Sushi House
477 reviews
October 25
I order sushi at this place regularly. Sushi is delicious and fresh, a wide variety, pleasant prices, discounts on sets, which is also very pleasing) The delivery is carried out on time, they always came to us quickly. Good luck to this offer and the service staff. Thank you!
See original · Русский
November 23
We attended a gastrofest in this institution. All the dishes were very tasty, the service was top-notch, the atmosphere, especially on the second floor, was very pleasant. I was very pleasantly surprised by the compliment from the institution in the form of dessert!
See original · Русский
August 9
Unfortunately, not all the food is delicious. Salads are not bad, sushi too, but if we are to be honest, then we should point out the disadvantages. There is a clear problem with soups in this institution.quite a long time ago I was faced with the fact that they brought me not soup but porridge, in which the spoon was standing, but the manager called and apologized and offered to replace the soup and credit bonuses.However, today I was also unlucky with another soup that went into the trash. It had a ton of salt and a layer of oil on top.I reported this and sent a review to their website. However, this time- no one did anything-they did not even offer to replace the soup and somehow solve the problem. I'm crossing sushi house off the list of places where you can order delicious food delivery
See original · Русский
1
October 20
We placed an order on 10/20/24. There are avocado rolls in the order, almost everything, because we love avocados very much. We wanted to wish Mom a Happy Mother's Day. but!!! As always, they called and offered to replace the hard avocado with a cucumber. Is this normal? How cunningly they work. What is the cost of cucumber and avocado is incommensurable. This is a deception of the buyer!!! The main thing is to warn and absolve yourself of responsibility. I urge the management to respond to such work by employees. Ruined the mood! If this happens again, I will contact the authorities.
See original · Русский
September 13
*I appreciate the delivery
Just today, my husband and I made a delivery order, ordered ramen with chicken, gyoza and Santa set. Gyoza was not brought, saying that she was not there (but she was visible and available for order in the application). The money for gyoza was returned, there are no questions here, and they called to warn that gyoza would not be there.
When the order was delivered, we first tried sushi and they were very strange - fresh, the rice seemed to have lain down, in one piece I came across a fish with a very dubious taste. I decided to try ramen and when unpacking I noticed that it leaked into the bag: I tried what was left in the glass - broth with bitterness, eggs with a dubious taste and very tasteless, tough chicken.
With soup, and before that, there was a joint in one of the orders, do not take coconut bread - mega unleavened soup, I remember I even had to add salt to it. We ordered many times before from sushi house, but this time was probably the last, it was very disappointing, I do not advise it.
See original · Русский
3
June 2
We ordered sushi with a friend for the first time in this institution. We faced very big problems with the site. We added a sushi set to the basket, and an inscription appeared that if you order more for an additional one.the amount, it will be a gift. They chose additionally. We chose a gift. We begin to place the order itself, write the address, phone number, payment is possible only by card. Adding the card, the order was lost. We have re-issued it, there is already more choice of payment, there is also cash. We made an order. There is a button for fast delivery for 3p, you have chosen it. We have completed the order. Everything is OK. Then the administrator calls in a couple of minutes. Your payment failed, and the money was withdrawn from our card. The receptionist said she would sort it out and call back. As a result, I called back in 5 minutes. It seems that the payment has already been made with them, but the order is not displayed. He asks her to repeat our order personally. We dictate, we say that a gift is also offered. To which we hear that there will be no gift, because this is an order not through the site already. Okay. We say that we have chosen fast delivery, it is also no longer possible, the order is not through the website. Disruption of the site is not our problem, but as a result we suffer and cannot get what we wanted.
We spent time waiting for the order to be sorted out. They cannot provide us with fast delivery. As a result, we waited
See original · Русский
3
1
October 6
I have tried sushi in many establishments and I am not a strong believer in food, but this institution just broke through the bottom with its product quality ...
