InterContinental Ras Al Khaimah Mina Al Arab Resort & SPA
235 reviews
November 8, 2022
We were at the hotel from 25.10.22 to 04.11.22 family - 2 adults, 3 children -2-7-9 years.
The hotel is beautiful, compact, new, everything is comfortable in the room except for the sliding door to the bathroom (they couldn't open it several times, they got on the fingers of both adults and children a couple of times) the beach is cozy, beautiful white sand, there were always enough sun beds with umbrellas. The service is on top, all the comments were quickly eliminated. The trouble is in the food of this hotel! we lived with ALL-IN nutrition. the main restaurant has a very sad menu for lunch and dinner, grilled poultry and fried fish every day, the meat was baked several times but tough and not chewable, the side dishes are mainly rice potatoes corn. There is a lot of spicy and Indian cuisine. There are pasta every day the same offers with white sauce. No cutlets, kebabs, lamb, steaks, etc. do not wait and do not look for them here, only in the restaurant, but it is all-in, not a la carte, it's just PAID! for two families of 8 people, we had dinner for 750 Dirhams, while 4 are children! The All-In itself is also funny beer two types of back and Budweiser rum bacardi only for lunch and dinner in the main restaurant, on the beach and in the pool from strong only cheap jim beam bourbon, brut champagne pour (not bad) sangria, milkshakes for children, wine, and three or four cocktails from the menu. ice cream for children is paid, normal alco is paid for example black label 30ml -40 Dirhams, crown extra bottle-40 Dirhams🙈 in 11 days I left for different types of surcharges (alco, coffee, ice cream, pie, coconut, mahito, 2 times were in remtoran) 3500 Dirhams. in Turkey, it would all be free! Arabs are assholes! The most annoying thing is that I gave almost 450,000 rubles for a ticket from Moscow and was unpleasantly surprised by their food for such money…
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10
2
October 5
Excellent hotel, excellent service, varied and delicious food, the sea is super!!!
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April 6
Our vacation in the UAE is coming to an end, I wanted to write a review in hot pursuit. We are here from April 2 to April 9, 2024. My impressions are very mixed. Plus, it's the sea, the sun, a large modern room with sea views. There are much more disadvantages ... when we bought a tour to this hotel, we were told that there is a construction site, but it is invisible and where there are no construction sites, they are everywhere, but we absolutely did not expect to see 3 huge buildings under construction, almost adjacent to the hotel territory, a fenced beach. Work is constantly underway, construction dust flies towards the pool and onto the sun beds with vacationers. Another huge disadvantage is the level of service at this hotel. This is especially true for the dining room. You can't exactly call it a restaurant. It all starts with the fact that there is a queue waiting for you at the entrance. The receptionist records your number and distributes tables. You have to wait for 15 minutes. As a result, they very often lead to a table that has not yet been canned, and they carry appliances and drinks for a very long time. Sometimes they forget about us altogether, we have to go find the dishes ourselves and pour ourselves coffee and tea. The room itself, given over to the dining room, is very small, everything is cramped. People are bumping into each other. The cleaning in the rooms is normal, there are complaints only that they put face towels every other time. The hotel is planned in cascades. There are a lot of stairs, quite steep, which you need to go to the beach and to the pools. I think that the price is not justified and does not correspond to the quality of the services provided. For us, this is the worst hotel we've been to.
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2
2
July 31, 2023
The hotel is very nice, the staff is friendly,they feed for slaughter, everyone smiles, there are enough sunbeds in stock,the air conditioning in the room works constantly even when you leave the room, water, cocktails, alcohol, everything is plentiful, you can throw yourself in such a heat for once or twice, in general, I recommend the hotel, but think twice before you go here in July-August........if you are not a fan of the bath of course)all the world
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3
2
June 9, 2023
Fabulous hotel - stylish, new... Beautiful room design, large infinity pool. A wonderful kids' club. Decent food and drinks. The sea is open, the beach is wide, the approach to the depth is not long. We will definitely come back here.
