Nice hotel. I liked almost everything. But unfortunately, the cleaning of the rooms left much to be desired. Then they forget to put a towel, then the sand is not washed off on the floor in the toilet. There is plenty of food, the beach is clean and sandy, as well as the entrance to the sea.
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Ольга М.
Level 21 Local Expert
December 17, 2024
Very bad attitude towards guests from Russia! The hotel is designed for Turks and Germans! In the queue for food, the tortilla woman put a plate on the Turkish woman who was standing behind us, and we had to wait for the preparation of the next portion. To the "question, what's the matter?"The answer is: "Mine is yours not to understand!" At the guest relay, Anna told us that the cake maker should not speak English, so I turn around what I want! The hotel is not suitable for families with children, as there is no animation for schoolchildren, and there is not a single Russian-speaking animator in the mini club for kids! One was met somehow, she squeezed reviews out of us, but she gave us incorrect information on activities, as a result of which we did not get where we wanted twice! Both pools are deep, 1.20 m minimum depth. The water is very cold, we were in the first half of October! It is inconvenient with kids, there is only a 30 cm baby pool on the territory of the miniclub, but I do not advise you to go there either, our 3-year-old kid picked up an intestinal virus somewhere and spent a day in the hospital under a drip! In general, the hotel is completely unsanitary, right from the floor in the restaurant, the waitress lifted the napkin clip and put it back into the napkins, the barmaid tampers coffee with her bare hands in the horn, and before that she spoke with the same hands on the phone, the bartenders have water flowing straight into the drinks! In general, cocktails are disgusting. They don't know how to do it, they cook it specially for Russians, they hint at tips! But usually tips are given for good work, and not vice versa, for bad work, so that you can work better! Be ready to be stoned from all sides, you can smoke everywhere except indoors and in the dining room on the street and on the beach and by the pool there will be a lot of smoking! It was the Oktoberfest holiday. They fenced off the territory, set the tables, did not let anyone in, or rather, let everyone in except the Russians! We went in, the animation manager chased us away, they say the start is in 10 minutes, I look around - people are already sitting at the tables and eating, I say, what are these doing here? Answer: "And they just sit there!"The animation manager is a separate story, the guests are to blame for all his mistakes! On the main stand there is a schedule that does not correspond to reality, when contacting guest relay, the situation was not corrected, as the wrong one hung and remained, we were given an "up-to-date" printout, but there were no declared activities on it, "then the whip broke, then the coachman ..." The food is very scarce, there is a lot on the tables what, but all the same rolls, pastries, fast food, at first the eyes run away, but on closer examination there is nothing to eat, there are few meat dishes, for dinner there are just huge queues for a kebab! Live music on the beach in the evening is also designed for Turkish guests, a couple of foreign hits, and then Turkish pop, until the Turks get tired of dancing, occupying the entire dance floor! There is no one at the disco! A hotel for pensioners!
One local resident told us that Russians have not been here for a long time, since 2014, in general, we do not need to start!
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Ярослава Пундор
Level 6 Local Expert
December 11, 2024
I really liked the hotel. Perhaps it does not reach the 5 stated stars, but in general it is quite cozy and comfortable.
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Лилия А.
Level 7 Local Expert
June 12, 2024
Great hotel. We had a rest in early May. The territory is well maintained and clean.
A sea of orange trees. The pools are clean. Slides for children are absolutely safe. The food is also unsalted, not overcooked. The rolls are tasteless. Different fish for lunch and dinner. We had a rest in May.
There were a lot of strawberries. Freshly squeezed orange juice for breakfast. There are smoothies by the pool in the afternoon.
Cocktails at the pool bar are so-so.
The animation was so-so. Perhaps the beginning of the season. The animators at the children's club are great, they are constantly making something with children.
The room is also great. The cleaning is good. The change of towels is timely. In general, the staff is polite.
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Вера Шмойлова
Level 9 Local Expert
October 29, 2023
I really liked the hotel. Large well-groomed territory, gardens with orange and tangerine trees. Belek is rich in pine trees. The air is healing, plus a clean warm sea. The beach is sandy and clean, the entrance to the water is good. Food for five points!
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Екатерина М.
