I often visit this hotel at conferences, I really like the convenient location in the center of Almaty, in the golden square, convenient location, good transport interchange, beautiful place, I like the hotel itself with polite staff, delicious food, beautiful interior, it is very cozy and comfortable here, there is a swimming pool, sauna, fitness room. I recommend all guests of the southern capital to visit this hotel
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Show business's response
игорь турусов
Level 10 Local Expert
June 22
An interesting location is in the courtyard, in the middle between the living houses. Somewhat cramped passage for taxis and buses to the hotel entrance.
The hotel has a small swimming pool and fitness equipment, so gym students will find something to do in the morning or evening. A good breakfast and coolness in the rooms are also a plus. If you walk along Gogol, you can walk to the park of 28 Panfilov Heroes Guardsmen, in which the majestic Ascension Cathedral is located!
Among the recommendations is to expand the range of beer, so far only one brand of local beer is available from draught, which is very good, but I would still expand it.
The hotel draws on its 4 Stars
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Светлана
Level 13 Local Expert
May 15
Nice hotel, friendly staff. conveniently located. There is a shopping center, a cafe and the central street of the city nearby. There is a fitness center, Internet, and a work area. The breakfasts at the hotel are full and varied.
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Timur Kaskenov
Level 6 Local Expert
August 27
Nice friendly staff. Excellent buffet breakfast.
The second floor is a little smoky, there are rooms with a balcony. There is a swimming pool and a sauna. Excellent location, near ATM, pharmacies and shopping center
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Евгений Маджара
Level 2 Local Expert
May 21
Good hotel: convenient location, clean and comfortable rooms, courteous staff, excellent service, very tasty and varied breakfasts, SPA in the hotel building. I definitely recommend it.
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Нотэбеливер
Level 13 Local Expert
February 5
Nice rooms. On the east side there are large, spacious rooms. Relatively good service. There is a swimming pool (although I did not use it). But the cost of living is quite high - you have to pay for good things. However, given the constant occupancy of hotels in Almaty, there is not much to choose. By the way, aircraft crews spend the night in this hotel, which is quite interesting and unusual - you can admire the flight attendants at breakfast ...)))
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Никитина Елена
Level 7 Local Expert
March 3
Sure..The same!this is my, our favorite, cozy place in Almaty! How we love to come back here, after a long day, after walking and just coming to visit..I like everything here!quietly, you can get a good night's sleep and of course have a sooo delicious, satisfying, varied breakfast ...
My new review of the old, once not a bad place to stay..Unfortunately, the Kazzhol hotel has outlived its usefulness..it has deteriorated and changed for the worse, one elevator does not work, it takes a very long time to wait and order a second elevator, in addition, it is impossible to go down the stairs, (the stairs are simply blocked by shields)not outside, not in the dining room, nowhere, because of the prolonged (necessary!) repair of the reception...although repairs are required everywhere, and the hotel is being repaired in pieces..outdated and old-fashioned, tasteless design of the dining room (photo attached), saturated with old smells of oils...regularly spoiled sour beans for breakfast, smelling of harsh ammonium, (there were such beans before the new year and this time)how can this not be noticed by the cooks?? Breakfasts have become monotonous, boring, cheap, pancakes are always cherished (I have never seen fresh pancakes fried), fried eggs are also cherished or yesterday's, amlets are not tasty..the vegetables are stale..There is no oil..only the spread. Well, in general, they turned a terrible shit out of the hotel..Where is the owner looking? 03.03.2024
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Марина Рашевская
Level 7 Local Expert
August 14
In the restaurant, you can eat one dish, the rooms are spacious and clean, and most importantly, the room is quiet and the neighbors are not heard. The hotel is located in the center, you can walk around the city, there are ATMs inside at the reception
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Виктор Т.
Level 4 Local Expert
September 7
The superiority of this place in everything is amazing. A huge number of photo zones, premium service, excellent cuisine, excellent spa, sterile cleanliness in the rooms. Not the "collective farm" staff. I recommend the Kazzhol hotel according to all criteria!