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3
October 19
I liked everything! Both the food and the room! The only drawback is the lack of a toilet and shower on the beach, but they seem to do it.
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February 15
Vacationing with my family, in February 2024…
We bought into the positive reviews compared to other hotels and I'm completely sure that all the reviews are just either bought or written by people who just weren't there…
The hotel itself is not a bad architectural composition, but the approach to people ... it's just a surprise ...according to the all-inclusive system ... nothing is included except breakfast, lunch, dinner, in all other cafes everything is for an additional fee ... even ice cream for a child for an additional fee ... not to mention what to drink coffee in the lobby bar... it's something new for me. So get ready to pay for every step... and that's the truth.
The room just stupidly lacks a mini bar!!!! Maybe it's for Russians, of course, or maybe it's the principle of the hotel manager... but there are wine glasses, but there is no wine, although I honestly don't need this wine, but the fact itself is already annoying ... especially when everything is included.
But most of all, I was killed by the fact that children under 16 years old cannot practice in the gym, it's just tin... it turns out that sitting in a bar and watching adults drink alcohol is normal, but doing sports is bad!!!! Tin!!!
The most terrible place in the world I've been in my life!! The reviews are bought!!! I do not recommend this hotel from the word at all!!!!
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4
1
October 1, 2023
A good hotel, service at a good level, the staff is friendly, the sea is very warm, it was a little hot in early September, the pool with cool water was refreshing well, good food.
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1
1
July 10
Sooo nice hotel. Great beach, several pools, attentive staff.
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November 2
A very nice hotel, but it takes a long drive from the airport to the hotel because the airport is in Dubai, and the hotel is in another emirate
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October 17
This is just an amazing hotel in the area, I didn't think about anything.
1. The quality of rest for vacationers is more important than the profit of the hotel.
The highest score.
The price of the hotel is determined by this.
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August 13, 2023
A new hotel on the very edge of the island of Hayat, blown by the wind (+ out of season)
There is a shop on site with everything you need (but as always *3 prices)
The sea is clean, as well as its own private beach.
There is a construction site of apartments nearby - and it will be a long time - this is a minus .
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2
March 29, 2023
A great new hotel for a relaxing family, beach holiday. Large, well-planned rooms, good restaurants and the surrounding area usually do not like to relax in the same place, but here we went for the second time in six months. It takes 60-70 minutes by car from Dubai Airport
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August 24, 2023
The rest in the hotel is above expectations. I would especially like to mention the client-oriented staff. Check-in at the hotel from 15 o'clock, we were settled until 12. Before that, coffee was offered. The room is large, bath with an open window,. The room has an iron, ironing board, safe, refrigerator (not to list everything). A large balcony, though it's hot to be on it. The bed is clean, the fabric is expensive (my wife appreciated it). The restaurant is a separate story. The dishes are well cooked, there is meat, fish, porridge, eggs, a lot of salads, fruits, sweets. For every taste. The pool is cooled, the sun beds near the pool should be occupied in the morning, then there may not be any nearby, although I have not seen vacationers without a sunbed. A pool bar with drinks from water and juices to various spirits. A nice children's pool, closed from the open sun by a canopy. The sea is a hot bath.
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November 25, 2023
A new, small hotel, nice rooms, clean pool, delicious food, oriented to a relaxing holiday, no Playground. White sand, clean, small beach.
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1
March 2
A great hotel, by the sea, well fed, alcohol in any quantity, the only thing is, the waiters at the bar are not too welcoming ... and so we will come again!
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1
June 17
A great quiet place to relax with your family. We arrived early in the morning, we were immediately checked in. The food and drinks are great, there is always a choice. I would like to have showers on the beach, by the pool it's a bit far.
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July 28, 2023
I want to write my review on this hotel, because there is something to say!
We stayed at the hotel for 10 days with a girl on an all-inclusive system, the hotel seemed very stylish, seasoned, though premium. At the entrance, it smells of perfume, but unobtrusively, in general, it is pleasant.
