The staff at the hotel is wonderful!!
Thank you very much!!
Everyone is polite, they will always help solve any issue. The hotel itself is also pleasant, clean, and the food is delicious.
The location of the hotel is good, you can go for a walk. Nearby there is a shopping center, an exchange, cafes.
For me, the disadvantage is that the rooms are small. As well as there is no sound insulation, because it is very audible how people are talking in neighboring rooms, or someone is talking loudly walking down the corridor.
See original · Русский
Show business's response
Алексей Смирнов
Level 13 Local Expert
October 7, 2024
A very good hotel was on a business trip, the rooms are clean, the breakfast is very plentiful and varied. The location is also in the center to the green bazaar about 20 minutes on foot, there is a large shopping center nearby. There is an option to order dinners actually on the restaurant menu, national cuisine dishes are available, everything is very tasty. There is a swimming pool and a sauna, but the pool is already in need of renovation.
See original · Русский
Show business's response
Матильда
Level 9 Local Expert
November 12, 2024
Pleasant hotel: polite staff, clean room, it seems small, but very cozy, very comfortable bed, slept great. The plumbing is a little old, the shower stall was heated. The view from the window is pleasant, even the mountains were visible from the side. You can open a window. The location is in the city center, which is very convenient. Separately, I would like to mention the restaurant with pleasant service and very tasty cuisine, the chef has a separate "bravo"!
See original · Русский
Григорий Ж.
Level 6 Local Expert
November 26, 2024
A modern hotel with cozy rooms. The friendly staff will help you with advice on issues not even related to accommodation.
The restaurant serves European cuisine prepared with a soul. Very tasty! There is an aqua zone, the pool is small, but relaxing before going to bed and relieving fatigue helps perfectly.
Staying in this hotel leaves pleasant emotions and memories!
See original · Русский
Show business's response
игорь турусов
Level 13 Local Expert
November 3, 2024
An interesting location is in the courtyard, in the middle between residential buildings. Somewhat cramped passage for taxis and buses to the hotel entrance.
But the hotel has a small swimming pool and exercise equipment, so physical education students will find something to do in the morning or evening.
A good breakfast and coolness in the rooms are also a plus. If you go further along Gogol, you can also walk to the park of the 28th Guards of the Heroes of Panfilov, in which the majestic Ascension Cathedral is located!
Among the recommendations is to expand the range of beer, so far only one brand of local beer is available from draught, which is very good, but I would still expand it.
The hotel draws on its 4 Stars
See original · Русский
Илья Осипов
Level 10 Local Expert
October 5, 2024
A good hotel. It is located in the center. There is a market and a Mega city nearby. The room has everything you need. The bed is comfortable. You can sit on the balcony. There is a small swimming pool and sauna, a gym. The staff at the reception is very helpful and helpful. It's not a bad restaurant. The price tag is low-budget.
See original · Русский
Конюхов Дмитрий Сергеевич
Level 11 Local Expert
October 19, 2024
A solid four. Clean, cozy, quiet enough (although I had a corner room at the very end of the corridor). Great view of the mountains. The staff is polite and hospitable, and the breakfast is quite tolerable. Among the disadvantages, I do not recommend taking dinner. He's not worth it. For this money, you can eat much better in a good cafe.
See original · Русский
Айгуль Абдиева
Level 2 Local Expert
September 26, 2024
We stayed in this hotel for 3 days, we really liked everything. The staff is very friendly, polite, tell me everything. The rooms are clean, cozy, and beautiful. I will recommend this hotel to everyone and I will only stay there myself. 💐🌺🌷
See original · Русский
2
1
Диляра Севастьянова
Level 10 Local Expert
February 4
The location of the hotel is very convenient:
the city center, but at the same time a quiet courtyard. Excellent swimming pool and sauna. And very nice friendly staff, at the hotel and in the restaurant. They are happy to help and solve all issues.
See original · Русский
Show business's response
Игорь М.
Level 3 Local Expert
November 2, 2024
The hotel is comfortable. You can feel the style and age. There are pros and cons to this. Among the advantages, thoughtfulness, good design. Among the disadvantages, the deterioration of plumbing, partially furniture. The food on the buffet is plentiful, but the vegetable salads are sluggish, sometimes not fresh, but the dishes ordered from the menu were very pleased. Respect to the cook.
