We with our 5 years old have been there for 4 days from Monday on the 1th of July to Thursday. Due to the issues with water pump system there were no cold or hot water in rooms, adult water pool was not working also, kiddie pools will not operate this year in according to comment. The most terrible point is administration - we were not informed about absence of water before arriving, we did not get any compensation, we had been gotten only the promises during three days to fix the issues with water. As a result they gave as cold water only by Thursday night, before we were not able to use levatory normally!!! No apologies, no compensation, no comments on questions in chat with administration about the compensation. Worst hotel service this year I suppose with serious violations regarding sanitary terms, room terms and fool mismatch to advertisement. Not recommend to use this hotel. Recommend to the owner to change current rules of work for your administration. It is not permissible and dishonest towards to your guests. With best regards Daniil. Update of the post is below. This evening on the 5th of July we have got free by pay vaucher from the owner for 3 days visit in hotel as compensation. They promised to notify us about finishing the fixing of issues with water in apartments and with kiddie water pool as soon as it will be completed and arrange possible days for visit. I will update this feedback for the possible interviewers as soon we will use it. We used vaucher at the beginning of October. They fixed issues with water. The quisine was good and mfe from locally produced meet and fruits. Will return to this place again.
Max Ch
Level 9 Local Expert
December 2, 2024
Best place to relax
Ярослав М.
Level 4 Local Expert
September 10, 2023
It was awesome trip to maintains, fresh air, beautiful views, thanks a lot 🙏
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Pavel Strogino
Level 22 Local Expert
October 14, 2024
It is a very pleasant place, and we were lucky with the weather. Warm bungalow, delicious breakfasts, horses, tasted mare's milk, good service.
What was missing: 1. the menu in the restaurant is very narrow, I wanted more choice. 2. The offer of excursions would be great. The base has a minibus, we could offer to take you to some interesting places. It's boring there for more than two days without it. We are not fishermen.
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Сергей Тё
Level 13 Local Expert
February 9
The place is very interesting, there is a place to walk, what to see, in the summer you can sit on the shore of the lake. A restaurant with an interesting design, a beautiful interior, a real fireplace in the middle that works, it's nice to sit next to it on a frosty day. I would like the kitchen to match the interior. I gave it 4 stars for that.
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Roman Y.
Level 8 Local Expert
November 20, 2024
A good place, close to the city. The cost of the bungalow is 50 t.t. per day. Bathhouse 90t.t. for 8 people. 3 hours with a lot of procedures. A competent bathhouse, I recommend it. Clean air, you can go fishing (two ponds). Mini zoo. It's a nice restaurant. They make their own liqueurs, moonshine.
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Tanya T
Level 3 Local Expert
September 30, 2024
We rested at the recreation center for the 2nd year in September and as a resident of Astana, I want to note the highest level of service, which we often do not have in the capital. A place of incredible beauty, there is everything for a great holiday with family and friends. We rented a house, it is very cozy, everything is fresh and clean from bed linen to furniture, it is nice to be there. As for the restaurant on the territory of the base -delicious cuisine, fresh trout fish in particular, delicious kebabs, breakfast in the morning. Beautiful modern interior, and most importantly, polite waiters doing their job professionally, you can immediately see the good work of the administrator / manager. I really liked the desserts, I especially want to mention the delicious apple strudel mmm.. I want to return to this place every year! Prosperity and good, grateful visitors to you .
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Даша Тулина
Level 11 Local Expert
March 14
We celebrated my husband's birthday in August. We checked in quickly, a room with a balcony. The territory is large, you can go fishing, horseback riding, go to the sauna, there is a Playground and a mini zoo. The price included breakfast, lunch and dinner at your own expense. We bought melon and watermelon, they were great. It's a pity that there was no discount for the birthday boy.
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Татьяна Ким
Level 11 Local Expert
February 7
For those who want to enjoy the silence and the cleanest air! We had a great rest: tubing and horseback riding, a wonderful children's playground. Excellent cuisine: delicious and with reasonable prices. The room is clean and well maintained. Thanks
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Мария Г.
