I liked the hotel: the number is quiet, the conditions match the description when booking. The breakfast is a buffet, the dishes are updated, delicious and quite varied. Nice sauna with a small pool. Before check—in and after check-out, we left our suitcases in the luggage room - it's convenient. Stable and high-speed Wi-Fi — it was comfortable to work.
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Мехти
Level 13 Local Expert
December 24, 2024
Nice hotel with a convenient location. The kitchen is also fine. Affordable and comfortable.
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михаил фатеев
Level 13 Local Expert
March 17, 2024
Clean large rooms, courteous staff. Breakfast is so-so. The restaurant prices are too high, it's better to eat in the city. The elevator and corridors smell of cloying air freshener, after which this smell haunts constantly.
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Надежда Рыбакова
Level 15 Local Expert
June 12, 2024
A great hotel. The rooms are large and spacious, well furnished. Minus one small breakfast restaurant.
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Алсу Сабир
Level 8 Local Expert
August 18, 2024
I liked everything very much, I will definitely choose this institution when I come to Almaty😌Everything is great!
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Дмитрий Игоревич
Level 7 Local Expert
June 2, 2024
A great hotel, really lives up to its name. It is very well located in the courtyards, so there is no noise from the road and therefore, in the morning you get up to the singing of birds.
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Данила
Level 18 Local Expert
July 16, 2024
A normal hotel, I just wanted to refresh the renovation in the rooms, but in general everything is fine. There is Parking for cars, the linen is fresh!
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Ольга Alexeeva
Level 10 Local Expert
April 27, 2023
Nice hotel, convenient location. Spacious family room. Everything is clean and tidy. Cleaning every day. The snacks are hearty and varied. It is better to go early, there are few places in the restaurant. We had dinner once. Everything is delicious, the portions are huge, which is probably why it turned out to be expensive.
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Куаныш Курубаев
Level 9 Local Expert
September 13, 2024
All employees of the construction store of CCFI LLP rate the hotel at 5+. Well done. 🤝❤️👍
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Vlad Sorokib
Level 4 Local Expert
September 9, 2024
during the eviction, they forced us to pay for some chocolates, which, not only did we not eat, we did not see in our eyes, and they also tried to prove to us how wrong it is to cheat and what bad and dishonest people we are
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Вадим Красотов
Level 4 Local Expert
March 11, 2024
I often stay at a good hotel. Delicious and varied breakfasts. Travel documents are always on time and error-free. There is a SPA included in the price
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Вадим Стребков
Level 14 Local Expert
March 6, 2024
I liked everything very much. Thank you for the reception and help. Excellent hotel near the center. The staff is polite and helpful. Thanks again.
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Панова Елена
Level 4 Local Expert
February 4, 2023
I stayed at this hotel in January 2023. The location is convenient, in the courtyard, so you can't hear the noise of cars from the road. The hotel is clean and warm. The friendly staff at the reception helped with all the questions. Temporary registration was issued very quickly. Breakfast is for four, but you will definitely find something to eat. The furniture in the room is not new, but it is cozy and clean. The contingent of guests is international. Overall, the impression of the hotel is pleasant, fully justifies the price. I'm ready to stay there again.
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Батталов Зуфар
Level 5 Local Expert
October 25, 2023
This is a very nice hotel with all amenities, the staff is pleasant, polite,the rooms are clean, the rooms are cleaned every day, very tasty breakfasts, a varied menu
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Stanislav Zubarev
Level 5 Local Expert
April 29, 2023
Excellent hotel, rooms with good full-fledged 4 stars, very comfortable mattress-bed, there is always hot water, regular room cleaning. The questions are exclusively for breakfast, I would like to have more variety... Yes, there is a gym, a sauna - everything is in this regard 👍👏
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Анастасия Власова
Level 7 Local Expert
November 19, 2023
The hotel is really Cozy. They meet you right from the taxi, pick up a heavy suitcase and then there is no chance to be disappointed in the hotel. I lived for a full 7 days, there was not a single complaint: fresh towels, water, dental kit, etc. are in the room every day. The ironing room is on the first floor, but if anything, an iron and a board are ready to bring to the room. Sockets right at the headboard! The elevator has a huge beautiful mirror on each floor — so that you don't doubt exactly how you look before exiting.
You can leave your suitcase for at least a whole day before departure.
The only thing that could be improved was breakfast. There was a great shortage of fresh vegetables and fruits, but what there is is already colorful and delicious in itself. I definitely recommend it.