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Алиса Смирнова
Level 10 Local Expert
November 19, 2023
Excellent hotel, good rooms, everything you need, decent prices, very responsive staff - will help with solving various problems, prompt, speak Russian, Kazakh, there is a shuttle service, there is a good restaurant at the hotel, large portions, cook delicious. The location is also good, inside residential buildings, so it's quiet at night, cars don't drive under the windows, there are shops nearby from groceries to sneakers, banks, an exchanger.
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Жанетта Сатыбекова
Level 10 Local Expert
August 2
It is immediately clear that there has been a good repair recently. Everything is fresh, clean, polite staff. At the reception, the young man speaks several languages, helps in solving any issues. There are more such competent professionals in the service. Respect.
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Faraon
Level 9 Local Expert
August 13
A good hotel, corresponds to 4 stars.
Excellent breakfasts, a large selection of different positions.
The hotel is located in a quiet sleeping courtyard in the center of the old town.
I recommend it!
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Кирилл Buch
Level 14 Local Expert
September 7
Kazzhel Hotel, checked in completely by accident, but returned a second time. It is located in the center, quick check-in, excellent breakfasts. But at the same time, the doors are battered, there are no card holders inside, so-so noise isolation.
What did you like:
1. Location. The center, there is everything nearby
2. Breakfast. There is everything in large quantities, a lot of people, but there are always places
3. The room. I rented a suite, judging by it - in general everything is OK
4. Service - no complaints
I didn't like it:
1. Noise insulation, maybe I was unlucky, but I heard the noisy companies passing by well
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Татьяна А.
Level 3 Local Expert
April 26
It's not even a bad hotel. Delicious varied breakfasts. Friendly staff. The view from the window is not very good, but very close to a pedestrian street and a lot of cafes. I liked.
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Надежда Глазырина
Level 8 Local Expert
March 21
A wonderful hotel, the rooms are small, but cozy. All the staff are polite, there is a wide range of dishes in the restaurant, a buffet breakfast with a huge selection for every taste. There are many shops within walking distance from the hotel.
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Azamat Ryskulov
Level 5 Local Expert
November 8, 2023
Nice hotel in a convenient location. With a good, delicious and varied breakfast. Friendly staff. Nice comfortable beds in which you can relax after a busy walk around Almaty or a hard business day.
The price, however, is not too high, for hotels of this kind ...
But I recommend it if the price is not so important.
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Олег Гамазин
Level 6 Local Expert
April 30
I had dinner in August 2023. I would be happy to recommend it. The atmosphere, the quality of the food, the service is excellent. Of the disadvantages, there are not always places. Book in advance.
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Алексей Газизов
Level 5 Local Expert
July 14
A spacious hotel in the center near the Arbat. There are many places nearby where you can find national cuisine, without taking into account the pretentious national restaurants.
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Daryyy Daryyy
Level 9 Local Expert
August 21
The food is delicious, the decoration of public areas is decent and modern , the decoration in the rooms is with the best Kazakh traditions ... quite specific
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Инга Алимжанова
Level 11 Local Expert
December 29, 2023
Great hotel! Everything is there and a fitness ass and a swimming pool and the breakfasts are gorgeous, new salads and snacks every day. Cleaning every day, everything is clean and fresh. Thank you very much! I liked absolutely everything! I wish you prosperity.
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Show business's response
Николай Гармаев
Level 5 Local Expert
February 24
The hotel is 3+. Convenient location in the old town. Everything is basically nearby. You will feel the flavor of Almaty life there. There is a pool for relaxing in the evening, and a sauna. What else does a business trip need for an evening rest? The staff service is good.
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Марина Калмыкова
Level 4 Local Expert
July 19
Great hotel
I always stay in it
Clear. Politely. It 's hospitable . It is comfortable to work and relax
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Виктория Никифорова
Level 11 Local Expert
August 19
It is convenient to get to the shopping center, the airport and the exchanger! A wonderful breakfast! A huge bed is a huge plus! The sweetest dreams!
