The worst bank branch I've ever been to.
I came there because I had to open a card for purchases in Russia.
I've been to the department twice, but during this time you start to feel all the hatred for you from every manager, security guard, employee. They talk to you like you're shit, they're rude, they're rude, they just hate you. At some point you start to think that this is because you are not Kazakh, but there is no desire to explain that you were born in Almaty.
They hate everyone because they have to work for you, and it's all slow.
At lunch, the department is empty, there is simply not a single manager because lunch, everyone gets up and leaves, and you took time off from work to get a card in time for lunch and sit, wait an hour until the managers deign to have lunch.
The most lame branch of the bank, although it seems to be the head office.
There is no desire to return there, only if it is very necessary.
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2
Igor Komarov
Level 19 Local Expert
July 21
I stopped by to make a MIR card for payment in Russia, I was a little surprised. This is not the Caspian Sea, the card will be issued only the next day after lunch. For online card transactions, you still need a paper application. In general, the bank is slightly behind the development of Kazakhstani banks. But all 5 stars are beaten off by the bank's managers, everything was explained and told in an accessible way, in general, positive emotions remained. Special thanks to Manager Dmitry.
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1
Виталий К.
Level 5 Local Expert
August 21
Where does such a high rating come from) in 2gis, you can see the real untwisted one) if you have a couple of years left to wait in line, then this is your choice, the lag from the banking service market is only 10 years. Repeated arrival for the card, hanging bases, ATMs, eating cards and other slow entertainment are only here.