Zoohelp

4.9

447 ratings

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Анна Побудей

Level 6 Local Expert

I want to express my gratitude to every specialist! Only here they agreed to accept my cat without an appointment as an emergency patient, and thanks to this, he no longer hides, calmly goes to the toilet, is naughty again, scratches, yells at the ceiling, begs for food, throws filler everywhere and makes fun, plays and lies on bags and, in principle, behaves like a happy healthy cat! Thank you very much! Evie sends her regards and apologies for urinating on your chair.

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НАТАЛИЯ ДУБОВЕЦ

Level 3 Local Expert

The appointment was for 2 p.m., they called and told me not to be late. We arrived by taxi with a pet and were told to wait 40 minutes, because the doctor is in surgery. According to the results, they prescribed a bunch of expensive medicines, and a blood test that costs 120p was consulted in another vet.take a look and it turned out that half of them were prescribed unnecessary medications and a blood test was not needed at all. Probably vet. The clinic earns Terrible treatment for animal health. I don't recommend it...

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марина т.

Level 2 Local Expert

Olga Tadeushevna hosted our Mia today.Thank you so much for her hard work, patience, and kind attitude towards the pet.We will come to you for preventive appointments.The administrator is really the face of the clinic, a polite, pleasant girl and Olga Tadeushevna's assistant, well done.Thank you very much, the clinic and the staff are Great!!!Mia was also given a huge sausage.

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Татьяна Шиманчик

Level 3 Local Expert

We had 2 appointments at the clinic on Rosa Luxemburg 97 with the doctor Granik Maria Sergeevna. After the recommendations and prescribed treatment, my pomeranian recovered (there was inflammation of the paranasal glands). The doctor gave further recommendations. In my opinion, he is an excellent specialist, an attentive and friendly doctor. Thanks! And also a very nice receptionist.

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Алина Мартынова

Level 5 Local Expert

We go to this clinic, we like everything, they treat animals very carefully, we trust the doctors of this clinic, special thanks for the procedures performed to paramedic Alexandra and doctor Evseenkova Natalia for timely help to my dog.

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Ольга Бахар

Level 3 Local Expert

An excellent veterinary clinic, our ponytails were vaccinated, the receptionist is a very nice girl, she chewed everything on the phone, it's a rarity, the doctor is also decent, and he vaccinated and gave advice, for adequate money.

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Xena

Level 5 Local Expert

As always, Olga Tadeushevna's reception is professional. They helped with the cat, did all the manipulations. Due to the fact that the cat was old and behaved aggressively, everything was at the highest level. Thank you.

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Tatiana Zlobich

Level 6 Local Expert

I want to say a huge thank you to Olga Tadeushevna! She took us on for surgery when all the clinics refused to accept us. She is a master of her profession. I did everything perfectly. The main thing is that they will not give up your pet until he comes out of anesthesia. Of course, we were very worried, but when we saw our girl, we were very happy. Nikushka is feeling great right now. Dear doctors, thank you for your hard work and your hands.

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наталья т.

Level 6 Local Expert

The clinic left an extremely negative impression! I came to put ivs for the pets. The service was provided in a common corridor, the sanitary condition of which leaves much to be desired. The duration of the IV was extended by 2.5 hours instead of 1 hour. The administrator, in my opinion, is out of place. The price is too high for a clinic that doesn't even have enough money to purchase hand sanitizer for visitors..

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Анна В

Level 2 Local Expert

From the bottom of my heart, I would like to thank Olga Tadeushna, Chief veterinarian of Buchukuri, for the operation performed on Timosha the cat. We were very worried, but thanks to your qualifications and care, everything went well. We are very grateful for your professionalism, attentive attitude and patience. You have given us hope for our pet's recovery. Thank you for what you do for the animals and their owners! We are very glad that we have contacted you. We love and appreciate your clinic!!!! ♥️♥️♥️

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Михаил Перепелкин

Level 8 Local Expert

The doctors are relatively good. As for the support staff, the clinic should get rid of some of the staff. They left the cat in a day hospital after surgery, so they almost killed him with a kind of postoperative "care". They took the cat away with a doctor's prognosis that he had three days left to live. They went out on their own at home. It is not surprising that, fleeing from such specialists, a dog escaped from their clinic, which was written about online.

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Богдана Пантелеева

Level 5 Local Expert

Good clinic and staff.The sterilization was done at the Zoohelp clinic.Everything was successful, the doctors explained in detail the information about possible risks, the course of the operation, and postoperative care.There were no problems after the intervention, the kitty feels great after a week.Those who write in the reviews "ruined the animal, I do not advise you to contact, etc.", you need to understand that there are always risks of complications, no one is insured..

