Zoohelp

4.9

468 ratings

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Анна Побудей

Level 6 Local Expert

I want to express my gratitude to every specialist! Only here they agreed to accept my cat without an appointment as an emergency patient, and thanks to this, he no longer hides, calmly goes to the toilet, is naughty again, scratches, yells at the ceiling, begs for food, throws filler everywhere and makes fun, plays and lies on bags and, in principle, behaves like a happy healthy cat! Thank you very much! Evie sends her regards and apologies for urinating on your chair.

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Ольга Бегун

Level 4 Local Expert

I've been taking my animals there for many years, both for prevention and with problems. Sterilization, of course, was also here! Everything is always on the level - the doctors are professionals, the girls on the record will always help and prompt. And most importantly, they love your pets as much as you do, and perhaps even more) Thank you so much! ❤

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Anastasiya Klishevich

Level 7 Local Expert

Many thanks to Ekaterina Sergeevna and all the doctors of the clinic who saved our kitty Mia! Thank you for your professionalism, attention, and great attitude! I have not seen such an attitude of doctors in polyclinics towards people, as they treat pets here! Thank you again and good luck!

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Дарья

Level 4 Local Expert

We went to the clinic on the recommendation of friends. But unfortunately we were very unhappy. The clinic is dirty, the doctor who took blood from the cat is a separate kind of bullying. Taking blood for more than 7 minutes, but it feels like 30 minutes, is it OK at all? I've been to various clinics, but after the blood was taken, I realized that the operation would be even more troublesome if there were such problems with basic things. We may have gone to the wrong doctor, or circumstances may have turned out that way. I strongly advise against visiting this clinic if you love your animals. I'll note the only plus, the receptionist was super.

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Анна В

Level 3 Local Expert

From the bottom of my heart, I would like to thank Olga Tadeushna, Chief veterinarian of Buchukuri, for the operation performed on Timosha the cat. We were very worried, but thanks to your qualifications and care, everything went well. We are very grateful for your professionalism, attentive attitude and patience. You have given us hope for our pet's recovery. Thank you for what you do for the animals and their owners! We are very glad that we have contacted you. We love and appreciate your clinic!!!! ♥️♥️♥️

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Xena

Level 5 Local Expert

As always, Olga Tadeushevna's reception is professional. They helped with the cat, did all the manipulations. Due to the fact that the cat was old and behaved aggressively, everything was at the highest level. Thank you.

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Богдана Пантелеева

Level 5 Local Expert

Good clinic and staff.The sterilization was done at the Zoohelp clinic.Everything was successful, the doctors explained in detail the information about possible risks, the course of the operation, and postoperative care.There were no problems after the intervention, the kitty feels great after a week.Those who write in the reviews "ruined the animal, I do not advise you to contact, etc.", you need to understand that there are always risks of complications, no one is insured..

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Tatiana Zlobich

Level 6 Local Expert

I want to say a huge thank you to Olga Tadeushevna! She took us on for surgery when all the clinics refused to accept us. She is a master of her profession. I did everything perfectly. The main thing is that they will not give up your pet until he comes out of anesthesia. Of course, we were very worried, but when we saw our girl, we were very happy. Nikushka is feeling great right now. Dear doctors, thank you for your hard work and your hands.

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Ольга Бахар

Level 3 Local Expert

An excellent veterinary clinic, our ponytails were vaccinated, the receptionist is a very nice girl, she chewed everything on the phone, it's a rarity, the doctor is also decent, and he vaccinated and gave advice, for adequate money.

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Татьяна Шиманчик

Level 4 Local Expert

We had 2 appointments at the clinic on Rosa Luxemburg 97 with the doctor Granik Maria Sergeevna. After the recommendations and prescribed treatment, my pomeranian recovered (there was inflammation of the paranasal glands). The doctor gave further recommendations. In my opinion, he is an excellent specialist, an attentive and friendly doctor. Thanks! And also a very nice receptionist.

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НАТАЛИЯ ДУБОВЕЦ

Level 3 Local Expert

The appointment was for 2 p.m., they called and told me not to be late. We arrived by taxi with a pet and were told to wait 40 minutes, because the doctor is in surgery. According to the results, they prescribed a bunch of expensive medicines, and a blood test that costs 120p was consulted in another vet.take a look and it turned out that half of them were prescribed unnecessary medications and a blood test was not needed at all. Probably vet. The clinic earns Terrible treatment for animal health. I don't recommend it...

