A wonderful hotel! Very comfortable rooms, large bathroom, shower with hanging and top watering can. A beautiful bed. Breakfast is for every taste, very varied!
Of the cons, perhaps someone will note a slight "fatigue" of the rooms, but it's more like in good European hotels - a touch of time)
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n573182
Level 9 Local Expert
July 14
This is the best hotel in Almaty,helpful and helpful staff,good location,beautiful view from the Windows,modern rooms, great breakfasts, I definitely recommend the hotel for staying in Almaty
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Хоккеист
Level 17 Local Expert
August 30
A great hotel, a solid five, very well done, super service, great rooms, lobby, breakfasts, restaurants. Everything is just great. Excellent SPA, view pool.
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Magomed Quandt
Level 10 Local Expert
February 10
The Ritz-Carlton Almaty Hotel offers a high level of service and comfort. The staff is very friendly and attentive, always ready to help with any questions. The luxurious rooms with beautiful mountain views create an atmosphere of relaxation and comfort. The on-site restaurants offer an exquisite menu and an excellent selection of wines. In general, staying at The Ritz-Carlton Almaty leaves only pleasant impressions and a desire to return again.
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ya.western-scout
Level 16 Local Expert
April 12
The RIC confirms the level of its hotels. Everything is fine with the rooms and the view from the window. There is not much to walk around - only in cafes, shops and offices nearby.
The demand for deposits is annoying. Because of this, I lost 50,000 tenge. The staff is competent and friendly. The gastronomic restaurant is of a very good level.
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Антон Пазин
Level 16 Local Expert
April 11
I didn't live in the hotel. I was at a business event. Clean, beautiful, helpful staff, delicious food. According to the residents, it is very good. Not for an average wallet (although this concept is different for everyone;))
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Мария Р.
Level 12 Local Expert
May 1
The review applies only to the part of the hotel where the conference rooms are located. It's a little cramped, there's no lobby at the entrance. The halls themselves are comfortable, good conference equipment. A very mediocre evening buffet at the event at a high cost of participation. That is, it is the dishes, and the serving, and the taste that are mediocre. We expected more from the Ritz.
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Екатерина Яранцева
Level 8 Local Expert
December 3, 2023
A good hotel and service, a very beautiful reception and elevators, panoramic Windows, natural materials everywhere: marble, wood. A nice spa, delicious food to order in the room, they bring it very quickly, a gorgeous view, good cosmetics in the bathroom, I want to note separately the water pressure in the shower - fantastic.
Among the disadvantages: a complex system of access to the room through two elevators.
From the tips: replace the hair dryer, it's tired, it's important for my long hair.
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Андрей Романюк
Level 7 Local Expert
September 11
I stayed here for work. The level of service is something incredible. This is the first time I have encountered such high-class service. They take care of you with attention, they are interested in how you are, they clarify how you liked the dishes. The waiters help you get comfortable at the table and communicate pleasantly. I did not expect such a level of service at all. The breakfasts are great, and the hotel itself is the best of all where I have stayed during my travels in 20 countries. The spa is a separate story, a real work of art. The massage was just amazing, it was done by a girl, unfortunately, I don't know her name, but it was unforgettable. If the budget allows, I definitely recommend it!
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Светлана Новикова
Level 10 Local Expert
July 31
Nice hotel with a wonderful view. The breakfasts are beyond praise. Very diverse. The waiters are polite and attentive. You feel like a beloved guest . The view is beautiful on the mountains.
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Igor Denderya
Level 8 Local Expert
July 9
I was at the conference, the organization of the event and the service are beyond praise.
The lunch menu (buffet) is varied and the dishes are very tasty, the service is excellent.
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Серго Мачо
Level 6 Local Expert
February 18
"The stay at the Ritz-Carlton Hotel in Almaty was unforgettable! A chic hotel with excellent service and stunning mountain views. The rooms are cozy and stylish, the service is at the highest level, and the restaurants offer fine cuisine. I recommend this hotel to anyone who wants to enjoy the luxury and beauty of nature in one place."
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Базаров Н.
Level 6 Local Expert
May 28
The best hotel in the city. Comfortable, convenient, good breakfasts. The pool was disappointing. Nice view of the mountains. Nice friendly staff. The price is justifiably high.