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Иван Шевелев
Level 5 Local Expert
July 27, 2024
Overall, I am satisfied, the room is neat, large, clean! The kitchen is really for an amateur
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Марк Свердликов
Level 4 Local Expert
November 4, 2023
What did you like:
For the first time I meet a hotel where not only linen is changed every day (although this is not often found in Russian hotels), but also after cleaning, the quality control service is interested in your reviews. Which obviously encourages cleaners to clean thoroughly.
Basically - standard 4 stars
What I didn't like: The kitchen in the restaurant. The steak was cooked badly, one dish was simply mixed up, when asked by the waiter: "are you sure that these are Georgian-style vegetables, and not homemade vegetables?" the answer was a nod of the head, and the phrase "everything is fine." Not being sure that the waiter understands Russian, I repeated the phrase in English, but in response I received only a nod of the head, like: "yes"
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Марина Галеева
Level 3 Local Expert
April 4, 2024
We accidentally checked into this Hotel and there was not a moment of regret
The staff for 5+
rooms are excellent clean cleaning every day
Breakfast for 5+
Thank you very much to all the staff
See you soon
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Павел Беркс
Level 14 Local Expert
August 11, 2024
A normal hotel. Breakfast is very, very weak. The rooms are not bad. The location is good.
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Peter Schwarz
Level 14 Local Expert
October 16, 2023
I fell for the good reviews. We stayed here for 5 nights in October. One of the advantages is adequate staff who helped solve the issue when Yandex.Travel just gave up on me.
Of the minuses: I'll start with the most savory. You will not have to have breakfast alone. Cockroaches are slowly walking around on the distribution tables like at home. After our voiced shock, one cockroach was habitually crushed by the waiter, but the rest were not confused. They didn't have breakfast at the hotel anymore. They tried to refuse breakfast, but "it's impossible, they are included in the price."
Further from the unpleasant little things: very noisy rooms. Draining water from neighbors, footsteps from above, conversations from the side and from the corridor - all this does not add Comfort. We were unlucky enough to live above the veranda of a hotel restaurant. So with all the strictness of the "smoking policy of the hotel", all the smells penetrated into our rooms through the balcony door open for ventilation. With the door closed, it's stuffy.
Good staff. But the hotel itself is clearly for unassuming guests. I'm not coming back.
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Nodirbek Kukanov
Level 6 Local Expert
November 7, 2023
And so, I have been familiar with the hotel since 2022. The hotel building in the middle of a residential building. Check-in from Gogol (since this is a one-way street). If you go up Sakena Seifullina from the bottom, then there is no turn to the left. You will need to drive up another traffic light and turn around.
The management of the company arriving in Almaty live here. I have not personally lived, but I will tell you from observations. If you arrived in your own or rented car, the security guard will be helped with parking. There are few of them, but a solution can be found on the spot. There is a shuttle service around the city and from/to the airport and railway stations. As I remember, the standard starts from 40,000 tenge (40k) and luxury up to 72,000 tenge (72k), of course for two. A tourist tax is charged for foreigners. Payment separately. The cost for today is 1.725 tenge per day, regardless of citizenship or age (only in this hotel I heard this, in others there were and there was no such fee).
If you want to eat oriental cuisine perfectly, I advise you to walk a couple of traffic lights up Seifullina, then you will stumble into the Navat restaurant, where every evening at 20:00 the waiters of this institution will dance for you to the national melody.
Below are a couple of traffic lights along Seifullina Mega Park shopping center. It is open until 22:00 (except for the cinema). If you suddenly found yourself near the shopping center and wanted Uzbek pilaf, then at the corner of Mametov/Seifullina has a Max Plov, where there are 2 types of pilaf: Tashkent and Samarkand. I highly recommend it.
If you want to exchange currency, then there are exchangers up from Gogol up Seifullin to Tole bi on the left side of the street.
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Оксана Ш.
Level 2 Local Expert
December 19, 2023
We stopped for the second time.The first one was in 2020.Excellent service,nice clean rooms,mattresses are very comfortable, the breakfast is varied,delicious and satisfying.
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Dmitry Glazunov
Level 10 Local Expert
March 20, 2024
A cozy little hotel. Clean and good. The prices in the restaurant are reasonable. The food is delicious. I recommend lamb with vegetables)
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Светлана Харчистова
Level 10 Local Expert
February 24, 2023
A good place to relax. It's quiet and really cozy. )
Excellent oriental-style staff - responsive, polite and friendly.
The rooms are very clean and comfortable.
The food is a buffet, delicious and varied, with a large selection of dishes.
I recommend it to everyone.
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Sergey U.
