The Veil

5.0

1454 ratings

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427 reviews

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Aquel Gato

Level 15 Local Expert

Absolutely amazing hotel, probably one of the best ones in the city. Rooms are spacious and very stylish, the bed is comfortable. Very quiet overall. Also good restaurant.

Цвика Купер

Level 2 Local Expert

One of the best places we have been. The stuff is very good, give an immidiate respons to every question. The food at breakfast is very good done and same in the asiatic restourant. you get a 10 from us.

Vasily K.

Level 6 Local Expert

Quarky design, very attentive staff, hearty breakfasts. The room is large made with good quality materials. BUT, I have a very small window just under the wall. Effectively staring at a concrete wall. Judging from outside some rooms have huge windows others don’t have windows. The sink is in the room and not in the bathroom, which is also not great unless you are staying on your own. The wifi doesn’t work. There is no gym. Surely, one can find a room to squeeze some gym equipment. Overall, the hotel is not bad but it certainly is not worth the money they charge you.

Ольга В

Level 11 Local Expert

Everything is great! BUT 1 star just to draw your attention to a major issue that can tank the whole stay: the internet is so random: 15 different hotspots all over the place, only 4 of them mentioned in the room, but 3 of them are never there, so you need to ask for passwords all the time and switch between the networks and they are unstable anyway and disappear from time to time. Also some areas don’t have any connection are all.

Ramon Zeus

Level 4 Local Expert

Lovely place. Pros: kitchen, interiors, service, location Cons: parking, pricing.

Marina

Level 6 Local Expert

Nice place, but they have problems with air conditionong ((

Николай

Level 13 Local Expert

Quite expensive, but design is very original and nice

Yavuz Boran

Level 4 Local Expert

Super hotel mne nravıtsa

Гульмира Атетова

Level 3 Local Expert

We visited the restaurant with my husband and were absolutely delighted! The atmosphere is very cozy, the interior is modern, but at the same time warm and inviting. The staff is attentive and friendly, everything is served quickly and with a smile. The cuisine deserves special words: the dishes are made from fresh ingredients, beautifully decorated and incredibly delicious. I was especially impressed with the dessert — a real masterpiece! A great place for a romantic evening, as well as for meeting friends. Now it's one of my favorite restaurants in the city!

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Мария К.

Level 4 Local Expert

A great self-sufficient hotel! Spacious rooms, soft bed, delicious restaurants (Line Brew is very good), sweet sweet compliment from the staff, Delicious breakfast. I strongly recommend everyone to visit the SPA, especially massage! The master has golden hands and it was probably the best massage in my life, not even comparable to Thai. Moreover, due to the full record, I was accepted after closing, because my neck was very stiff after the flight. And for the full effect, they worked not only on one area, but also on my shoulders, arms, and part of my back. The effect is still being felt. I'm very sad that I couldn't get in the second time. For the hotel as a whole: there is a question about the organization of the room (I spent 10 minutes looking for hangers), the absence of a master switch and hooks at the sink.

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Валентина С.

Level 4 Local Expert

Very warm-hearted, hospitable staff. I wanted to come back every day and it was nice. We helped you quickly and professionally with any questions. The hotel has a modern atmosphere, stylish, and high-level service. The breakfasts are very tasty, large, and varied. I had lunch several times at the restaurant on the 2nd floor, it was delicious. Very kind, cool people!! Thank you

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Алексей

Level 5 Local Expert

Excellent, stylish place, delicious breakfast food and very nice service, free water, high ceilings and interesting room design. For early check-in, breakfast is included in the price. The price for a room is 12 thousand ₽

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Мария А.

Level 5 Local Expert

I am delighted with such an authentic hotel. Very tasty breakfasts - you can make a choice of dishes. The staff is very helpful and polite. I would especially like to mention the restaurant manager, the waiters - everything is at the highest level! We'll come back again

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Елизавета Солодова

Level 11 Local Expert

Great hotel! Of all the hotels in Astana, this is the best: decent service, clean and spacious room, there is a coffee machine with delicious coffee, they gave a compliment in the form of sweets, went to a meeting and checked in a little ahead of check-in time (for which many thanks), excellent spa with 3 saunas and a Jacuzzi! The breakfasts are very tasty and satisfying, straight from under the knife, (the only thing is, if you're in a hurry in the morning, it's not convenient - it's a long wait). And still not A small disadvantage is that there is no dryer in the room (there is no place to dry a swimsuit).

