Overall, the hotel is nice, new, clean. The location is generally super, everything is nearby that your heart desires) The room is clean and cozy. The breakfast is not bad, the choice is a little meager, but you will not leave hungry for sure. I was glad that we packed lunch boxes with breakfast because of the early departure. The staff is wonderful, attentive and friendly. But of course there was a but.... We were unpleasantly surprised by the additional payment. bed linen and laundry services (2 pcs) the question is what did the laundry do 2 times in two nights that we were there? I definitely did not change the bed linen, towels too, and they took an additional payment for it. Moreover, when booking, 3 people and a room with a bed and a sofa are immediately indicated, which means two beds are needed, and if this amount were included immediately, perhaps such questions would not arise, but it is very unpleasant. Well, another disadvantage is coffee for an extra charge at breakfast. If you want coffee from the coffee machine, you have to pay.
In general, despite the disadvantages, I recommend the hotel.
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Владислав
Level 18 Local Expert
August 30
Nice hotel in Karaganda. The room is small but functional: a double bed, two bedside tables with individual lighting, a work desk, a kitchen corner, a wardrobe with mirrored doors, a refrigerator and a safe. Bath. There are few sockets, they are not above the bedside tables, they are not enough at the desktop. A good solution is to organize a kitchen corner: stove, extractor hood, sink, microwave, kettle, dishes, additional lighting. But the kettle had to be moved to another outlet, as the outlet above the countertop did not work. Individual air conditioning system in the room, very convenient. Breakfast is quite meager, but the cafe has a good interior. There is a large lobby on the ground floor where you can work and hold a meeting.
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Anna Zabavnikova
Level 6 Local Expert
October 28
A great hotel!
The room is beautiful, you feel at home, clean, bright.
The restaurant is wonderful, the atmosphere is cozy. The food is delicious.
The staff is friendly, virtuous, and helpful. I like everything very much. I recommend staying at this hotel!
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Вячеслав Федоров
Level 20 Local Expert
October 8
A good apartment hotel in the city of Karaganda. Polite staff, good breakfasts and comfortable rooms. I also liked the location, there is a huge shopping center opposite, where you can buy everything you need.
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Алексей З.
Level 5 Local Expert
October 31
A great hotel for such a small town. The staff is friendly and courteous. The breakfast buffet, the variety of food is certainly not up to par, but it is fully possible to satisfy any visitor.
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Боровиков Александр
Level 13 Local Expert
June 13
A wonderful apartment complex. Clean and cozy rooms make it very convenient to please everyone who visits Karaganda for a long time. But, those who arrived for a few days will also get satisfaction. I recommend.
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Елена Л
Level 8 Local Expert
June 15
Clean and cozy. The rooms have a kitchenette, dishes, without pots and pans - we did not clean them, but perhaps after arriving for a long time you can cook. The rooms are clean, there is a small bathroom. Of the disadvantages - breakfast, little choice, brewed coffee is paid, or we are already used to a variety and a good coffee machine everywhere. The staff is slow but polite. There is a shopping center and a supermarket nearby
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Юлия Голд
Level 13 Local Expert
November 17
A wonderful place, very clean rooms, an excellent restaurant on the ground floor with very tasty cuisine and variety, but there are disadvantages, it's the smell in the rooms and the staff can suddenly burst into the room!
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Денис Шевченко
Level 9 Local Expert
June 25
I do not recommend even considering this hotel. I booked by phone call, received confirmation from an employee (I attach a screenshot of the correspondence), a few days before arrival, an employee contacted me to confirm the reservation, confirmed. There was not a single word from the employee about the mandatory advance payment (this was what the manager at the hotel was referring to when he refused to check in). As a result, upon arrival, they refused to settle in, they say they had a misunderstanding. There were no available rooms in the city that day, I had to check in in the middle of nowhere. When choosing this hotel, be ready for an adventure. I am attaching a photo.
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Александр Кожинов
Level 15 Local Expert
December 10, 2023
It was a pleasant experience. The hotel is very good. Location, rooms, staff ...
