We stayed at this fabulous hotel in October this year. A beautiful place, the sea is 20 meters, the beach is sandy with small pebbles. We enjoyed nature, the warm sea and the silence. A vacation in October has its advantages.
The hotel has a cafe and a shop. The prices are affordable. The rooms are simple, everything you need is there. The rooms are cleaned regularly. The staff is friendly and friendly.
The place is very beautiful!The hotel is unusual - a castle that harmoniously fits into the local landscape! Probably, his mistress dreamed of becoming a princess since childhood and created such a fairy tale. Even the locals proudly said that the "Marble Castle" decorated the Monastic Gorge.
It takes 20 minutes to get to Pitsunda at a leisurely pace or 300 rubles by taxi.
There are disadvantages, of course. Garbage along the coast. Many hotels seem to collect it. The neighborhood of luxury and ruin is everywhere.
But the purest sea and the nature of Abkhazia cover everything with a vengeance.
By the way, we only met good locals.
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Юлия Нуруллина
Level 3 Local Expert
September 21
If you dream of peace and quiet, if your goal is to enjoy the beautiful sea and relax your soul, then you are definitely in this wonderful place. The hotel was pleased with its cleanliness, timely cleaning and of course its location. One step and you're in the sea. One step and you're on a soft, air-conditioned bed. Of course, this area is a village. There is one cafe and one dining room, and in the morning the roosters sing. But the cafe has great food and live music and dancing, and the dining room is quite edible. The ideal service is still very far away, and the hotel and the cafe and the dining room have a lot to grow. I wish prosperity to the Marble Castle! I wish you to keep the beach clean! I wish the staff to be more responsible and friendly! I wish us to definitely return there!
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Алексей Севрюков
Level 5 Local Expert
September 20
A good and decent hotel. But on the sidelines.
Right, well, right on the sea). 20 meters. Gentle descent and sand. Sand, as it turned out, is even a disadvantage. It's not a very big wave and that's it, muddy.
The dining room is not bad both in quality and assortment. There's a store right there to buy something.
The road is the last km to the hotel, it is full.
Well, if you got to know Pitsunda better, you would probably choose another place. Closer to the pebbles with clear water and pine trees.
But the hotel is really not bad.
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Наталья ШАПОВАЛОВА
Level 8 Local Expert
May 18
The architectural idea is impressive. To fit a hotel into the landscape like this is simply amazing!
The location is great! 10 steps and you are on a sandy beach. It is regularly cleaned, which was witnessed and it is very good that the hotel has its own equipment, so everything is done quickly.
The rooms are very spacious! And what I want to especially note is the sound insulation! So tired of cardboard pretty hotels where you can hear every sneeze of a neighbor. I got enough sleep here.
I read the reviews of some vacationers who write that everything is terrible! Nothing but bewilderment does not cause. Well, or it is clear that competitors are pouring mud. Let it remain on their conscience.
I will say for myself - a good hotel. For a holiday with children, that's the thing. And that's a minus for some, well, for example, "standing on the sidelines", so for me it was such a thrill to take a break from the hustle.
I recommend
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Dream
Level 6 Local Expert
October 14
We are having a rest now, I like everything, I especially want to mention the maid Svetlana, very pleasant, responsive, diligent, always helps, will tell you. He does his job in good faith.
The local canteen liked the pancakes with meat.
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Максим Непогодин
Level 10 Local Expert
July 7
A very cool place, a small river flows nearby. It's fun for a child to drum in it. Well, I hope it's a river)))) because there is a large village at the top, there is a normal dining room in the castle , there are stones in the sea nearby and you can dive with a crab mask near them, walk around the village that is higher there, nature is fire , you can see the local life.
The area near the castle is beautiful, but small
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Инкогнито 5356
Level 3 Local Expert
September 15
The rest was a success, and many thanks to everyone, the owner and hostess for the beauty of the building, the staff for cleanliness and comfort, the sea for gentle days, the dining room for delicious food, 3 happy days...... for Abkhazia - this is a breakthrough in tourism!!!