Level 13 Local Expert
August 4, 2024
I recommend everyone to visit this gorgeous place. Just a delight! I especially liked the fact that this is a truly family vacation for all ages. Everyone can find something interesting for themselves there. In the oasis gorge, where everything was gathered at once: horseback riding, a mini zoo, Saka baths, fishing, bungee jumping, pentball and much more. Of the disadvantages, there is only one restaurant for 25 hectares. I would like to add a shop or a stall. Although the option to bring everything with you is allowed. An undoubted fat plus is nature and air, it's just space! There are a lot of amazing locations for photography.
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Kanat S.
Level 2 Local Expert
August 1, 2024
We liked it. Everything is organized perfectly. The food is delicious, the service is very well organized. The kitchen is nice and clean. There are enough places in the restaurant, if there is not a large influx of guests, only there is not enough toilet, more booths are needed. The atmosphere is very pleasant, a large territory, many walking areas, a large number of trees. There is a swimming pool, a lake, fishing, children's play areas, a mini zoo, large gazebos, Saka baths (but baths are expensive for one or two people). The rooms are comfortable and large. Saumal treatment is well organized. The fazenda is developing, something is being built, the infrastructure is improving. I wish you an improvement in all fields of activity and a lot of satisfied visitors.
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зульфия батырова
Level 2 Local Expert
January 5
We went with our family to Mikhailych's fazenda, decided to spend the weekend with the children, and rented a cottage. At first glance, everything looked good, but the reality turned out to be completely different.
The furniture in the cottage is obviously old and substandard. One of the chairs turned out to be loose, and when we were playing board games with the kids, it just fell apart under my husband. As a result, my husband was injured! Instead of apologizing for the dangerous situation and the broken furniture, the administration demanded payment from us for repairs, although the chair could not be repaired.
This is simply outrageous! If you plan to stay here, be prepared for the fact that you may be blamed for other people's shortcomings. Be sure to check the furniture to avoid being in a similar situation.
A separate note is about pillows. They're terrible here, it's impossible to sleep, so you'd better bring your own. This vacation left only negative emotions and a spoiled mood. I don't recommend it to anyone!
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Жанна Султанова
Level 7 Local Expert
March 4
An interesting large complex in the Ile-Alatau Park. The air is clean, friendly staff, good cuisine. And most importantly, away from the city, where you can relax with your loved ones.
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Валерий Зонов
Level 7 Local Expert
September 9, 2024
We went with our children, granddaughter and matchmakers for the weekend, I was pleasantly surprised by the dramatic changes for the better. Everything is so ergonomically beautiful. Family vacation, this is the best place. For children, this is generally a paradise. If you want to relax your body and soul, just come here.
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Roman Uteshev
Level 5 Local Expert
June 11, 2024
A great place for a family vacation! We were celebrating a birthday. The food is very tasty, the portions for the company are huge, the service is excellent. The prices are relatively high, but match the quality. I can't say anything about the number. A huge green area. Different animals. Game zones. The children didn't have enough time to play enough.
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Дамиль Жарлыкапов
Level 5 Local Expert
September 6, 2024
I recommend it to everyone, it's just a piece of paradise outside the city, we were there with our family and there was no limit to our happiness, definitely the best rest for body and soul, since there is everything for a quality rest, kitchen, bar and especially the interior at the highest level, the waitress of Light is the sweetest person in the world, we all They loved me like my own!!! I hope to return there not just once, but as much as possible!!@
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Анастасия Балалаева
Level 3 Local Expert
October 3, 2024
The most beautiful place, very beautiful, there is something to do, delicious. The service is excellent. We will come again and again. And the sauna is generally an unforgettable experience!
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Надежда Дец
Level 6 Local Expert
January 7
The cuisine is very tasty, pleasant prices. We had a wonderful rest. There are small parking lots, we arrived and parked quietly.
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Натали
Level 9 Local Expert
October 28, 2024
Excellent staff, clean rooms, delicious cuisine, the waiters are generally great! And you can catch fish in plenty, I really liked it)
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Veronika KVA
Level 6 Local Expert
June 20, 2024
A good place for family holidays and corporate parties. The staff is customer-oriented. The kitchen is delicious.
One of the disadvantages is a rather high price tag.
There is a swimming pool, but we did not swim because it was cool.
It's cool to come back in the evening - the city lights are burning beautifully.
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Ольга Быкова
Level 10 Local Expert
November 3, 2023
It was the second time we were there. A very pleasant place. A great place for a family holiday. Children will enjoy watching animals - horses, deer, pets. A wonderful restaurant (it seems to have become better since winter).
