I leave my feedback as a regular customer. There have been regular problems with shipping orders lately. For example, on 02/11/2026, the courier delivered the order and called when he was already there. In the note, I wrote a request to contact about 15 minutes in advance. No one lives in the house and you need to come up for food. And it's not humane to wait 3 hours for delivery on the street. You must admit that this is not a very difficult task. After 5 minutes, the driver called back and said he was leaving. No, he didn't say it, but he shouted rudely. The teenager caught up with his car almost in the dark, got scared and upset. And yesterday, the payment failed when ordering, but the order status was displayed as accepted! I wanted to make sure that the food would be delivered anyway. Since I am currently in another country, there is no way to call a short number. I left a request for a callback, but the girl from the so-called support service never contacted me. Towards evening, I began to worry and found a contact on Instagram on your official page. Unfortunately, no one answered this number. Then I asked you to call a short number from Belarus and convey my request to contact me. Can you imagine how much I needed this food?) They called me back, but they couldn't help me. ..It was 17:30 on the clock, but by 22 o'clock the possibility of delivery no longer existed. Today, the same girl refused to go to a meeting due to the current situation and deliver the goods exactly at 22 o'clock. Conclusion. I recommend an AI assistant, you don't need this natural intelligence, it just forced me to write this review and think about changing the supplier. Handling objections-0 Customer orientation-0 The support rating of the support service is 0 Assortment-5 Employees of offline stores-5 There is no need for feedback. Don't forget that management is responsible for its employees. It's your reputation. Draw conclusions. Thank you. Well good luck

See original · Русский

Эди Спагетти

Level 8 Local Expert

Lovely girls who will help with work-related issues

See original · Русский