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Дмитрий Бабич
Level 13 Local Expert
May 28
I left a bad impression due to the fact that I had booked a room for a certain date, but the reservation cost me like a full day. As the administrator said, the room was prepared the day before arrival and no one was settled there and therefore it is necessary to pay.
But in general, the hotel is good. A good and varied breakfast. The rooms are clean. There is a small fitness room and a swimming pool.
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ivan lis
Level 13 Local Expert
June 29
A good hotel with a convenient location. A good breakfast. There is everything you need for rest and walking nearby.
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Никита Дергунов
Level 3 Local Expert
January 3
A cozy hotel. Excellent value for money. Clear. Very tasty and varied breakfasts. For every taste. The staff is attentive and helpful. There is an ATM.
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Nurlan Tuleyev
Level 5 Local Expert
January 13
The price is somewhat overpriced, although in general the hotel is not bad. For the same price, Holyday inn. The location is great. The rooms are clean and comfortable. The breakfasts are excellent. The central part is currently being renovated and it would be logical to reduce prices
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Tia
Level 15 Local Expert
September 9
The rooms are comfortable. There is no sound insulation - as in all hotels, you can hear what is happening in the corridor. A wonderful selection of breakfast dishes. The end rooms have poor internet connection. High cost.
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Артём Немков
Level 6 Local Expert
August 28
A wonderful restaurant with delicious national food, its atmosphere and flavor, I recommend it to all visitors.
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Марго Братяшина
Level 4 Local Expert
July 14, 2023
мой папа был в нем а прошлом году, сказал, еда была лучше.
но мне отель очень-очень понравился!! на завтрак был шведский стол - все еля сравнительно не вредная, предназначена как раз для завтрака. сам номер был просторный, знаю, бывают и больше, но нам понравилось. шампунь, гель для душа, кондиционер для волос, зубные щетки и паста, шапочка для ванны, ватные палочки - все было. номер убирали каждый день, приносили воды каждый день, по просьбе принесли два халата. был телевизор, кондиционер. постельное белье чистое, приятное. на нулевом и первом этажах есть туалет для всех. был так же бассейн, тренажёрный зал. прекрасный отель для туристов, персонал приветливый, не грубил 😇
Yuriy Gussakov
Level 6 Local Expert
December 23, 2023
A great hotel. It's worth its stars. The service has lost a little, but it's worth its stars. The buffet breakfast in the restaurant is super! The conference room is very comfortable. The location of the hotel is good. I recommend.
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Сергей Шапкарин
Level 4 Local Expert
August 5
Kazzhol is on top as always. When visiting Almaty, I always try to stay in this cozy hotel. I have been using her services since 2012.
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Н Г
Level 2 Local Expert
November 21, 2023
I liked everything very much. The rooms are very clean, the snow-white bed and towels especially pleased the eye, the breakfasts are very tasty and varied, the staff is very friendly
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Светлана Банникова
Level 4 Local Expert
October 22, 2023
Excellent hotel in the center of the old town. Responsive staff., clean, cozy. Unfortunately, tea sets (tea, coffee, sphar) were canceled in the rooms. Pitifully.
I recommend it!
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Каныш К
Level 11 Local Expert
January 31
A great hotel is worth the money. Convenient location. The breakfasts are average. There is a spa with a swimming pool downstairs. Conferences are often held. There are luxury rooms.
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Юлдуз ка
Level 4 Local Expert
February 20, 2023
Отличная гостиница в старом центре города, у нас был большой номер с двумя большими кроватями. Отдельной похвалы заслуживает ресторан Salt, отличное приготовление блюд по меню, замечательный шведский стол на завтраках, остались очень довольны. Отличное и быстрое обслуживание персоналом и девушки на ресепшене тоже очень быстро реагировали на все сообщения. Обязательно вернёмся ещё!
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Askar Zakirov
Level 3 Local Expert
July 14
I'm stopping for the second time. The pool has deteriorated very much: it has become dirty, the sides are broken. There are many visitors in the pool who do not live in the hotel. The rooms themselves are good
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Павел Жигулин
Level 18 Local Expert
May 30, 2023
Прекрасная гостиница в старом городе. Неподалеку есть всё нужное для прогулок и покупок.