I booked on the Internet, arrived at night, however, everything worked, the administrator promptly settled in exactly the room where I wanted.
Breakfast is also normal. And the choice of dishes and the quality and quantity on the plate.
If I have to visit Karaganda again, I will repeat the experience.
P.S.
In the morning I had to urgently print out the documents, the girl at the counter helped with this.
In all respects, it is a pleasant acquaintance with this hotel.
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Елена Гончарова
Level 6 Local Expert
September 22
Clean and spacious rooms where you can find everything you need; delicious food and a good breakfast, helpful staff, there is a closed parking lot and a gym.
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Наталья Я.
Level 5 Local Expert
August 15
It was terrible , I had to drain the water from the shower for 20 minutes , the stench spread even in the room , water on arrival - 2 small bottles and that's it , they explained to me at the reception , water is provided only on arrival , as well as coffee and tea on arrival , on arrival you give as a deposit 10 thousand tenge , breakfasts - well ... on the 2nd , restaurant : take dumplings with potatoes , I do not recommend anything else , wine is sold only in bottles . Tip: Don't waste money at this hotel
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ольга Невинская
Level 4 Local Expert
June 28, 2023
A very nice hotel. Spacious rooms, perfect cleanliness, cleaning and change of towels daily, change of bed linen every three days. Wonderful, courteous staff, the reception solves any problem. There is a stove and a microwave in the room, if you want to cook, just call the reception and they will bring you a pot and a frying pan. The breakfasts are not very varied, but everything is very tasty, you definitely will not leave hungry. There are a market and shopping centers near the hotel. You can buy everything you need and change the currency if necessary. I am happy to stay at this hotel
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Алекс Т
Level 12 Local Expert
July 12
The hotel is super, clean, good and hearty breakfasts, there is a small kitchen in the room, as well as all the necessary accessories
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Altynai Abubakirova
Level 8 Local Expert
September 9, 2023
A very nice hotel with apartments. I had an improved, almost mini apartment with a kitchen, everything you need, a bar counter and a comfortable sofa. The room is clean, pleasant and large, it feels almost like home. For some reason, I couldn't connect to wifi, but I was too tired to check with the reception. Breakfast only pumped up a little, although everything you need to start the day is not hungry, only a small selection. If you are looking for a comfortable and large room where you can cook for yourself in the room, then you are here.
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denis Solonovich
Level 12 Local Expert
March 3
This place is probably the best of the hotels in Karaganda.
What is convenient besides the fact that it is a device:
- there is a large shopping complex nearby
- there are several exchangers
in it - next to the hotel, there is a huge bazaar / or rather there are several of them...you can choose different local exotics to your taste;
- the railway station is also very close, but not so close...to bother you with your fuss;
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Леонид
Level 4 Local Expert
June 25
I agree with Denis, the story is crazy
How can you do this - I don't understand
The booking was confirmed several times , and upon arrival , a tired and tortured person is kicked out into the street with suitcases , and then at least live on the street
Is it really difficult to feed a person and think about what options there are?
If everything is packed so tightly, at least help with checking into another hotel, at least offer a taxi…
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Денис Сергеевич Бренчугин
Level 13 Local Expert
November 8
The rooms are small, well renovated, but it's cold, in October, without heating...
The breakfast is average. They let me down with dinner, it was prescribed until 22.00, at 21.00 the order was no longer accepted, and I was not the only one. They explained the high demand for room service. I stayed hungry.
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Анатолий Пигорев
Level 18 Local Expert
September 22, 2023
A nice cozy hotel, the rooms are designed as apartments. The architectural solution with an internal partition in the room was not entirely clear - the TV is located on the partition on the side of the sofa, and not on the side of the bed, in my opinion it is not convenient. The location is surrounded by shopping malls and markets, there is no place to walk in the evening, everything is closed after 21.00. The place for breakfast is small, we came, everything was occupied, we had to wait. Breakfasts are 3 out of 5, poorly scarce and do not keep up with the residents. The guard at the entrance- damn, you made a good hotel, who is this man on what and why is he sitting here?