1. Tasteless fish
2. Overcooked, tasteless rice, which is taught as THE MAIN ELEMENT OF SUSHI! And besides, he seemed to have been lying for 3 days already.
3. The filling is just the smallest and tastes worse than sushi in Euroopt, which is difficult to imagine even.
4. Also, as a marketing deception, they post a photo that does not match the description of the set!
If it was possible to put -10, then this institution is worthy of such an assessment.
See original · Русский
2
July 27
I would have put 5, but the order for two days in a row is very different.
Yesterday I ordered a set of sushi, hot and salad. Pick-up Z. Byaduli (you get 5 stars). The sushi is very fresh and I liked the rice very much, the gyoza is beyond praise, the wings are in a gorgeous sauce (the meat is soft and very tasty marinade).
The second day is sad. There was a delivery here. The aftertaste of yesterday))), I wanted more. But there is a huge disappointment. The same sushi - the rice is dry, the fish is terrible and somehow all salty (as if there is something spoiled in them), gyoza are not like that at all, the wings are almost without sauce and taste unpleasant.
Conclusion: if I order again, then only with pickup from Z. Byaduli. If everything is sad, I will choose another restaurant.
See original · Русский
2
September 19
On the 17th, from this place, we ordered the delivery of rolls on Yandex Food, ordered in Raubichi, delivery was set for 18:35-18:45, what do you think? As a result, at 18:46 it comes to me that the courier is not in place, but when I came to this place there was no courier, I corresponded with Yandex Food support, but they said that the courier accidentally set this status and was already on his way to me, as a result he never arrived, and I waited for him I was on the street for 1 hour and 50 minutes and corresponded with support all this time, in the end they just returned the money to me, no compensation and apologies from this institution, and they returned less than 500 rubles in money, because the Belarusian ruble fell, honestly, this is just a terrible situation I would not advise anyone. And it's better to close this place altogether, there are a lot of complaints
See original · Русский
1
August 23
I order their tuna poke for the fifteenth time, I like it incredibly! The gyoza is very tasty, the delivery is quite fast, the menu is quite large, there is plenty to choose from. Thanks for the work
See original · Русский
September 21
For many years, these were our favorite sushi in Minsk. Always fresh and delicious. But it looks like something went wrong. The last order was very disappointing: strange rice, unripe avocado, nori of an incomprehensible color.
Judging by other reviews, this is not a one-time mistake, but a trend.
It's a pity, we'll have to look for other deliveries.
See original · Русский
October 25
I ordered 2 sushi sets, as I liked them before, but apparently I haven't ordered for a long time, since this time they just delivered a disaster, not sushi. In one set, all the rolls were made from old nori leaves that couldn't be chewed. The second set tasted strange and had a bitter aftertaste. I didn't take any chances and finish eating, I just threw it away.
Complaints are answered for a very long time, but judging by the huge number of negative reviews and such quality, this place clearly does not care about the quality of food and its reputation. I definitely won't order from them anymore and I don't advise anyone.
See original · Русский
July 24
Excellent service, the staff are polite and friendly. The food is always fresh and delicious, and there have never been any complaints about delivery either. Thank you for the quality service!
See original · Русский
July 14
The order was made, paid for, the order was not delivered, neither SMS nor the delivery service specialist contacted after the order, contacted an hour later, they could not clearly explain anything, except that the order would be delivered in another hour!!!!!!We could not get any apologies or clear explanations; in addition to the phrase "a more experienced manager" will contact you, the question arises-who works for you???Specialists who cannot be called specialists!!!A spoiled evening; a spoiled opinion of your establishment and those who work for you!!!!The manager never called back and now you need to return the money for the undelivered order yourself!!!If it were possible to put a minus one; I would have done so!!!I do not recommend it, from the bottom of my heart!Work on the team!!!!