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Екатерина М.

Level 7 Local Expert

Prices are average or above average. The medical staff is highly qualified. But inside, everything needs to be repaired, the sofas are shabby, the walls are dirty.

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наталья т.

Level 7 Local Expert

The clinic left an extremely negative impression! I came to put ivs for the pets. The service was provided in a common corridor, the sanitary condition of which leaves much to be desired. The duration of the IV was extended by 2.5 hours instead of 1 hour. The administrator, in my opinion, is out of place. The price is too high for a clinic that doesn't even have enough money to purchase hand sanitizer for visitors..

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марина т.

Level 2 Local Expert

Olga Tadeushevna hosted our Mia today.Thank you so much for her hard work, patience, and kind attitude towards the pet.We will come to you for preventive appointments.The administrator is really the face of the clinic, a polite, pleasant girl and Olga Tadeushevna's assistant, well done.Thank you very much, the clinic and the staff are Great!!!Mia was also given a huge sausage.

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Кейти Стеф

Level 11 Local Expert

I brought the cat to the clinic with symptoms requiring urgent consultation (refusal to eat, yellowing, weight loss). Previously, another specialist had been prescribed treatment, and an additional opinion was required. Despite the absence of other patients at the clinic and the presence of a doctor on the street, the consultation was refused due to lack of free time. In a critical situation, when every minute was precious, it was extremely insulting to be refused.

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Лидия

Level 3 Local Expert

Good afternoon!I want to leave a bad review about the reception of our cat.I agree that the cat was aggressive, we needed to do an ultrasound, the doctor saw that the cat was not in contact, realized that it was necessary to tinker with him, just stood there and wanted me to calm him down, the other doctor did well, at least she tried to do something, she caught him, wrapped him in a towel,but I see the doctor's reaction, that she just stood there, saying bring it next time.I'm standing there in mild shock, to say the least.I was also asked to examine the gums at home myself and decide if they were inflamed or not.And I also listened to what a cat could supposedly be sick of.I can read this on the Internet without ultrasound and tests.The doctor's competence is zero.But what struck me most was that they took payment for the reception, as if they had done something.It was evening, everyone probably wanted to get home faster.I was extremely dissatisfied with the attitude, as I do not know how specialists, because they did not do anything!Would you like to hear a comment on which reception they took my money for?And I wouldn't have written this review if we hadn't gone to Dr. Vet, where, despite his aggressiveness, they did an ultrasound and examined his gums.And they prescribed treatment.They were polite to both the pet and me.And in general, they calmed down and said that it was normal that the cat did not like being touched or brought to an unfamiliar place.

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Sasha Gonch

Level 2 Local Expert

I do not advise klenik, they brought the cat, prescribed injections and many other things, then they said he no longer needed them, they started making ivs, they said he was getting better, and today on the 3rd day the ivs said come take him away he got worse, drugs no longer help him, the question is why then they said that it was better and was on the mend, I do not advise they killed the cat only made it worse

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Виталий Шпет

Level 7 Local Expert

I should have X-rayed the cat with a description. They said on the phone that they had such a procedure and booked us for the evening. I reminded the radiologist two more times that we must have a description!!! It's just that in other clinics there is no X-ray at all, or the description takes place within 48 hours, and then they said everything right away!!! After the procedure, the doctor said that the description would not be available today, but would be uploaded to Viber within 24 hours!!!!! And I was planning to come to our doctor with the results on the same day!!! And one more thing… It was written in the direction to take 2 pictures, but for some reason the radiologist decided to take 3 (each for 20 rubles)!!! And she also decided to get up at the checkout and charge me (although she didn't know how much, I told her the amount)!!! The result came to Viber exactly one day later, I reminded them ... with the wrong name of the cat and my last name!!! Terrible attitude!!!

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Света Поплавская

Level 2 Local Expert

The cat got sick for a day.It was necessary to solve the issue urgently.I called the vet.I am very grateful that we were admitted by ambulance so quickly. Very polite staff, competent doctor.We did everything quickly, helped the cat promptly, and prescribed treatment.All the test results were done on the same day and the doctor called herself and explained everything, answered all the questions in detail. Blood sampling and injections were done to the cat very carefully and carefully.The prices for the services are adequate. The cat is on the mend.Thank you very much to the Zoohelp veterinary clinic!

