A cozy modern hotel, everything is standard and high-quality, the staff is charming and friendly, the wishes of the guests are fulfilled with lightning speed! There are some temporary problems with Russian cash cards, Union Pay from Gazprombank is working somewhere, and somewhere it is not, there is no pattern.
And the minus, which, I hope, they will pay attention to, is the Pavilion restaurant downstairs - do not try to go there in the evening to have dinner. Strange service, for example, our company did not bring cutlery, they went for forks themselves, the young waiter looked into the eyes, smiled and left… In general, this place is somnambulistic, the waiters are there in the evenings in zen, it's better not to disturb them.
Breakfasts, by the way, everything seems to be there, but there is no taste ... in the same place. It's a strange place.
The hotel itself is a solid five. The restaurant is a phantom, I don't rate it…
Nearby is a place for walking, Bakshasarai, cafes, old streets, hysterical motorists (they are in second place after Calcutta in terms of beeping frequency) and crazy scooters - be extremely careful...
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МарСиЯ
Level 8 Local Expert
December 10, 2024
I really liked the hotel, the rooms are cozy and warm.
Friendly staff, clean every day, change everything. Everyone is happy and ready to help. The breakfasts are decent, there is always something to eat. I noticed that there are more meat dishes than fish)
P.s I would really like a TV with WiFi, YouTube🙏
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Robotchin Robo
Level 23 Local Expert
March 21
A great location for business trips if you participate in exhibitions at an exhibition complex nearby. There are also a large number of food outlets nearby for a wide variety of budgets. The rooms themselves are comfortable, but some of them overlook the wall of the neighboring house.
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Эдуард Красовский
Level 4 Local Expert
March 21
Super hotel
The breakfasts are varied, fresh, and delicious.
The rooms are new, clean, nice and cozy.
The cleaning took place on time. The staff is polite and courteous. The best hotel, we will definitely come back and recommend it to everyone.
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Евгений Кулешов
Level 14 Local Expert
October 7, 2024
A business-format hotel with very average rooms, a good breakfast. The excellent location next to the exhibition center makes this hotel an almost non-alternative choice. The price/quality is below average.
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corp-softlend20517
Level 5 Local Expert
December 7, 2024
A very comfortable and comfortable hotel, especially for participants and guests of exhibitions at Atakent Expo. Excellent staff. Excellent lobby bar. We quietly survived the earthquake in this hotel in January 2024 👍
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Анастасия Курдюкова
Level 4 Local Expert
December 18, 2024
Excellent hotel, helpful staff, slightly overpriced prices, but this is compensated by the location of the hotel, the Atakent exhibition center is a 3-minute walk away, delicious varied breakfasts
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Наталья Шкварок
Level 10 Local Expert
November 1, 2024
A great hotel. Nice staff. The breakfast is so varied that we didn't have time to try all the dishes in a week. The cook even cooks to order. Very tasty, I recommend it. The room is clean. Everything works. I thank the staff for their work.
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Вероника
Level 4 Local Expert
December 14, 2024
A good hotel: comfortable, rooms are clean and cozy. The breakfasts are delicious and varied. The service is excellent. The staff is professional and friendly. My impressions were 10 out of 10.
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Алексей Сальников
Level 6 Local Expert
November 21, 2024
Everything is fine, especially the lobby bar, where you can have a great meal, but in my opinion, the air conditioner cannot defeat the heating (I write in autumn, in November), the window open wide copes well with cooling. Coffee, tea, water - they don't regret it, but if something is missing, there is a store around the corner from the smoking room. You can order room service. Overall, a very pleasant place.
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Виктория С.
Level 3 Local Expert
November 8, 2024
A great hotel, always excellent service, live music in the lobby in the evenings, and it's incomparable.
The breakfasts are very varied, you can't try the whole range in a week)
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Павел Щербаков
Level 11 Local Expert
March 12
Nice hotel near the Atakent exhibition center. It's perfect for working at an exhibition/business trip. The breakfasts are delicious. The only thing that could be improved is the bathrooms. Everything is very old and battered in them.
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Габике
Level 7 Local Expert
October 23, 2024
The excellent location of the hotel allows you to walk to the Treasury, visit the botanical garden. The room is cleaned daily, towels are changed. The room had a safe, air conditioning. Bathroom with bathtub, magnifying mirror. There is a TV, WiFi. Breakfast is a buffet. They cook very tasty! The fruits are whole, not sliced. There is a gym
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Наталия Умеренкова
Level 11 Local Expert
November 2, 2024
5 + Excellent location, conveniently located next to the exhibition, very tasty and varied breakfasts, rooms are clean and cozy, a bonus view of the mountains
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Дарья
Level 10 Local Expert
October 6, 2024
Poor sound insulation.
A wide selection of breakfast dishes in the buffet format.
It is perfectly located - next to the park and with a wonderful view of the mountains!