The hotel has a coffee shop with desserts and coffee, it is paid. But this is the only thing that will be paid
There is a bar on the beach and at the pool, the choice for all-inclusive is quite good, but, as if it would seem different to everyone's taste. Amarbar is a bar at the hotel, which was also included in the all-inclusive system and opened in the evening (drinks are the same as on the beach and the bar), there are also paid positions in all bars, but there were enough free ones.
The food here is really at an excellent level, there are three restaurants: a buffet and two Ala Cards, and according to the all-inclusive system, you can sign up for Ala Cards at least every evening for free, getting a dish from each category one at a time: snacks, main, dessert and 4 drinks per person. Alternatively, you can choose a deposit of 120 dirhams per person (if you exceed this deposit, then you simply pay the difference, and also for free), but I advise you to choose the first option, it is more profitable.
Very tasty, varied, at lunch and at dinner you can order several different alcoholic and non-alcoholic beverages, although you can get drunk with everything that your heart desires. I also want to mention desserts in the main restaurant, because usually in many hotels, even premium ones are piled up with desserts, but there is really nothing to choose. Here, most of the desserts were very tasty and tender.
The rooms in the hotel are something you can't find fault with: bathroom + rain shower, cosmetics and shower accessories from Bayredo, coffee machine, kettle, all this in an ordinary room
You can absolutely see the sea from every room, yes it's true. The room itself is unrealistically spacious and cozy.
Minuses:
To be objective enough-yes! They are: the all-inclusive system is inferior to Turkish hotels with a similar level, because after 22:00 drinks in the all-inclusive bar are CLOSED. This, of course, is a shame. There are no, for example, Snacks that you can eat all day and ice cream, which was so necessary especially in summer. It was paid, as we understood, but maybe we just didn't find it.
There is no entertainment at all, after 22:00 the hotel becomes dead. For us, this did not become a minus, because we scored excursions and were already tired in the evening, which I advise everyone if you choose this hotel. Or if you are traveling with a large company, it is much easier to have fun.
This hotel is not a youth hotel at all, there are a lot of children, but it didn't bother us at all. Perhaps these are all the disadvantages that I have identified for myself.
Notes: there is a club for children in the hotel, or for everyone with the latest XBOX, PlayStation 5, 3 computers, if you need to work, table tennis and a couple more buns.
The following about the check-in: we arrived early in the morning around 9, the check-in on paper was at 15:00, but after the check-out at 12:00 of the other rooms, we were immediately settled in a free room, not forced to wait or pay.
We cleaned every day and updated the entire counter with coffee, tea and water.
Also a small drawback: if you book a regular standard room, you will not get above the third floor) It's strange for me, it would be possible not to profit from this, but the view from the third floor was not bad.
A residential complex is also being built nearby, but it does not interfere with rest in any way. The territory is very beautiful and straight instagrammed, good music is playing on the territory. To sum up, the hotel is beautiful, of course, with its drawbacks, but in my opinion, the pros overlap the cons that they are not even visible)
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March 11
A beautiful hotel, a strange AI, a cozy bay and excellent bike rental.
You don't have to go to Alaskan restaurants - it's terribly incompetent.
The rooms are beautiful, the gym is good.
In general, it is worthy!
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November 23, 2023
We are resting here for the second time and this time it's just a nightmare - when booking, the hotel did not warn that an Indian wedding would be held during our vacation - as a result, for 2 days workers collected decorations under the balcony, at 23.30 hammered on metal structures - we and other guests complained to the reception, the work was not immediately completed, but finished. Then there were 2 days of the wedding, during which from 8 am to evening, music with bass was hammered at several wedding venues organized throughout the hotel, mantras were recited, drums were beaten. As a result, two days without daytime sleep and rest, my head was splitting from the noise. Now, after the wedding, we wanted to sleep, but we woke up at 11 pm from the noise and smell of burning - under our open balcony, the gardener was wearing a mask with a gasoline unit and sprayed shrubs and trees with chemicals! The hotel disappointed - just blatant disrespect for the guests! And instead of 2 sets of hygiene products, only 1 was put (a toothbrush with paste, etc.) and a burnt-out hair dryer in the locker.