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Мари Чиж
Level 4 Local Expert
July 19
The restaurant is very atmospheric, beautiful interiors, the view from the windows is amazing. Chef Marat is very friendly, I recommend visiting. Very high level
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Мария
Level 7 Local Expert
July 26
I'm shocked! I am shocked by the level of service! It's just space. This is the first time I have met such a high-class service. Where they take good care of you, ask how you are, ask about the taste of the dishes. The waiter girls help to sit down at the table. They communicate nicely. I did not expect such a level of service at all. The breakfasts are wonderful. The best hotel in all my 20 countries. Spa is a separate art form. The massage was done by a girl, unfortunately I do not know the name. But it's just a delight. After a night flight, I relieved tension from my whole body. I am just delighted with the service of this hotel. If the budget allows, I recommend it!!!
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Alexandr Teleutov
Level 12 Local Expert
April 16
A wonderful, magnificent hotel! The best place to stay in Alma-Ata! The prices are really appropriate, but if you can afford it, then all your wildest expectations will be met! Pride takes over this hotel!
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Влад
Level 14 Local Expert
April 17
I really liked the hotel. The staff is polite and helpful. The rooms are clean and cozy. A very tasty restaurant on the 28th floor.
Excellent service 👍
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наталья наталья
Level 10 Local Expert
February 27
Отличные номера, классный вид, очень понравился сервис. Персонал внимательный, люди стараются пойти навстречу любым пожеланиям клиента. Потрясающая кухня, особенно в ресторане Seven на 28 этаже. Соответствует рейтингу 5*
Наталья Бок
Level 3 Local Expert
March 16
Comfortable rooms. Good service. The breakfast is varied and plentiful.
It is not very convenient to use touch controls for everything in the room and constant traffic jams on Al-Farabi create a big problem for the accessibility of the hotel
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ААА
Level 13 Local Expert
July 29
There were delicious cuts and original salads.
Delicious manti and samsa!!!
A large spacious hall.
Good acoustics, and good sound!!
Drinks were taken only juices and water.
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Ольга Козлова
Level 4 Local Expert
September 17
The hotel is great, the Ritz Carlton is good everywhere. I recommend breakfast, a wide variety of dishes, take cheesecakes for dessert, they are so tender, they just melt in your mouth.
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Natalya Varfolomeeva
Level 6 Local Expert
May 10
There was the most perfect massage in the spa, the rooms and the view are super, next to a shopping center with good brands and an ice rink
Very fond memories
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Константин
Level 30 Local Expert
April 27
It is very comfortable, cozy and expensive. The food is delicious, the service is at a decent level. The view from the lobby on the 30th floor is just a fire
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Darja Livschitz
Level 6 Local Expert
July 16
A low-level hotel that does not meet the world standard in any way. We were here with colleagues in April of this year (2024). The connection to the reception for ordering in the room is instantaneous, only what you select from the menu is out of stock. It is very difficult to book rooms, it is impossible to use the additional services of this hotel within the tariff indicated on the company's website without additional payments. It is much easier to simply rent one of the many apartments with daily rent at a cost that is much more acceptable.
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gladkikh Д.
Level 9 Local Expert
April 21
A very beautiful hotel with excellent service. The entire hotel team took care of us throughout our stay. We took a room without breakfast in order to visit more different restaurants.
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Сергей Макаров
Level 6 Local Expert
November 20, 2023
We were at Vista restaurant with my wife. Expensive, but memorable. The view of the city is cool. The waiters are well-trained. Cocktails are just a bomb, and delicious and the serving is interesting. The Ritz Carlton cake is simply divine. In general, I liked everything, if the price of 25,000 + tenge per person does not scare away, then I highly recommend visiting!
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kaz_uz_almaty
Level 30 Local Expert
June 18
A place where there is a lot of pathos, especially in our mentality, but the service staff, very polite, offered some water, came there for my brother, and there is a big problem with Parking!
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Николай Федоров
Level 8 Local Expert
March 23
An expensive and pretentious hotel, slightly tired rooms. The price is unreasonably high. Good public spaces, convenient for negotiations. And of course the view is wonderful. But there are places much cheaper and no worse.
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Сергей Королев
Level 17 Local Expert
April 24
Great hotel! Restaurant service premises beauty. The staff is helpful!!!! The kitchen is great!!!! The view is great!!!!
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Dina
Level 12 Local Expert
May 3
My favorite hotel. The service is at its best, starting from the threshold. The kitchen is amazing. The view from the window is stunning of the mountains and the city.
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Leonid Samoilov
Level 12 Local Expert
June 13
Cool. The first hotel where there is floor heating. It is impossible to find fault. There are more than enough towels. Breakfast for every taste. For the price, it's like who.
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tati neft
Level 7 Local Expert
August 18
Great view from the windows. Good breakfast, great rooms. There is all the necessary infrastructure downstairs.
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Алексей Исаков
Level 8 Local Expert
March 27
Great hotel, helpful staff, 5+ service, I liked everything!!! Super!!!
