The level of service and professionalism of the staff is at the highest level! This level of service was pleasantly surprised and delighted, throughout the entire period of your stay there you are constantly accompanied by specialists, escorted from office to office, interested in how you feel, help with absolutely any issue, you constantly feel the care and support from all staff and this, with a huge number of patients! Special thanks to Elena Vasilyevna Toropilova, who performed the operation itself. A professional of the highest level, attentive, friendly, positive, responsible, tells what happens during the operation, which is very important because it is a very exciting process. I have never regretted that I did laser vision correction in this center, exceeded all my expectations, it's great that there is a center of such a high level, similar level of service, quality and professionalism in other medical centers in Minsk, unfortunately, I have not met anymore.
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Анна Абрамчик
Level 5 Local Expert
September 9
I liked absolutely everything! Attitude to the patient: polite staff, very sensitive, always asked how I was feeling. It's nice.
The diagnostic doctor M.P. Syamichev conducted a very detailed consultation, I have not yet met this. I was very satisfied, all my questions were closed at once.
The atmosphere is very cozy.
Thanks!
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Татьяна Щеглова
Level 7 Local Expert
August 10
Excellent clinic, super examination! Thoroughly examined, competently advised on further actions. Everything is clean and beautiful.Now, I know what's going on with my eyesight and which glasses to order!
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Юлия К.
Level 3 Local Expert
April 30
The impressions are not pleasant. To know what kind of service to get, you need to be savvy in all the nuances of this clinic. Ie, I had a question with my eyesight, I applied, offered anything, made a diagnosis and then it turned out that the prescription for glasses was not included there because they did (and this is 2-3 hours of time and money spent) It is not possible to pick up glasses. And then it turned out that the selection of glasses is generally a separate story for new separate money and time. In short, no one is trying to figure out what exactly the person who applied needs. They just offer a standard tariff, and then they send it around the circle. As a result, when I came to find out how to get a solution to my questions, the head asked me for distance or for proximity, having a conclusion. In general, specialists should have found out for me…
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Виталий Андрикович
Level 3 Local Expert
July 16
Performed vision correction. The staff is very friendly. They create the maximum atmosphere of tranquility for patients. If they are from other cities, then they offer to undergo a control examination on the day of the operation, which is a big plus in my opinion. Also, all postoperative measures are voiced several times, they do not rush the client anywhere, they answer all questions about the examination. They give out memos and postoperative drops (they are not expensive, but a nice little thing). It would be possible to apply a tear substitute immediately).
I'm happy with everything. The view is great now.
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Марина
Level 9 Local Expert
August 27
Super center! For each client, the staff accompanying him separately, a calm, balancing atmosphere, will confidently and calmly answer all your questions, suggest suitable options.
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truefaizilla
Level 9 Local Expert
August 21
At 8.10 am I went to the clinic for an examination and diagnosis, at 10 o'clock I came out looking with my own eyes.I am pleasantly amazed, the clinic is on the level,pleasant and professional staff, lots of equipment,clean, fast and convenient.I spent a couple of minutes under the laser, no negative memories remained, Thanks for the new vision.
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Наталья
Level 6 Local Expert
September 6
Thanks to Voka clinic in Minsk for high-quality work, attentive service at all levels, individual approach. We met here. respect for everyone, especially the elderly, help, kindness and responsiveness.
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Настя
Level 3 Local Expert
March 11
Only positive emotions remained . I did laser vision correction on 03/9/2024, all in one day (consultation + surgery)
If you are looking for professionals and a decent level of service, you are here!
As it was written below, at each stage you are accompanied by a clinic employee .Everything is clear and to the point .There is a recreation room - where there is coffee /tea / water.
I would like to express my deep gratitude to the doctor Kukina Svetlana Vyacheslavovna and Toropilova Elena Vasilyevna (for their professionalism , attentiveness and goodwill )
I want to go to such doctors only for a good reason! Thanks again🌸
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Natalli L.
Level 6 Local Expert
June 5
Professional specialists.Polite medical staff. High-quality equipment. My mother and I were undergoing treatment. We are very pleased with the result. Everything is explained in an accessible and understandable way about the operation itself and its consequences.