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Оксана Савчиц

Level 5 Local Expert

I sterilized my kitten. I would like to thank the entire team for their sensitivity to pets and their owners, and for the high-quality operation.

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Алина Мартынова

Level 5 Local Expert

We go to this clinic, we like everything, they treat animals very carefully, we trust the doctors of this clinic, special thanks for the procedures performed to paramedic Alexandra and doctor Evseenkova Natalia for timely help to my dog.

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Анастасия

Level 7 Local Expert

Beloved vet.The clinic has been moved from this area for a long time, but we specially bring all our patients here for vaccinations and examinations. Wonderful staff and doctors. Thank you for your work!

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Людмила

Level 7 Local Expert

I went to the zoohelp vet clinic today, with a pet. The cat's condition became even worse, the temperature was 39.9. She arrived at 9:32 a.m. I noted and told her to expect. I got to the doctor at 10.32 a.m. chief veterinarian Buchukuri Olga Tadeushevna. I can't say that I'm thrilled with this clinic, starting from the administrator to the doctors. It was a complete disaster, she told me the diagnosis right away, but she didn't take any tests, and the attitude towards animals and their owners is terrible. Doctors go from office to office one by one. I went to this veterinary clinic to find out the pet's condition and received first aid. And in the end, I just got stressed and didn't get any answers to my questions. Who allowed the vet clinic to work Like a salon, yes, it will do, but not to treat animals. Prices for cloud services. It's a shame they didn't even write the name correctly. They did not provide first aid. If they immediately started injecting antibiotics and injecting the collar, then they didn't have to fight for their eyes and their lives. If your pets are more expensive to you, then do not contact this veterinary clinic.

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Оксана Кацуро

Level 10 Local Expert

Very attentive staff, received useful recommendations on the treatment of her beauty. To preserve and monitor the health of my girls, I choose this clinic.

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Solomaho A.

Level 5 Local Expert

They took up the kitten, which they wanted to put down everywhere. They gave us hope without unnecessary words and fuss. Excellent staff, all necessary equipment is available. They are not afraid to operate. They consulted me, left me overnight, and called me back about my condition. Thanks to such people who really want to save animal lives!

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Андрей К.

Level 4 Local Expert

They performed an operation to sterilize the cat, the operation went well, the cat recovered quickly. The staff is polite, everything was specifically explained about the care after the procedure. The price is more than adequate.

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Михаил Перепелкин

Level 8 Local Expert

The doctors are relatively good. As for the support staff, the clinic should get rid of some of the staff. They left the cat in a day hospital after surgery, so they almost killed him with a kind of postoperative "care". They took the cat away with a doctor's prognosis that he had three days left to live. They went out on their own at home. It is not surprising that, fleeing from such specialists, a dog escaped from their clinic, which was written about online.

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Zlata P

Level 3 Local Expert

We often contact this vet clinic. We used the sterilization service. Olga B. professionally sterilized my dog, providing detailed instructions on how to care after the procedure. I felt that my dog was in good hands. We also used the dental cleaning service for the second dog, the procedure was successful. The procedure was performed qualitatively by the doctor Alina M., who helped to improve the oral health of the pet. The doctor explained the importance of regular brushing of teeth and gave recommendations on dental care. The overall experience of visiting the veterinary clinic was very positive. I am grateful to the doctors and staff for the care and professionalism they demonstrated during both these and other procedures.

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CULINARY FLEECER

Level 9 Local Expert

The cat's sterilization went according to plan! Everything was explained, told! They forgot to carry the litter, so they called and asked to pick it up if possible! I recommend it! The prices are reasonable!

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Ольга шахова

Level 6 Local Expert

Our favorite clinic. Every year we bring our pet here. A dog was sterilized here. The operation was performed by Buchukuri Olga Todeushevna. Everything is at the highest level. I recommend.