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Геннадий Петров
Level 4 Local Expert
July 25
The location of the hotel, excellent breakfasts. Great view from the window and very attentive staff.
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Елена Л.
Level 4 Local Expert
January 14, 2023
Максимально комфортный отель для проживания. Шикарный шведский стол на завтраке. Безупречное обслуживание. Сотрудники отеля сделают все для вашего удобства. У нас была ситуация, когда мы уезжали в ночь и просили с собой кофе. Нам принесли, но не было штуки, чтобы держать два напитка в одной руке. А ещё же сумки и чемоданы есть... Мы спросили про эту штуку, девушка ответила, что сходит к коллеге, спросит. "да бросьте вы, бегать ещё из за этой ерунды", только и успели сказать мы ей вслед. Сами поехали вниз, потому что такси уже ожидало. Что вы думаете? Эта девушка прямо в такси принесла нам эту двойную штуку для кофе.
А какие тут яблоки повсюду, ммм! Я объедалась ими как лошадь, потому что вкусно-превкусно. От души рекомендую этот отель! И особенно номера с видом на горы.
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Беслан
Level 14 Local Expert
May 30
Well, cool cool, dear Almaty residents) what can I say, the area, buildings, parks are all impressively beautiful
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Анастасия
Level 7 Local Expert
June 20
An excellent hotel with a beautiful view of the mountains from all sides , the spa needs renovation , for that level of the hotel it is very shabby.
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Игорь Петров
Level 10 Local Expert
January 30
There is a hotel on a high floor, visible in all directions and far away, the area is not very central, but in general everything you need is nearby (except the city center with its bunch of bars, pubs and restaurants)
Next to a very expensive and important restaurant, but they do not understand the roasting of beef (joke, they understand, but they cannot cook, checked)
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элла самохина
Level 10 Local Expert
April 13
Stunning view from the restaurant on the 30th during breakfast, lots of good restaurants around
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Константин
Level 15 Local Expert
October 28, 2023
Probably the most comfortable hotel in the city, but in a disgusting place. In principle, alfa-Rabi has been turned into a cheap "imitation of Turkey" for 30 years. If you do not need to get acquainted with the once most beautiful city of the USSR, you have come on business and will only drive by car (with mandatory standing in traffic jams on this terrible street), then you should settle here. There is something strange about the work of the restaurant - You may be denied lunch or dinner (for a five-star hotel, an unusual mode of operation of the restaurant), but if they condescend and feed you, then you will like it…
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Виктория Царькова
Level 3 Local Expert
March 21
A great hotel, we stay in it every time we come to Almaty. Friendly and caring staff. And most importantly, everything is located close to the hotel
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Азиз Аминов
Level 10 Local Expert
November 18, 2023
One of the coolest places in Almaty in the "Must Have" category. I recommend to check in. The room rate is too high. High-quality services. Morning and evening traffic jams, it's certainly very depressing, it's hard to get to the airport if you don't plan a trip in 2 hours. I was at the conference, the hall is gorgeous, has the possibility of transformation into a shared or separate one.
In general, everything is fine and pleasant.
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Тим Валуйский
Level 14 Local Expert
July 5
Nice hotel. Near the Vesnovka river and the New Terrancourt. This is the upper part of the city or the southern part of the city.
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In love with NS
Level 11 Local Expert
April 15
The Ritz is the Ritz, but the choice at breakfast turned out to be somehow not very rich, almost no vegetables and fruits are also not very good.
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Михаил Фенрих
Level 8 Local Expert
June 27
Nice hotel. But the problem with the elevators. Beef bacon for breakfast in the restaurant. Like that. The view is gorgeous!
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Оксана В.
Level 16 Local Expert
October 25, 2023
A wonderful hotel! Nice rooms with a wonderful view of the city or the mountains. Excellent service, delicious breakfasts again with a magnificent view from the window)
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Владимир
Level 6 Local Expert
January 10
The best staff! The most caring and attentive, competent, sincere! Once again, thank you very much!
But... the hotel needs to keep in mind the planned and ongoing repairs.
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сергей ушаков
Level 17 Local Expert
July 28
Super hotel, polite staff, excellent breakfasts!!!
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Тимур Абилов
Level 19 Local Expert
September 10
The best there is in Almaty.
From the doormen and parking to the interior and kitchen with rooms.
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Oleg Bond
Level 8 Local Expert
December 9, 2023
This is a fabulous hotel, a place. Everything is not 5 stars but 8. Gorgeous views, spa, rooms. The kitchen is at maximum capacity. And the service is great.