Umi
190 reviews
October 13, 2024
I am not spoiled by establishments, but I have been to several, there is something to compare it with. Among the advantages: the atmosphere and design, a technological toilet, everything in general.
A very long wait, more than an hour and a half, literally, I do not know how ramen is prepared, but not as much... It's faster to order from the other side of the city and it will arrive faster, and it feels like it was because it was brought cold. It's how they cooked it so that it had time to cool down. They dropped a salt shaker into the egg and decided not to redo it, or I do not know why it tastes so much salt. The waiters have to be called and reminded that they forgot to bring.
Poke and sushi are more or less, although I would not say that it is just delicious, as they write here. Initially, we wanted to order dessert, but changed our mind, there were plans for the next couple of days besides waiting for dishes. Ice cream was requested twice (!), the waiting time was also about an hour. Apparently they have weak freezers and did not have time to freeze the ice cream, because I do not understand what you can do with ice cream for an hour.
I am extremely dissatisfied with the staff, this is the level of a shawarma shop, and not an institution of this scale.
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1
November 22, 2024
I thank the entire staff of the Umi restaurant for the pleasant atmosphere, mega delicious gastro fest of meat, rolls, rice and potatoes. Friendly Yana will serve you quickly and ask if you liked everything. The best place to relax, very tasty and unrealistically decorated, the greens on red fish with ginger sauce are just a bomb, I've never tried anything like this in my life, my LOVE from the first fork, thank chef Eugene!!!
Peace, kindness and prosperity to you and your families.
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December 1, 2024
We were at the gastrofest on 01.12. I liked the set. Thanks a lot to the waiter and the kitchen staff. We have discovered new tastes.
In principle, everything was positive until the administrator came to count us, as I understand from the review below, the same Ulyana. The girl behaved arrogantly, the passive-aggressive form of her self-expression left a negative impression about the institution. A person does not know how to work in the service sector.
As far as I understand the question "are there any comments?" it is the responsibility of the administrator during the calculation, but apparently the administrator is not ready to listen to the comments themselves. We made a comment that it would be good to warn guests that under "Chinese tea" in the menu, the presentation of the tea ceremony is meant, we counted on an ordinary kettle of course. They replied in the format of wishes, without negativity, and also stressed that the set was great and liked everything. To which the "administrator" told us with undisguised sarcasm: that is, you ordered a tea ceremony and you were not satisfied that it was a tea ceremony?
If the administrator cannot respond adequately to the answer, maybe it is not worth asking a question?
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1
September 1, 2024
I visited an institution that at first glance seemed pleasant and appropriate to a high level. However, the whole impression was spoiled by the administrator of Ulyana.
Even when making a preliminary call to book a table and discuss the possibility of holding business meetings, Ulyana allowed herself unflattering remarks and refused to answer questions about the work of the institution and the menu. Despite this, I managed to book a table.
When visiting the institution, I came across Ulyanai again. She didn't know the menu, got confused in it and made remarks as if I owed her something. She replied to my comments that she didn't like me, so she thought it was right to communicate in that tone. I was not offered an order, but, fortunately, the waitress came over and answered all my questions.
However, during the calculation, Ulyana appeared again with unnecessary comments and an opinion that I did not ask for. The mood was ruined. It seems that the receptionist is either a relative of the owners, or believes that the guests owe her something. Her behavior is rudeness and incompetence, which, apparently, is the hallmark of this institution, based on the fact that this person works there as an administrator, meets a guest, is rude on the phone, gives her comments and expresses her opinion about which no one asks. As the hostess there.
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2
November 17, 2024
I was at a gastrofest in this institution and I want to make an overall assessment based on a combination of factors.
1. At the time of the gastrofest, the institution does not have a completely basic menu, but despite this, the waiting time for the first positions was 57 minutes.
2. It follows from paragraph 1, a very long serving of dishes. Taking into account that the first positions are rice and a piece of salmon burned with a burner and poured with prepared sauce, it is absolutely unclear to me why the first course was served for 57 minutes and the waiter did not warn about the long wait, only apologized a million times.
3. Maintenance. In general, the waiter Diana coped at a completely acceptable level, was a little inattentive when she took away the appliances with dirty dishes and did not bring new ones. Unfortunately, I did not find out the name of the waitress, there are certain questions (about the appearance of a full woman with dark hair), she answered the questions rather rudely. The menu that was served is all tired and dirty.
