The staff are helpful, lovely girls, they helped us pay, and they gave us everything we asked for. The hotel itself leaves much to be desired, the handle in the toilet fell off, they were afraid to go to the shower. Everything needs to be repaired.... The location is good, there are beautiful parks nearby.

See original · Русский

Сергей

Level 7 Local Expert

Not a bad hotel, to pass the time between flights. The sights are within walking distance.There is a bus or taxi to the airport. A ground-based metro station is being built nearby.

See original · Русский

Владислав Баранник

Level 11 Local Expert

We arrived in Astana for Zemfira's concert and stayed at the mini-hotel "Urban". In general, it is a good place to stay overnight, but there are the following nuances that the hotel administration should take into account: 1. Basic services, I had to apply for necessary services like clean dishes, boiling water, a new towel and other things. The shampoo and shower gel were also very liquid, as if they had been diluted with water. At least there is no electric kettle in the rooms. 2. Pricing policy. On the phone, they give one information on prices and number of rooms, but in fact it is completely different. 3. They constantly ask you to leave the keys when you leave the room, while the administration is not responsible for the loss of things. I had to explain that we would return to the room, because at least our things were there.

See original · Русский

Urban

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

20 reviews