Maps · Dubai · Management companies

Kupibilet

1251 review

24 hours

Dubai Internet City Building 14, Dubai Internet City Buildings, Al Safouh Second, Jumeirah, Dubai

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Dubai Internet City Building 14, Dubai Internet City Buildings, Al Safouh Second, Jumeirah, Dubai

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Динда Нур Аулиа Септиани

Level 4 Local Expert

I will have a flight in 17th March 2026, airlines canceled my ticket yesterday and your response is so freakin’ slow! Chat with AI? Are you joking? I can’t even communicate with you, there’s no reply for the last email, also your website so freakin’ trash! You waste my time, I don’t trust you any more and will tell all of my friend to not choosing your service cause it’s really poor!

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Елена К.

Level 5 Local Expert

At first, I wrote a negative review - the connecting flight was postponed, which the seller did not report, but only the air carrier reported. I wrote to the Ticket Office, didn't get a response right away, and got nervous. Everything ended well - the ticket was quickly exchanged for a suitable one. Thanks!

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Vitaly S

Level 23 Local Expert

I bought tickets here for the first and last time. Two weeks before the trip, the flight had to be canceled due to the passenger's illness. I wrote to support, and for two weeks support never responded. As a result, I dealt with a foreign airline on my own, they refused me, and I had to make a paid refund with the loss of money from the ticket price. The airline returned the money to Kupibilet, but they did not get in touch. A few days later, I wrote a negative review and the support immediately responded, two days before departure. They said they were ready to make a refund, but the amount was two times less than the amount sent by the airline. In other words, they decided to earn money from the ticket refund, arguing this with the exchange rate, service fee, and so on. The resume is like this. There is no support. There is no help in solving the issues. If you need to return your ticket, you will not be able to do so, or you will receive several times less than the stated refund amount. I do not recommend it!

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