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Alemarket
Level 13 Local Expert
October 2
The place is beautiful, there is a nice sandy beach and a dining room.
The price tag for accommodation is above average and does not correspond to the market, it is clearly overstated at times!
The beach is nice sandy, with a shallow bottom, very convenient with small children.
The dining room is very decent, the food is delicious and varied. The price tag is very adequate.
But there is one caveat, ordinary pangasius is punched at the price of grilled salmon, and when asked why 100 grams of pongasius cost almost 200 rubles, the girl explains what is so crammed into the computer.
It's unpleasant, of course, when they cheat so brazenly.
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cat ripper
Level 2 Local Expert
September 26
A quiet and remote place from the hustle and bustle with an excellent sandy beach with a gently sloping bottom evenly deepening into the sea, which is important for children and adults who cannot swim! - about 15 meters from the shore, the depth is about one and a half meters and then the deepening is gradual
The sea water is clean, sun beds, awnings, taps with water for feet
The territory is clean and well maintained. The dining room is of high quality, balanced, with a sufficient menu for breakfast, lunch and dinner.
The hotel is cozy for living, with well-organized maintenance work, air conditioning, refrigerator, bathroom, toilet, TV, Internet, cold drinking water in the tap (clean)
I would especially like to note the good-natured attitude of the staff and the manager of the Marble Castle, Jeanne, who permeates all the activities of the Castle completely and solves issues in the field of competence for once or twice! - Many thanks to her and the entire team she leads!
Thank you very much to the owner and spiritual inspirer Olga Alexandrovna, who realized her project and paid personal attention to coordinating many issues before arriving at this wonderful place!
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Татьяна Полатовская
Level 3 Local Expert
July 7
We are resting (July 6-12, 2024). The hotel is wonderful, on the very shore of the purest sea. The dining room is top class! It's delicious and the portions are large. The beach is cleaned of debris with a rake every morning (5 am). I recommend it to everyone!
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Владимир Остриков
Level 7 Local Expert
September 22
We liked everything, especially the architecture of the castle itself, special thanks to the hostess and the architect of this beautiful building. The sea is under the window, the relaxation of the night is cool, the window was not closed. The only food is expensive, there is no variety, but this is a subjective opinion. In principle, as in the whole of Abkhazia.
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Оксана Курасова
Level 7 Local Expert
November 10
Very beautiful! Divine! The sea is clean, there are few people. We rested there at the end of September 2024. It's expensive, of course, but it's worth it. The coolest place in Abkhazia. It won't work for party people, they'll be bored there.
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Галина Томашевская
Level 20 Local Expert
August 11
There is no room in the castle for the money for which it is sold..
The beach is yes, a great sandy beach. The sunbeds are terrible, it's just more comfortable on the sand. There is no sensible parking.. 3 stars pulled for the nature around.. and the absence of staff at the reception desk almost around the clock.. clean up the beach, put things in order. And do not allow garbage to be collected right on the beach.. garbage bags should be stored in a separate place, not on the beach under the sun, and the sorters there are street dogs
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Валерия Викторовна
Level 12 Local Expert
July 11
Very nice hotel, great location. There is also a dining room , a shop , and a good beach , the only drawback is the rooms, a little more comfortable. Well, this did not spoil our vacation, since we did not come to live in a room, but to walk and swim in the sea! And so everything is clean, very pleasant administrators. I advise everyone 👌🏻
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slukinsv s
Level 6 Local Expert
August 29
A comfortable hotel. The truth is a little expensive. But the high cost pays for itself. The main thing is quiet inside. The rooms are spacious. As a disadvantage, there is no nutrition. But this is for an amateur.
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Sergey Z
Level 5 Local Expert
August 19
It's a great place. We come here every year.The rooms are clean. The service is excellent. Sea and mountain views from the terrace. The only thing I would advise is to close the beach area from outsiders so that you do not have to hunt for sun beds.