See original · Русский
2
September 11
Disgusting service and spitting in the customer's face. I will describe the situation using the example of 3 cases. 1st: 22.06 I made an order for 2 sets and there was a sweet rolls promotion as a gift. I made the order in the morning at 17:00-18:00, bring it and I didn't check it right away, and then it turned out that there were no sweet rolls at all.
2nd: 10.09 we made an order for 1 set at 17:00, the rice was as if it had been stale and hard in places, as if they had been made and they had not been in the refrigerator for half a day (well, no one was poisoned).
3rd: 11.09 we have already ordered not a set, but a WOK, well, it already seemed like it could go wrong. We made an order, a 1+ 1 promotion, ordered seafood woks for everyone, we are waiting, the order arrived, it's good that we decided to start without waiting for a couple of people and it turned out that they were with chicken. We call the operator (for a minute with chicken 17.99 and with seafood 24.99), she neither apologized, nor said that there would be a nice bonus to their joint, but only rewrote the order and said that it would be necessary to pay extra (as again it turned out we were punched not for 24.99 but for 26.99) and plus the courier brought a new order after 1.5 hours, I took the first one (with chicken) . As a result, the hungry would have sat for almost 2.5 hours and the institution did not even make any pleasant bonus for its mistake. No customer orientation, disgusting service and attitude, a bad impression of the establishment. We will look for another place.....
See original · Русский
November 4
I found the perfect sushi preparation for the family.
The quality, price and speed of manufacture are all perfect.
The staff, the young guys are pleasant and polite
See original · Русский
July 12
We wanted to place an order for delivery via cream.buy. We chose a set, the description of the promotion states that delivery to Senica is free when ordering from 40 rubles. We place an order, it comes out more than 72 rubles. At the same time, it is unclear what the amount was, click next - and voila - delivery of 20 rubles. I call the operator, Kristina, who says that yes, the delivery area has changed since yesterday, and now the order is only possible from 160 rubles. To my question, what is cream on the site.buy other information is indicated, I was told that it has not been changed yet. And that the order is now the only way and with online payment. I will be happy to send all these screenshots in MARCH, so that we can check this excellent pricing a little bit and contribute to the speedy updating of information so that people do not waste time.
See original · Русский
1
November 16
It's a mess, what a mess they have there!!!!
Ordered sushi, cumulative discount points were not deducted. Okay, their app and website are constantly not working correctly! Set up the website and the application)))
Left in the comments to the orders that you would call. No one called.
I'm calling myself! Please write off the accumulated points. They say everything has been written off and the amount to be paid is 63 rubles.
The courier arrives and says 77 rubles from you!!!)))
I'm calling again, it's impossible to get through. They say we'll call you back!!! So what???
Again, no one called))))
I'm not sorry, nothing at all. However, after a couple of minutes, the courier was written to charge us a normal price ....
Hey hello! You ruined my evening, you wanted to charge me more than I owe you. Will you call me back at all or are the words sushi house an empty sound!!!
My dear ones, and the joke is that I am a regular customer))))
See original · Русский
June 29
It was always great before. There was a shock yesterday.
1 - software failure
, they asked to pay extra for delivery because the application counted incorrectly. then they said that it was not necessary
2 - poor staff service
was not told about the wait. the site says 45 minutes, arrived in 2 hours and 30 minutes through numerous calls to support.
3 - poor food quality
, bland tasteless arrived, the fish is terrible, a lot of grass and cheap rice. sauces are cheap and tasteless purchased, not self-made.
p.s. cook 4 rolls - 15 minutes with smoke breaks, delivery in Minsk - 40 minutes maximum diagonally from end to end of the city along the MKAD. in support of "we are not responsible" and other fairy tales about how hard it is for them to live.