4. The taste of the dishes. In my subjective opinion, only potatoes in garlic sauce are worthy of attention, the rest of the dishes are absolutely artless, the taste is absolutely simple and understandable, the rolls raise questions (see photo), salmon in two dishes is absolutely tasteless.
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December 1, 2024
We visited your place today. Seth was a disappointment! The most edible were rice and ginger-citrus sauce. Salmon is tasteless, it is not clear whether they tried to salt it or cook it. The hot stuff turned out to be cold and sickly sweet, one solid lumpy mass. You can't even look at the rolls without tears: no sauce, no fish, and it looks like someone has already eaten them, but they didn't have enough strength to finish, they put them in the refrigerator, and a few days later they were served as a fresh dish. It's a shame! There is no dessert at all.
As for the service: when booking a table, we were immediately limited in time (2 hours) and added that there is no main menu - OK! We arrived, the drinks menu was brought to us immediately, but they only asked about the choice after 15 minutes. It took 25 minutes to wait for the first course of the set!??? And there are 35 drinks themselves (tea, coffee and lemonade) !??? So if the staff is working so "fast", maybe they should be limited in time?
Dear diary, I can't find the words to describe all the pain and humiliation that I experienced today...😢
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1
January 5
I rarely write reviews, but it was impossible to keep silent here.
My friends invited me to visit this restaurant. They had already been there several times and praised him in absentia.
The story began with a table reservation. They called, but they didn't pick up the phone. A minute later, the receptionist called me back and we managed to book a table for four in the near future.
When we entered the hall, the atmosphere immediately alerted me. The poor waiter girl was running around with frightened eyes, the unfriendly receptionist, as mentioned in the reviews below, is "passive-aggressive" and who clearly does not know how to work in the field of service and maintenance, but some kind of reception desk would be more suitable, the only(!) a floor hanger for the entire establishment, which, if I'm not mistaken, has 10 tables for a different number of people. I won't hide it, there was also a niche in the wall where you could hang jackets on hangers ... but to get to it, you need to get through that very floor hanger, pushing aside all the clothes, which already weigh about 10 jackets. Deciding not to mess with other people's clothes, we hung them on the floor.
We were shown to a table and the menu was handed out. It immediately shows that the average check of the institution is above average. After choosing several dishes, we were ready to order, but the waiter said that there was no dish. We asked for something else, but it also wasn't there. As a result, a third of the menu is on the stop list, which we were not informed about. The only thing we were told was that if we ordered sushi, we would have to wait about 50 minutes for them. We asked the girl to wait to decide which of the leftovers on the menu we wanted to order. There was even an option to leave and eat somewhere else, but hunger took its toll and we decided not to waste time and eat here.
As a result, we managed to choose several items from hot dishes, soup, tea, desserts (they will be discussed separately).
The tea and tea ceremony set were taken out in 10-15 minutes. Main dishes in 40-50 minutes. There are no questions about the kitchen. Everything was warm, delicious and beautiful. After we ate the first dishes, we waited for the second ones. I had to wait a sooo long time. From the moment the waiter accepted the order, they were taken out to us in 1.5-2 hours. It was much faster to order delivery from another place to be brought to this one and eat) We didn't want to wait for them anymore, pay and leave, but the waiter assured us that everything would be ready within 10 minutes. In the end, they brought it, ate, and it was time for dessert. I didn't have to wait long for him, though. Most likely because they don't cook it there, but they already put it on a plate and sprinkle it with powder, which is not to say about the wok. They probably cook it from scratch, knead dough, make noodles, etc. ... because why this simple dish was prepared for so long is unknown.
For dessert, we ordered some mochi, a delicate dessert made of elastic, thin dough and a delicate filling. It was just awful. Although I'm not a fan of him, what they brought us was a real fiasco. Have you ever seen that a mochi can hold a fork? And that it's half molded, the bottom of the dessert is a solid inner filling? And the fact that the dough itself is removed with a fork entirely, like a hard shell and breaks into crumbs? They couldn't keep silent about this anymore and told the waiter. The girl apologized and left somewhere. After a couple of minutes, she returned and brought a plate with another dessert, saying, "As an apology, instead of mochi, accept this dessert. Unfortunately, he's our last one, so there's only one." 😃
Anyway, getting ready to leave, we went to the exit to get dressed. But here we are waiting for another quest – to find our jackets. Do you remember that hanger I told you about at the very beginning? And so. All the jackets have been hung out more than once by other visitors, in an attempt to find their own in this mess. As a result, the loops on the jackets are torn off.
