Keramin
686 reviews
February 4
Good idea from Keramin. I can't say "wow". The assortment is large
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December 18, 2023
7.11.23 we purchased tiles, a toilet bowl, a bathroom mirror, a washbasin with a pedestal in Keramin (Osipovichskaya, 18). They took the goods, checked the tiles, mirror, toilet bowl, washbasin. And the bedside table was brought wrapped in stretch film and packed in a cardboard box. The warehouse workers opened the box from above, we looked in: the cabinet was in place, there were fasteners. We brought everything home safely. By 11/22/2023, the toilet was finished with tiles and a toilet bowl was installed. It came to installing a washbasin with a pedestal (which still stood in a box in a heated house)... We take off the packaging, and there...in 4-5 places, the side facades are swollen, scuffed or scratched on the door. 11/23/23 the husband took the bedside table back to the store. It was accepted, noting at the same time that such defects could not have appeared during the 2 weeks of stay with us, that the cabinet was dry and the defect was old, that conditions were violated somewhere during manufacture or storage. After taking the bedside table, they promised to contact us. On 11/27.23 and 11/28.23, Viber replied that the box was dry when handing over the cabinet to us, which means the cabinet was of proper quality, especially since "you examined it."
An unpleasant situation... During the construction of the house, so many Keramin materials and products were purchased, but there were no such problems. You usually check what is fragile or can be easily damaged: mirrors, tiles, ceramic products... they could not even think that such a situation could be with a pedestal... It would seem that a large company has established itself in the Belarusian market... and such a situation! You don't even want to take the bedside table...
check everything carefully! Even from trusted sellers! They also fail...
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April 13, 2024
Very polite and friendly staff, bought everything you need for a bathroom.And most importantly, it is very profitable to get a loan at 4%.
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October 3, 2023
The choice of goods is large, there are both tiles and plumbing fixtures with faucets. There are many consultants who are ready to help with the choice. I liked everything, chose almost everything that we planned
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2
July 17, 2023
I'll start in order so.... I needed a toilet bowl that wasn't sealed.... Let's go to keramin. I was already looking at the Internet so that I would like to choose this store with a limited budget because there is also a supposedly cool store with competent consultants, etc.... But after going there, there is no more naked.... We approached the consultant.... A boy of about 20 years old shows me the toilet, he says yes, there are a lot of good fittings... But no one has written anywhere, and there is no information on the site either.... The Czech Republic is indicated... The difference is indicated, but it is not in this, well, I think maybe they forgot to specify... Then I realized that on purpose... It is not listed on the website or in the store..... And the consultant did not even begin to strain himself to tell me that there is such a thing only with different accessories, of course I would choose the Czech Republic.... And I also want to sell China to specialists like me as soon as possible, which I found out later when I unpacked at home.. And so I bought the price of the issue 312 rubles, I paid with a turtle. It was issued to us on July 13th.. They told me where to go to pick it up.. They told me to wait until they collect it.. They waited for an hour, probably they bring it on a roll, they open it and there the marriage is even circled in two places with a marker.... Good...the employee himself was taken away by a disgruntled disgruntled person.... After 20-30 minutes, another one is brought, I try to look at it, he tells me you better not take a heavy one, well, okay... I show him in one place where I don't really like him like this, well, when you put it on, it won't be visible...the fittings in the barrel are glued with glue. The warranty period for porcelain is 5 years...In short, we are tired of waiting so long in the heat, we take it away...wait for another minute..40 was like death... The next day I think let me look at the fittings... I climb up and open the tank and find out that the fittings are China ..... Which is not listed anywhere and I see a chip on the barrel itself, and this really upset me... It feels like they are deliberately cramming in the beginning of the product is not in good condition, or they may not notice...... And they won't change a little thing... Yes, I will not put it as it is, since it is more expensive for myself to lower it again from the fifth floor... I am a fragile woman... Bring them back later to sort things out... They will throw it off to the fact that when transporting, etc.... they will only make you guilty ..... In short, the impressions are very good... I can't imagine how the plumbers will laugh at me when they fix it on 20-21..... And I, in turn, will tell you what an awesome Keramin we have only with a mat.... I don't recommend it to anyone
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2
2
November 23, 2023
On a day off, it is better not to visit the store at all. You can wait about 1 hour for the issue. I bought an overhead washbasin of Bari. I get it in stock, check it. I ask if there is a plane, if it is flat, so that there is a tight fit to the surface. The answer is "It's Keramin! What do you want?" And this is what the Keramin employee says!!!