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Аркадий Серафинко
Level 8 Local Expert
June 9
The character is responsive and pleasant, the attitude towards customers is just super. The treatment is correct and verified. The doctors are all on the level. Yes, it's not cheap, but sorry, the equipment is also not cheap. Despite the fact that there is more of it than even in the 10th and 3rd hospitals in Minsk.. Everything is fine.
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леонюк юлия
Level 6 Local Expert
April 28
I decided for a long time to correct my vision, and was immediately booked for examination and surgery. The examination is at the highest level, but it turned out that they do not recommend surgery to me, because my minus (I do not see it very clearly) is not quite critical, and after 40 years, people face the problem on the contrary (they do not read well up close).I was upset at first, but after talking to the doctor, I realized that it would be better this way. Thank you for a thorough examination, a human explanation, and not a desire to rip off the money.
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Наталья Козырева
Level 11 Local Expert
July 12
Excellent eye clinic!!!
Laser correction was very successful for a loved one. The attitude of the staff is decent. The building is cramped, there are a lot of patients.
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Koly Kevlich
Level 5 Local Expert
April 17
I do not know, I have not defined my opinion, everything is known in comparison))
The quality of service, wherever it is paid, is now normal. I have not been to other medical institutions of this type yet, but I will, then I will give a more detailed comment. Of the minuses, which is probably not a minus, as described above due to lack of experience for comparison, it seems to be both paid and by appointment, but you still have to wait.
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Misha Krot
Level 16 Local Expert
September 9
Great! Qualified staff, courteous, the whole examination was quick. I would like parking for customers or at least for boarding/disembarking taxi passengers.
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Павел
Level 7 Local Expert
November 8, 2023
Very professional and as pleasant as possible, the service is at the highest level. An amazing atmosphere of calm and confidence. I did vision correction in the center - everything went quickly and perfectly. After 1.5 years, there is no drop in vision. I will be happy to return for diagnostics
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Татьяна Ш.
Level 4 Local Expert
August 17, 2023
Большое спасибо всем сотрудникам клиники -- как приятным и вежливым девочкам в регистратуре, так и высококвалифицированным медсестрам и врачам. Отдельная огромная благодарность врачу Витт Виктории Антоновне за ее профессионализм и чуткое отношение! В целом отношение к клиентам в VOKA - на самом высоком уровне. Особенно это ощутимо после наших переполненных поликлиник и больниц. Время ожидания сложилось лишь из времени, необходимого для расширения зрачка. Больше никаких простоев не было. Клиника оснащена современным оборудованием для проведения необходимой диагностики зрения. Чистота - да, конечно! На входе клиентам предлагаются бесплатные бахилы. Советую VOKA всем "очкарикам"!
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Ungift K
Level 5 Local Expert
March 15
I did laser vision correction in January of this year, I really liked that it is possible to diagnose eyes and lzk in one day, which is very convenient for those who live in another city, as well as a doctor's examination on the same day three hours after the correction itself, so as not to go the next day. If necessary, a seven-day disability certificate is issued. Polite reception staff, attentive and professional doctors. The cost of services is such as they are announced during recording, there are no "additional" payments as in other medical centers.
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Мира Волкова
Level 3 Local Expert
June 2
On April 22, Elena Nikolaevna Ushumanskaya underwent laser coegulation of both eyes. Thank you very much for your sensitive and respectful approach (it got bad a couple of times, everything was quickly settled) . I will do laser correction only for you, thanks to all the staff, you are the best
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Анна Мишанова
Level 6 Local Expert
June 23
Disgusting. Instead of the promised 1.5 hours, I sat for 3. It was I who sat in line directly to the doctor so that I could ask the questions I was interested in and get a conclusion. The reason for the delay was that a girl with exactly the same name and patronymic as mine was called to the doctor's office. When it was this girl's turn, it turned out that a mistake had occurred. And this was 20 minutes later , as she had already entered the office . As a result, all her numerous diagnoses and data were recorded in my personal card, and then they were simply deleted. The consultation itself was quick, but even there the emphasis was on the advantages of laser correction (I did not go to the clinic for this reason, which was repeatedly told to the doctor) . I understand that the cost of this service cannot be compared with the cost of laser correction, but it is not free. After all this, I just wanted to hear an apology, but alas and ah.