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Серик Мркымбаев
Level 2 Local Expert
October 15
We arrived by train in the morning, although our reserved room was empty, the receptionist did not let us in earlier than 14 hours, and we sat in the lobby until two with the child. Drunks were talking loudly in the corridor at night, the guards were powerless. In general, the dorm.... And it's not worth the money.
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Евгений Боярчук
Level 6 Local Expert
July 25, 2023
Polite staff, spacious, clean, cozy room, comfortable bed,. A well-thought-out switch system. The room is quiet, I have never heard any extraneous sounds. The choice of breakfast is not great, but everything is very tasty, quite enough. There are nuances, such as not the freshest bread, but in general, the impression does not spoil.
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Илья Кубарев
Level 3 Local Expert
July 28
Great hotel, well done at the reception, after I was poisoned by food in the nearest food court, they gave me medicine for free at 3 a.m., thank you very much
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Александр Бугров
Level 6 Local Expert
May 20
Expensive! But the rooms are good! I just spent the night, but I got enough sleep and rested! The kitchen could not be evaluated, it did not work due to late arrival and early departure. The price tag is higher than acceptable, but who cares!!!
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Олег Петров
Level 11 Local Expert
April 16
A cozy hotel. A comfortable room with a kitchen and a bathroom. The gym is open in the morning, you can work out before the start of the working day. A varied and delicious breakfast.
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Dmitriy Kan
Level 5 Local Expert
December 29, 2023
A good apartment hotel near the railway station. The rooms are comfortable, clean, and have everything you need. That's just the breakfasts are meager, but there is a minimum set in the form of fried eggs, a couple of types of porridge, cheese and sausage.
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Раушан Даулетбаева
Level 6 Local Expert
March 5
We conducted a training session. A good Premium conference room. It would also be great to provide access to the Internet there. The cafe provides a choice of prices for coffee breaks and lunches, which is convenient.
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Aleksey Bolschakow
Level 15 Local Expert
July 19, 2023
Great hotel! Gorgeous rooms, delicious breakfasts. There is a fitness room, although it is very small. The hotel is in a good location, near a large shopping center, a large market, a Burger King. Overall, I really liked it!
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Vladislavfeday Feday
Level 6 Local Expert
September 25
This is a very nice, clean, beautiful hotel
All the employees are polite, friendly and kind.
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семен а.
Level 12 Local Expert
January 12
I liked everything very much. The nostrils are clean. The staff is friendly. There is a store nearby. The room has air conditioning. The refrigerator is a microwave oven. The breakfasts are monotonous.
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Amina Nakibayeva
Level 6 Local Expert
November 20
Great hotel. Cozy rooms, courteous staff, good breakfasts.
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Наталья В.
Level 7 Local Expert
November 4, 2023
The hotel itself is not bad, clean, spacious, but the breakfasts are very meager, just for show that it seems to be there. And I finished off the grain coffee not only for a separate cost, but also had to go back to the room for money, otherwise they wouldn't have cooked it))
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Олег Стволинский
Level 13 Local Expert
July 16, 2023
The rooms are spacious and clean.
Even the single room has a kitchenette.
They give out all the necessary little things like toothbrushes, etc.
A good quality mattress, fresh bed linen and repairs.
The disadvantages are poor sound insulation and a tasteless breakfast.
It is quite suitable for a 1-2 day visit for work.
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Алексей Ланских
Level 10 Local Expert
February 29
Not a bad hotel, but the breakfast is so-so, a small assortment, constantly the same.
The gym is modest, one track, a Swedish wall, a multi-trainer (the simplest)
The rooms are normal, there is a kitchen, you can cook yourself. A pot and a frying pan are brought on request.
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Евгений Владимирович
Level 16 Local Expert
April 25
Perhaps the best hotel in Karaganda, both democratically priced and perfectly comfortable. Each room has a kitchenette
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Александр Кокарев
Level 5 Local Expert
March 14
You can stay on a business trip. Cozy, quiet. They take a deposit with an empty minebar . Kitchen +-4. Otherwise, no complaints.