My friends were also upset that they brought us here. They said that this had never happened here. And if they were in our place, when they came here for the first time, they would never come back.
But there are also advantages – a modern toilet. This is the first time I've seen such a pot in a restaurant, where the cellophane on the toilet seat changes automatically) If you want to retire with an advanced toilet, then you can safely visit this restaurant. Well, if service and maintenance are important to you, then I recommend choosing another institution.
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2
September 1, 2024
I have been several times, including at gastrofests - everything is fine!!! Prices are higher than in the city , but it's like to whom. The interior is pleasing, and so are the waiters. I don 't know why the total score is 4.6 , for me , in this concept , the establishments are definitely in the top five in Gomel . Keep it up, I wish it wouldn't spoil :)))
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September 16, 2024
I don't recommend it to anyone at all.
The attitude towards the guests is so-so. The hair is in rice, the food is served cold. Every day is like a field of miracles. Today it will be either too salty or too sour, or you will be served a meat dish without meat, just lard. Noodles are a separate topic of conversation. It seems that they just took the funchosa from euroopt for quick cooking. Desserts didn't please either.
Oh, and by the way, the rice is terribly filled with vinegar, apparently served as leftovers from rolls.
After the hair in our food, it would be worth leaving without paying. Alas, we are masochists.
but the interior is beautiful, but the tables in front of other guests are poorly cleaned, it was sticky (
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May 21, 2024
I've been to UMI once (so far), I'll come back again. It's delicious, beautiful, and interesting to try new dishes. Of the minuses, the waiters came up for a long time when we arrived and as if the hood was not working well, it is worth checking it, because it spoils the impression of such a beautiful place. Otherwise, only the pros, the staff are polite and friendly, offer hangers for your coat and will hang your umbrella separately. It pleasantly surprised me, thank you!
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1
December 8, 2024
Good service. At first they put me at a small table, but then they gave me a big one. The food is good too. We took several types of rolls, salads and udon, everything is fine. Not a long wait, although we spent a lot of time there. In general, good and high-quality Asian cuisine.
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August 3, 2024
I called to book a table for August 2nd for a birthday celebration. A young man picked up the phone and said that a reservation was possible and "booked" a table. When we arrived at the appointed time, it turned out that they were closed and repairs were underway. It's not clear why you should book a table with people and say into the phone that everything is fine. The mood was ruined. When I've been there before, the restaurant wasn't bad. But this experience discouraged the desire to visit the institution.
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2
September 28, 2023
When booking a table, we took into account the wishes and provided an excellent table with a beautiful view.
The service is high-quality and unobtrusive, the dishes were cooked quickly and, most importantly, delicious, the aroma was great, the serving of the dishes is chic and you will lick your fingers! The atmosphere and design of the restaurant are wonderful
If you are thinking whether it is worth going to this institution, definitely: yes!
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December 14, 2024
I booked a table for two with a girl, we took delicious rolls, Philadelphia was with thick sliced fish, which is nice, California with a normal-sized shrimp.) There is also a very tasty seasonal mochi, if I am in Gomel, I will definitely order more mochi)) polite staff, cozy atmosphere.
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September 25, 2024
Cozy interior, sooooo polite staff. High-quality service. The dishes are all on top. This is one of my favorite restaurants.
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November 29, 2023
Cozy pan-Asian restaurant. The atmosphere is conducive to gatherings and conversations. Light, beautiful, modern. Service without complaints. Asian cuisine is sharp in places). I liked the experience of the phenomenon. The dinners are also delicious. The sets within the framework of the gastrofest are always great dishes
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April 30, 2024
I visited this institution 1 time for the gastrofest 2024. Unfortunately, I couldn't appreciate the set (the food is not to my taste), but the place is very nice. The staff is polite and attentive. They cook quickly. I plan to visit again, so to speak, to give the kitchen a second chance.