Level 4 Local Expert
October 23, 2024
A very nice hotel and great animation! I really liked yoga with Gulbahar, I charged it every morning💜
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Олег
Level 8 Local Expert
July 25, 2024
Great place! High-quality service on 5++++ !
The staff is very attentive and helpful!
Keep it up !
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Геннадий К.
Level 2 Local Expert
December 15, 2024
Everything was wonderful! The sea, the weather! Especially the hotel staff is on top! Thank you all very much!
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Ямбаршев С.
Level 3 Local Expert
August 10, 2024
We liked the animation, played boccia, got a medal and went home satisfied. Thanks to animator Indira
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Зарема Ташилова
Level 7 Local Expert
June 29, 2023
Great hotel! We had a vacation with our daughter and friends at the end of April. Everything is great! Service, food, the area is incredibly beautiful and well maintained! It is large, there are many areas for recreation and children. All the staff are very polite. There is a very nice girl at the reception, her name is Z) I have already forgotten her name)
The absolute top five!
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Вероника Кондрашова
Level 10 Local Expert
June 21, 2023
We stayed at the hotel on April 23, we liked everything very much, the food is varied, everything is delicious, the rooms are excellent, the territory is large!
The only thing is not really a playground and animation, it is more for children 5+, I want more for kids. The staff is very polite, everyone speaks Russian better than Turkish) I recommend the hotel.
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Светлана Л.
Level 3 Local Expert
July 14, 2023
A great hotel, especially for families with children! Cool territory, delicious and varied food, good children's animation. One of the disadvantages is not very good room cleaning, but for us it was not the most important moment. In general, I liked everything!
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Аня
Level 8 Local Expert
October 4, 2024
A solid four, there can be no question of any five
I decided to add a review a couple of months later
The hotel as a whole is not bad, far from new, I was very pleased with the varied food every day, there is clearly a top five
Entertainment is a little sparse, but in general you can watch
The territory is fire, very green
The rooms were disappointed, we took a bungalow, the rooms were uncomfortable from the word at all, there was not even a rug on the floor, the beds were comfortable, the bathroom was clean, cleaning from under the stick, so to speak, it was necessary to constantly remind about it
The sea is beautiful, but it does not depend on the hotel exactly, but on the season (month)
I do not like Turkey in general, I had to fly due to the fact that currently this is the most affordable place to fly
I think we will not return to this hotel
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Ирина Г.
Level 7 Local Expert
June 24, 2024
Pros: friendly staff and good cuisine. The rest is for four.
The sea view is only on the 5th and 6th floors. However, they are settled starting from the second, where the view is only on the roof and trees.
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Анна Романченко
Level 4 Local Expert
December 1, 2024
A wonderful hotel, with a luxurious green area! The food is excellent, I liked everything!
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ирина иванова
Level 9 Local Expert
October 18, 2023
Fully corresponds to 5*. A huge territory. Very friendly staff. Full abundance in food and drinks. There are no queues anywhere, despite the large number of vacationers. The beach is excellent-sand and a gentle approach to the sea, there are always free sunbeds.Contingent:Germans, Turks, Russians.I recommend.
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Daria
Level 7 Local Expert
August 24, 2024
They were in August 2024 . A very nice hotel. The best one I've been to. Special thanks to the staff for the smile.
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OlgaKoroleva
Level 2 Local Expert
November 7, 2023
Great hotel, great staff! The cuisine is simply amazing! We rested at the end of October in early November 2023. I liked everything very much, only positive emotions remained! We hope that next year we will visit this hotel again. Both children and adults were satisfied with everything.
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Ирина Манукян
Level 14 Local Expert
December 12, 2024
The hotel is not new, but it is very nice and there is enough greenery. Its own sandy beach, the best for children. The food is varied. The animation is good. Swimming pools without heating, the only drawback, for those who fly in the middle of October).
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Вадим
Level 22 Local Expert
May 25, 2023
It's a wonderful place.
Not far from the airport.
A large building and small 2-storey houses.
Large territory, swimming pool, huge beach.
They cook delicious food, entertainment programs in the evening.
There is a place to walk around the city.
We had a great rest
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Цыган Иванов
Level 9 Local Expert
November 17, 2023
Great!!! I had a rest, the service is at the highest level, the food is excellent, the meat variety is lamb, beef and chicken dishes,delicious desserts.evening events for November are just great!!!