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5
January 19
Beautiful stylish hotel! Great food and service! I recommend it !!!
But, there is temporarily one thing!
There is a construction site nearby and therefore noise can be heard from it..
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March 6
A wonderful hotel! Delicious food and your own beach! Clean rooms and beautiful views from the balcony! Leaves a pleasant impression!
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March 11
A wonderful hotel for a quiet stay. It's great that there are no noisy parties at night. We had a rest with my husband, I liked everything, we will come back)
UPD: we returned a year later, again in February. I don't even know who these people are who write negative reviews about the hotel. All the same good service, also clean and tasty. There were, of course, disadvantages in the fact that many of our guys did not behave according to the level of the hotel, but these are small things)
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January 30
The seal mode hotel. There is no animation. Beautiful, stylish, spacious rooms. Drinks at the bar are so-so. The pool is large and heated. Feelings are mixed after the visit.
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1
December 28, 2023
Awesome design and style of the hotel.
We were with the family two times.
The kitchen leaves much to be desired. What is not finished at lunch is added to dinner.
This is the only negative. I'm not messed up on food, so I put 5
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1
3
August 20, 2023
Take it, you won't regret it. But with hair dryers and sockets - trouble, you just need to ask for an extension cord. The food, the sea, the service, the rooms are just fire, even despite some repair flaws. Room cleaning is very lame. But the linen and towels are always clean. There are a lot of buns in the hotel, which the tour operator did not mention (God is his judge). Sauna, hot tub, gym, 3 restaurants to choose from for dinner - all this is included in the buns for "all inclusive". There are few people on the sea, and the pool is packed to the brim. But it's still paradise!
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February 5
Excellent Guinness draught! Overall, the hotel is very good! Good staff and vacationers , everything is very decent !
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3
1
April 30
My wife is currently resting. The room is great for two. The hotel is new. Customer-oriented, in a word. The beach is big, the sand is white, it looks like imported. The restaurants are normal. Kazakhstan has a lot of holidays, there is Ukraine, well, and Europe. To the Russian Federation in any way. They don't see or pretend to. In general, the staff is very attentive to the Russian Federation, which pleases.
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April 7
For Egypt, this hotel would be good, for the UAE it is mediocre. Dirty toilet by the pool, not very clean rooms. At breakfasts, lunches and dinners, they are in no hurry to update the buffet, they have to wait until everything is brought. The staff is not at all efficient
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1
July 9, 2023
My disappointment with the intercontinental network ! We were regular customers of this hotel chain, before the sad experience in Ras al Khaimah. We had a rest with my husband and son at the end of May. The hotel is new, the sea is clean and that's it. Up to 5* is very far away. The food is not bad, but monotonous, which is very annoying for 2 weeks of rest, fruits are quickly disassembled. Queues at the restaurant for breakfast, lunch, and dinner, and on weekends locals come and they are always a priority. You order drinks, but they can either not be brought at all, or they can be carried for a very long time or from the second or third request. There is no room cleaning, my son came to the room a couple of times, and there an employee is playing on the phone, sitting in an armchair. After such a "cleaning", they will forget to put towels, then there is no shampoo, etc. Nonsense is a hair dryer, you will not be able to dry your hair in the bathroom, (according to the laws of the UAE, there is a socket for a razor, but not for a hair dryer) but this was the case in all hotels and even in the intercontinental Fujairah, everything was fine with a hairdryer, it was built-in and a dressing table in the room. But here, this hair dryer is not kept in one outlet in the room, the cord is short and at any tension the plug pops out of the socket, I was offered to dry in the hallway on the floor at the reception)
If you want any entertainment or walks, there are none here. There is no animation, there is a children's computer club and vending machines. The beach is bounded on one side by boulders on the other side by boulders and a construction site. We have been to the UAE many times and usually these are long beaches with a picturesque sea world (stars, crabs, fish, hedgehogs, rays, turtles), there is nothing here except crabs and hedgehogs at the breakwater stones. There are shells. To the shops only by taxi, there is a souvenir shop with bathing accessories and snacks on site. In conclusion, I want to add once again that this hotel is very far from 5 *, even to his brother in Fujairah, the service, and the organization limps on one leg, but in general, as a beach holiday for the not particularly pretentious, it is very suitable. Quiet, calm, many families with young children, rest in the style of ate-slept) We're definitely not coming back here.