See original · Русский
Alexis Sap
Level 12 Local Expert
January 16
Good location, good restaurant with delicious and varied food. A comfortable, well-maintained room. A comfortable, which is extremely important, bed and nice linen. Unfortunately, there is no sound insulation in the room.
See original · Русский
Show business's response
Айнель Б.
Level 11 Local Expert
June 15, 2024
I often visit this hotel at conferences, I really like the convenient location in the center of Almaty, in the golden square, convenient location, good transport interchange, beautiful place, I like the hotel itself with polite staff, delicious food, beautiful interior, it is very cozy and comfortable here, there is a swimming pool, sauna, fitness room. I recommend all guests of the southern capital to visit this hotel
See original · Русский
1
Show business's response
Hafiz Babaev
Level 10 Local Expert
November 9, 2024
I lived in this hotel on Gogol Street, the rooms are clean, the beds are comfortable, there is everything that guests would feel comfortable, the breakfasts are not bad either, only the restaurant on the ground floor is small. And it's quite possible to live like this. Only when I lived there it was like Bombay!! The whole of India seemed to live there.
See original · Русский
Evgeny M
Level 11 Local Expert
March 12
a very cozy hotel in every sense.
the opportunity to have breakfast in warm weather outdoors on the patio.
The rooms are comfortable. The atmosphere is quiet and peaceful.
See original · Русский
Алекс Ботов
Level 6 Local Expert
November 9, 2024
Excellent breakfasts and dinners, the rooms are spacious, some with balconies, the service is good, the rooms and floors are very clean, there is a private pool with sauna
See original · Русский
3
владимир кислов
Level 7 Local Expert
March 7
Cozy rooms, friendly staff ready to help with accommodation issues. The varied cuisine will appeal to the most demanding gourmand and those who observe fasting, whether Christian or Muslim.
See original · Русский
Show business's response
Matsur Shahidi
Level 11 Local Expert
October 14, 2024
A good hotel, with an acceptable combination of price and quality. Friendly staff at the reception. Convenient location. The rooms are good, cleaning is carried out daily.
See original · Русский
Константин Кузнецов
Level 3 Local Expert
October 14, 2024
Great hotel, great location, great staff, great breakfasts. I would especially like to mention the administrator Galia, the most friendly and helpful employee of this hotel.
See original · Русский
Дмитрий
Level 12 Local Expert
February 12
Nice rooms with a terrace. Convenient location. The staff is polite. It got worse for breakfast on my last visit, it wasn't very tasty, we saw cockroaches right in the kitchen, so next time we'll look for a new hotel.
See original · Русский
Timur Kaskenov
Level 6 Local Expert
August 27, 2024
Nice friendly staff. Excellent buffet breakfast.
The second floor is a little smoky, there are rooms with a balcony. There is a swimming pool and a sauna. Excellent location, near ATM, pharmacies and shopping center
See original · Русский
3
игорь турусов
Level 8 Local Expert
November 17, 2024
The city center, decent accommodation conditions, a bar for guests and a good selection of drinks, but you should always remember that MIR cards are not accepted for payment, only cash in dollars or euros, or European cards, but not rubles
See original · Русский
Мадина Т
Level 5 Local Expert
January 14
I really liked it. The room is cool. The food is great for every taste! The pool and sauna are great. The staff is polite. Very clean and tidy
See original · Русский
1
Нотэбеливер
Level 14 Local Expert
February 5, 2024
Nice rooms. On the east side there are large, spacious rooms. Relatively good service. There is a swimming pool (although I did not use it). But the cost of living is quite high - you have to pay for good things. However, given the constant occupancy of hotels in Almaty, there is not much to choose. By the way, aircraft crews spend the night in this hotel, which is quite interesting and unusual - you can admire the flight attendants at breakfast ...)))
See original · Русский
Никитина Елена
Level 7 Local Expert
March 3, 2024
Sure..The same!this is my, our favorite, cozy place in Almaty! How we love to come back here, after a long day, after walking and just coming to visit..I like everything here!quietly, you can get a good night's sleep and of course have a sooo delicious, satisfying, varied breakfast ...