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NADEZHDA SHARKOVA

Level 19 Local Expert

The Veil 5 Hotel in Astana is a real godsend for those who appreciate luxury and comfort! We stayed here with the whole family for a birthday, and it was an unforgettable experience. The hotel impressed with its stylish design, impeccable service and attention to detail. The on-site restaurants offer a variety of cuisine, and every meal was a real treat. The spa area is a different story: a relaxing atmosphere, professional treatments and an amazing massage, which I definitely recommend to everyone. The rooms are spacious, cozy and perfectly clean, with panoramic views of the city. The hotel staff is always ready to help and make your stay as comfortable as possible. The Veil is a place where you want to come back again and again. I recommend it to everyone for a family vacation or a romantic weekend!

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Ирина Семенова

Level 11 Local Expert

Interesting architectural concept of the hotel. The rooms are spacious and cozy, with everything you need. The price includes delicious and varied breakfasts, as well as a spa area with 3 types of baths and a large Jacuzzi. The hotel has 3 restaurants. Attentive and courteous staff.

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Юлия Загаевская

Level 12 Local Expert

It's a wonderful place, I really liked it! A great room with panoramic windows, a nice bed with a comfortable mattress and pillows, the room has everything you need - shower cosmetics, towels, slippers, a set with a toothbrush and toothpaste. Cleaning every day. A la carte breakfasts, especially liked the hummus with crispy ciabatta) Excellent restaurants, service and cuisine are quite on the level.

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Анна Морозова

Level 5 Local Expert

A very beautiful and modern hotel. Friendly service, helped to sort out all the issues. Spacious and stylish rooms with good wine glasses and plenty of cupboards. The breakfasts are very tasty on the menu, but the places in the restaurant are small, and you can't always have breakfast right away. There are several good restaurants on site, especially the meat one. The bonus spa is nice, there have never been people there.

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аянат устемирова

Level 5 Local Expert

Cool place🤩 It's very cozy, the music is pleasant, and the food is just great — everything is fresh and beautifully served. Thanks to the staff for their attention, I will definitely be back!

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E V A

Level 8 Local Expert

An excellent conceptual hotel, impresses with its style! Convenient location, friendly staff, delicious breakfasts and several cool restaurants right in the hotel!The staff is friendly, the rooms are clean. A few nuances: 1. It was not very convenient to wash, because the sink is located right in the hallway and is not particularly equipped to accommodate cosmetics, care products, etc. 2. There were not enough hooks for towels and bathrobes. 3. Because of the features of the facade (very beautiful!) Some rooms have no view from the window at all, because the external beams block it. Otherwise, the hotel is just great! Highly recommend it!

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vladimir v.

Level 10 Local Expert

Great hotel! Impressive interior of the hall, corridors and the building itself Excellent 3 restaurants with good dishes and Moscow prices. Every evening, when we came to the hotel, we overeated and were satisfied The only thing is, we were in the summer, the temperature outside was around 30 ° and the air conditioner in the room did not take out if the curtains were open, because the panoramic windows were very hot

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Любовь Бушуева

Level 14 Local Expert

A very creative hotel! Everything is done with taste. Lovely spacious rooms! I lived on the 5th floor, overlooking the river. Perfect! A la carte breakfasts! Very tasty! Thanks to the chefs. The staff was friendly, they told me everything, showed me everything. There were not enough towel hooks in the room) Many thanks to Diaz at the reception, he told me everything in great detail and showed me. I was very pleased with the spa. Few people. Sauna, hammam, Jacuzzi, infrared sauna. Water, bathrobes, towels - everything is there. The location is good, everything is nearby. There is a French quarter in 2 minutes, beautiful streets) I'll definitely be back)

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Ксения К.