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Татьяна *****

Level 5 Local Expert

Hello, we are being treated at this clinic, the staff is polite.only the prices are a bit biting, the blood test is almost 90 rubles, the injection should be done with the appropriate medicine 6.40

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Андрей Стрелковский

Level 17 Local Expert

It's a great clinic. They were accepted quickly . 🐈 Fell from the 4th floor. They urgently undertook the operation. Thanks

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Александр Молчан

Level 5 Local Expert

Of the many clinics that we have visited due to not the most favorable circumstances, this is the best! All thanks to the responsive and responsive staff, and especially our individual doctor Alina Martynova) She has become just like a native, she will always explain everything and put it on the shelves) I definitely recommend contacting here in case of anything, but of course it's best not to get sick)

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Olga Oljavaria

Level 4 Local Expert

Zoohelp treated a dying dog in October, which was turned into a skeleton with ulcers in a super-equipped A....vet center in six months (teeth were removed, an infection was introduced, several different doctors could not make the correct diagnosis). The dog had already been given organs and, unfortunately, the dog had only a few days to live. Just a huge thank you for the professionalism, attention and mercy of Natalia Olegovna Yukhnevich and Vera Viktorovna Grishanovich, who helped support my dog's life until the last moment. And in the first place there was compassion and a desire to help, not a material benefit for the clinic. And I would also like to thank the receptionist who worked on our last visit on October 8 for her attention and understanding.

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Юлия А.

Level 6 Local Expert

It's a wonderful clinic. We came for an operation from another city. two dogs were sterilized. Everything went great. Samantha and Scully send their regards!

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Светлана Достоевсая

Level 8 Local Expert

Attentive medical staff, the attitude towards the puppy is reverent... They vaccinated him, but the dog didn't even feel it... She didn't realize she'd been pricked... I recommend... I'm not even considering another clinic.

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Paul

Level 8 Local Expert

I can't say anything bad about the clinic, and I also can't doubt the professionalism of every doctor I've been lucky enough to meet, but the pricing is strange. One price was called at the reception desk, another was listed on the call, and in fact, a third was indicated when paying. and the sad thing is that the final price turned out to be twice as much without additional services, drugs, etc. that is, specifically for the service that was negotiated and completed. this was very unpleasant as a fact, since the amount of x2 did not quite fit into the calculated budget. but this misunderstanding did not become the reason for abandoning this veterinary clinic only thanks to good doctors.

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Елена Демишкевич

Level 13 Local Expert

Good attitude of the staff, reasonable prices. tests and examinations are prescribed after the fact, and not to make a bigger check. Minsk has the lowest price for vaccination. Thank you for your work!!

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Ольга М

Level 7 Local Expert

It's a good veterinary clinic, but it wouldn't hurt to have cosmetic repairs inside and more experienced doctors on procedures, otherwise the guy from the treatment room couldn't make an IV drip, he punctured everything. It's good that the girl came to his aid.

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Алёна С.

Level 4 Local Expert

The staff is very polite, there is a pet store in one building, which is very convenient. It's closer to my house than it is to get to the State Light. I highly recommend bringing your pets here for checkups!

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Alex

Level 8 Local Expert

They are very attentive, kind, and good doctors. Since I met them, I only go to them, there are three cats at home. It's convenient for me to get there, there are several parking lots nearby.

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Яна Филон

Level 2 Local Expert

Thanks to your excellent treatment (which, as it turned out, was not necessary) A little kitten died today, and I can't believe how irresponsible Maria Sergeevna was at work. The kitten was 3 months old, and before he had seen the world, he died. Prescribe medications that should not have been given. There are no words. This is a big disadvantage. But there are no advantages.

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Aliona Zubar

Level 3 Local Expert

Friendly clinic staff, excellent specialists. This is not the first time we have asked for help and we will ask for more! They treat each of their patients with love and care 💕

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Катя

Level 3 Local Expert

I do not understand where this rating comes from?! We arrived with a cat (discharge from the genitourinary system began, the doctor visually examined and immediately diagnosed, without tests and ultrasound, to my question why they did not prescribe an examination, she said that everything was clear and needed to operate 100%, offered to immediately leave the cat for surgery and pay 350p. I did not leave the cat, I went to a state clinic, where we were immediately sent for an ultrasound, because it is IMPOSSIBLE to diagnose without examination, and in general, as it turned out, some diseases in the genitourinary system can be cured with antibiotics without surgery. As a result, it turned out that everything was fine with the cat's uterus, the problem was completely different, they were treated with pills without any operations. Conclusion: some basic points (ear cleaning, vaccinations, nail clipping, etc.) can probably be done in this clinic, but if something is serious, then I do not recommend contacting here, the clinic is just focused on making money, they are not interested in your animal.