My new review of the old, once not a bad place to stay..Unfortunately, the Kazzhol hotel has outlived its usefulness..it has deteriorated and changed for the worse, one elevator does not work, it takes a very long time to wait and order a second elevator, in addition, it is impossible to go down the stairs, (the stairs are simply blocked by shields)not outside, not in the dining room, nowhere, because of the prolonged (necessary!) repair of the reception...although repairs are required everywhere, and the hotel is being repaired in pieces..outdated and old-fashioned, tasteless design of the dining room (photo attached), saturated with old smells of oils...regularly spoiled sour beans for breakfast, smelling of harsh ammonium, (there were such beans before the new year and this time)how can this not be noticed by the cooks?? Breakfasts have become monotonous, boring, cheap, pancakes are always cherished (I have never seen fresh pancakes fried), fried eggs are also cherished or yesterday's, amlets are not tasty..the vegetables are stale..There is no oil..only the spread. Well, in general, they turned a terrible shit out of the hotel..Where is the owner looking? 03.03.2024
See original · Русский
3
Николай врач
Level 8 Local Expert
December 2, 2024
Nice hotel, delicious food. The rooms are clean, the staff is polite. Convenient location - an exchanger and a store within walking distance.
See original · Русский
Сергей М
Level 8 Local Expert
January 18
To begin with, they provided a dirty room. I had to go down to the counter. But the bad impressions didn't end there. Instead of apologizing, the receptionist said, "It's okay, we have a restaurant, go wait there." It's good that we were hungry from the trip, so we went to look for a restaurant. But as it turned out, it was a very bad idea.... The dishes were cold and terribly salty. They probably added salt to the beer. Only with beer, too, it was sour and flakes floated.
After an hour of waiting, we checked in.
The entire period of stay was not enjoyable in the future. The staff is boorish, they answer any question with great dissatisfaction.
The receptionist is incredibly nasty, showing by her whole appearance that the guests annoy her.
The breakfasts are at the 1-star level, yes, there is a choice, but there is nothing to choose. Raw cold side dishes, cheap cuts and disgusting snacks. The omelet is just piled high.
The hallway on the ground floor and near the exit stinks of damp and a sauna. (like a sauna with a pool in the basement.)
The price does not match.
Only the maids can be praised, they do their job well, they always greet and smile.
See original · Русский
Show business's response
Алиса Смирнова
Level 11 Local Expert
November 19, 2023
Excellent hotel, good rooms, everything you need, decent prices, very responsive staff - will help with solving various problems, prompt, speak Russian, Kazakh, there is a shuttle service, there is a good restaurant at the hotel, large portions, cook delicious. The location is also good, inside residential buildings, so it's quiet at night, cars don't drive under the windows, there are shops nearby from groceries to sneakers, banks, an exchanger.
See original · Русский
1
Виктор Т.
Level 4 Local Expert
September 7, 2024
The superiority of this place in everything is amazing. A huge number of photo zones, premium service, excellent cuisine, excellent spa, sterile cleanliness in the rooms. Not the "collective farm" staff. I recommend the Kazzhol hotel according to all criteria!
See original · Русский
Аннетта Ц.
Level 6 Local Expert
October 26, 2024
The location in the center is practically. After the renovation, it became even more pleasant. The rooms are good, the food is great, the staff is helpful.
See original · Русский
2
1
Иван
Level 14 Local Expert
October 2, 2024
A decent hotel. A very good restaurant, we stopped for breakfast several times, even when we spent the night in another hotel. Overall, I am satisfied with the service.
See original · Русский
Марина Леус
Level 8 Local Expert
August 14, 2024
In the restaurant, you can eat one dish, the rooms are spacious and clean, and most importantly, the room is quiet and the neighbors are not heard. The hotel is located in the center, you can walk around the city, there are ATMs inside at the reception
See original · Русский
Светлана
Level 13 Local Expert
May 15, 2024
Nice hotel, friendly staff. conveniently located. There is a shopping center, a cafe and the central street of the city nearby. There is a fitness center, Internet, and a work area. The breakfasts at the hotel are full and varied.
See original · Русский
1
Катерина Шат
Level 10 Local Expert
December 4, 2024
It's okay that the rooms are small, cramped, but warm and tidy.
They cook very well!
The staff is very nice!
After the renovation, the hotel looks like all 5 stars.
See original · Русский
Faraon
Level 9 Local Expert
August 13, 2024
A good hotel, corresponds to 4 stars.
Excellent breakfasts, a large selection of different positions.
The hotel is located in a quiet sleeping courtyard in the center of the old town.
I recommend it!
See original · Русский
Кирилл Buch
Level 14 Local Expert
September 7, 2024
Kazzhel Hotel, checked in completely by accident, but returned a second time. It is located in the center, quick check-in, excellent breakfasts. But at the same time, the doors are battered, there are no card holders inside, so-so noise isolation.