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Михаил Ишутин
Level 4 Local Expert
September 2
Good mood to everyone! Previously, I wrote a review with verbatim mats and threats against me, for which apparently my review was deleted (Friends, stay away from this place! Jeanne works there! My friend and I came to their supposedly beach to relax. I lay down on a chaise longue, and my friend went swimming. JEANNE appeared, who demanded that I abruptly pay for a chaise longue and a canopy. I said that everything was fine, my friend would come out of the sea and we would pay, because I left my bag in his car, and I had no right to rummage through his things, he would get everything himself when he came out of the sea. To which I received a bunch of obscenities and threats, then things were thrown to the ground from my friend's chaise longue, and they promised to beat me. 15 minutes, or even less, and we would have paid for everything, but this woman decided that she was super in charge and 15 minutes is a luxury for us beggars. At the same time, she stated that everyone in this hotel is like her, and it is useless to inform the binifiars of this business about this incident! In short, all the positive reviews are fake, run away from this place, there's JEANNE and her kind(((((
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сергей мишуткин
Level 8 Local Expert
September 8
But this place is the best, the beach is a fairy tale 2. the two are very tasty to eat, the pizzeria is good, I have not seen a better place in Abkhazia, by the way, and the accommodation is inexpensive
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Юлия
Level 2 Local Expert
March 18
A great place for lovers of beauty and beach holidays! We've been here twice.This year, everything was busy for our summer dates in January, so we had to postpone our vacation to get here again. We did not expect such a demand... The hotel is very decent in terms of equipment, cleaning and staff, and the appearance is just a castle from a fairy tale! The beach is sandy, the approach is convenient. They found on the Internet that this bay ranks 2nd in Europe in terms of water purity.Dolphins have been seen here several times.I liked the food in their dining room, sometimes everything was busy in the evening, then we went to other cafes.There were no problems with sun beds and umbrellas.It is not necessary to feed the alien dogs, it turns out that they are homemade, and in the summer they come to good vacationers for sweets, and then guests with children complain.There were no problems with water, electricity and the Internet, they have a backup system in case of any outages, this is important for Abkhazia.There is a special atmosphere here, it is very beautiful, secluded, the sea is at your feet, soul and body are just relaxing!If desired, you can find fault with something, but why spoil your vacation.
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Евгений К.
Level 8 Local Expert
August 11
Good day. So I got to write a review. Dear citizens vacationers, take my word for it, in no case do not plan a vacation at this hotel! As they say, everything looks beautiful. The administrator, who is always drunk in trash, who, by the way, met us in such a state. Communication with guests is disgusting!!!! The behavior of the administrator is disgusting. The hotel management does not care about all the guests at all! There is dirt, bedbugs, and debauchery all around. There is dirt and garbage in the rooms, until you remind me 3 times a day, no one will come and clean the room. By the way, the beach is sandy, but the water is muddy 25 meters from the shore. The hotel management has a solid UNIT!!!!!!!!!! ONE for the administrator!!!!!! The horror and shame of your hotel!!!
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Эвелина
Level 14 Local Expert
August 5
For me, this is the best place in Abkhazia. I want to come back to this place again and again. The beach is sandy, the bottom is soft and sandy, the water is clean. The food is like everywhere else.
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Алексей Румянцев
Level 7 Local Expert
September 14
I rate it that way because of the hostess of the hotel!We agreed in winter on the same price for a prepaid room, in the end we got a completely different one, I do not advise you to trust this person.
If you want to visit this place, it's better to decide on the spot yourself, but when they tell you to get exactly that room, first "it's busy" then they say "make an additional payment and no problem", although the entire census of early booking was provided.
P.S. I put 5 to the rest of the staff*
Very friendly, thanks for everything!)
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ЮРИЙ САВЧИШКИН
Level 6 Local Expert
September 26
The dining room is beyond praise. The food is hearty and delicious. There are two first, five side dishes to choose from. Payment is in cash only. The average price tag is 500 rubles for lunch.