Level 5 Local Expert

Favorite hotel in Astana. We stayed there many times . Large, stylish rooms, excellent breakfast and a cozy SPA. The hotel has a delightful restaurant for lovers of meat dishes and beer, a good wine list and delicious desserts. There is a children's room , its own Parking and pleasant compliments for a doctor or a wedding anniversary. The reception staff always goes to a meeting to resolve any issues.

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Дарья Н.

Level 3 Local Expert

Polite staff. The room is very authentic. We were planning to organize a wedding photo shoot. We chose another hotel, because it is quite dark inside (for our specific purposes), but someone will definitely like it. There are several restaurants on site, including Line Brew. I would like to note an interesting idea with an exposition of pieces of meat in a separate showcase (photo attached).

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Nurbek N.

Level 6 Local Expert

Excellent SPA, delicious cuisine, excellent service, convenient location in the center between the left and right banks. It's a bit inconvenient that the room has a washbasin right in the room, not in a separate room, the comfort is not felt, they could not make documents for the company.

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Vlad_sl22

Level 21 Local Expert

A strange impression about this hotel. One of the advantages is the location and good restaurants with good cuisine and original design. . Of the cons, this is a very strange corridor design solution. The space is gray and pressing on the brain, as if you are in some kind of casimates... The rooms also have moments with unclear solutions. Well, in general, you can live once for a change.

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Natalya Dm

Level 9 Local Expert

Great hotel! The rooms are spacious! Great breakfasts! We were delighted!

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А А

Level 4 Local Expert

Great hotel. Friendly staff, excellent restaurants. The windows don't open. It's a bit stuffy in winter. Warm underground parking. The cigar room. Good location. Booking via Booking with free cancellation.

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Nec.Tone

Level 22 Local Expert

It's a cool place! I've been to a lot of places, but it's super cool and cozy! Practically a meat museum) Cuisines of different directions, but the golden steak from the death of Kazakh cuisine is the leader here in all respects - in taste, appearance and size! The place is a must-visit for both tourists and business guests of Astana. There is a comfortable cigar room. And a mini-hotel for those who are tired) In general, the design of the building and the windows were reminiscent of Gaudi's creations in Spain. We invested seriously, it feels and is impressive)

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Максим Зайцев

Level 10 Local Expert

A delightful hotel! For a couple of nights and dinners here, it's well worth visiting Astana) You will definitely not be disappointed. The unique design of the halls and rooms, perfumes and textiles, lighting and decor are all top notch. A wonderful spa complex. At the same time, everything is very cozy and warm. In short, the pleasure is at its maximum. I recommend it!

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Екатерина Карпенко

Level 4 Local Expert

A favorite place to relax. Breakfast is beyond praise! Comfortable mattress , pillows . The service is great. Plus, my favorite restaurant is line brew.

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Тамара М.

Level 5 Local Expert

A very interesting and beautiful hotel in a futuristic style. Very polite staff, delicious breakfasts and beautiful rooms. Interior and design for 5+. And some of the best restaurants in Astana are right in the hotel.

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Сарочка Абрамович

Level 14 Local Expert

Exceeded all my expectations) This is just a wow level! Incredible service, delicious cuisine both at breakfast and in restaurants, the interior is simply bombastic, and everywhere in the hotel and in the rooms. I was especially amused by the hand sink right in the room at the entrance, despite the fact that there is no sink in the toilet or in the shower) it is unusual, but it is beautiful and fits in. I will definitely stay here again

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michail

Level 10 Local Expert

The coolest hotel. We chose it first because of its appearance and convenient location. There are 2 or 3 very good restaurants inside. The rooms correspond to 5 stars. I strongly recommend a spa complex for guests.

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Alexander Lushanov

Level 13 Local Expert

It was in September 2024. I liked the hotel. Modern design of the building and rooms. In the corridors, in my opinion, the design was overdone, somehow it turned out to be a bit gloomy. There are several restaurants on site. I went to a steakhouse, I liked the cuisine and the wine list. Breakfast is served in the lobby bar. There's not a lot of space, but there weren't any problems with boarding. There is also a shop with alcohol and snacks.

