Rooms were okay, reception staff cooperative. Food tasted good, but restaurant staff were not cooperative, probably due to language barrier, and also they were not trained to deal with dynamic changes in the situation. Often, the restaurant had no billing clerk. Waiters were not bothered to take accurate orders and avoided any eye contact or other forms of communication. Clear lacking of empathy felt by waiters and restaurant staff.

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Сергей Шаманский

Level 5 Local Expert

A good Soviet-style hotel with a convenient location. We lived in a two-room Suite with a view of the Church. The sound insulation is complete. I really liked the kitchen in the restaurant, especially the pancakes in pots... One of the disadvantages is the long-standing lack of repairs, including completely creaky elevators, although they never got stuck. In principle, everything is decent…

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Ирина

Level 6 Local Expert

The overall impression is not bad.The food in the restaurant is of course delicious, but compote....I understand it's being bred, but not as much. The rooms are not bad, everything is there and toilet paper, soap and towels.The beds are quite comfortable, the bed linen is clean, but....the TV is not working, the table is poorly cleaned, because there is dried food left....There is a lot of dust under the beds, garbage.Behind one of the beds, they found an unclear bottle with some kind of mineral water or something else....The interior door is cracked, the room key has fallen apart...Towels with some stains, and I wanted to clean the shower tray.... All this slightly spoiled the impression of the room.The room will go to sleep with you, but no more.It feels like the cleaning staff there is just half the rate....

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