I take it and load it into the car. All the clothes are covered in dust from the washbasin box, which was in a condition as if it had been in the warehouse for about a year!
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1
1
December 25, 2023
A good store, products are presented quite conveniently.The logistics service works perfectly, the tiles were delivered quickly and accurately at the set time.
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September 7, 2022
Many thanks to the excellent specialist designer Elena Pashkovskaya!!! She helped us choose tiles for the whole house, in color and texture.I made a design project, with all my wishes.
We are also grateful to the organization for such discounts as 10% for large families (especially when the amount exceeds 10,000 bel.rub), the amount is quite significant.Also, free shipping and unloading of goods from the amount of 1500 bel.rub. There is something to choose from.
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1
November 29, 2023
A good store, the girls are designers too, they tell everything quickly and clearly, show and count how many materials will be needed, I recommend)
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August 14, 2023
It's not bad...but there are queues for designers on weekends...the staff is polite, in principle it is worth visiting and getting ready to spend time...but it is worth it that the problem of purchasing goods will be solved, a good and interesting place.... the exhibition of goods is made interesting, but still a consultant is needed in such a case...and this time ...
the quality of the product offered in the price-quality ratio is pleasing, I recommend this salon
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1
December 3, 2024
A good store, friendly staff will show and embrace everything
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1
May 12
We went to the reception and asked for a designer, and they gave us a room in the queue. We waited for 30 minutes , but our parents just walked up to the table on the second floor and sat down with a free designer) when they asked why there was no clear answer , respectively)
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June 19, 2024
There are very nice tile options, but the price-quality ratio leaves much to be desired. I do not recommend it
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March 2
It's a great store, but one disadvantage is that it's very far from Lebyazhy (
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1
May 27, 2022
Nice interior design, it won't be crowded there. A wide selection of floor and wall tiles, sanitary ware and bathroom furniture. Pleasant and helpful staff, they will always help, show and tell.
For newcomers: if you have a discount coupon, then take with you, in addition to the coupon, the relevant supporting documentation.
In my opinion, the most intelligent of the solons "Keramin" is here!
I recommend it!
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April 30
They will help you calculate the number of tiles.Newcomers get a 5% discount%
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1
July 27, 2022
The ceramic tile store is comfortable for a long time, samples of bathroom rooms,bathrooms,kitchens with an approximate combination and design of finishing of various tile products are displayed along the entire length of the walls, consultants will prompt and direct to designers where they will select and print out the design project of your bathroom, kitchen or bathroom on your computer,samples of various plumbing equipment are exhibited,from toilets, faucets,lockers, towel dryers.In the middle there are places with comfortable vines for waiting in an electronic queue.The warehouse for receiving the purchased goods is located on the back side of the store, where there is also a check-in according to the specified e-mail number.There is a delivery of the purchased goods to your home, the bonus system will be opened to you after the purchase of goods over 900 rubles.
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January 25, 2024
Can you explain to me why, when purchasing goods for more than 5,000 rubles, I have to: look for a carrier, look for loaders, drive through several dirty warehouses that are not close at all, sit for hours and watch loaders roll around the warehouse and wait for the paid goods to be loaded???? This is some kind of horror. Why is there no delivery? What kind of service is this!
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2
5
December 18, 2024
Cool store. That's just the movers spoiled the impression: our rudeness is everything.
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1
1
August 17, 2023
Good afternoon, we contacted the salon on Osipovichskaya/Asanalieva. When working with clients and choosing tiles, designers do not take into account the location of sockets and attachments (in particular, it is more difficult to put a socket on the ribbed surface of the tile)
When drawing up the design project and the final estimate, the designer made a mistake, there was a discrepancy of 1 pack of tiles, we did not immediately notice this, the salon refused to make an additional one for us.delivery.
Bottom line: the rating of the salon is 3-
I advise all customers to carefully check the number of tiles in the design project and the estimate for payment.
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2
2
February 28, 2024
The toilet bowl was inspected during delivery from the warehouse in the pouring rain, and the same poor fellows were sorting through the tiles nearby. Keramin arrange at least some minimal canopy for customers in the product pick-up area. It is also surprising that not the entire product range is presented in such a large showroom and consultants explain different configurations on their fingers.