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Ivan Ivanov
Level 8 Local Expert
August 20, 2023
The hotel itself is not great, just good. The food is excellent, the territory is all green. Cicadas are screaming around the clock. The rooms are like from the USSR, the beach is normal, canopies over sun beds, not umbrellas, the sea is muddy and waves are constantly - it's interesting for 2 days. There's nothing further to do there. There is no animation, vacationers are either pince-nez or with small children.
I wouldn't go again.
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Вера Хараманова
Level 8 Local Expert
June 27, 2024
We have been to the hotel three times already, I really like to relax there! Warm atmosphere, nice beach. Evening rest with music from 22 to 24!
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Инкогнито 8867
Level 3 Local Expert
May 7, 2024
Great hotel! We just returned , rested from April 26 to May 3 , 2024 , cleanliness , territory, room cleaning , food everything is fine , I recommend
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Кадыкова Виктория
Level 4 Local Expert
June 17, 2024
I sincerely want to thank Guest relations for their responsiveness and friendliness, a wonderful hotel! I would like to thank Kamila and Hassan separately.
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Екатерина Д.
Level 3 Local Expert
September 20, 2024
I really liked this hotel, I thank animator Indira for playing boccia and a fun minidiscoe
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Комаров Николай
Level 12 Local Expert
June 8, 2024
The hotel is on the level. The food is very tasty, even for a 2-year-old child. A working children's club. Slide on the beach, ice cream. Indoor heated swimming pool and hammam. I liked everything.
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малика г.
Level 2 Local Expert
June 13, 2023
The hotel is very cool, I liked the area very large for walking for various adult games, I especially liked the mini club, the children spent the whole day there, interesting programs and activities, the animators are very pleasant. Thank you for a fun vacation.
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Инна Кровицкая
Level 13 Local Expert
November 9, 2023
We rested all inclusive in this hotel.Beautiful beach.The hotel is not new, but the rooms are good. The buffet is replete with dishes.
There are many places where you can have a snack throughout the territory.
Delicious ice cream.
Friendly staff
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Татьяна Четверикова
Level 6 Local Expert
September 29, 2023
Rested in September 2023. This is the 5th time Belconti has been in this hotel. Excellent hotel, good food for every taste. The territory is green, well maintained, fruit trees are growing. The beach is sand, the workers constantly monitor the cleanliness. The toilets on the beach are clean.
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Александра Мехтиева
Level 3 Local Expert
May 9, 2023
We rested at the Belconti hotel from April 26 to May 9.I liked everything very much, but we would like to express our special gratitude to the children's club. Thanks to the friendly team of animators for bringing pleasant emotions to my child.My daughter rushed to the Kids' Club every day to spend time there.Thank you again very much!
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Оля Зеленова
Level 3 Local Expert
November 2, 2024
Great food. Fabulous territory. Attentive and kind staff.
Thanks for the rest.
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Скороходов Игорь
Level 8 Local Expert
September 12, 2024
The hotel is worthy of all praise. Like it. Maybe we'll come back again if we don't find a better one or at the same level.
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Марина М.
Level 4 Local Expert
December 7, 2024
Great hotel! Delicious food and a wonderful evening program with live musicians!
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Татьяна Г.
Level 19 Local Expert
May 14, 2022
We were at the hotel in early May 2022. The hotel is for families with children. The beach is probably the best in Turkey: sand, good beach furniture, bar, snacks, ice cream, gozleme, fenced playground with protection from the sun and wind. The food is varied, the chefs are attentive. Drinking is more interesting in the lobby. Beef, pork, lamb, chicken, fish are served. Even a few dinners served delicious strawberries. You can go shopping on foot in Belek, there is a fair every Saturday with gorgeous fruits, spices, sweets. Turtles walk freely on the territory of the hotel. There are rabbits and ducks in the kids club, which is very interesting for children. We found a secluded fountain with fish and frogs. The rooms are cleaned every day. Animation for vacationers and children is good, children's animators are very talented and attentive. The SPA has an indoor pool, hammam, saunas. We did massages and foam massage in the hammam, very good quality.