Level 11 Local Expert
August 18, 2022
Nice hotel and good location! The breakfast buffet is varied, delicious and hearty! I liked the breakfast! The entire hotel staff is cool, friendly and always happy to help, prompt and advise! Cleanliness everywhere, around the perimeter, in the room, in the hotel and in the parking lot! The room is cleaned and linen is changed every day! A comfortable bed. There is always 0.5l bottled water in the room, a large selection in the bar, the refrigerator is full))
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Никита В.
Level 9 Local Expert
December 14, 2024
Great hotel. The rooms are clean and spacious. The staff is polite.
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Владимир Ситников
Level 6 Local Expert
January 31, 2024
Overall, a good hotel, there is always someone at the reception, the breakfasts are good. One of the disadvantages is that there are no thermostats on hot water, so the water in the sink and in the shower is either cold or scalding. Yes, you can catch a warm one, but it is very inconvenient and greatly spoils the impression of the hotel. Is it possible to put one ESBE VTA321 on the number and close the issue of scalding with hot water?
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Анна И.
Level 3 Local Expert
July 30, 2023
A cozy hotel in the city center with very friendly staff. A quiet place, sleeping at night is very comfortable. The breakfasts are super varied! The room is clean, everything is there.
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Владимир Юдин
Level 12 Local Expert
September 14, 2023
Excellent location , pleasant service , good value for money , just a super option for corporate check-in. Delicious and plentiful breakfasts .
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Роман Хапов
Level 8 Local Expert
January 9, 2023
- good location
- spacious, clean and beautiful room (deluxe room was taken)
- good breakfasts
- there is a sauna and a swimming pool, but I haven't tried them
I was upset by the strange policy regarding drinking water: 1-2 (each time a different amount) bottles are given out 0.5 times a day for two people, there are no coolers, if bottled water is out, you can choose to buy more bottles or drink from the tap (offered at the reception!).
Overall a good hotel.
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Шамиль Раджибаев
Level 5 Local Expert
January 3, 2024
The hotel answers to its name! It is really warm and cozy here, you feel at home.Friendly, courteous staff from the maid, cashier and administrator to the hotel management.
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Игорь Иванов
Level 14 Local Expert
August 23, 2024
A super hotel for your money. The girls at the reception are very polite and always ready to provide the necessary information. In total, I lived for a couple of months and did not get tired. The city center is within walking distance. The breakfasts are normal. Spacious rooms on the second floor.
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Ram Dav
Level 13 Local Expert
June 20, 2023
Good service, very attentive staff. A bottle of water and new hygiene supplies were in the room every day, not just on the day of arrival. Excellent breakfast. Good location, but inconvenient check-in from a one-way street - you can skip the right turn. Unfortunately, I did not get to the sauna
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Андрей Кузьмин
Level 5 Local Expert
May 6, 2023
A single-digit top five rating of the hotel! In short: the usual service of hotels in large cities of the Russian Federation. I would put more than a five for a hotel in Almaty, believe me, there is something to compare it with. The hotel is located slightly in the courtyards, so there is no road noise. Clean. Well-groomed. There are a lot of staff, everyone is friendly and really ready to help - professionals in their field. No one is trying to impose an additional one.services. The hotel was not built yesterday, but everything works perfectly, everything is clean (even there is no dust on the cabinets). A bathrobe, slippers, a bunch of hangers, daily cleaning and almost daily change of bed linen - everything corresponds to the stardom of the hotel. Breakfast is a buffet. Monotonous, but not tired in a week)
Definitely only "COMFORT" , I no longer experiment with hotels in Almaty
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ЖАЗИРА Исатаева
Level 5 Local Expert
November 26, 2022
The service was prompt, the room was pleasant and clean, the staff was friendly, The food was different, we tried only a part, but it was delicious. It was nice when you came from the conference and your room was already cleaned for that period, the bathroom was washed. The location was comfortable, the only thing we didn't get into the sauna, next time we will definitely be there, but for relaxation
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krsnbdmv
Level 5 Local Expert
April 12, 2024
The hotel is average, it obviously does not pull for 4 stars, but 3 with a minus (but it will go for its price). The rooms are not very clean (there is dust in some places), but no crime. The staff is polite, generally normal. The price includes breakfast (buffet).
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Константин Челышев
Level 11 Local Expert
April 12, 2024
Comfort is comfort.A great small hotel in the city center.Everything is within walking distance.The price-quality corresponds to
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Ilookgood
Level 11 Local Expert
June 20, 2024
The best hotel, as for me. The city center, within walking distance of the Mega shopping center, breakfast buffet. Nearby is the local Arbat, where you can walk and drink coffee. One disadvantage is the traffic jams during rush hour.
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Viacheslav B
Level 8 Local Expert
August 26, 2024
Average numbers. The plumbing is average. There is no delight from the hotel. The breakfasts are good.