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Никольский Михаил Эрикович
Level 24 Local Expert
September 29
Architecturally interesting, advantageously located hotel. Alas, they were not his guests, but his neighbors, but I really wanted to become guests. A good sandy beach only strengthened the desire
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Людмила Мартьянова
Level 11 Local Expert
August 22
We haven't been to the castle itself, we came to the beach. The road is very narrow, but it is possible to separate. The parking lot is small, but you can find a place. You can get to the beach by going down the stairs. There is a sunshade on the beach itself, the roof is something like straw. The beach itself is sandy, the entrance to the Mare is also sandy, not deep, for children it's the best.
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Александр Смирнов
Level 3 Local Expert
August 25, 2023
From the 10th to the 23rd of August, we had a family vacation , we liked EVERYTHING , the location, the beach (the desire of the child,,the sea at our feet,,) . The room on the second floor is 8th , sea view, the territory is landscaped, the dining room was used periodically (lunch and dinner went to Pitsunda-Gagra-Gudauta-Sukhum). We were met by the hotel manager Natalia , who completely owns the ENTIRE situation on the coast , a cheerful, sociable , kind person who is constantly in touch. All the questions that arise are solved competently and WITHOUT problems. We were supervised by the assistant manager Svetlana , a professional in her field, sociable, smiling ... the room is always clean, timely cleaning, change of linen, towels.... there is such a word NEAT !!! Our family really enjoyed the communication, rest, well done, the TEAM is well-coordinated and, most importantly, efficient .... we left in a great mood, I can advise friends and colleagues. (vacationers from Vologda) Thanks ...
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Mr. Sanpal
Level 20 Local Expert
July 23, 2023
I haven't been to the hotel itself, I can't describe the rooms and the service. It looks very impressive from the outside, the territory is large, beautiful, well-groomed. There is a shop, a dining room for everyone. Its own sandy beach with sun beds, umbrellas, canopies.
We went to appreciate the beach, lie on the sand. So: the beach is narrow and dirty – I was not impressed, the pines are higher on the steeper. The sea, Yes - the sea is clean and warm.
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Ксения
Level 9 Local Expert
July 13
The dining room is the most disgusting place, the workers are generally trash, I was somehow outraged by the quality of the food, there the worker was ready to attack me with her fists. They behave so disgustingly because people have nowhere to go to eat .There is a cafe nearby, golden sand is not bad, you can eat. The beach is beautiful, the sea is clean, the castle looks gorgeous!!
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Андрей Ванин
Level 4 Local Expert
July 25
When we were there, the water in the sea was terribly dirty. The castle has a beautiful interior, a peaceful place. Near Baba Yaga gorge with horseback riding - I recommend
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Инкогнито 1070
Level 3 Local Expert
August 21, 2023
We rested at the end of July 2023 (9 days).This is a great place!The food in the dining room is not very good, but the cafe next to the golden sand is excellent and who before that writes that the first 500 rubles, you probably chose a local dish baked with a flatbread on top.And chicken soup and borscht cost 250 rubles, and they are very tasty and the portion is large.Regarding the cleaning, I don't know who you were running after, we lived on the 1st floor, the maid offered cleaning every day, we refused ourselves, but she persuaded, let's at least wipe, refresh, thank you very much.The beach towels were changed every day.We were very sorry that we left there for Adler, rented an apartment for 13 thousand , here you would go there, who is not happy with this hotel 2 times cheaper, our athletes once lived there, there is no shampoo, gel, diluted soap hangs, the curtain is all mildewed in the shower ,the beach is terrible, stones, full of people,the sea is deep. Thank you for the rest, we visited you for the first time, we will definitely come again.
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Наталия Сопельцева
Level 10 Local Expert
November 3
A beautiful hotel, has its own dining room and a shop. The prices are reasonable To be on the coast.
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Елена Неважно
Level 6 Local Expert
June 17
A very picturesque place! Beautiful hotel, sandy beach. We went swimming there. The exterior of the hotel is stylized as a castle! There is a shop, a dining room for everyone who wants to have a snack.
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Мария Николаевна
Level 15 Local Expert
October 14, 2023
We rested nearby , we did not live in the castle itself .
It looks very majestic and stylish .
The castle has a cool beach , you can rent sun beds and there is a canopy from the heat .