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Даша Коновалова
Level 8 Local Expert
September 12, 2023
Огромная благодарность профессионализму врачей, высокому качеству сервиса и внимательности к каждому пациенту. Очень вежливые и приятные администраторы на ресепшене, проходит диагностика и операция быстро под чутким наблюдением врачей, с собой выдают нужные капли для послеоперационной реабилитации,что очень удобно и после операции о покупке беспокоиться не нужно. Проводится осмотр на следующий день, при необходимости выдаётся больничный листок. Очень довольна выбором этой клиники.
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Надежда Драгалова
Level 3 Local Expert
April 25
I removed the cataract from Dr. Zhukov. I was given American lenses, I suffered normally and recovered quite quickly. The atmosphere in the clinic is pleasant, I liked everything. Good luck to everyone
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Ульяна Воропаева
Level 4 Local Expert
July 13
Everything went perfectly for me. All this is thanks to all the doctors of the clinic. Special thanks to the doctor (Elena Vasilyevna Toropilova), before the examination I wanted to get to this doctor, and when I found out that this doctor would perform the operation on me, I was very glad.I wasn't worried and everything went well. I advise everyone, you will not regret it.
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Юлия
Level 3 Local Expert
September 6
For the first time in this clinic for a consultation. I am very grateful to the administrators, Anna Olegovna, a vision check specialist and Maxim Pavlovich, a doctor. Very considerate, attentive attitude to patients. High professionalism and ethics are visible. I will definitely recommend this center.
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Алиса Павлова
Level 2 Local Expert
March 4
In my opinion, the clinic is wonderful, I am satisfied with the treatment and service. I had cataract surgery at the Voka center in Minsk and was very pleased. The cataract surgery was performed using American lenses, everything went well, many thanks to the ophthalmologist surgeon Lihorad Elena Gennadievna. There are no hidden payments in the clinic, in this sense everything is transparent, and promotions for pensioners were also pleased.
I would also like to express my deep gratitude to the staff for their sensitive and attentive attitude.
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josser136
Level 7 Local Expert
May 31
Overall, it's not bad.
But it is quite crowded, several people have their eyesight checked at once in one office at the same time, it is not comfortable.
I can't understand where such estimates come from, to be honest.
The doctors themselves are on 5 points.
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Alena S.
Level 7 Local Expert
August 10
I got to the doctor Guseeva Yu. A. The worst doctor I have ever seen. The diagnostic procedure was performed extremely carelessly. The doctor knows nothing about politeness and tact. There is nothing to consult about. The results of the examinations are not explained properly, just as it was not explained why laser coagulation should be done (in conclusion, it is written about the need to perform it), but in fact the doctor said not to do it. The establishment itself is also questionable. The level of the state polyclinic, only here you pay money for it.
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Марина Стаселович
Level 4 Local Expert
August 19, 2023
Делала коррекцию зрения. По цене отлично, не навязывают услуги подороже. Врачи внимательные, вежливые и сопереживательные. Все очень продумано в центре: от зоны ожидания, процесса прохождения операции и до после операционного периода.
Операция прошла вообще безболезненно и после операции никакого дискомфорта.
Теперь буду следить за зрением только в этом центре.
Привела сестру сюда для проведения другой операции.
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Екатерина Бухарова
Level 11 Local Expert
June 17
A great center! Everything is clear, fast, and professional. Comprehensive examination, recommendations. If possible, we will contact you again!
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Юлия Матушко
Level 9 Local Expert
April 28
I liked everything: from the building and its surroundings to the work of specialists and the quality of treatment.
Before the operation itself, there was an alarming condition - the doctor considered it and joked to defuse the situation - it worked.
The quality of vision is excellent now. I hope it stays that way.