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Елена Левченко

Level 3 Local Expert

I would like to express my great gratitude to the staff of this clinic, at Lesya Ukrainka 22!Very friendly and attentive attitude towards both the pet and the owner)They castrated their beloved cat, the cat, being in the hands of the staff of this clinic, purred))His condition after this procedure on the same day is playful and cheerful)Thank you very much!I recommend the branch at Lesya Ukrainka 22 to everyone!

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Игорь Володьков

Level 4 Local Expert

I do not recommend this clinic I had a cat. I took her there for sterilization They got infected with a tube during surgery As a result, the cat died 5 days later. They do not admit guilt, they say that you are to blame. I then showed the photo of the cat to other doctors, all unanimously claimed that the infection was introduced through the throat with a tube

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Петя Бабик

Level 8 Local Expert

Professionals in their field are working! We helped our cat more than once, we found every little thing. The staff is very polite, everything is clean and sterile. After castration, the cat could be picked up after 1 hour.

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Елизавета П.

Level 3 Local Expert

We came for a routine vaccination, we arrived a little earlier than the scheduled time. We accepted it earlier, thanks for that. The staff is not very friendly, starting with the receptionist, ending with the two girls who carried out the vaccination. The dog was very worried, but the specialists treated it very indifferently, did not try to find contact with her. It seems to me that specialists who work in veterinary clinics should love animals and treat them with understanding. The dog was weighed, the temperature was measured, that's all. I would like a more detailed consultation. Don't you need to look at ears, eyes, etc.? The dog is fine, but I wanted to hear a specialist's advice. The vaccination was carried out quickly, thanks for that.

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Кристина

Level 2 Local Expert

How the Zoohelp vet clinic in Varvasheni made it so that I would never go to them again in one case. I used to visit this vet clinic many times and everything was fine. Yesterday I brought my cat to an appointment with a therapist and an ultrasound. They checked her, took a blood test, biochemistry and gave her an injection. After the procedures, I waited 5-10 minutes for the conclusion to be written. I paid the specified amount at the checkout, received the check and left. The same evening, I received a call from the vet clinic and was told that I had not paid for the biochemistry analysis and had to come pay. They didn't tell me any details about how it happened on their part, and they didn't apologize for the inconvenience either. They just stated that I hadn't paid and had to come. I said that I would be able to come the next day in the evening after work (I finish at 6 p.m.) and pay for everything. The receptionist informed me that they work until 21:00 and will be able to wait for me. Today at 17:42 they called me again and asked where I was and when I would pay the missing amount, although yesterday they also informed me that they could wait until 21:00. Today, after work, I came to pay, and also wanted to find out more about the whole situation, discuss it and hear apologies for the inconvenience and for the fact that they accused me on the phone of leaving without paying. But the girl at the reception decided that there was no need to discuss anything and immediately began to say absolutely insincerely "sorry", while smiling and rolling her eyes. Then, for some reason, she began to be ironic about the payment and clarified whether I would pay when I had already put cash on the cash register. Also, when we (I came with my husband) clarified whether this situation was normal, she replied that as we decided, let it be so, trying to get rid of us. After we tried to politely reach out to her so that they would just clearly explain this situation and apologize, the administrator came out of her workplace and presented a "performance" with the words "Do you want me to kneel in front of you?". We did not continue to participate in this "circus", because it is pointless to explain something here and try to make sure that other people do not get into such a situation, and no one accused them of non-payment, and did not force them to go again to pay something extra, and did not call how collectors call debtors. The administrator, alas, further aggravated the whole situation and our good attitude towards the vet clinic. Although all you had to do was be able to talk normally with people, sincerely admit your mistakes and apologize for them if something went wrong, because mistakes always happen, the main thing is to correct them adequately.

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Таццяна Федарэнка

Level 3 Local Expert

The clinic itself is good, experienced competent doctors, explain everything in an accessible way, answer all questions, the operation with anesthesia went well But the administrator is the most unpleasant girl, behaves strangely, talks very pretentiously, is rude. So is a man without a vet.education for some reason tells information that does not match as much as possible with what the doctor says. And this is the opinion of everyone who crossed paths with her from my environment. It would be great to change the administrator)

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Zoohelp

174 reviews