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Виктория Бублик
Level 5 Local Expert
July 6, 2023
I liked all the services of the hotel. Really cozy), the name of the hotel "Comfort" corresponds))
Convenient location, breakfasts for every taste, cleanliness, cozy rooms, helpful staff!!!
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Ольга Карм
Level 4 Local Expert
October 27, 2023
A nice hotel with an excellent location. Daily room cleaning. Change of towels and replenishment of gels / shampoo also daily. The breakfasts are delicious. The Windows do not face the road, but the courtyard, which is a big plus. The room has a kettle, a paid bar. I didn't notice any disadvantages.
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Алиса М.
Level 4 Local Expert
May 17, 2024
Very good hotel, cleanliness, good staff!. Among the disadvantages: small bathrobes, high bar prices.
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Екатерина софронова
Level 6 Local Expert
August 20, 2022
We drove through Almaty with my husband, we decided to stay in this hotel. We settled in quickly, the staff was polite, everyone showed us where they were. The hotel is located near the center, very convenient. The room is clean, cozy, there are blackout curtains, towels,slippers, soap set,tea set,TV, air conditioning, hairdryer and even free Wi-Fi. The hotel has a fitness room, you can work out and relax. By the way, I liked the food, the varied menu.We stayed for a few days, so we liked everything during our stay. I recommend.
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Юлия Д.
Level 9 Local Expert
December 7, 2023
A very cool, stylish and at the same time very inexpensive hotel. Clean, there is everything you need to stay. The breakfasts are varied and delicious
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Геннадий Шутов
Level 11 Local Expert
September 17, 2023
The hotel surprised and disappointed at the same time.
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Stayed there from September 11 to September 15, 2023 (checked in early on September 12 and left early on September 15). The accommodation cost approximately KZT 180,000 (172,000 accommodation + 6450 tourist fee). For a 2-bed room with a large bed and breakfast.
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The room is quite spacious, comfortable, beautiful, neat, clean. Conditioner. A small balcony. Lots of sockets, USB charging ports. There is a place where you can work with a laptop, and where to relax. The bathroom also corresponds to the level. I was upset by the unpleasant smell in the room - I had to constantly ventilate. As well as a leaky faucet in the shower. I checked in late at night to get hot water, I waited for a few minutes, in the morning there are no problems with water. It turned out that there is no iron in the room - be prepared for this! There is a separate ironing room on the 1st floor, but I did not go there.
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Breakfast. I bombed at the airport and shed tears when I found out which hotel I needed to go to. He praised the breakfast. And the reviews also praise him. I was full of expectations and anticipations. Rice, buckwheat, omelet, scrambled eggs, bacon, sausages, sweets to choose from, pancakes, tea, instant coffee. Almost the same set every morning. Everything is edible. But it is very different from chain hotels like Holiday Inn***. There is breakfast and thank you for that.
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I did not have time to use the fitness center and the pool ...
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The staff works smoothly. We are always ready to help. The rooms are cleaned daily and of high quality.
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Will I stay here again? Honestly, I don't know. The hotel is for your money. But, there are nuances.
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A couple of tips for first-time arrivals in Almaty. At the airport, the exchange rates are as low as everywhere else. Change money in the city. A taxi at the airport is about 3 times more expensive than Yandex. Be prepared for traffic jams no worse than those in Moscow. Take warm clothes and a little cash (from 5000 KZT) to take a video from a drone on the Cimbulak - do it, you will not regret it.
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Дмитрий Орлов
Level 18 Local Expert
February 20, 2024
Quiet, calm, cozy and comfortable.
What else is needed for a good hotel?)
Perhaps the name speaks for itself!!!!
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Антон Моисеенко
Level 16 Local Expert
November 12, 2023
A great and cozy hotel. Located in an excellent location, you can quickly and conveniently get to any point in the city! There is a sauna
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Дмитрий
Level 22 Local Expert
May 8, 2024
Friendly staff at the reception. The rooms are not bad, but already a little "tired". Each room had an umbrella in the closet ☂️
It helped a lot, as the weather was rainy.
The hotel is located within walking distance from Panfilov Street, the local Arbat. Comfortable.
The breakfasts are good
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Эдуард Лукьянов
Level 10 Local Expert
August 21, 2024
The rooms are quite comfortable, but the cleaning leaves much to be desired. The sound insulation is at zero, you can hear the whole corridor and the neighbors. The breakfast is modest, you will not stay hungry, but do not count on high-quality food - everything is at a minimum. Service and food in the restaurant on the 3rd floor, at the level of a distant village. To my regret and deep disappointment.