I have experience working with different banks, but this is the first time I've seen such an attitude. Complete lack of customer orientation. The feeling is that the work is very exclusively for fines from legal entities. The managers of the leasing department absolutely do not lead their clients, they only inundate them with fines, and they do it on the sly - through letters to the post office, although all communication is built in messengers. They change the terms of the agreement and do not inform you. I think this is unacceptable.

See original · Русский

Show business's response

Елизавета Самохина

Level 9 Local Expert

At first, I liked this bank. Consultants, though soulless, are competent specialists. I opened a deposit without any problems, but replenishing it becomes a challenge every time. Waiting for a specialist can take up to 40 minutes, as everything happens at the speed of a turtle.

See original · Русский

Show business's response

Nikita Yurkevich

Level 7 Local Expert

Coupon K559, came to pay the fine, gave a resolution with all the details, gave a passport. A payment to the budget, a cash payment, they said there would be a transfer fee of 5-10 rubles, okay, I think I need to pay, but it's strange that there is at least some kind of commission for such payments. I stand in the window for 20 minutes, waiting for the girl to call somewhere and find out how to make this payment. I told her again that it was a payment to the budget, I even told her the payment code, it was pointless. As a result, they deployed it, he says, it's not the modem that will pay for this.

See original · Русский

Show business's response

Belaruski Narodny Bank

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

130 reviews