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1
April 23, 2024
It is interesting, beautiful, there are a sufficient number of consultants on a day off, it is very pleasant 🙂
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February 22, 2024
A large selection, many designers, a warehouse nearby. Parking is small. You can get there by public transport.
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2
October 20, 2023
Terrible attitude to customers, sellers seem not interested in selling goods, answer questions briefly and indistinctly, distracted by a personal conversation with colleagues. The store claims its advantages, one of which is "many payment methods", as a result, the terminal does not accept the phone, I had to pay through the erip. Free delivery is indicated on the website, in fact, the store told us that delivery costs 50 rubles, without lifting to the floor. To raise it, another 25 rubles. When asked why free shipping is listed on the site, the girl rolled her eyes and answered: "it's a completely different system." It's a pity that I had to buy the product in this particular store, we won't come back anymore. Ruined the mood.
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1
November 17, 2024
The store is not bad. Polite staff. Large selection of tiles
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August 17, 2023
An excellent store, courteous staff, a wide range of products, project and design specialists work on site, which is very convenient.
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March 30, 2024
A good store with a very large selection of tiles. If necessary, they can help with the selection, and when ordering, they will also make the layout of the tiles.
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October 23, 2024
The staff is very friendly and sociable.I bought one tile, it didn't fit, and a week later I changed it to another without any problems.
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June 14, 2024
Well, che, this one, well, it's okay, che.
The boys are clear.
The designers are smooth.
The aisles are smooth, the ceilings are beautiful.
Minus - incorrect managers ( change )
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1
1
February 12, 2024
Great store! We work with cashless payments - the managers are excellent, they always meet us halfway! There is a wonderful employee on the invoice statement, it feels like she doesn't know her mother's words). The level is all in one word.
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March 26, 2024
I'm coming for the second time, the last one was two years ago. Nothing has changed. Old collections, if you liked something, there is a high probability that the desired colors are missing. Parking is normal and that's it
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1
April 12
I really liked the store and the service
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2
December 16, 2024
A huge selection of tiles, plumbing is average
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March 5
A good branded store from the manufacturer
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1
November 26, 2023
Super store friendly staff culturally and popularly explained showed , it remains only to pay . well done!!!!!
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March 2
Nice tile salon... plumbers ,
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1
January 21
The warehouse is beautifully decorated and nearby.
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December 4, 2023
A huge selection of tiles and related consumables, professional and individual approach to each customer.
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1
May 24, 2023
Very good staff, great assortment. The help in choosing is very competent. Delivery to the apartment, summing up the visit...some advantages. Thanks to the staff.
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December 30, 2022
A good store. The collections are beautifully presented. The staff is friendly and happy to help you. Convenient order collection system. A nimble warehouse. Excellent assortment.
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3
September 24, 2024
Fast and high-quality, high-level service. Thank you.
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May 12
They serve you quickly and competently
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October 8, 2024
A good Keramin shopping center. Unobtrusively but under control.
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March 5
No one will pick up the series in the warehouse because of the three tiles
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March 16, 2024
I bought a tile — it turned out to be defective.
I bought a toilet bowl - beautiful design, functionality - just terrible.
The sink in the bathtub is fine.
But the sink in the bathtub is fine.
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December 14, 2022
The largest Keramin in Minsk. All tiles from the collections are laid out in the exposition, the collection, shade, size and price are immediately indicated. It's nice to be walking from exhibit to exhibit. Because it was laid out in different shades at once, I easily chose a close one for the floor and the apron (in the kitchen). Budget prices
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March 4, 2022
Good evening, I want to express my great gratitude to the sales consultant Katerina, who works in the salon store on Osipovichskaya for her help in selecting tiles, and for her professional attitude to her business, when I came to you I did not think that I would find something suitable in the price-quality ratio, but the result exceeded all my expectations, I bought everything I needed. A person is 100% in his place and does not eat his bread in vain. I would like to wish your brand more such employees. Respect and respect. Also, special thanks to the delivery department and the guys who brought it, the delivery was carried out at 39 Mozhaisky Street.Thank you very much and good luck in the further development of the Keramin brand
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July 5, 2023
A good store. A large selection
A very pleasant team . They prompted and helped with the choice. They gave a lot of good advice!
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December 16, 2024
Spacious, great selection!
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April 4, 2024
I bought a washbasin in the toilet, it turned out to be crooked, with the receipt saved, the replacement was performed quickly enough, but the replaced washbasin also turned out to be crooked.
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