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Svetlana Kosheleva
Level 9 Local Expert
September 16
Thank you for the comfort and a great stay
I will definitely come to you again.
This castle is simply royal.
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Ольга
Level 7 Local Expert
August 14
Accommodation by the sea. Expensive and rich. The price tag is above average for the average Russian citizen.
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Татьяна И.
Level 3 Local Expert
August 4, 2023
We stayed at this hotel in July- August 2023. But apart from the beautiful view of the hotel itself and the sandy beach, nothing pleased us! The territory is dirty, not well maintained. They don't take much care of the residents here! As long as you persistently apply several times, then they will do what you require!The administrator just throws up his hands and leaves!We were particularly upset by the dining room of the hotel. The canteen staff are like "sleepy flies"! Whatever you ask, they answer reluctantly! In the morning, tea and coffee were waiting for 40-45 minutes!!! Food has been on the shelves for a long time! You come for lunch, and the dishes are the same as they were for breakfast! We did not wait for bread and rolls (now we have changed the place of food) In the morning we have compote for breakfast, there is nothing to drink for lunch!!! Where the hotel grounds end, just a rural, dusty road begins. If it rains, it's muddy. Well, that's okay.There is nowhere to walk here. Where to eat: there is a dining room (accidentally found) at the address in the photo. It is twice cheaper ( if the first course is 500-600 rubles in the dining room of the hotel and in the golden sand cafe. that's 150 rubles in that dining room ) We are not thrilled with the hotel! The only thing that brightens up is the sea nearby, just go down the steps and the sand.The truth is also pleasing- sun beds and umbrellas are free! The beach itself is not cleaned much!
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Ксения Щербинина
Level 6 Local Expert
July 10
It's a beautiful place, and that's it.
We went to eat with the child and there was a hair in our plate in the food. And a girl came up with a sour goulash. Naturally, we did not eat there either.
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Екатерина М.
Level 2 Local Expert
April 23
except for the sandy beach, nothing good, the payment for the first day of stay is not refunded, I had to pay again, the service is terrible, they attack people like animals, intimidate that in such a nook, no one will help us, a couple arrived, a man is offered prostitutes when they left, I heard the arrivals also swore, they take payment for expensive rooms, check into the cheapest, traveled a lot, this is the worst impression left for a long time, do not waste those time and money, I really do not advise
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Екатерина Новичкова
Level 6 Local Expert
August 18, 2022
Nice hotel. There is a lock outside. Inside is the so-called neo -department ) that is, a fresh renovation, but there is no modern design. The beds are uncomfortable. The shower is good, the water pressure is excellent)
The most beautiful thing is the hotel right on the beach. And the beach is beautiful! That's what we're going to the sea for. There are water slides and trampolines for children.
The hotel has a dining room. At first it seemed good and inexpensive. But there was a situation: in the evening, the last ones left dinner, and the first ones came for breakfast. Salads and cakes have been standing since the evening, and they still are. Xs how long some dishes are idle. The child ate pancakes with cottage cheese there in the morning, then his stomach ached, vomited by lunch, then the temperature. Besides him, none of us ate these pancakes, so I sin against them. I finished a small piece of it myself, I didn't like the taste, I was surprised even then how he ate it all. I don't want to slander the hotel staff, maybe I'm wrong, everyone was so attentive to us, but be careful with the food.
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Татьяна К.
Level 15 Local Expert
October 1, 2023
I was resting nearby. Stunning sandy beach. It was in the second half of September. The weather is lovely. On the beach there are sun loungers and a magnificent dining room with adequate prices
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Екатерина Архипова
Level 6 Local Expert
October 8
I didn't like the mentality.
The beach is clean.
There's not much choice in the dining room
There are no trash bins.
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Галина Долгашева
Level 7 Local Expert
October 27, 2023
I liked everything very much. But we had a problem with the air conditioner. The masters were called, but the problem was not solved. In one room it was wonderful, and in the other it worked very badly. And in general, it's great. Its sandy beach and very close to the sea. There is a place to eat. The dining room is on the ground floor of the building and there is a great cafe nearby. The room has a refrigerator, microwave, kettle and dishes. In general, we are very satisfied. There were two times👍
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Мария Б.