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Екатерина М.

Level 6 Local Expert

Prices are average or above average. The medical staff is highly qualified. But inside, everything needs to be repaired, the sofas are shabby, the walls are dirty.

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Виталий Шпет

Level 7 Local Expert

I should have X-rayed the cat with a description. They said on the phone that they had such a procedure and booked us for the evening. I reminded the radiologist two more times that we must have a description!!! It's just that in other clinics there is no X-ray at all, or the description takes place within 48 hours, and then they said everything right away!!! After the procedure, the doctor said that the description would not be available today, but would be uploaded to Viber within 24 hours!!!!! And I was planning to come to our doctor with the results on the same day!!! And one more thing… It was written in the direction to take 2 pictures, but for some reason the radiologist decided to take 3 (each for 20 rubles)!!! And she also decided to get up at the checkout and charge me (although she didn't know how much, I told her the amount)!!! The result came to Viber exactly one day later, I reminded them ... with the wrong name of the cat and my last name!!! Terrible attitude!!!

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Кейти Стеф

Level 11 Local Expert

I brought the cat to the clinic with symptoms requiring urgent consultation (refusal to eat, yellowing, weight loss). Previously, another specialist had been prescribed treatment, and an additional opinion was required. Despite the absence of other patients at the clinic and the presence of a doctor on the street, the consultation was refused due to lack of free time. In a critical situation, when every minute was precious, it was extremely insulting to be refused.

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Solomaho A.

Level 5 Local Expert

They took up the kitten, which they wanted to put down everywhere. They gave us hope without unnecessary words and fuss. Excellent staff, all necessary equipment is available. They are not afraid to operate. They consulted me, left me overnight, and called me back about my condition. Thanks to such people who really want to save animal lives!

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CULINARY FLEECER

Level 9 Local Expert

The cat's sterilization went according to plan! Everything was explained, told! They forgot to carry the litter, so they called and asked to pick it up if possible! I recommend it! The prices are reasonable!

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Людмила

Level 7 Local Expert

I went to the zoohelp vet clinic today, with a pet. The cat's condition became even worse, the temperature was 39.9. She arrived at 9:32 a.m. I noted and told her to expect. I got to the doctor at 10.32 a.m. chief veterinarian Buchukuri Olga Tadeushevna. I can't say that I'm thrilled with this clinic, starting from the administrator to the doctors. It was a complete disaster, she told me the diagnosis right away, but she didn't take any tests, and the attitude towards animals and their owners is terrible. Doctors go from office to office one by one. I went to this veterinary clinic to find out the pet's condition and received first aid. And in the end, I just got stressed and didn't get any answers to my questions. Who allowed the vet clinic to work Like a salon, yes, it will do, but not to treat animals. Prices for cloud services. It's a shame they didn't even write the name correctly. They did not provide first aid. If they immediately started injecting antibiotics and injecting the collar, then they didn't have to fight for their eyes and their lives. If your pets are more expensive to you, then do not contact this veterinary clinic.

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Игорь Володьков

Level 3 Local Expert

I do not recommend this clinic I had a cat. I took her there for sterilization They got infected with a tube during surgery As a result, the cat died 5 days later. They do not admit guilt, they say that you are to blame. I then showed the photo of the cat to other doctors, all unanimously claimed that the infection was introduced through the throat with a tube

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Елена Демишкевич

Level 13 Local Expert

Good attitude of the staff, reasonable prices. tests and examinations are prescribed after the fact, and not to make a bigger check. Minsk has the lowest price for vaccination. Thank you for your work!!

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Андрей Стрелковский

Level 17 Local Expert

It's a great clinic. They were accepted quickly . 🐈 Fell from the 4th floor. They urgently undertook the operation. Thanks

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Алёна С.

Level 4 Local Expert

The staff is very polite, there is a pet store in one building, which is very convenient. It's closer to my house than it is to get to the State Light. I highly recommend bringing your pets here for checkups!

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Катя

Level 3 Local Expert

I do not understand where this rating comes from?! We arrived with a cat (discharge from the genitourinary system began, the doctor visually examined and immediately diagnosed, without tests and ultrasound, to my question why they did not prescribe an examination, she said that everything was clear and needed to operate 100%, offered to immediately leave the cat for surgery and pay 350p. I did not leave the cat, I went to a state clinic, where we were immediately sent for an ultrasound, because it is IMPOSSIBLE to diagnose without examination, and in general, as it turned out, some diseases in the genitourinary system can be cured with antibiotics without surgery. As a result, it turned out that everything was fine with the cat's uterus, the problem was completely different, they were treated with pills without any operations. Conclusion: some basic points (ear cleaning, vaccinations, nail clipping, etc.) can probably be done in this clinic, but if something is serious, then I do not recommend contacting here, the clinic is just focused on making money, they are not interested in your animal.

