Disgusting service: When I was there, the saleswoman began to tear off the "dry" petals from the flowers (probably not aware of the shirt petal). I warned you: "Just don't tear anything off the flowers that I choose." Says: "Good." Chosen. I look, she took it around the corner and plucks the "dry" leaves. I say, "I warned you not to pick anything from my flowers." Satisfy: "I am for you." I said, "I asked you not to tear anything off the flowers for me, I'm going to another store now." Answers: Go to another store with that attitude." Has left. Now I won't go there anymore until they explain to these sellers how to work, because they spoil the flowers and don't even understand what they are doing.
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1
Дарьяша
Level 5 Local Expert
April 4
I ask you to draw the attention of the management to the behavior of your employees. I didn't even go to you, but to a nearby store, but I became a listener in the play "how much does my boss earn, where he changes this money into dollars and how difficult it is for him to pay me more, because I bring in 5 thousand in revenue. And I also bought a new sink because I didn't like the stone one." Just with all my strength, please pay attention to what your employees say and do. At least put a camera on. One is rude to customers, and at best simply ignores, the other dedicates the details of her life to everyone who is within a kilometer radius. I literally can't hear the clerk in the next store, but I can hear your employee. For flowers, now only to your competitors, I do not intend to pay for such a disgusting service
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1
Пузырь Геннадий
Level 8 Local Expert
October 24, 2023
Today I was lucky enough to become a visitor in this flower shop. Although in terms of the level of service, I found myself rather in a market in some village.
There is a choice, quite large, good prices. I'll give you a whole star for that.
But as for the lady who was there today, that's nonsense.
Firstly, the girl does not know how to communicate banally, of course, perhaps she did not acquire this skill during growing up, or maybe this is the absence of banal upbringing? I won't get an answer to this question for sure.
Secondly, the person apparently forgot that she is in the workplace and has responsibilities. Perhaps there was a mistake when hiring her and she was told that she should only be rude, but the probability of this is as small as the visitor (client) has a chance to leave with good impressions.
According to the impressions from the visit, there was an opinion that the florist should not collect bouquets, she should not offer flowers. I can't do this, I don't want to. I probably had to take the flowers myself, collect them and pay for them.