See original · Русский
2
October 11
Delivery was announced from 20.10 to 20.30, at 20.50 the operator said that the courier would be in 20-25 m ... at 21.40 they said in 3m the courier would be with you, canceled the order tk 25m the previous ones have already become an hour and for good reason, tk the courier arrived on a scooter through 20m)))but the operators did not inform the courier about the cancellation!!!!!Of course, the operators don't care, because they don't run in the rain!!!! And with all this.to find out about the order, you need to hang on the line for 5 minutes every call
Cancellation of the order, because at 22.00 you need to leave home!!!!the terrible service also lied about traffic jams in the city))
See original · Русский
October 4
It's been a disaster lately!
One day we ordered, we forgot to put drinks in!We got together with the girl on the phone, which will make a note and add it to the next order, the main thing is not to forget to write about cola in the comments.
We ordered another time, indicated in the comments, not only were we late, we also forgot about the drinks with the phrase "I should have called and said that you wrote a comment!"
Today we made an order, the waiting time is 1.50, ok, we ordered
Two hours later, we decided to call, and lo and behold, they deigned to tell us that the order was waiting 30 minutes longer
As a result, the final waiting time turned out to be 2!!! 40 minutes!!!!
See original · Русский
September 26
It's just the bottom. Honestly, it 's a pity for the time and money spent . Sushi set is not about anything , it is not very tasty, the rice is dry. The fish is far from the first freshness . It 's like they were bought at a convenience store an hour before closing time . I'm not talking about this noodles at all, everything is visible in the photo. It 's overcooked . The only more or less edible is a dessert, if you do not pay attention to their appearance. What the hell is this attitude towards customers? I'm paying a lot of money and I hope to have a delicious meal. By this time , everything goes into the trash . This is the first and last order here. I've never seen or eaten anything worse than this .
See original · Русский
October 16
We ordered sushi on 10/14/2024. The delivery is fast, there are no questions. The courier was not late, thank him very much. But, Seth himself..... It's disgusting. The rice is stuck together, the rolls cannot be torn apart. Unfortunately, it was not me who controlled it, but my guests who came from another country. I was very disappointed, the appearance was surprising, the fish was at a minimum, absolutely tasteless, bland, the rice seemed sour, half of the set had to be thrown out, etc. it was simply impossible to use this "product". We took the set "A-1 :25 years with you"
I don't recommend it to anyone. One star exclusively for delivery.
See original · Русский
October 8
delicious and always fresh food. always fast delivery and courteous staff. all the dishes do not differ in appearance from the picture on the menu. We will visit you again!
See original · Русский
September 17
I ordered two nigiri sets and two roll dogs today.
Nigiri rice is complete crap. It is undercooked, the grains creak on the teeth and drain away with water. That is, when cooking, cheap rice was used, not rice for sushi and the cook is a two-biter.
The cat did not eat fish. It is listed as a sea bass.
The dog roll is deep-fried in oil of not the first freshness. As a result, it has the same taste of rancid butter from a cheap eatery.
And all this costs 90 rubles.
Not bad for an institution that prefers additional profit to quality.
Never again.
See original · Русский
1
November 21
I installed the app and took advantage of the 50% discount offer. Perhaps that's why I waited exactly 2 hours for delivery, with 40-45 minutes announced. At the same time, there is no way to track where the courier is in the application. He did not call himself, and I myself called the delivery 2 times to understand in what light my order is. The second time, by the way, no one picked up the phone and did not call back. Thursday night is not even a day off. Sushi is for a big fan, it tastes strange, the roll is so soaked in deep-fried oil that apart from the taste of the oil, little is felt, but this is of course subjective. I do NOT recommend it.
See original · Русский
August 13
This is some kind of horror. I ordered a set for myself as usual, using the promo code for dessert that was given to me the previous time when the courier was late. This time he didn't come at all. When the order was confirmed, they said it would be delivered in 30 minutes, I waited an hour and a half.I called a short number to ask about the status of the order, and they told me that the courier had arrived and called, but I did not pick up the phone. There was not a single incoming call on my phone that I could answer. I made the order at one o'clock, and it was finally delivered at 15:30. And then the dessert was not reported.
