Thanks to the staff for their willingness to help. I ran into a problem that is very common now for Russian tourists, and the head of the department personally volunteered to help in a human way, which is very valuable. The service is fast and high-quality

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Igor Komarov

Level 19 Local Expert

I stopped by to make a MIR card for payment in Russia, I was a little surprised. This is not the Caspian Sea, the card will be issued only the next day after lunch. For online card transactions, you still need a paper application. In general, the bank is slightly behind the development of Kazakhstani banks. But all 5 stars are beaten off by the bank's managers, everything was explained and told in an accessible way, in general, positive emotions remained. Special thanks to Manager Dmitry.

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Aliya B.

Level 6 Local Expert

The worst bank in general. I arrived at 14:07, received a ticket with the number 545, a person with the number 536 was immediately called to window 5. The other windows did not seem to work, no one else was called. The time is 14:35, so far no one has been accepted, that is, one person who needs to open a card is served for almost 30 minutes. This is no good. Now I have to sit here for 3 hours to open a card or something?? Employees are barely alive, walking back and forth aimlessly. As if they have no desire to help as many customers as possible. It is not clear on what principle the windows are accepted, there was a queue from 539, suddenly the number 311 was called in the same window.

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98 reviews