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Сергей Анисимов
Level 9 Local Expert
June 4, 2023
Well, what can I say? A full-fledged hotel, despite the fact that the apartment. Cozy, clean, comfortable. Breakfast, as it should be. The location is the center (who, of course, is interested). In general, of all the hotels in Karaganda, it is the best, I recommend it.
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руслан исмухамбетов
Level 9 Local Expert
July 26, 2023
A very weak breakfast, the sausages were terribly salty, this suggests that cheap products are used in breakfast (they save money). There is a very small selection of food, a lot of mayonnaise is used. The rooms are not bad in principle. The location is convenient, near the Tair mall. Water is put on only for 1 day, then it is not put on, bed linen and towels are clean, air conditioning is at 5+, the kitchen in the room is convenient (you can cook yourself). Coffee from the coffee machine, at breakfast, for a fee, Wi-Fi is decent. Smoking is not allowed in the rooms, but there is a smell of smoking.
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Василий Слепокуров
Level 6 Local Expert
October 28
Surprisingly good hotel, I expected something else, but I was pleasantly surprised.
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Анатолий Белицкий
Level 5 Local Expert
March 7
A good hotel, the pros are clean, polite staff, the cons are there is no shop, buy water or something else, the hotel bar closes early
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Сергей Смоляков
Level 10 Local Expert
April 20, 2023
Very comfortable rooms, large, comfortable, blackout curtains, blinds, mosquito net on the windows, comfortable mattresses. Heavy doors with reliable sound insulation. The room has a kitchen with a minimum set of dishes, a living room and a sleeping area.
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Ярослав Трушутин
Level 10 Local Expert
July 23, 2022
A fresh clean cozy hotel. Large bright family rooms with kitchen))) you can not only reheat everything, but also cook it))) They cook delicious. There is a minus located far from the center somewhere on the outskirts in the old part of the city. But there are also advantages, a number of shopping malls are full, you can go out for coffee. The elevator is one and small, you have to wait a long time)))
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Дмитрий Гарус
Level 11 Local Expert
March 29, 2023
The rooms are spacious, the locks are digital, password access, payment is remote. Communication with the administrator is minimized. The rooms have everything for a normal business trip stay: kettle, microwave, dryer, iron, water filter, disposable slippers. There's an ambush with parking, but if you arrive before 8 p.m., you can get stuck. Nearby is the American Embassy, on the ground floor of the building there is a cool coffee shop with breakfast, lunch and dinner
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Евгений Малый
Level 8 Local Expert
June 22, 2023
An excellent hotel - spacious, bright rooms, the bathroom has everything you need for a comfortable stay. Delicious breakfast. In general, the top five:)
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Александра Ермолова
Level 4 Local Expert
May 5
A great hotel, cozy rooms, a huge shopping center nearby. The staff is polite and helpful.
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684187 Роут
Level 2 Local Expert
November 9, 2023
A good option for comfort class accommodation with buffet-style breakfasts. There are rooms for working on a computer, you can also print documents.
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Илья К.
Level 9 Local Expert
April 15
Great hotel. The room is very spacious and clean. Polite staff. I recommend.
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Сергей Ренёв
Level 5 Local Expert
May 22
A good hotel. The breakfasts are modest, but you can always find a dish for your taste
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Василий К.
Level 5 Local Expert
March 6, 2023
The hotel has a strong 4 stars. No complaints.
No problems with check-in. Check out in 2 minutes.
The breakfast is at the same level both in terms of quality and assortment, and in terms of the responsiveness of the staff. If you need scrambled eggs, then it will be... And if suddenly she is not there, then wait a minute and she will appear.
The business trip was a little less unpleasant thanks to the hotel staff.
Thanks again, I liked everything.
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Aleksey Khonozhenko
Level 12 Local Expert
November 2
The price does not match the quality. Breakfast can generally be rated with a minus.