Кухня очень достойная и разнообразная. Особо хочу выделить официанта Дашу за её дружелюбие и отзывчивость. Большое спасибо!
Jorsz Мimiloslavskix
Level 23 Local Expert
July 25, 2022
Идеальная гостиница в центре города. Тут есть все. Шикардос номера и полотенца халат тапочки имеются. Кухня особо вкусна и разнообразна. Заатраки отличные и на любой вкус, детские и халяль имеются. Спа бассейн массаж конференц залы ресторан кабельное трансфер и экскурсии... фуф устал перечислять. Магазы и обменник рядом. Пешеходный арбат за углом. Здорово. Приветливо. Как дома. Спасибо
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Show business's response
Елена Решетникова
Level 5 Local Expert
March 15
The hotel is in terrible condition. When booking, they do not warn that some floors are being renovated. There is only one elevator, to descend from any floor, you need to wait up to 10-12 minutes. It is not possible to go down the stairs, because it is under repair. The TV is not working (apparently it was turned off for non-payment). In the bathroom, the protective screen does not fit snugly to the bathroom, and all the water flows down to the floor. In general, if you do not want to be disappointed, do not stay at this hotel.
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Евгений Скиданов
Level 3 Local Expert
April 9
Great place friendly staff good restaurant in general I liked everything
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Оксана Максютова
Level 6 Local Expert
July 25
Terrible service. I asked for a vase for flowers, they said we didn't have any vases. I asked to change the towel with a large stain, but they didn't change it. It was like interns at the reception, I didn't even know how to get the amount.
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Юлия Юдина
Level 6 Local Expert
July 3, 2023
Выбрали отель из-за бассейна, но в итоге спустились один раз. Бассейн малюсенький, можно плескаться, но не плавать. В бассейне много местных, из соседних домов. Отзывчивый, приветливый персонал. На завтрак вчерашние заветренные салаты, увядшая зелень. Кофе не вкусный. Спасала только капсульная кофемашина в номере. Убирались часто, хорошо, с душой. К персоналу претензий нет.
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Евгений Чурсин
Level 5 Local Expert
September 30, 2023
Kazzhol is one of the best places in Almaty where you can stay! Good location in the center on Gogol street. Prices are not cheap for accommodation, but it is also impossible to say that it is very expensive. The hotel is worth the money! Good breakfast in the morning! Clean, cozy...
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Наталия Кан
Level 8 Local Expert
January 21
Cozy, clean, room with a balcony for 5+.
The breakfasts are delicious.
Room without a balcony for 4.
The pool is warm, the atmosphere is friendly
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Светлана Мальцева
Level 3 Local Expert
December 11, 2022
Очень всё понравилось, персонал доброжелательный, номера чистые, все удобно, завтраки на любой вкус, посещала бассейн, расположениеотеля очень удобное, в зоне доступа есть огромный парк для прогулок, люди в Казахстане замечательные!!!
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Show business's response
Anonymous review
June 1, 2023
Отличная гостиница! Завтраки шикарные! Баня, бассейн сколько хочешь. Номера чистые, комфортные, единственное цены на мини бар космические, но спасают соседние магазины!
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Татьяна Масанова
Level 11 Local Expert
January 15, 2023
Конференц-залы в отличном состоянии, чисто, вся техника работает. персонал вежливый и предупредительный, все четко, быстро, качественно. Вкусные обед и кофе брейки. Хорошее соотношение цена - качество. Рекомендую.
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Фаррух Кобилов
Level 11 Local Expert
January 4, 2023
Отель нам понравился, чистый номер, хорошее обслуживание, вкусные завтраки. Есть бассейн и две сауны. Расположен удобно в центре города и хорошая цена. В будущем буду останавливаться там и всем рекомендую
Show business's response
Лариса К.
Level 5 Local Expert
March 6
Two stars for the fact that the administration does not worry about the safety of its guests.. The city is located in a seismic area, and not only the evacuation stairs are closed in the hotel, but even the main ones due to repairs. And God forbid something happens, guests will not be able to evacuate from the upper floors.