I really liked the bungalow (even more than the room in the house/hotel). There are a lot of insects in October, but it didn't annoy us against the background of everything else.
Our favorite vacation option in the vicinity of Almaty👍
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Елена Склярова
Level 11 Local Expert
September 23, 2024
I liked Mikhalych 's place, the nature, the air, the delicious food !It's a good idea with deposits.It's a pity that there are no indoor bosses and the bathhouse is expensive.)In general, we had a great day off!
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Михаил Канаки
Level 11 Local Expert
September 9, 2024
The place is just great! A combination of beautiful nature, solitude in the mountains and delicious cuisine. The staff is very polite, correct, and the service is at the highest level. I wish you prosperity!
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Расул Хасанов
Level 2 Local Expert
June 24, 2024
We had a wonderful rest! Very comfortable, neat. It would be nice to organize morning exercises with a coach accompanied by music. It would be nice to organize riding for children on phaetons, riding ponies!
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Сая Едиге
Level 7 Local Expert
August 2, 2024
A great place for family holidays and vacations with friends. Nature is super! You can do a photo shoot, it's a very picturesque place. The breakfasts are good, the staff is friendly
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Алтынай Базилова
Level 9 Local Expert
January 9
I didn't like everything, I already wrote a review to tugis. We have to talk about what should be. But no, on request. This is bottled water, sanitary hygiene supplies, towel replacement, generally lame in service. Saumal's treatment wasn't bad, but it didn't suit her husband.
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Алибек А.
Level 4 Local Expert
August 25, 2024
A place for financially independent people. The mountains in a circle create a view of being in the crater of a volcano, fresh air, the murmur of water create a feeling of emotional harmony. But for recreation here, the average PO should be at least 1 lam. There are positive emotions from the place, but for a lower cost you can get all the same for less shekels.
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Алексей Грошев
Level 5 Local Expert
July 28, 2024
It is not the first time we have rested at the hotel and we really like nature, sauna, rope carpet, and the children are just delighted with the deer. But there are several significant points that greatly spoil the impression of a vacation. 1. Water. On our arrival, there was no water twice and it disappeared completely unexpectedly, for example, when a person was in the shower. There is no phone, I have to go to the reception. 2. Breakfast. The restaurant is excellent, the food is delicious, but how to come with children who need to be fed in the morning is completely unclear. Serving breakfast at 9:30 is just blasphemy, you need to at least at 8:30.
As a result, the wonderful holiday experience is spoiled by rather banal failures in the service....
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Алтынай Базилова
Level 11 Local Expert
December 2, 2024
It's a great place, but the service in the restaurant is not enough. I already wrote to Tunisia when we were sitting and waiting for a long time when they would come and accept the order. The first impression was said. I had to ask for water and hygiene in the room separately.
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Galina Tyuleykina
Level 6 Local Expert
November 6, 2023
Hello. Nature is always good. The territory is large. I was with children 1.4 years and 14 years old. My son was walking on a horse, I advise you)) mini zoo (( animals are very, very dirty. There is no playground as such, I'm talking about kids. You can drive football, basketball and at home. Fishing... cafe...this is not a place I would like to return to. The territory is clean.
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nnaddr
Level 10 Local Expert
October 13, 2024
A delicious restaurant on the territory of the recreation area, cute animals on the farm, there is horse riding.
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Алекей К.
Level 6 Local Expert
January 6
The views are definitely better in summer, but in winter there is a special atmosphere, especially from above, when you ride horses to the highest point of the path.
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Елизавета П
Level 6 Local Expert
August 28, 2023
We accidentally found out about the fazenda, at Mikhailych's." I liked it! The rest is great! The nature is magnificent, it's easy to breathe! I don't know who Mikhailych is, but thanks to him! Built and organized for people with love! A young man Sanjar met us! A master of his craft and a sincere person. An example of how to approach clients. He managed to do everything like Figaro and was very kind! I will recommend this place to everyone!
