The service is excellent , the queue resolves at the moment, the location is convenient to the house , it is always clean both in the main reception and in the fitting room

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Татьяна

Level 7 Local Expert

An ugly attitude! It started with the fact that the fins and mask were in the opened packaging, the young man found cellophane in another corner from the product itself. The sandals were packed. We opened them and went to measure them. The size turned out to be large, the second one was not even taken out, everything was folded and returned. The young man took the fins, but refused to take the sandals.:He said that her husband had worn them, stained them, filled them with glue, and such goods are non-refundable. We were told that if we moved from under the camera to the fitting room, we were required to pick up the goods. Although I repeat, the fitting took place on a stool UNDER the CAMERA, not in the fitting room. Why should I, as a customer, waste time on some applications and refunds for a marriage if the product was in my hands for 3 minutes and was measured under the camera? I'm attaching something that caused them to refuse to pick up the goods, forced them to buy them back, raised their nerves, and so on. How do I raise the cameras??

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Ирина

Level 3 Local Expert

I came to pick up my jeans , etc .Rokossovsky 49. I didn't notice the marriage and went into the fitting room. The marriage consisted of a poorly attached rivet on the pocket of jeans . When this jeans model was rejected, the manager Anastasia, with her nails, brought the matter to an end, the rivet fell out (see camera). I had to buy back my jeans. The service of this man is terrible , the tone is elevated. This is the first time I have encountered such an attitude at this point.

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112 reviews