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Андрей Поляков
Level 9 Local Expert
July 7, 2024
An ordinary hotel. The rooms are normal and clean. The plumbing is in working condition. The staff is quite polite, but the level of training compared to other 4* hotels, in my opinion, is too low. I was not very impressed with the restaurant. A huge uncomfortable room, very cheap dishes and some very unassuming food. All this reminded me of the hotels of the 90s :)
In general, a confident three plus. For one or two nights, a normal option in its price segment
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Евгений Сапронов
Level 5 Local Expert
August 12, 2024
The perfect location of the hotel. Within walking distance to eat, drink, smoke, HANG OUT))
Great rooms and service. You can even open the windows and enjoy the fresh air. Perfectly clean and white sheets, elastic mattresses help you sleep and "stay awake"))) I RECOMMEND IT!!!
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Анна Буланова
Level 4 Local Expert
July 29, 2024
We had a great rest at this hotel!
Convenient location- near a park, a shopping center, an exhibition hall.
Fresh rooms, nice linen, good cleaning, very polite staff.
Breakfast buffet.There are plenty to choose from. Lots of vegetables, greens, fruits.
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Alexandr Alexandrov
Level 9 Local Expert
December 14, 2024
This is one of the best hotels where I stayed. A very good restaurant and the best breakfast I've ever met. The staff is great too. I liked everything. Well done!
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Lenochka
Level 15 Local Expert
November 20, 2024
Great hotel! Very clean. Delicious varied breakfasts! Great location! There are mountains outside the window))
The staff is very friendly.
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Луиза Абрамова
Level 7 Local Expert
October 13, 2024
Very convenient location! The rooms are clean, the breakfasts are 10/10 huge abundance, super! The room was cleaned every day, towels were changed! I recommend it!
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Виктор Прямков
Level 18 Local Expert
November 21, 2024
Of all the hotels, more than 5 that I have been to in Almaty, this is the best. The repair is not bad.
One of the disadvantages is the dominance of Indians during our stay, typical breakfasts, but delicious. Well, a colleague's shower in the bathroom broke down, but everything was resolved during the day. I recommend
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Антон Бородулин
Level 12 Local Expert
October 15, 2024
A good hotel, within walking distance of a grocery store, the place is quiet , the room stock is not new , but clean enough. For your money, a good option
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Лилия Рамгулова
Level 4 Local Expert
November 6, 2024
A good hotel: location, breakfast, polite staff. The rooms are a bit "tired", friends complained about the creaky beds, but I didn't notice) I liked everything)))
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Наталья
Level 10 Local Expert
April 16, 2024
Nice hotel, great view of the mountains from the restaurant, wonderful breakfasts! A wide range of dishes. Polite staff. The rooms are clean! Everything you need is there. In early May, it was a little chilly to sleep. And so, everything is super) I recommend
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Надежда Габолаева
Level 5 Local Expert
August 30, 2024
It was atmospheric, we held an event from the Success Together charity academy "changing the code of the fate of the family", the hall was perfect at that moment, the kitchen was super, everyone liked it, the location of the center, thank you
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Fghhj
Level 8 Local Expert
February 6, 2024
It is a good hotel, it is very nice that there is such a good hotel near the exhibition complex. Lounge with comfortable sofas, excellent breakfasts. The only thing - they took the head of the studio / junior suite - did not like it, because they gave it near the elevator and it was audible. Otherwise, everything is fine - there is a shopping center, cafes, a beautiful botanical garden nearby.
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Евгений Сорокин
Level 10 Local Expert
August 1, 2024
The location is excellent, just for visiting the exhibition. The rooms are clean, the buffet with a large selection of food. There are a large number of places nearby for walking in the evening.
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Александр Д.
Level 12 Local Expert
November 21, 2024
The norm of the hotel is only the view, for example, in the hotel Kazakhstan is better
There's a construction site here..
and the area around is not very interesting, you will have to walk a couple of blocks to eat. Koreachasya zaberyunalovka is nothing like 500 meters away
That's all.
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Дмитрий Ильин
Level 8 Local Expert
January 11, 2024
A classic European five-star and five-star hotel. You can live in this hotel for a long time and have fun all the time. Clean, cozy and comfortable. Thanks to the staff. I was passing through Almaty. The hotel left a pleasant impression. Next time I'll come and stay in it for three days.
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Инкогнито 3871
Level 6 Local Expert
November 30, 2024
Of the advantages, only breakfasts, the hotel is old, repairs are required. Saving on staff, the administrator is alone in the lobby, it happens that there is no one at all. They are not customer-oriented, they cannot tell you either a taxi or excursions, there is no exchanger.
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Galya
Level 5 Local Expert
September 13, 2024
Good hotel and service. The staff is polite and helpful. Near the exhibition and shopping center, cafe, bank. In the room there is a hairdryer, toothpaste and brush, iron, water and a kettle with coffee, tea and sugar. A very comfortable bed. Excellent double-glazed windows - noise does not penetrate. 2 rooms in the room, the furniture is good. One of the disadvantages is 100% prepayment before arrival. We paid at the time of check-in, but nearby people quarreled with the reception about the payment, the hotel claimed that it had not been received, and people said that they had paid and presented bills. Not the most convenient system.
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Anonymous review
October 21, 2023
It was the second time in a year.
