This is the most disgusting airline. Never buy tickets from them, it's better to overpay!!!! I thought I'd save money, but I overpaid 4,000. For a one-digit error in the date of birth. I've already made mistakes 2 times and no airline has ever charged money for it, they fixed it in a second and that's it. And here they demanded 4,000 rubles for one digit. The worst airline.

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susanna767676

Level 4 Local Expert

To say horror, to say nothing!!! Today I was shocked by the way passengers are treated at the check-in desk in Yerevan and by the fact that I just sat at the airport for more than 2 hours because of incorrect information!!! It was very uncivilized and one might say rude, a young employee replied to me that I asked him to come over and arrange additional baggage!!!! It was like I was standing at the door of his house and begging to enter. At my request, he replied that, like, wait, you don't see me talking, even though he was just talking to such a de employee!!! Just RUDE, TERRIBLE!!! There are no limits to arrogance!!!

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Gor Edigaryan

Level 5 Local Expert

it was a complete nightmare, I asked the flight attendants to help with the seat because our seats are occupied, roughly speaking they said go fuck yourself, they didn't want to transfer us to our seats, saying we have no right to transfer. If you don't have the right to transfer, then help me sit down in my seats! inadequate, I will never fly with this airline again.

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Ural Airlines

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8 reviews