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Александр

Level 17 Local Expert

The hotel is unusual in design. The location is excellent, there is a direct exit to the central artery by car, 5 minutes on foot to the park and the embankment. There is a cigar room, 3 restaurants and a bar. It has its own small SPA, There are no questions about the rooms and service. I stayed for 3 nights. I had a great time. Important - due to the design features of the facade, there are rooms with tiny windows. If this is important, please specify when booking that you need a room with a large window.

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Катерина З.

Level 7 Local Expert

A great stylish hotel. Every detail is thought out. Amazing a la carte breakfast, just to die how delicious. Nice staff. The hotel smells incredibly delicious, the rooms are nice, clean and spacious. I definitely recommend it

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Lora

Level 12 Local Expert

Everything is great in this hotel !!! Your every whim will be fulfilled! The magnificent rooms and caring staff will make your stay unforgettable. 😊😊

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Данияр Сыздыков

Level 3 Local Expert

The breakfasts are very tasty, the waiters are professionals in their field. The rooms are beautiful, well maintained, the staff is kind and respectful. Everything is fine with me.

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С.А.

Level 10 Local Expert

A cool, unusual hotel. Everything about this hotel is very unusual, both the design of the hotel itself and the interior of the rooms. The service is at a very good level, and the breakfasts are also very tasty and satisfying.

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Дмитрий П.

Level 10 Local Expert

The hotel is not bad, but there are drawbacks: the entrance doors are quite heavy, not all rooms have full-fledged windows, and there are few hooks for towels and bathrobes.Among the advantages: excellent breakfasts, restaurants and a wine shop where you can buy and taste wine and other beverages.

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евгений с.

Level 4 Local Expert

The best hotel. Non-standard high-tech style. Nice restaurants inside. The staff is excellent-not noticeable. The service is prompt and courteous with consideration. The food is great.

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__M-Z__

Level 5 Local Expert

It's a great place. Nice staff. Nice bed The spa area is mediocre, but with a touch. The feeling of being on a ski slope is very unusual Not 5, because there are little things that you don't want to get into, but for example, about the cheapest hair dryer and the filthy kondey system, which works according to its principles, like a clapping white friend, there even seems to be a door closer that is not configured.… And so the hotel is top

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марина лепешинская

Level 8 Local Expert

Very comfortable hotel, unusual interior, super comfortable bed. In addition to the kettle, there is a coffee machine with coffee capsules and a cappuccino machine in the room. 3 own restaurants, breakfast service, very tasty food. There are several shopping malls nearby.

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Алексей Кваша

Level 13 Local Expert

Interesting design, fresh clean rooms, excellent restaurant. The strange need to wait for a room check when checking out.

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Михаил

Level 10 Local Expert

I really liked the hotel because of its uniqueness, starting with the building and ending with the room itself. The rooms are spacious, the ceilings are probably 5 metro for sure, everything is done with taste The breakfasts are very tasty and satisfying The price is more than affordable for such a hotel

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Сергей

Level 17 Local Expert

The hotel fully justifies its 5 stars. Chic interior design, cozy and larger rooms, cool restaurant. Someone complains about the lack of a buffet at breakfast, but in my opinion, a good a-la carte solves it!

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Наталья Аристова

Level 10 Local Expert

A good hotel, beautiful clean rooms, the only drawback is micro-bottles with shampoo/shower gel, even a child will not have enough to wash (The breakfasts are excellent, the staff is polite. We recommend it.

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Ирина К.

Level 3 Local Expert

I often stay in this place, all 5 stars are justified, friendly staff, clean rooms and of course delicious food!

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Анастасия Фирсова

Level 5 Local Expert

Nice hotel, very unusual interior. Super polite people, the girls at the reception are just sweethearts and sweethearts, always ready to help. And giving coffee with you in branded paper cups is just a mega idea. Definitely recommendation 👌🏻

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