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Александра Базарова
Level 7 Local Expert
April 13, 2023
We had a family vacation in April 2023. The hotel was recommended by a manager from online tours. In principle, I did not regret that I went there. Good food, no seafood, really, but I'll get over it somehow. Good alcohol, bartenders already remember you by sight and silently pour you what you drink. The disadvantage of nutrition is that there is no round-the-clock food, as in other 5*, In the afternoon we ate in the dining room on the shore, a small assortment, but in general everything is delicious. I read in the reviews that cocktails are made better in the lobby, in other bars not very much - in my opinion - everything is the same, especially since bartenders move from one bar to another. The slides were already working in April- but it was cold, +20 degrees. The sea is +18. I was saved by a surfer's wetsuit. So I would have climbed into the water. The hotel staff is very friendly, always helpful. We were supposed to have two club rooms next to each other. This was not reflected in the vouchers. we had an overnight flight, arrived at the hotel at 7 a.m., we were sent for breakfast, saying that they had our vouchers in the system unrelated, but they would try to help us. as a result, at 8 a.m. we were given a room at the reception in the main building (double bed and single) there were three of us, we immediately fell asleep. after lunch, they already gave the second room - through the wall. there were also 2 beds, but the bathroom was not made wisely, the curtains opened inconveniently and there was no dispensary with soap at the sink. in principle, it is uncritical.both rooms faced the sea. animation in the off-season is weak, it has just started its activity. you can play volleyball, table tennis, darts, mini golf. It's a 15-minute walk to Belek, we went for a walk there several times, smoked a hookah (weak). the cost for three adults is 200k, two rooms, for a week. a weak hamam, at first I thought of going to the spa program, but after looking at how it looks, I changed my mind. the pool is far from the steam rooms. the hammam is cold and uncomfortable. the sauna is small. there are a lot of screaming children swimming in the pool at the hammam, you can't relax... the Internet on the territory of the hotel is quite stable, it does not catch only at the sauna and at the disco
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Олег Вожов
Level 15 Local Expert
February 8, 2024
The kitchen is for every taste, the staff is Russian-speaking drinks without restrictions animation and for children and their parents the beach is sandy and clean, I recommend you go you will not regret it
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Русанна Борисова
Level 10 Local Expert
September 27, 2024
The animation is very funny, thanks a lot to animator Indira for playing boccia
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Настя
Level 8 Local Expert
September 16, 2023
I liked everything, we had a rest with the child. Large space for children from 4 years old. You can take an hourly babysitter if the child is younger. A large dining room for children. In general, a wonderful family vacation.
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Оксана Купинская
Level 8 Local Expert
December 12, 2024
Very green area, nearby there is a place to go for a walk, a good hotel
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марина бекимова
Level 10 Local Expert
June 16, 2024
Nice hotel. They clean up, change bed linen and towels on time. The room is clean, the air conditioner is working. We liked everything very much. Polite staff.
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Абрамова В.
Level 3 Local Expert
September 11, 2023
I didn't like the hotel, from the word at all!!!The territory is dirty, everything is old ... furniture on the beach, swings, slot machines are living out their days ... disposable glasses struck us the most!!!Top five in Ultra all inclusive!And if they pour into glasses in plastic containers, then they are often dirty and, by the way, depends on the change of bartenders, A la carte for money!!!Kapets, we are awesome!The service fee was told to us, that's what killed us!Freshly squeezed juice is also 5 euros in a five-star hotel ... there are no words!The kids club is super!They are doing great with the kids!The animation is so-so... for three!The food is delicious, not a lot of food by the way, as they write that there is supposedly a lot, the standard..I will say that the choice is not great, there are no strawberries, no peaches, Turkish ice cream was given at least once for a Turkish night!!!!Yeah, right now!I forgot to write about the wine..it is paid, yes, if you want a local bottling, they will pour it, and so from 30 euros and above.There are dried leaves on the territory, and they are in no hurry to clean up, stones are lying around..in general, some kind of dirt ... the waiters do not have time or are in no hurry to clear the tables or do not want to ... in general, Belconti is a sooo tired hotel, and he is tired of everyone and everything!!!I will not advise you and I will never come back here!Only a good mood saved me😊
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Мазепова Альфия
Level 4 Local Expert
December 13, 2024
A great hotel everything is thought out always fresh and varied food
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Катя С.