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2
2
January 27
Vacationing with my family, my wife and daughter (3 months)
Everything is wonderful, we took it for 9 days, but we didn't have enough!) There's not much to complain about, we liked it, everything is on the level!
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January 26
The hotel is sooo good, there are no complaints about anything.The staff is wonderful, the food and drinks are very tasty.Cleanliness, service are all at the highest level.
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1
August 13
An amazing place! Ashraf is a manager from God! I recommend it to everyone
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January 21
There are disadvantages, but it's not worth taking a point for them. You just need to read about the hotel in advance so that there is no disappointment in anything.
Of the cons: although there is a lot of food, there is less delicious)) after 22:00, everything dies out, so you definitely won't be able to hang out.
In short, a hotel for a relaxing holiday. It's also very cool with the kids here.
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February 10
Good hotel, good food, alcohol, everything is fine. The only 2 disadvantages are the construction site and weddings nearby.
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August 21, 2023
The first time we were in the Emirates,
We arrived at this hotel, everything was cool, we liked everything, cocktails are not made from elite alcohol in the bar in basika,
And so everything is agon!
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1
April 25, 2023
A chic hotel, wonderful service, delicious and varied cuisine! The beach is clean, the sand is white! Lots of positive emotions! And what beautiful sunsets !
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3
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August 4, 2023
A good hotel, the food is excellent, the staff is always friendly, the territory is not large, but well maintained, the service during rush hour is long, the rooms are large)
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June 1, 2023
Wonderful hotel. The service is good. There are no crowds in the restaurant. Good menu. The territory is clean. Nice rooms. The staff tries to solve all your problems. The check-in is complete, but there is a feeling that the hotel is empty-such a competent approach.
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July 19, 2023
Excellent hotel the sea is clean, drinks are distributed free of charge on the beach. There is a lot of food for every taste for breakfast. The rooms are clean, there is tea and coffee.
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April 18, 2023
Great new hotel. Cozy high-tech rooms, a great beach. Meals for 5. Drinks in bars for 5+.
I recommend the All inclusive concept, since there is nowhere to go nearby, the nearest Mall is 9 km away.
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May 9
Everything is fine, but the power is lame. In a la carte restaurants, even more or less, but in the main restaurant there is no food.
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November 10, 2023
A wonderful hotel, but more focused on children's recreation.
If you are without children, it is better to choose another option.
The staff is excellent.
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September 10, 2023
The hotel is not bad. The rooms are nice, clean, although the linen is changed once a week
We had a problem with the room key, couldn't get in, after the second complaint we were moved.
According to the all-inclusive system, the waiters at the pool should bring drinks, but they are not suitable at all, you have to go for them, well, or go to the bar yourself
The beach is clean , nice, there is also a bvr on the beach
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May 25, 2023
The food is very diverse. Something new every day. There are two other restaurants (you need to sign up)
Service staff 6 out of 5!
There are no complaints about the hotel. This is the second time. Very cool 👍 I recommend
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March 21
It's a wonderful place. Everything is fine. We will definitely return, despite the loss of our favorite glasses…
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1
June 11, 2023
A stunning hotel, top-level service, attentive staff, spacious rooms, clean, beautiful, well-groomed territory
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March 14
Great hotel. A gorgeous beach. The service is on the level. The food is excellent.