See original · Русский
1
November 7
We ordered sushi, we liked everything very much. Fast, tasty, aesthetically pleasing)
Very tasty baked)
I will be happy to order more
See original · Русский
1
June 21
It's just disgusting. In any case, do not order sushi here.
We used to order sushi here consistently once a week, but now - Not only has the quality of food slipped significantly over the past year, but also problems with delivery ... We waited TWO and a half hours ... we couldn't stand it and still decided to call as they called - after 5 minutes they brought terrible, tasteless, It was a pity to look at Philadelphia, I had to separate the fish from the rolls and throw it away. In general, I highly recommend not ordering food at the sushi house.
I ask you to look into this situation.
See original · Русский
1
July 25
I ordered a tom yam, and they put some slops for 20 rubles in a plastic bowl, nothing in common in appearance or taste, two shells, one shrimp, and a couple of dead squid rings floated in some kind of liquid like from under a half-eaten weekly borscht. Are you serious!!?? And some old rice was put in a box, for some reason, but the appliances and napkins were forgotten ((To my disappointment, just words are not enough, the network has deteriorated unfortunately, I will now bypass it! 😡
See original · Русский
1
June 23
They promise to deliver the order within 1.10 minutes, and everything stretches for at least 2 hours. Great. Just when I started writing a review, a message came. View photos. They called at 23.00 and promised to deliver it within 30 minutes. They did not succeed in any way. To do it. It's a pity that now you have to pay for the order immediately, so you just wouldn't have paid in fact and returned it back. Eat it yourself. As a result, the order arrived at 23.41
See original · Русский
2
November 1
This is already too much!!!
The first time I closed my eyes to the HAIR in the rolls, but this time I decided to write, since this is already a pattern
I wrote directly to them, and they didn't even give me an apology for spoiling my appetite and mood!!
Minus the customer, I definitely won't order in this place anymore!
If you don't want to eat your hair, then it's better not to order here
See original · Русский
September 7
I do not recommend it! We arrived at Goretsky's address, 2 at 22.30. To put it mildly, the staff were not happy. The cashier deliberately did not approach the cashier, and when we began to leave, she began to dance... I had to go back to clarify the girl's name, but even then a refusal was received. By the way, the badge was also missing, which is a violation of the rules of trade. Sorry for the time spent.
See original · Русский
September 18
Disgusting attitude towards customers, rude administrator of the point on the Caravan, a stone slide.
They brought "expectation is reality"
She interrupted me all the time and did not allow me to explain the essence of the appeal, laughed in response when I said I would leave a review.
Sushi is small, the ingredients are stolen) we order the first and last time here.
Tom yam is sour, not the most delicious thing I've ever tasted.
I don't recommend it
See original · Русский
May 4
Delicious, always fresh food. Fast delivery. A fairly wide range of products, and absolutely all of them are pleasant to the taste and originally designed.
See original · Русский
June 22
I ordered delivery on June 8 , the order was clearly brought from the left in the photo not California , the manager called and promised to bring the missing position in the next order , delivery will arrive today , everything is always late , this is already the norm of things . Messages in Viber are deleted, before ordering 10 times, think if you don't want to spoil your evening
See original · Русский
1
August 3
Not competent operators cancel the order themselves!!! I made an order for the chernz app, they call me back. I couldn't pick up the phone, I didn't even sit down, and it's not always possible to answer, the operator canceled the order himself. And they didn't even send a cancellation message. I came for the order, but it's not there! That's how the workers are. And they only shift the blame on each other.
See original · Русский
July 15
We ordered delivery yesterday. At 22.00, the courier arrived only 2 hours later. It was written in the set that there would be 2 kokals as a gift. The coke was not put in. When I called the number of cents, the admin said that they did not have a coke. I asked maybe then what kind of bunus will you give. They also took it away. Sushi is not delicious rice as porridge fillings are small. I won't order any more there
See original · Русский
June 30
Disgusting. A meager number of rolls arrived for 80 rubles. The fish is thinly layered, torn, the rolls are absolutely tasteless, the rice is dried and hard, as if it is not seasoned with anything. They do not differ in taste at all. There is nothing to say about cutting and sizes, everything is of different sizes. This is the first time I have come across such tasteless rolls in Minsk. It's a shame to get it for that kind of money.