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Лидия

Level 3 Local Expert

Good afternoon!I want to leave a bad review about the reception of our cat.I agree that the cat was aggressive, we needed to do an ultrasound, the doctor saw that the cat was not in contact, realized that it was necessary to tinker with him, just stood there and wanted me to calm him down, the other doctor did well, at least she tried to do something, she caught him, wrapped him in a towel,but I see the doctor's reaction, that she just stood there, saying bring it next time.I'm standing there in mild shock, to say the least.I was also asked to examine the gums at home myself and decide if they were inflamed or not.And I also listened to what a cat could supposedly be sick of.I can read this on the Internet without ultrasound and tests.The doctor's competence is zero.But what struck me most was that they took payment for the reception, as if they had done something.It was evening, everyone probably wanted to get home faster.I was extremely dissatisfied with the attitude, as I do not know how specialists, because they did not do anything!Would you like to hear a comment on which reception they took my money for?And I wouldn't have written this review if we hadn't gone to Dr. Vet, where, despite his aggressiveness, they did an ultrasound and examined his gums.And they prescribed treatment.They were polite to both the pet and me.And in general, they calmed down and said that it was normal that the cat did not like being touched or brought to an unfamiliar place.

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Оксана Кацуро

Level 10 Local Expert

Very attentive staff, received useful recommendations on the treatment of her beauty. To preserve and monitor the health of my girls, I choose this clinic.

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Света Поплавская

Level 2 Local Expert

The cat got sick for a day.It was necessary to solve the issue urgently.I called the vet.I am very grateful that we were admitted by ambulance so quickly. Very polite staff, competent doctor.We did everything quickly, helped the cat promptly, and prescribed treatment.All the test results were done on the same day and the doctor called herself and explained everything, answered all the questions in detail. Blood sampling and injections were done to the cat very carefully and carefully.The prices for the services are adequate. The cat is on the mend.Thank you very much to the Zoohelp veterinary clinic!

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Андрей К.

Level 4 Local Expert

They performed an operation to sterilize the cat, the operation went well, the cat recovered quickly. The staff is polite, everything was specifically explained about the care after the procedure. The price is more than adequate.

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Анастасия

Level 7 Local Expert

Beloved vet.The clinic has been moved from this area for a long time, but we specially bring all our patients here for vaccinations and examinations. Wonderful staff and doctors. Thank you for your work!

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Александр Молчан

Level 4 Local Expert

Of the many clinics that we have visited due to not the most favorable circumstances, this is the best! All thanks to the responsive and responsive staff, and especially our individual doctor Alina Martynova) She has become just like a native, she will always explain everything and put it on the shelves) I definitely recommend contacting here in case of anything, but of course it's best not to get sick)

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Ольга М

Level 7 Local Expert

It's a good veterinary clinic, but it wouldn't hurt to have cosmetic repairs inside and more experienced doctors on procedures, otherwise the guy from the treatment room couldn't make an IV drip, he punctured everything. It's good that the girl came to his aid.

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Ольга шахова

Level 5 Local Expert

Our favorite clinic. Every year we bring our pet here. A dog was sterilized here. The operation was performed by Buchukuri Olga Todeushevna. Everything is at the highest level. I recommend.

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Яна Филон

Level 2 Local Expert

Thanks to your excellent treatment (which, as it turned out, was not necessary) A little kitten died today, and I can't believe how irresponsible Maria Sergeevna was at work. The kitten was 3 months old, and before he had seen the world, he died. Prescribe medications that should not have been given. There are no words. This is a big disadvantage. But there are no advantages.

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Влад Синькнвич

Level 3 Local Expert

The store is a horror , or rather , the sales girl , not hello , not goodbye , is on the phone . She answers questions as if she 's doing them a favor . I went in once and realized that I wouldn't come back even though there was a store near the house

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Олег

Level 7 Local Expert

It's a normal clinic, but there are nuances. Some specialists just can't think of a better way, both professionally and emotionally. But there are also workers who perform their duties "yak mokrae garyts". So if you're lucky... find "your" specialist - and you'll be happy. Personally, I don't really like it, because the kitty had to be put down (they found liver cancer in the terminal stage). So I can't be objective. But that's the way the equipment is, and the prices are not bad, and anyway - this is the only veterinary clinic in a huge area, and it seems like it's not bad

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Basta_A

Level 5 Local Expert

It's a nice little clinic. Polite attentive person . The attitude towards our smaller brothers is 10 points! The cat was castrated in February 2024, everything is very clear, a huge plus that the baby was watched after the operation and only then was informed that everything was fine and could be taken away. Thanks for the work!