Level 5 Local Expert
August 6, 2023
We stayed at this hotel in 2021 with three families. We still remember everything as a terrible dream. We didn't have a worse vacation or hotel. Apart from the beautiful view of the hotel from the outside, nothing else! We lived on the 3rd floor, there was no water for almost 2 days, neither to wash nor to go to the toilet, to which the administrator suggested that we take buckets and carry toilet water from the sea (to the 3rd floor!). The lights are constantly turned off. Is it really impossible to purchase a generator?! There were no problems with this in the neighboring Arabica, the lights were turned off, they turned on the generator and the guests had electricity and water. The beach is creepy and dirty. We constantly turned to the hostess of the hotel to organize its cleaning. You leave the room and a dusty road passes by the porch. The food in the dining room is disgusting! Cutlets for breakfast, lunch and dinner, which stood on the counter all day to the delight of flies. There were no breakfasts at all. There's nothing nearby, there's nowhere to go, it's a long walk to the city. We do not recommend this hotel, do not waste your money and your precious time!
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Alexandr K.
Level 9 Local Expert
July 22
A beautiful castle, I don't know how much the room costs, but the canteen is not expensive and delicious , and there is also a sandy beach 👍
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Лариса
Level 18 Local Expert
October 23, 2022
The rooms are spacious, the sound insulation is good, and the water supply is also good. The dining room is ordinary - both prices and assortment. The beach is sand. The sea is clear. The neighbors occupied the deck chairs either in the evening or early in the morning (some under the table or for things). Maybe it seemed to me the high humidity in the room and the smell (as after the repair immediately, I had a headache). From the last stop of the minibus, about 2 km to the castle. The place is quiet and peaceful to relax. There are a couple of shops, fruit outlets and a beach nearby.goods, cafes.
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Рианна
Level 4 Local Expert
September 1, 2023
What is it for vacationers. The prices in the castle are not small, it is located on the outskirts and there are not so many canteens and some cafes for families nearby. But this is just lawlessness, the employee at the checkout for not being able to change the money began to insult me with a Bastard and a Pig. I applied
to the administration, but she said that there are a lot of complaints about the dining room, but when she starts to figure it out, the vacationers themselves are boors and she can't fire anyone because she won't find anyone here. How infinitely greedy you need to be to charge 7.5 thousand for a room and for a penny, it seems that no one goes, hire only such boors and cover your greed. And those, in turn, get grub, dilute borscht so that you won't understand what it is, let alone compote. I do not recommend this particular hotel to rest, I doubt the cleanliness of the administration, everything that is nearby with this exception is just excellent.
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Катя Чахалова
Level 5 Local Expert
September 17, 2022
The territory is very good, although sometimes there are problems with cows. Sometimes they come and eat garbage. The rooms are cleaned, very clean. The beach is sandy, the sea is very clean. I think everything is perfect, except for the food. The food in the dining room is honestly terrible. It seems like you can eat, but it's not just delicious. And the city itself is far away, if you come, then only for the sake of the beach and the sea.
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татьяна пасечник
Level 7 Local Expert
September 8, 2022
I spent a wonderful vacation in this wonderful place.It is very beautiful, The rooms are standard, everything you need is there:water is a good pressure, a generator in case of a power outage.The room is cleaned perfectly, towels and linen are changed every three days.The common terrace is always clean, despite our night gatherings in the morning, the tables are cleaned, there is no garbage.The view is gorgeous, the sea is clean.The staff is pleasant and helpful.I will definitely come here again.
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Игорь Алексеев
Level 9 Local Expert
August 20, 2023
a good canteen, delicious salads and a favorable place to hide from the heat, the store also has everything you need and the main thing is that it is in an accessible place for residents of the area
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Радужное Лето
Level 12 Local Expert
October 22
This is the best beach. With the best dining room and the best staff both on the beach and in the dining room