The worst business service: a month of ignoring VTB and a disrupted acquisition launch I opened settlement accounts (including ruble accounts) with VTB solely on the promise of employees to quickly connect Internet acquiring to accept Mir cards on the site. This was a key condition for cooperation. The result: the application was submitted on April 21. Today is May 28th — more than a month has passed. The output is absolute zero: no configured payment acceptance, not a single call or official response from managers. I've already emailed you, to no avail. I am waiting for a motivated response and the final terms of activation. If the silence continues, I will close the accounts. Business with VTB is not on the way. IP Chobanyan A.

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Larisa Petrosyan

Level 6 Local Expert

One of the oldest banks in Yerevan, dating back to the days of developed socialism, which later became VTB. ATMs are available. The staff is polite and friendly, commendable. I would especially like to note the professionalism and consideration of Solakhyan Anahit, who works under the symbolic Number One and enjoys the well-deserved respect of the bank's customers.

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Ulov

Level 4 Local Expert

Terrible service. The queue is about an hour long. The ATMs weren't working, and the employees don't know anything.

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23 reviews