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November 3, 2024
It was very unpleasant going into an institution that smelled of paint.When ordering coffee and cake, coffee was brought and the cake was waited for 12 minutes.The coffee was delicious, but unfortunately it was served warm.The service is inappropriate.
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August 2, 2024
A good restaurant, but often there are no seats, it is necessary to book a table in advance. I've never let you down before - it's delicious! The staff is friendly.
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June 22, 2023
Great restaurant! Service, which is very important, in Gomel (it is not good everywhere)- it's great here! Friendly waiters, good service, modern dishes, with a beautiful presentation, everything is delicious. The menu from the chef - you always want to try something new)
I noticed that there is a high chair for bags) and in general, a stylish interior, everything is clean and tidy.
Great staff, nice restaurant ❤❤❤❤❤
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3
December 7, 2024
Delicious food, interesting interior
The service is also without question. In principle, a good place to spend the evening
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February 14, 2024
Very tasty food with some Asian touches... The serve was good, and the sushi was fresh.
For some reason, they only allow you to stay for a maximum of 2 hours.
I would not recommend going with the children because of the choice of food, perhaps only milkshakes or lemonades, which are very good.
They only have a few dessert options, but I think they should include at least refreshing options like ice cream (ice cream with strudel only) or sorbet, because there are a lot of seasonings in the dishes.
Will I come back here?... yes.
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November 15, 2024
We ordered a gastrofest
Tataki salmon does not look like a picture at all, in reality there are three thin slices of salmon
The rest is just not tasty and seems to be damp
I ordered but a clear time, but on arrival I still had to wait, and the order was an hour in advance!
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March 11, 2024
A pleasant cafe with a wide range of dishes, cozy, bright. They cook well. The staff is attentive, not annoying. One of the disadvantages is the problem with parking, but here the questions are not about the cafe, but about the place.
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November 9, 2024
We waited an hour for the order, after which we were told that we would have to wait another 20 minutes. They did not wait, but left. They didn't charge us for tea and a non-alcoholic mojito. The mojito, by the way, was terribly sour. I took a couple of sips and left it. I couldn't drink. I do not recommend visiting this place
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December 1, 2024
We arrived at 20.30, without reservation. Half of the tables are free and there are no reserve plates. The receptionist turned it around, saying that there were no seats and they were waiting for a reservation. The restaurant is open until 23.00. A little more and they will simply stop accepting orders.
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October 16, 2024
The food is very tasty, and the serving is very fast. I came in many times, everything was always cool.
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October 4, 2023
The restaurant likes its quality of cooking.Everything is always very tasty!The serving of the dishes is great, each dish is a masterpiece.Pleasant atmosphere, friendly service.The prices are acceptable.I wanted a more varied menu.Otherwise, everything is super.
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1
May 3, 2024
Very tasty and unusual sushi. Normal prices. Excellent gastrofests. But, we came to breakfast last year, waited for the omelet to be served for about an hour, and then dessert for another 20 minutes. For this, I would not take off the star, since breakfast is not their specialty.
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November 22, 2024
Delicious food, the staff is as attentive and polite as possible) Thank you for a good evening. 🫶
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September 16, 2024
It's a good place. Delicious Asian cuisine. Only the officials were a little inexperienced when they brought tea and did the ceremony
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January 6, 2023
Subjectively, it is one of the best middle-class Oriental restaurants that I have ever visited. The recipe is simple: a good, cozy interior without any confusion in the oriental flavor, elegant cuisine (of course subjectively), pleasant service: the way they meet, how they offer a choice of dishes (recommendations), the speed of response to customer requests.
The price tag is srednemoskovskiy, but for the coziness and good taste of the place, it is not a pity to spread it at all.
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1
July 27, 2023
We came to this restaurant for the first time. They took soba with beef and the waiter advised the signature dish, string beans with chicken. Everything is very tasty! Beans with chicken in sweet crispy breading are great. The taste is exactly the same as it is prepared in China. The only thing I want is something neutral in the bite. Like rice. Very sweet, but delicious. Mango iced tea and orange mango lemonade are also delicious. It's worth coming here and we will definitely come back again! The service is excellent, the interior is pleasant!