I have been visiting this hotel since 2013.
As always, everything is on top. Order, daily cleaning. Food for every taste, kind and attentive chef.
The location is good, near a park and an exhibition complex.
I was pleasantly surprised by the bonuses provided free of charge upon check-in - fruits and a suite at the standard price.
I will be in Almaty, I will definitely stay at this hotel.
I recommend.
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Сергей
Level 14 Local Expert
March 14, 2024
The hotel is excellent, within walking distance from the exhibition halls
The breakfasts are excellent
The rooms are clean
The staff is friendly
I recommend stopping when exhibitions and conferences are taking place
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Игорь Маничев
Level 6 Local Expert
May 29, 2023
This is the second time in 4 years. The hotel keeps its consistently high level. Helpful staff, clean and spacious rooms, where it is quiet and you can sleep. The breakfast buffet has become even more diverse since my first visit. Everything you need is within walking distance, especially for exhibitors in Atakent. The disadvantages include only a certain sluggishness when invoicing by bank transfer to pay for the accommodation of our co-workers.
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Радик Зиангиров
Level 10 Local Expert
March 28, 2024
One of the best hotels I've been to. Huge and sincere thanks for the hearty suhoor in the holy month of Ramadan.
Quiet, clean room, polite and competent staff. I recommend it!
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Nikolai
Level 10 Local Expert
April 13, 2024
5 points for the location. The service is for 4, although there are always polite citizens at the reception, the cleaning is good, water, tea, coffee, every day. Special respect for bathrobes and slippers. That's why the choice of food in the restaurant is getting worse every year.
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Яна Вейкум
Level 4 Local Expert
March 18
Convenient location near the exhibition, good conference rooms, good service and food
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Егорка Воронов
Level 11 Local Expert
February 18, 2024
A very good hotel, clean rooms, friendly staff, very decent breakfasts, omelette to order with different fillings, marinades, dried fruits, meat and cheese cuts, lightly salted trout, fruits, desserts... I didn't even have time to try everything for 3 breakfasts. The room has a beautiful view of the mountains.
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Мария Л.
Level 9 Local Expert
March 10
Nice hotel near the exhibition halls. Slightly tired rooms - countertops, coating. In general, it's fine for a couple of days.
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РТВ
Level 12 Local Expert
November 21, 2024
The hotel has significant drawbacks. The air conditioning system does not work, when complaining, it was not repaired, but simply turned off. The staff does not expose the water, which is put according to the room class, they do not go to meet the requests of the guest. I do not recommend it.
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Заку Зака
Level 12 Local Expert
July 24, 2024
The coolest place in Feng Shui, a recreation area, places for various meetings, a green park area, many shops, cafes,ATMs and more.
I recommend.
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Andrey K.
Level 12 Local Expert
January 3, 2024
We came to Almaata to go skiing. We stayed at this hotel. I definitely recommend it. Clean, friendly reception, quick check-in even at night. There are large family rooms. Excellent breakfast.
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Полина Соколова
Level 8 Local Expert
November 4, 2023
Nice, cozy hotel. There are questions about repairs, but there is a very large flow of people coming for work, this is inevitable. The service is good, the staff is excellent. It is better for Russians to come with cash or open an account in advance with Caspian Bank, VTB Kazakhstan.Yandex Taxi has a Western Union Gazprombank card, an account in yuan (there is a percentage for conversion).
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nina-senat
Level 13 Local Expert
June 30, 2023
A good hotel, clean rooms, delicious breakfasts, convenient to get to if you need to go to Atakent. I really didn't like the ironing service - out of 3 times, 2 times the iron was busy. But when it was brought one day, it would have been better if I had walked in mint... The board is all skewed, it's not worth it, the cover is stained, it's just scary to put clothes on it. The iron was brought in generally faulty, the water from it lasted like a stream. It's just awful! A hotel of this level simply has to have a decent inventory.
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Александр
Level 8 Local Expert
December 20, 2024
The hotel is conveniently located. The rooms are normal, comfortable and clean. Excellent breakfasts, there is a nice bar. Polite staff. An inexpensive hotel, with a price/quality ratio of 5++.
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Игорь К.
Level 7 Local Expert
July 10, 2024
If you work at the Alma-Ata exhibition, then this place is definitely the best choice. Accessibility is within walking distance. By the way, good white wine is served in the lobby.
The downside is the distance from the center with the often terrible Alma-Ata traffic jams.
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Dmitryi Sivkov
Level 8 Local Expert
July 20, 2024
I recommend it to those who came to the exhibition. We came to the furniture factory, the heat is terrible, it's hard to move. There is a park next to the BW. A bank for currency exchange, supermarkets, shops and cafes (air conditioning everywhere). everything is within walking distance. For meetings with partners, a comfortable lobby, a calm atmosphere, an atmosphere conducive to negotiations or solitary work. Very Comfortable sofas)
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Ирина Чиркова
Level 3 Local Expert
March 24
Instead of the declared non-smoking room, a room was provided, to put it mildly, "smoky". The receptionist did not investigate at the reception, referring to the travel agency through which the hotel was booked.