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August 7, 2023
Hello everyone Visited the intercontinental hotel in June 2023
There are too many restrictions in our opinion for all inclusive
On the territory of the hotel There are club sun beds and a swimming pool where you can not stay .
The replenishment of the bar includes only water, tea, coffee, and other drinks for a fee.
The refrigerator in the room is almost not working , we bought ice cream , put it in the refrigerator , it turned into water , asked the hotel staff to put it in their refrigerator - they said we had to pay 15 dirhams .
There is no food zone on the territory , only drinks at the bar are included, and that's all, and then limited opening hours .
For the first two days, cocktails with syrup were only made at the bar, then they stopped adding it at all, they personally saw how the syrup was added to those who order cocktails for a fee .
When cleaning the room, I had to dial at the reception and ask them to clean up, because we arrive at 14.00 and the room is dirty, we called the reception, they said that there is no fixed time for the arrival of the cleaner, which in our opinion is as strange as possible.
For all the rest time, they never washed the mirror and the sink,
they only made up the bed for us.
Swimming at the sea is not allowed after 19.00, the beach is closed.
From entertainment there is absolutely nothing on the territory of the hotel , neither for children -animation , nor for adults - discos .
Next , the restaurant is the most strange scheme of work , you go down to the restaurant and you can 't just go to any free table , an employee stands near the entrance , writes down your room number and takes you to a place where you can sit down , this creates a queue, they offer you to sit down and wait on a small sofa , but it is already occupied by others waiting , as a result first you stand in line until everyone is recorded by room numbers , then you wait again when you are invited to go to the table .
If a better table is available , it is impossible to move without the consent of the employees , where they put you - you sit there .
Upon landing , whoever has a better room is sitting and looking at the street , whoever has a worse one is sitting and looking at the wall .
Waiter workers do not perform their duties very well , well , this is understandable , they found out their salary , the waiter said that he earns 400 dollars .
taking us to the table , they write down what to bring you , no one brings drinks with food on their return , we have to ask again to bring what we ordered before .
I also didn't like the fact that the local population comes here just like to a public catering, to eat . We were out of season and the hotel was crowded, and here the locals also come endlessly, occupy tables and it was such that even some food was not enough for everyone
And also, they drive up to the hotel and their cars take up a lot of space, we came after the shopping center by taxi and the whole entrance is just filled with their cars in the morning and afternoon and evening, it's hard to get away somehow.
There is also a cafe in the hotel-a recreation area where everything is paid .
There is a choice of food in the main restaurant , but not the delights
I do not recommend the Ala Kart restaurant at all, neither Turkish nor American
If you arrive at the hotel early , you will not be allowed to have breakfast , wait for lunch , also check-out from the hotel , lunch starts at 12.30 , we had a check-out at 14.00 , lunch was also not allowed !
And also in the morning on the day of departure at 9.00, they already turned off our access to Wi-Fi, it's good that we had roaming on one phone.
That 's the kind of hospitality here !
Of the pros - the rooms are nice, beautiful, but the TV here is like furniture, you can't watch anything on it and you can't insert an hdmi cable either
The sea is clean , the water is too
I liked the spa area -a good sauna and Jacuzzi , but you may not like that women rest there separately , men - separately .
I can recommend this hotel to those people who have been to worse places , you will definitely like it here !
We are used to better staff work , as well as to more hospitality , there is no such thing here , from the word at ALL
The review is absolutely objective , they told about all the pros and cons
Whether to go here or not is up to you
We will not come back here next time , we will consider other options more aimed at vacationers
Oh, yeah.I will attach a photo of unwashed mirrors and sinks , so as not to give the impression that the review is biased .the photo was taken before leaving for the airport
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March 7, 2023
We were at the hotel in February 2023. We had an all-inclusive package, so we didn't feel a lack of food or anything else. Friendly staff, 6 Russian speakers. Minimalism and style in everything. We got only pleasant impressions, we will return)
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