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Александр Петров
Level 8 Local Expert
August 19, 2022
It is a very beautiful and atmospheric place. Mountains, flowers, clean air. You can ride horses. Fishing for trout in the pond. To feed the deer and ducks. There are two pools for adults and children, we were in August, the water is cool, if you swim after four hours, otherwise you will get sick. The rooms are quite decent, if you take them for three, then a double bed and a bunk bed for children are included. TV with cable TV, refrigerator, wifi with Internet access. The shower and toilet are combined. Of the disadvantages, the kitchen is expensive, there is only one restaurant and the prices are on average 7-9 thousand per person. Among the big advantages, mare's fresh milk is treated here, there is a sauna with herbal barrels, you are boiled together with herbs. To escape from the hustle and bustle of the city and see the real starry sky in the mountains and all this in comfortable conditions, then you will go to Mikhalych's fazenda!
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Vinci
Level 5 Local Expert
September 9, 2024
A very beautiful place with a magnificent view of the snowy peaks in autumn. Delicious cuisine and cozy rooms! Horseback riding in the picturesque hills.
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Иван Герасименко
Level 6 Local Expert
November 25, 2024
A great place to spend a pleasant romantic weekend with your spouse. I liked the location itself
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Серик Уйсинбаев
Level 8 Local Expert
February 16, 2024
Mikhalych is handsome, he was able to organize a vacation like in a country house, the lake is beautiful, the territory is huge, a mini zoo, the kitchen is delicious, the panorama is gorgeous, you will not regret spending your leisure time there
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Alexandr S.
Level 9 Local Expert
August 25, 2024
The place is just great, especially with children and families! The only thing is that the road is not the closest, but it is generally normal. We will definitely come here!!!
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Леся Колесниченко
Level 3 Local Expert
November 10, 2023
A beautiful quiet place. Elegant breakfast service in the Den restaurant . One of the best country vacations . The staff at the restaurant , well done . Thank you for a great stay. Beautiful Autumn .
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Алмат А.
Level 4 Local Expert
December 25, 2023
We had a great rest with our family. Prices are higher than in the city, but acceptable. The food is on an average level, but people come there because of the atmosphere.We took a breath of air, rode horses, had a delicious meal and went home.
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Денис Харисов
Level 14 Local Expert
November 30, 2024
The best place for a family vacation. Everything is perfectly organized.
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Alexey
Level 10 Local Expert
April 3, 2023
A good place to relax with a company or family. Silence, fresh air, in winter you can go sledding. In summer, you can ride horses. Saunas, a small pond and a mini zoo park. Excellent service.
Of the minuses, it is far enough from the city and the last section of the territory is broken and uphill.
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Togzhan
Level 4 Local Expert
July 27, 2024
It was a great vacation with friends! But the water in the pool was a little dirty, there is a children's area, and a cable car park. Very beautiful
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Георгий Куприн
Level 18 Local Expert
April 4, 2023
It's a great idea to make a quiet recreation area away from the city. The children liked to walk around the restaurant and the territory with the contact zoo and playground. A place to stay - there are cabins or as a one-day stay. Horseback riding and, in my opinion, even quad walks. We will definitely come back again.
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Денис К.
Level 8 Local Expert
August 17, 2023
A great place to relax with your family! Swimming pool, mini zoo, horseback riding is just great!!! Nature is just super!!! Even just coming to sit in a restaurant in the evening is just great!
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Сергей П.
Level 9 Local Expert
November 6, 2024
It's a beautiful place. Delicious cuisine, a little expensive. But it's worth it.
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Станислав Алякринский
Level 7 Local Expert
June 20, 2023
We were on a day off with the company at the Team building. A sports ground, a swimming pool, a snow-white spacious tent, a mini zoo, lunch, soft drinks, order, security, parking - everything is at the highest level. Time flew by unnoticed! We recommend it.
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Ринат Зурдунов
Level 8 Local Expert
July 19, 2024
We held a corporate party there, we really liked everything! The Saka bathhouse with a bath attendant is simple 🔥🔥🔥👍 I advise everyone, 5 special visits, after I was born again😂🔥🔥🔥
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Svetlana Nikolaeva
Level 9 Local Expert
June 25, 2023
The pool is very pleasant, but the water was a little cold. Other people were swimming))) The service is very hospitable, the food in the restaurant is delicious, the portions are large. But the most important thing is nature, mountains and clean air.
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Сергей Кожевников
Level 7 Local Expert
January 19
Great recreation area! Delicious food, good service