Level 7 Local Expert
October 12, 2021
Great hotel. We had a rest with my husband from October 5th to 11th. 1) The beach at the hotel is sandy, clean, there are enough sun beds, the entrance to the sea is gentle and comfortable. On the beach there is a small bar with drinks, open from 10 am, changing rooms, toilets, showers, a place to play volleyball. The sea itself, as well as the weather, are amazing. 2) The territory of the hotel is large, green, lots of fruit trees, everything is located very reasonably. Swimming pools, several water slides, bars and places where you can have a snack, including delicious ice cream. A children's corner, made of animals - rabbits and ducks in aviaries. 3) We lived in the main building of the hotel, in block E. The room is standard, has everything you need: a balcony, a comfortable bed, a TV, a bathtub, a hairdryer, slippers, decent toiletries, a mini-bar with beer, pepsi, drinking water was replenished daily. It was pretty quiet. Clubhouses are also available for check-in. I don't know about the inside, but they look very picturesque from the outside. 4) The food is very tasty and varied. A large number of desserts, watermelons, melons, plums, grapes, tangerines, apples, various types of meat, fish, pasta, a lot of greens and vegetables. Alcoholic cocktails are tastier in the lobby bar)) 5) The staff is friendly, helpful and quite efficient. There are many Russian speakers. 6) Entertainment. In the evenings, there is a half-hour children's animation (disco with a standard set of songs), almost immediately after - a show program (dancing, acrobatic numbers). As it turned out, the fiesta bar also has live music every evening. But I would say that this is a family hotel, not a place for wild parties. I would also recommend a massage and SPA at the hotel, I enjoyed it very much.
Our hotel and rest in general left only positive emotions, thank you for your hospitality and we will come again)
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Юля Живутская
Level 5 Local Expert
May 12, 2022
Beautiful green area, excellent service (at the European level), cool entry into the sea. The hotel is large - for 7-8 days it is just a great option (you can not get out of it). Russians are 30%, the rest are Germans, Estonians, Turks themselves. We got to some local football competitions and it was very crowded and fun. Otherwise, it is a solid, old-fashioned (in a pleasant sense) bourgeois hotel.
There is plenty of food and pools for children, impeccable sea and cocktails for adults.
From the practical: it seemed to me the best rooms in building A, in the main building on the 6th floor from 6031 to 6060 with sea views, in pitchforks. in 2022, you sign up for a massage with Eva (with pigtails) for energy, for a sports massage with Tolga (to solve medical problems) - this is a guy.
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Серж
Level 18 Local Expert
October 15, 2023
Cool hotel!We arrived at the hotel in the morning, went to eat, checked us in at 11:00 instead of 14:00!They gave a comfortable room for three, two beds (three will lie down freely on one, two on the other)!A large main restaurant (you will always find a place, a wide variety of dishes).A large area with trees, shrubs, flowers, tangerines, lemons, dates hang on the trees.On the beach, sunbeds should be occupied in the morning, because in the hotel, besides Russians, there were many Germans (but not indigenous, but immigrants from the USSR)!
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Вероника п
Level 4 Local Expert
August 20, 2022
We are staying at the hotel from 13.08-23.08.2022. The beach, the food, the pool, the green area, everything is good in this sense. With regard to the accommodation service, Russians prefer to settle in basement rooms, referring to the occupancy of the hotel.and foreigners (Europeans), even 1 guest is accommodated in a double room in a clubhouse. I clean the room for 1 star (only towels are changed , garbage is taken out of the basket, everything else is neither the owner nor dry cleaning.The bar is updated only if you call the reception. Like they forgot . Also shampoos and conditioners with shower gels, add 1 piece each, save money.pay special attention to insurance . The Turkish doctor comes to the hotel only for examination, no help will be provided, they offer to go to the hospital for a scratch and sit there in the general queue to see a doctor. They are rude , they force you to sign a bunch of papers, write off money from insurance), you will lose a whole day in the hospital, because Turks do not understand English in the main.the mass.Did the travel agency say?that they work with rhinestones from foreign companies instantly , with those bought in Russia like this .
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Мария Мария
Level 9 Local Expert
June 18, 2023
A vacation together with a 10-year-old child in early June.
The hotel was selected the day before departure...Many things turned out to correspond to the descriptions, but there were also unexpected disadvantages.