What did you like:
1. Location. The center, there is everything nearby
2. Breakfast. There is everything in large quantities, a lot of people, but there are always places
3. The room. I rented a suite, judging by it - in general everything is OK
4. Service - no complaints
I didn't like it:
1. Noise insulation, maybe I was unlucky, but I heard the noisy companies passing by well
See original · Русский
Жанетта Сатыбекова
Level 11 Local Expert
August 2, 2024
It is immediately clear that there has been a good repair recently. Everything is fresh, clean, polite staff. At the reception, the young man speaks several languages, helps in solving any issues. There are more such competent professionals in the service. Respect.
See original · Русский
Евгений Маджара
Level 3 Local Expert
May 21, 2024
Good hotel: convenient location, clean and comfortable rooms, courteous staff, excellent service, very tasty and varied breakfasts, SPA in the hotel building. I definitely recommend it.
See original · Русский
1
Виталий З.
Level 8 Local Expert
October 3, 2024
A cozy hotel, friendly and helpful staff. Next time I will definitely stop here as soon as I fly to Alma-Ata.
See original · Русский
ВЛАДИМИР Кудряшов
Level 4 Local Expert
January 28
Everything is fine, the restaurant staff has a special respect, they were greeted like a beloved relative whom they had not seen for a long time)))
See original · Русский
1
Надежда
Level 8 Local Expert
March 21, 2024
A wonderful hotel, the rooms are small, but cozy. All the staff are polite, there is a wide range of dishes in the restaurant, a buffet breakfast with a huge selection for every taste. There are many shops within walking distance from the hotel.
See original · Русский
Azamat Ryskulov
Level 5 Local Expert
November 8, 2023
Nice hotel in a convenient location. With a good, delicious and varied breakfast. Friendly staff. Nice comfortable beds in which you can relax after a busy walk around Almaty or a hard business day.
The price, however, is not too high, for hotels of this kind ...
But I recommend it if the price is not so important.
See original · Русский
3
Бекмагамбетов Даурен
Level 8 Local Expert
December 18, 2024
A cozy hotel, helpful staff, great breakfasts, convenient location and price!
See original · Русский
Shuhrat Muradov
Level 13 Local Expert
November 2, 2024
The hotel is nice, the rooms are clean, there are separate rooms with a balcony, which is very convenient for smokers! In the morning from 7 to 10 you can have breakfast, you can even say that this is not breakfast but a half-lunch, as the food is delicious and varied! By the way, there is also a gym and immediately a sauna with a large swimming pool! In general, I liked it, I recommend it, I recommend it!
See original · Русский
Роза Жангалиева
Level 3 Local Expert
February 6
Cons: the rooms are old-fashioned, the bed is not comfortable.
Pros: the room is warm and clean. The kitchen is good, the food is good.
See original · Русский
1
Наталья Клик
Level 5 Local Expert
October 21, 2024
Nice small hotel, cozy rooms. For me, the main thing is cleanliness and noise insulation. There is nothing wrong with these points.
See original · Русский
Инга Алимжанова
Level 11 Local Expert
December 29, 2023
Great hotel! Everything is there and a fitness ass and a swimming pool and the breakfasts are gorgeous, new salads and snacks every day. Cleaning every day, everything is clean and fresh. Thank you very much! I liked absolutely everything! I wish you prosperity.
See original · Русский
3
Show business's response
Николай
Level 11 Local Expert
February 25
A good hotel, polite staff, except for the restaurant administrator and the waiter, a young guy who constantly wears headphones and does not hear anything, forgets everything and gets confused!
See original · Русский
1
!Ольга
Level 6 Local Expert
October 27, 2024
Well, what can I say. There were 2 rooms - in one it was dog cold (they said that the air conditioners work for heating, but in fact they do not work), in the second it was stuffy and hot. The rooms are patched, the carpet is stained. The breakfasts are average. If you don't find fault too much, then it's tolerable, but we probably won't come back here. There are better options.
See original · Русский
3
1
Николай Гармаев
Level 5 Local Expert
February 24, 2024
The hotel is 3+. Convenient location in the old town. Everything is basically nearby. You will feel the flavor of Almaty life there. There is a pool for relaxing in the evening, and a sauna. What else does a business trip need for an evening rest? The staff service is good.