Rooms were okay, reception staff cooperative. Food tasted good, but restaurant staff were not cooperative, probably due to language barrier, and also they were not trained to deal with dynamic changes in the situation. Often, the restaurant had no billing clerk. Waiters were not bothered to take accurate orders and avoided any eye contact or other forms of communication. Clear lacking of empathy felt by waiters and restaurant staff.

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Фро

Level 29 Local Expert

We spent 2 nights here on the 2nd floor in a deluxe room We're not going back. - The biggest disadvantage, just a complete out, we woke up 5-6 times at night - these are the DOORS to the rooms. It's the same as using an ordinary cardboard box to close an opening. The audibility is terrifying. But the most terrible thing is how they clap! With such force and volume that the whole floor wakes up! People don't hold the doors. It's hell at night. - The room has only overhead lighting, there are no fixtures. - We had a double bed with one and a half sheets and one and a half blankets. I went to the laundry room at 9 p.m. with a security guard to get the 2nd sheet and a duvet cover. I laid 2 overlapping sheets. Like it: - the USSR hotel, but it's clean everywhere. - the pressure in the shower is good - the tub is large - there is a refrigerator (I do not know how it works), a microwave and a kettle - the walls are thick, we haven't heard the neighbors. Just yelling, stomping and talking behind a cardboard door. Parking is available, and there are 3 types of breakfast to choose from. Edible. There is no coffee for breakfast, only for a fee at the vending machine near the dining room. The room itself is simple, not cozy. I didn't like the atmosphere. It was raining, there is a basket with umbrellas downstairs, there is 1 umbrella, it is broken, they said not to take it. Why keep it in the basket? Throw it out. 3– purely for huge groups, the most important thing is pensioners, families and young people are not, choose other places.

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Надежда Высоцкая

Level 6 Local Expert

I'm here now. I arrived in the afternoon, checked in as requested, in a room with a large bed. The room is clean, the bed is fresh. The mattress is comfortable. The room is clean. There is a TV, refrigerator, kettle, and even a heater. But heat is not required either. The window overlooks the street. You can safely book room 213. A very pleasant security officer, will tell you everything and prompt you. The staff and the girls are nice. The hotel is tired, but kind)I went to Bean's for dinner. The food is not bad, but I didn't like the table on the second floor. It was not comfortable to sit there. I don't recommend it. The price is more expensive than in Cornflowers.

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