We have been vacationing in Turkey for a long time and regularly, we book hotels on our own, choosing carefully...but this time it turned out how it turned out))
Check-in: standard room with sea view. A waste of money: the view down is a solid roof. Yes, the sea is in the distance, but the eye still clings to the roof. But the main thing is the size of the balcony, where I expected to do exercises in the morning and sometimes sit with a cup of tea in the evening...The balcony is really tiny...Well, it's just very ((( Except for drying things there, it's no longer suitable for anything.
The room itself is clean, everything worked properly, the cleaning is good (I didn't get under the beds :)). We closed the strange small window with a visible lattice from the "balcony" with a Roman curtain, without understanding why it was needed at all.
Upon check-in, more: until you are given a room, temporary wi-fi will be connected at the reception, which is convenient (in the next hotel, where we moved after Belkonti, the Internet appeared only after check-in). Wi-fi, however, is not very stable on the territory, periodically crashes.
The contingent of vacationers is families with children of all ages: from infants to teenagers. There is such a noise at breakfast on the veranda, as if you are in kindergarten, and kindergarten is at the train station)))
About the restaurant: I still tend to call it a dining room in a good way, because for a restaurant, both the interior and the layout and serving of dishes are too uncomplicated. Visually, it's just food lying in marmites and on shelves. No problems with a beautiful design. But everything is delicious, with enough different types of meat, side dishes and vegetables. But with fruits, the second minus came out for me. There were no strawberries, no cherries, no medlars. Apples, pears, bananas (absolutely the same varieties that we eat in Moscow in winter)+ small green plums. A little sour apricots, but they had to be taken in time) Watermelons were, but not always sweet. Desserts are also modest: mostly soaked in syrup, the same taste, different shapes.
Outside the main restaurant, you can eat at the bar (fast food) and cafe (full meal) by the beach; bake gozleme, balls in syrup like donuts + ice cream.
Now another negative for me is drinks - both non-alcoholic and cocktails. They use the cheapest disposable plastic cups (those that are inserted into coolers) - hello to the pollution of nature - and pour something of a strange quality into them. Tomato juice looks like diluted. Non-alcoholic mojito is sometimes on sprite, then on mineral water...The Cosmopolitan cocktail is just a disaster))) Coffee at the beach bar is also not very good. And in the lobby too. You have to be a very unassuming tourist to like the quality of the drinks...I always drink about the same thing, I prefer quality to quantity. My personal opinion is that there is a failure with drinks in Belconti.
The service in the restaurants is fast, I would say that the speed of cleaning and new table setting is cosmic. To bring drinks, you need to "catch" the waiter, but they will bring it after that too quickly.
The territory and the beach: green, cozy, the beach is wide. There are two swimming pools on the territory, one of them with slides. The slides are not extreme. Without using inflatable cheesecakes. There are questions about the cleanliness of the territory, but not critical)
Animation:
There are classes for younger children and separately for teenagers. Evening shows are normal. We watched directly from the room, standing tightly on the mini-balcony)) After the show, you can move to the beach bar - there is live music.
The hotel has a shop with all sorts of stuff (convenient if you suddenly forgot something). Prices are expensive, however, in comparison with Moscow.
To summarize: the hotel is good, but we definitely won't go a second time))
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Юлия Т
Level 5 Local Expert
August 15, 2023
We are currently resting at the hotel, 2 adults + a 15-year-old child + a 5-month-old baby. Number 1282.
CHECK-IN.
We arrived at the hotel, we were sent for brunch (10.00 - 11.00), told to come after it, but at 11.00 the room was not ready, we were settled at 12.00 in building D.
Tired after a night flight, unfortunately, we did not immediately understand all the disadvantages of the location of this building. This is a free-standing block, which was connected to the main building by a stuffy passage. That is, with a wheelchair, we had to take the elevator down from the room, go through the passage, then through the rooms in block A and go down again by elevator... In the evening, after going to the sea, we realized that it was very difficult, so we approached the reception staff with a request to change the room.
The next day we moved to Building B. This is a completely different matter, everything is within walking distance. Thank you very much for your help.
Number.
Of course, as many noted in their reviews, the room is old, needs renovation, but everything is working properly. The minibar is being replenished.
