I would like to express my gratitude to the staff who worked on 10/19/2025 at 17:00 for being able to find the lost goods, and most importantly, they did not refuse to search!

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Иван Ковалёв

Level 4 Local Expert

Conveniently not far from home ordered:I checked, tried it on, whether it was clothes or a smartphone case, I took it away, I didn't like it, I gave it away, plus there is time for a refund if something went wrong, a hidden defect, a defect or something else, which is 14 days.

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Артур Беларус

Level 14 Local Expert

Employees do not know what a prepaid product is and how to work with it. Even before giving the product for verification, it already sets the status handed over (the recipient has taken it), after that the product cannot be returned, even if it is there.. Teach your employees how to work properly. Here's an extract of how it should be. -If the product has the "Prepayment only" status, it means that you must pay for it in advance and the entire amount. Only after that the order will be sent to the buyer, i.e. it will not be possible to pay at the pick-up point. If the product is rejected, the money will be returned to the buyer. This is done in order for the marketplace's customers to be more attentive and responsible about their purchases.

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