is visible in the photo. It 's overcooked . The only more or less edible is a dessert, if you do not pay attention to their appearance. What the hell is this attitude towards customers? I'm paying a lot of money and I hope to have a delicious meal. By this time , everything goes into the trash . This is the first and last order here. I've never seen or eaten anything worse than this .
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November 11, 2024
Sometimes they do it on time. And before the holidays you have to wait for 1 hour or more, you need to do So if it is said on the website at 11, you are ready at 11, today I waited for the order again for 20 minutes, it's time for those who are waiting for a discount of 5-20 percent
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June 2, 2024
We ordered sushi with a friend for the first time in this institution. We faced very big problems with the site. We added a sushi set to the basket, and an inscription appeared that if you order more for an additional one.the amount, it will be a gift. They chose additionally. We chose a gift. We begin to place the order itself, write the address, phone number, payment is possible only by card. Adding the card, the order was lost. We have re-issued it, there is already more choice of payment, there is also cash. We made an order. There is a button for fast delivery for 3p, you have chosen it. We have completed the order. Everything is OK. Then the administrator calls in a couple of minutes. Your payment failed, and the money was withdrawn from our card. The receptionist said she would sort it out and call back. As a result, I called back in 5 minutes. It seems that the payment has already been made with them, but the order is not displayed. He asks her to repeat our order personally. We dictate, we say that a gift is also offered. To which we hear that there will be no gift, because this is an order not through the site already. Okay. We say that we have chosen fast delivery, it is also no longer possible, the order is not through the website. Disruption of the site is not our problem, but as a result we suffer and cannot get what we wanted.
We spent time waiting for the order to be sorted out. They cannot provide us with fast delivery. As a result, we waited
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3
1
May 4, 2024
Delicious, always fresh food. Fast delivery. A fairly wide range of products, and absolutely all of them are pleasant to the taste and originally designed.
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October 19, 2024
Saturday night is ruined!
And not because they ordered one, but brought much less than the stated amount.
But because there is no proper response to the complaint
(at first they promised to solve everything, and then they stopped picking up the phone)
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1
February 14
We ordered the ”kiss me“ set for February 14th, the sushi is disgusting!It feels like the rice was weathered for a couple of days before it was used.Sushi is not fresh!Honestly, I thought it would be decent for the holiday, but no!
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2
July 24, 2024
Excellent service, the staff are polite and friendly. The food is always fresh and delicious, and there have never been any complaints about delivery either. Thank you for the quality service!
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1
February 15
We made a pre-order at a specific time, as recommended on the website, while the courier delivered the order 2 hours later than the scheduled delivery time, the mood was spoiled, the event failed
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2
December 15, 2024
The first and last time I order at sushihouse. Unagi's spice gunkan rice is dry, and takeshi maki's dessert is all fallen apart. It was obviously not cooked on the day of the order, since the rice was steamed and the dessert was floating in liquid.
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2
November 18, 2024
I ordered through cream, 1 out of 5 rolls turned out to be impossible to eat, salmon is not good, what is in color, what tastes sour, the rest seem to be good, but the impression is spoiled and now I'm afraid for my health
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1
January 4, 2024
I always ordered sushi here, it was awesome delicious. Consistently once a month, and in periods 4-5 times a month. Today I ordered to please the family, sit together and have a delicious meal..It was terrible. The fish smells, it is 3 times less than usual, the rice seems to have been ready for several days...It's not that it's not delicious, it's like I ordered sushi at the cheapest sushi bar...In general, it's not even close to what came to me before. It's sad, a ruined evening for the whole family..I don't know what the reason is, but the feeling of this order is terrible
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7
February 14
They were supposed to arrive at 8 p.m. I ordered in advance. The order is already almost an hour late. The website doesn't work, and neither do the phones. It is not clear what to do. It's just awful
In addition, they brought a sticky-looking porridge from rolls
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October 6, 2024
I ordered a set, 48 rolls.
There is one thing in the picture, another in the description. The set does not match the stated one. Salmon is tasteless, pale. Rolls are solid rice.
I don't recommend it. For that kind of money, it's a total failure.
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October 27, 2024
Jedi set and Hanabi maki were ordered for delivery.The order arrived at the wrong time.The set looked good, but the rolls were falling apart, but the hanabi roll had a terrible smell and condition, as if it had been lying down for a long time
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September 17, 2024
I ordered two nigiri sets and two roll dogs today.
Nigiri rice is complete crap. It is undercooked, the grains creak on the teeth and drain away with water. That is, when cooking, cheap rice was used, not rice for sushi and the cook is a two-biter.
The cat did not eat fish. It is listed as a sea bass.
The dog roll is deep-fried in oil of not the first freshness. As a result, it has the same taste of rancid butter from a cheap eatery.
And all this costs 90 rubles.
Not bad for an institution that prefers additional profit to quality.
Never again.
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1
July 14, 2024
The order was made, paid for, the order was not delivered, neither SMS nor the delivery service specialist contacted after the order, contacted an hour later, they could not clearly explain anything, except that the order would be delivered in another hour!!!!!!We could not get any apologies or clear explanations; in addition to the phrase "a more experienced manager" will contact you, the question arises-who works for you???Specialists who cannot be called specialists!!!A spoiled evening; a spoiled opinion of your establishment and those who work for you!!!!The manager never called back and now you need to return the money for the undelivered order yourself!!!If it were possible to put a minus one; I would have done so!!!I do not recommend it, from the bottom of my heart!Work on the team!!!!
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2
January 17
We ordered Office set #1 for the company. The rolls are generally delicious. At the same time, there is little fish filling, they put a lot of cream cheese, apparently they gain weight.
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October 18, 2024
We ordered a set, dry rice, sushi not cooked by hand, yesterday's, not fresh, I was very unhappy, thanks to the courier for annoying with payment, you have to respect people
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1
November 7, 2024
The order was waiting for 2 hours and 50 minutes, they promised 1 hour and 30. The courier spread his hands as we manage and carry. The flattened rolls somehow sat on them.It's just a plague. If you want to enjoy the service, forget sushi house. It sucks.
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1
July 12, 2024
We wanted to place an order for delivery via cream.buy. We chose a set, the description of the promotion states that delivery to Senica is free when ordering from 40 rubles. We place an order, it comes out more than 72 rubles. At the same time, it is unclear what the amount was, click next - and voila - delivery of 20 rubles. I call the operator, Kristina, who says that yes, the delivery area has changed since yesterday, and now the order is only possible from 160 rubles. To my question, what is cream on the site.buy other information is indicated, I was told that it has not been changed yet. And that the order is now the only way and with online payment. I will be happy to send all these screenshots in MARCH, so that we can check this excellent pricing a little bit and contribute to the speedy updating of information so that people do not waste time.
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2