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Саша Сороко
Level 7 Local Expert
May 6
We had a vision examination 2 years after correction in another clinic, the staff is polite, the center is clean. They were admitted exactly according to the recorded time, the doctor and the nurse left a good impression. There is a place where you can park your car while visiting the medical center.
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саша сидорова
Level 3 Local Expert
March 30
Good afternoon.
I signed up for an examination and immediately for correction a week ago, for today. Today I came, paid, underwent an examination and only learned from the doctor that the correction cannot be done for another six months after breastfeeding. It's a pity for the time spent today, but you can't compensate for it anymore.
I just want to express my wishes so that the administrator warns about this on the phone when recording, so that other women do not waste their time either.
“thanks.
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Сергей Красножон
Level 3 Local Expert
May 25
I booked a consultation plus surgery one day in advance. Arrived at 11, left at 14:30, quickly and professionally helped. I did 3D Custom Green, the vision was 0.15 in both eyes, I write the next day after the operation, 1 in both eyes.
Thank you so much.
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Елена Синькевич
Level 10 Local Expert
August 8
We used the services of this clinic twice. I did a correction for myself two years ago. In the process, we lost several pages from the survey, then confused me with a girl, we have similar surnames. As a result, I spent the whole day there from 9 a.m. to almost 7 p.m. I waited almost 3 hours for the operation itself because of their confusion.
The operation itself was quick and painless) The result is that I see everything and enjoy life))
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Денис
Level 10 Local Expert
June 25
The clinic was very pleased with the quick and high-quality return of vision to the father
Provided that one eye has not seen for a long time, even a person from one and a half meters away, against the background of a wall
And literally tomorrow after the operation, I was already reading the ticket freely with this eye, for the next appointment 🌟👍
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Елена А
Level 6 Local Expert
September 5
Autorefkeratometer (a device with an airplane or balloon): there were a lot of debris particles on the lens. I informed the doctor about this, and heard the answer "The technicians checked everything in the morning." Okay, and what I'm telling you about the problem now, you don't need to react to it in any way, you can just ignore it and check the customers' eyesight with a clogged lens all day? This is the first time I've seen this, I've checked my eyesight on such a device 50 times.
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Ирина Будько
Level 2 Local Expert
February 9
I want to express my deep gratitude to the doctor of the VOCA center, Anatoly Igorevich Maysak, who performed surgery on me to correct strabismus, the case was difficult and for many years doctors at other clinics assured me that it could not be fixed, the operation would not help, as it turned out, if the doctor was from God, then one operation was enough for him to fix all the problems. Thank you for your professionalism, Anatoly Igorevich, and your golden hands. If someone is interested in this problem, then this is the best specialist in correcting strabismus, that's how he was advised to me and I saw for myself. I wish you success in your work and all the best. And of course, the service at the clinic is at a very high level, the staff is responsive, thank you very much)))
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Галина Козачук
Level 5 Local Expert
January 21
Excellent ophthalmology clinic! Patient-oriented staff, the latest medical equipment,functional rooms, routing and examination of patients, the use of new high-tech and advanced technologies are organized at a decent level.
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Николай Попиков
Level 20 Local Expert
May 20
Thank you very much to the doctors for helping my loved one. The 3 GB did not help. Everything is clear and to the point here. Quickly and efficiently.
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Polina
Level 12 Local Expert
September 19
I was doing vision correction. I was very pleased. Excellent specialists, thank them more for their reverent attitude. The only sick leave is given only for 7 days (After going to work for one day, I had to take a second sick leave at my place of residence
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Slaventiy P.
Level 6 Local Expert
July 22, 2023
Отличный подход у врачей и администраторов. Всё стерильно, красиво, удобно, быстро и безопасно. Сделал лазерную коррекцию по методу 3D custom green. Операция прошла быстро и безболезненно, единственное что неприятно, так это векорасширитель, а всё остальное не очень страшно) Удачи всем, кто решился на коррекцию!!
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Елена Мозоль
Level 2 Local Expert
January 10
I would like to express my deep gratitude to the Voka Medical Center, and in particular to Pavel Vasilyevich Belyakovsky, a doctor, and Alexander Sergeevich Stanilevich anastasiologist.