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2
April 30, 2023
The food is very tasty, the service is good, the prices are average, so I wanted the appropriate service. To "mark others" we had 3 establishments to choose from, we chose Umi. We booked a table for 5, arrived at the 4th, ate, waited for the birthday girl. The girl is already riding in a taxi to restyk - at this time the waitress comes and says "the reservation will come to your table in 10 minutes, we can transfer you if you want" - what do you mean? So it was possible😂 At the same time, the score was 170 and we had just started) And we were going to wait for the girl and start celebrating. As a result, I had to urgently look for another place, on Friday evening (!), to celebrate normally. As they told us later in the inst, this is because there is some kind of fest. If they had immediately told us about the reservation for 2 hours (what kind of game is this, I'm meeting this for the first time), we wouldn't even have gone there.
PS Dear owners of the institution and administrators, do not forget that people can come from neighboring countries, do not watch your insta, do not know about fests and "interesting conditions". Warn and tell us about it in advance. Otherwise, after you come to local restaurants, you ask questions and they look at us very strangely😂
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5
2
September 5, 2024
I did not like the fact that they change the composition of the dish and do not warn about it. Milkshakes are very tasteless. Stars only for the pretty interior.
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October 26, 2024
A good place to have dinner with friends, great food and excellent staff.
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August 4, 2023
A wonderful place, for the second year in a row we celebrate a family holiday here. Very attentive and courteous staff, pleasant atmosphere, all dishes are original, very tasty.
Thank you very much.
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February 10, 2024
But that's good. No more, no less. Convenient location in the center, pleasant atmosphere, polite waiters, delicious cuisine and all this for an adequate price.
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1
May 6, 2024
Well, I want to say!!!
We will not return to Umi anymore!!!!
The rolls were waiting for 1 hour 10 minutes instead of the stated 40 minutes.There are a lot of things missing from the menu, both alcohol and food.Instead of 100 g of whiskey , 45 were brought , but they assured that there were 100 g in a glass .After they measured it, they said that I'm sorry, there's 50 g. There is a very strong smell from cooking.But! the rolls are delicious, the interior and the music are pleasant.Something like this.
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1
January 29, 2024
A nice and very cozy place. The last time was at the end of December. The menu was slightly changed and somehow I didn't really like it. I used to like to eat delicious sushi there. And now the choice is small and you don't know what to choose. But in general, everything is fine.
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January 14
I ate it very tasty once, but I didn't like it the second time. Probably depends on the cook. Asian food.
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March 27, 2024
It's delicious, but there is a question about the service.
The staff with sad faces.
I was here with a friend on a weekday, when there were 4 people in the hall with us.
As a result, dessert was brought to a friend, but they forgot about me.
After 10 minutes of waiting, I was reminded of myself, and lo and behold, the ice cream was on my table.
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1
May 18, 2024
The three of us celebrated our birthday well, everything was very tasty, but the desserts are beyond praise, very tasty strudel and ice cream
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December 17, 2023
The prices correspond to the quality. Pleasant atmosphere, good service, delicious food. The menu is very extensive and varied, so everyone can find something to their taste
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March 21, 2024
A long serving, 2 baked rolls were waiting for about an hour, although the landing was 3-4 minutes in the whole establishment. The waitress was not very responsive, accepted the order, and ignored us the rest of the time. The table is dirty, everything sticks to it. But with all the disadvantages, I would like to mention the kitchen. The rolls are delicious, drinks can also be put on the plus side.
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1
February 25, 2024
The portions are small. The food is of average quality. Prices are too high for such portions. The interior is three-dimensional - in the evening it seemed too much light, while the light is not very cozy. In general, there is something to work on.
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2
April 5, 2024
Good service, a non-standard set of gourmet dishes. Pleasant environment. I am happy to come here again and again.
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April 2, 2024
We visited this restaurant for the first time. I liked everything very much. Insanely delicious and a pleasant relaxing atmosphere
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December 29, 2022
The most favorite restaurant in Gomel. Friendly staff, delicious food and cocktails too, the interior is very stylish. In general, an atmospheric place with wonderful service (which is rarely seen in other restaurants, generally a different level) and delicious food.
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3
November 16, 2023
A great place even in Minsk you can not find such Asian cuisine
The restaurant has some advantages
The kitchen with its portions and tastes
Staff with responsiveness
Everything is on top
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1