A very unpleasant experience at this pick-up point. The employee behaved rudely and incorrectly. She called an ordinary box in cellophane "factory packaging" and stated that after opening, the goods could not be discarded. At the same time, there were glass salad bowls inside, which it was logical to check for integrity before receiving. Plus, the woman found fault with every point on the clothes and refused to reject jeans, saying that the small dot at the bottom was a marriage. As a result, the goods had to be picked up and returned through the personal account. All communication with this woman was rude and unpleasant. I recommend that at this point in the issue, for each product, ask the employee if it can be opened, and for each point if it is not defective. If you don't want to waste a lot of nerves and time on returning the goods, then order from another PVZ. Personally, I will no longer choose this pick-up point and I do not advise others.

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Anna Sklyarenko

Level 7 Local Expert

A good pick-up point is clean everywhere, the staff is friendly and friendly, they do their job efficiently and quickly. A good pick-up point is fine for me

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Анастасия С.

Level 5 Local Expert

On 11/26/2024, in the evening, I brought a leather bag for return. The employee of the point behaved extremely incorrectly and disrespectfully! In the presence of a queue of people! Without checking the articles and other data, taking into account only the first photo of the bag on the Internet!!!, she said in raised tones that I had replaced the bag, brought another one, that she would not take responsibility for the return! What kind of behavior was that?? Rudeness, shouting at the buyer. Fortunately, another employee of the point, a man, came out, checked everything, made sure himself that the bag was exactly the one that was purchased and told her to make a refund. To which she said something disrespectful again! I made a refund in the end, thanks to the second employee, but I thoroughly ruffled my nerves! No apologies, nothing came from her! Please understand! P.S. I came to the conclusion that it is better to try on things on the spot at the pick-up point and, if they do not fit, it is better to return them immediately!! The point itself is excellent and conveniently located. Special thanks to the male employee, who is always correct

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