They've gone terribly bad. First of all, there are only 2 fitting rooms and you stand in line for hours and wait until they are free. Secondly, the staff at the pick-up point used to be better. Sometimes even the goods are not all there. And not only at my place, but the girls were standing in front of me, they didn't find the product, and the answer was to re-order. I plan to change the pick-up point

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Илона Позднякова

Level 3 Local Expert

Bring back the former employees of this PVZ. The new ones are terribly rude, ill-mannered and aggressive. A healthy guy reacts inadequately to a remark: he is rude and deliberately slow to issue orders, distracted by an allegedly important matter under the table, rearranging the trash can from corner to corner. Efficiency and multitasking are probably not his strong suit. As soon as you don't come, he's always in earpiece with someone in touch, probably receiving instructions.… Please return your former employees. The young guy and the girl were very pleasant and friendly. We decided to change the whole family for now because of this pvz. With this attitude, this point will soon become unclaimed.

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наталия м.

Level 3 Local Expert

The staff has become disgusting, they are rude, they come up with rules on the go, any claims about the quality of goods are perceived as a personal insult. If you do not notice a defect in things before fitting, which is sometimes impossible, then they refer to the fact that they ruined the goods during the fitting process, although in fact it is immediately clear that the factory defect. There are very few conditions for checking the product, and they want to debit the money and immediately send it for a refund through their personal account.

See original · Русский

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54 reviews