See original · Русский
July 23
We went in and specified the waiting time. They warned that the minutes are 25-30. We chose the rolls and made an order. The girl said that they would try to do it faster and asked to look in 20 minutes. There are tables with umbrellas outside the entrance. It is very convenient to wait for the order. I was ready in 27 minutes. The rolls are fresh. Everything is very tasty.
See original · Русский
January 4
I always ordered sushi here, it was awesome delicious. Consistently once a month, and in periods 4-5 times a month. Today I ordered to please the family, sit together and have a delicious meal..It was terrible. The fish smells, it is 3 times less than usual, the rice seems to have been ready for several days...It's not that it's not delicious, it's like I ordered sushi at the cheapest sushi bar...In general, it's not even close to what came to me before. It's sad, a ruined evening for the whole family..I don't know what the reason is, but the feeling of this order is terrible
See original · Русский
7
October 4
Disgusting delivery, we made an order, called and informed that the delivery would be within 2 hours, as a result, the order arrived only after 3 hours, no one reported the delay, we had to contact them several times to find out when they would arrive, terrible service, and the quality of the products is far from worth waiting for them for 3 hours
See original · Русский
August 3
Terrible sushi was brought. The price was indicated. 45 was brought at a price of 60p. They are not tasty, you can see that they were ready for a long time, there were no sushi devices for sushi, these are sticks. In general, the child was not satisfied. Terrible place, the quality of the sushi is terrible.. Do not order sushi from this organization
See original · Русский
October 11
I'm giving this place 0/10.
Ordered at 20:40, promised at 21:04 deadline, at 21:55 nothing was brought, they called several times to technical support, all operators are busy, no one answers in Viber, it is not possible to contact, delivery will arrive or not, it is not known
See original · Русский
September 22
Good evening. Today we ordered two sushi sets on Partizansky Prospekt. When they were picked up from the pick-up point, arrived home and started dinner, they took out a long hair from each set.... What is this supposed to mean?... So there are no sanitary standards..?
See original · Русский
October 10
Perhaps I will look for new sushi establishments! A complete disappointment. The total weight of the three ordered rolls, based on the information provided by the website, should be 790g. In fact, 761 gr. WITH PACKAGING! And the Philadelphia avocado maca rolls in the photo
of the site are wrapped with salmon by default. And in fact, less than half. The expectation and reality will be visible in the photo. Goodbye forever!
See original · Русский
July 1
They brought it quickly, of course, but the quality is just terrible. Not only is the fish not fresh, the rice is bland, falling apart before our eyes, but also a stone in expensive Philadelphia... Thanks for the ruined evening, we won't take any more ....
PS. It was lucky that we didn't break our teeth and no one was poisoned.
See original · Русский
November 7
We ordered a sushi set with cream. Order number 73032
+ we also ordered sweet rolls
They were delicious, but there was no filling in one roll (kiwi, banana), only cream
They paid money for the whole filling, not for a part …
See original · Русский
September 20
We ordered sushi in the amount of 64.98 and applied a promo code. The operator called back and did not warn that you still need to pay 10 rubles for delivery. We would rather add sushi for this amount and the delivery would be free. Autumn is a shame!
See original · Русский
September 17
We ordered Philadelphia avocado maki, Philadelphia Kunsei maki and Sakano maki rolls for dinner, the quality is just terrible and the taste is accordingly the same ... none. The color of the fish on the rolls is pale orange smoked salmon is salted (avocados are hard (do not chew) already spoiled 🫨
In the photo, for example, next to a plate with sliced fresh salmon (the difference is obvious)
See original · Русский