These are professionals in their field, whom I have never regretted trusting. High-quality preparation for the operation, explained in detail all the stages of the procedure, thereby minimizing fear and excitement. The operation was quick, without complications, and there was constant support from the medical staff. Special thanks to the administration of the medical center for a competent approach to all organizational issues. No hidden fees, flexible loyalty system. Prosperity to this center and its employees.
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Анна Муравейко
Level 7 Local Expert
January 10
I was here on December 30 for the initial diagnosis of vision. Everything is just fine! The staff is very polite, accurate, they inform you about everything they are going to do, answer ALL questions, ask you to ask them as much as possible so that the client does not have any doubts. I did the diagnosis in order to find out if I can do laser vision correction, the answer after the diagnosis is yes! I am very happy and have already been scheduled for surgery at the end of January. I trust the clinic after the first visit, I have VERY good impressions of it.))
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Nazgul
Level 9 Local Expert
April 5
Honestly, I expected more. Everything is kind of sad. This corridor, you sit after instilling drops, you wait, people walk. You're afraid that your feet will get caught. It's kind of cramped. I've been to another eye center, I won't name it. It was modern, the service and equipment were better.
The doctors are good, competent! The professor smiled, a deaf grandfather. But well done, it works! Helps people
It was not clear why so many girls were sitting at the reception, it was very surprising
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Елена Тарасова
Level 9 Local Expert
July 19
A place where people are helped to regain their eyesight. Everything is cultural, they call - by name and patronymic to the doctor. Clear. On the ground floor you can drink water or make tea.
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Николай К.
Level 3 Local Expert
September 1
I want to express my great gratitude to the doctor who gave me Lihorad lenses to Elena Genadyevna. This can be said to be a doctor from God. Elena Genadyevna, I wish you Happiness! Health! Well-being! Failures in your life!!!
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Lidia R.
Level 3 Local Expert
August 15
I want to express my gratitude to honey .to the registrar Karina Kochno (I didn't remember the exact last name), who helped me figure out an unforeseen situation that arose for me.
Thank you very much for her attention and kindness
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Oliya
Level 13 Local Expert
December 17, 2023
The service is at the highest level. Very pleasant, attentive staff. I also liked the fact that everything is clearly on time. Thanks a lot to the clinic, but now I don't need to wear glasses.
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Krusena Krusena
Level 6 Local Expert
February 28
I was doing a laser correction here. And so long as you are a potential client of this clinic, you are treated normally, and they will write you down where it is convenient for you, and they will find a window. As soon as there is nothing more to take from you, you will be told that the nearest window for examination is in a month or two months or six months. And it's better never. I understand that this is how administrators behave, but perhaps this is the clinic's policy. The doctors and nurses are very very good, qualified, thank you so much!
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Анна Г.
Level 4 Local Expert
October 20, 2023
We thank the very attentive and friendly Yulia Mikhailovna Angelskaya for the reception. A doctor from God!
In fact, her sensitivity and responsiveness smoothed out the impression of visiting the clinic: a crammed cubicle:(
Insanely slippery floor, and you're wearing shoe covers:((
There is nowhere to sit- the sofas are designed for two, but in fact I had to squeeze in three.
One sofa stands at arm's length from the staff toilet.
It seems to me that this is extremely disrespectful to visitors. One of the photos is about this humiliating moment.
The corridor is so narrow that you can't sit leg by leg: people passing by can get caught.
In the diagnostic room, several nurses are buzzing like a beehive, leading a simultaneous appointment and it's terrible: you're already worried, trying to catch every word of the health worker, and here, as on a market day, they say everything at once.
The lighting in the corridors is like in an operating room: the light is too bright. I wished I had brought sunglasses with me.
At the reception, we came across an unfriendly receptionist who rattled off a phrase about passing and something else there.
They asked me to repeat it more clearly and slowly. After all, not all people hear well, she repeated with such displeasure that she wanted to turn around and leave.
Well, the micro-storage device for paying for services, where everyone was sitting practically in an embrace, made an indelible impression: a lattice, like in prison:((
In general, heaven and earth compared to the New Vision. Alas:(