BUT the mattresses on the bed are uncomfortable, it's hard to sleep, the first time is that you wake up several times at night, and in the morning everything hurts.
cleaning.
The room cleaning is very mediocre. They do not wipe the dust, they do not wash the balcony.
They asked to clean the room before 12, since the infant sleeps at lunch, but this request is simply ignored.
We have to call or come to the Guest Relationship every day: the room is not cleaned, then we put 3 towels, not 4, although there are four of us.
No apologies from the hotel - the staff just pass on the complaint, and the next day it's all over again, nothing changes.
In the children's playpen, the linen is changed only after a complaint, there is no baby linen, although in the first days it was, then they just make it for adults, but this linen is large, uncomfortable.
Due to this attitude to requests, the overall impression of the hotel deteriorates.
The air conditioner is working, it cools normally, but it has only 2 modes - blowing and not blowing))), you can set only the force of the cold air flow. The temperature regime does not work... Therefore, you constantly have to turn it on and off.
WI-FI catches very poorly. Very often there is simply no network, this problem must be solved somehow...
territory.
It is small, everything is compactly located. Clean and green. There are pools, one of them with slides.
nutrition.
You will not stay hungry, there is something to choose, everything is delicious.
I would like to note that there are cherries, but, for example, there are no packaged juices, only instant powdered (yuppi).
Freshly squeezed orange juice is for a fee.
The only thing in the children's room, you can take the juice from the bag.
There is no canned baby food either. This is a significant disadvantage.
There is a blender and a microwave.
A la carte restaurants are paid, it would be possible to make their visits free, for example, 1 time a week, as is practiced in other hotels.
beach.
The beach area is large, there are enough sun beds, you can not occupy it in the morning. This is a plus.
BUT towels according to the cards, the sun beds need to be replaced, they are old or at least washed with water, where the backrest is adjustable, it is disgusting to touch with your hands, everything is in the sand.
It would be nice to make a path along the sun beds, then it would be more convenient to move around with a stroller.
The water in the shower is cold, so after the sea, I wash the baby from 1.5 bottles of water that are put in the room.
When workers brush sand off the sun beds at 9 a.m., it's annoying! This should be done in the evening or early in the morning - dust and sand fly in different directions, it is unpleasant. And this does not remove the problem of dirt, because they only remove from the mattresses a little bit from above, while the cleaner allows himself to touch other people's things without even asking permission, although we were sitting next to him, our stroller was moved to put a sunbed in its place, his hands are dirty, really there was no other place for a sunbed?
animation.
The evening shows are designed for only a week, the amphitheater is inconvenient, there is no lift and there is not enough space.
The extension of the room is paid - 10 euros per hour, it is very inconvenient and expensive if the plane is in the evening.
The hotel has a relaxation room, yes, there are beds, but there is no air conditioning ...
You can wash in the SPA, but with a small child it is inconvenient.
At least in some cases, you want the hotel to meet its guests halfway and extend the room at no additional cost. After all, the overall impression and the decision to come here again depend on these little things...
Plus, the hotel has an ironing room downstairs.
It takes 20 minutes to walk to the center of Belek, near the Waikiki store there is a bus stop VA 22, which takes you to the shopping centers "Deepo" and "Mall of Antalya" (50 lira per person).
I also want to make one more wish - to abandon the use of bracelets, many hotels have done so. They are uncomfortable, especially when you have a small child in your arms.
As a result, the hotel is definitely not worth the money, but in the current realities there is not much to choose from. Unfortunately, the price-quality ratio did not materialize in this case.
➕️
Location
territory
beach
meal
cleaning staff
'
s attitude to requests
paid room extension
towels according to cards
dirty sun beds on the beach
bracelets
no canned baby food and packaged juices in the restaurant
See original · Русский
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Show business's response
Ксюша Михайлова
Level 6 Local Expert
May 9, 2023
We had a rest from April 26 to May 4. We arrived at the hotel at 07:00, checked in immediately. It is very pleasant, without any additional charges. A cozy room with a view of the garden. The territory of the hotel is large, beautiful and well maintained. Lots of palm trees🌴 The beach is clean, sandy, the entrance to the sea is gentle. The staff is polite, the food is delicious and there is a very large selection