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Whysoserious00010

Level 8 Local Expert

They quickly helped us stop poisoning in the dog, recovered after prescribing treatment for 3 days, before that the dog could not even eat anything, thank you very much

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Aliona Zubar

Level 3 Local Expert

Friendly clinic staff, excellent specialists. This is not the first time we have asked for help and we will ask for more! They treat each of their patients with love and care 💕

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Елизавета П.

Level 3 Local Expert

We came for a routine vaccination, we arrived a little earlier than the scheduled time. We accepted it earlier, thanks for that. The staff is not very friendly, starting with the receptionist, ending with the two girls who carried out the vaccination. The dog was very worried, but the specialists treated it very indifferently, did not try to find contact with her. It seems to me that specialists who work in veterinary clinics should love animals and treat them with understanding. The dog was weighed, the temperature was measured, that's all. I would like a more detailed consultation. Don't you need to look at ears, eyes, etc.? The dog is fine, but I wanted to hear a specialist's advice. The vaccination was carried out quickly, thanks for that.

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Светлана Достоевсая

Level 8 Local Expert

Attentive medical staff, the attitude towards the puppy is reverent... They vaccinated him, but the dog didn't even feel it... She didn't realize she'd been pricked... I recommend... I'm not even considering another clinic.

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Юлия А.

Level 6 Local Expert

It's a wonderful clinic. We came for an operation from another city. two dogs were sterilized. Everything went great. Samantha and Scully send their regards!

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Диана

Level 4 Local Expert

We have been coming here with our pets for 3 years. Always attentive and friendly service. They will tell and explain everything in detail. The prices are reasonable.

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Alex

Level 8 Local Expert

They are very attentive, kind, and good doctors. Since I met them, I only go to them, there are three cats at home. It's convenient for me to get there, there are several parking lots nearby.

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Zlata P

Level 3 Local Expert

We often contact this vet clinic. We used the sterilization service. Olga B. professionally sterilized my dog, providing detailed instructions on how to care after the procedure. I felt that my dog was in good hands. We also used the dental cleaning service for the second dog, the procedure was successful. The procedure was performed qualitatively by the doctor Alina M., who helped to improve the oral health of the pet. The doctor explained the importance of regular brushing of teeth and gave recommendations on dental care. The overall experience of visiting the veterinary clinic was very positive. I am grateful to the doctors and staff for the care and professionalism they demonstrated during both these and other procedures.

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Татьяна *****

Level 5 Local Expert

Hello, we are being treated at this clinic, the staff is polite.only the prices are a bit biting, the blood test is almost 90 rubles, the injection should be done with the appropriate medicine 6.40

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Петя Бабик

Level 8 Local Expert

Professionals in their field are working! We helped our cat more than once, we found every little thing. The staff is very polite, everything is clean and sterile. After castration, the cat could be picked up after 1 hour.

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Карина Шумская

Level 3 Local Expert

I would not like you to get into the same situation as me and my pet. Terrible clinic. I recorded the cat for an ultrasound of the heart at 14:30, went to the office at 16:00. They didn't warn me that there was a time delay, they didn't tell me to come later. If you love your pets and don't want to waste your nerves and time, then I don't recommend this clinic.

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Alena L.

Level 6 Local Expert

On 08/01/2025, I had to go to this vet clinic, someone knocked down a cat and I rushed to the nearest one. Thanks a lot to the staff, they reacted quickly, although in my case it was no longer important.…The cat died on the way.

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Елена Левченко

Level 3 Local Expert

I would like to express my great gratitude to the staff of this clinic, at Lesya Ukrainka 22!Very friendly and attentive attitude towards both the pet and the owner)They castrated their beloved cat, the cat, being in the hands of the staff of this clinic, purred))His condition after this procedure on the same day is playful and cheerful)Thank you very much!I recommend the branch at Lesya Ukrainka 22 to everyone!

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Таццяна Федарэнка

Level 3 Local Expert

The clinic itself is good, experienced competent doctors, explain everything in an accessible way, answer all questions, the operation with anesthesia went well But the administrator is the most unpleasant girl, behaves strangely, talks very pretentiously, is rude. So is a man without a vet.education for some reason tells information that does not match as much as possible with what the doctor says. And this is the opinion of everyone who crossed paths with her from my environment. It would be great to change the administrator)

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Виктория

Level 6 Local Expert

Affordable prices, courteous staff, but don't sign up day in, day out if you need to get in with a pet urgently.

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Zoohelp

165 reviews