Rixos Marina Abu Dhabi
465 reviews
November 5
Great hotel! The food is delicious, varied, the sea was warm in April
The only drawback is the lack of a full-fledged adult pool in a quiet place. The one in the pool is available to everyone..
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February 11
A great new hotel, beautiful spacious rooms with a gorgeous panoramic view, but without a balcony. Everything works properly, and what goes out of order, they come to repair it quickly enough, although sometimes you need to be reminded through Russian girls who walk around the territory and find out the opinion of visitors.
The food is delicious, although the choice is not Turkish. But it's even better. They do it for quality, not quantity.
One restaurant and that's it, there is not enough variety of ala maps, as in Rixos Bab al Bahr, for example.
The territory is small, beautiful, but everything fits. There are enough pools.
But there is one big disadvantage - the hotel building covers the sun almost all day in the best places to relax. You have to change three locations during the day so that you don't have to be in the shadow of the hotel after a couple of hours.
But for someone, this is a plus, of course, who does not need the hot sun, like us)
The service is at the highest level, everything is brought at the first call and very quickly.
The beach is quite large, slightly inclined, the sun beds are comfortable and there are a lot of them.
The water in the sea is very beautiful due to the fact that it is a small bay.
The animation is weak, the evening disco is almost always the same for children, rarely something interesting. Trampolines were put on only once in 9 days. For adults, too, the shows are repeated every 3 days, it's boring.
There is a huge Marina Mall nearby, which is also good news.
In general, I recommend the hotel, the impressions were positive, we would still come back here.
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1
December 13, 2023
We were a family with 2 children in October 2023. A good all-inclusive hotel. We lived in a room of 2 bedrooms, with 2 bathrooms, very comfortable!! I liked the beach, clean sand-they clean it all the time, clean sea. The service is good, drinks were brought to the beach quickly and often))) in the morning, of course, all the sun beds were occupied, I had to adjust and get up early;)) the buffet food leaves much to be desired, I personally did not like it, but we did not gain extra weight! I liked the food more at the restaurant by the pool! The hotel also has very powerful air conditioners, probably too much.. in the corridors, in the main restaurant, it was sometimes too cold... small remarks in general did not interfere with our rest, we had a great time.
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1
May 28
The food is monotonous, different cuisines, repeated every day, but very tasty, high-quality products!
Cappuccino machine prepares, it's so-so ...
The beach is very convenient, the artificial bay is excellent, it's not scary to swim with children...
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October 13
We are having a rest in this hotel now!!!We visited last year at the same time and really wanted to come back here again!!!
The hotel is very decent, the staff tries very hard to help in everything, everyone is friendly and kind without exception!
The restaurant is above all praise, there is everything for every taste.
Separately, I would like to note the excellent pool, where there is a People's bar, there is a star and a master of his craft, the bartender of Sabha, special thanks to him for a good mood!!!
If you just want to have a good rest, you are here!!!
We will definitely come back here!!!
Galina.Saint-Petersburg.
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January 14
An excellent and very beautiful hotel justifies its 5*, room cleaning is daily and very high quality. The food is excellent, 16 varieties of bread and 10 types of jam, everything else is cheeses, meat, yoghurts in a very large assortment and all this is very tasty. 3 swimming pools (1 for children). There are bars by the pools. The only drawback is the beach itself, or rather a relatively small coastline and a puddle in front of it. When the tide is high, there is probably a bay, at low tide, there is really a puddle, but this disadvantage is offset by excellent service and quality of services. The hotel is on its own 5*. We plan to come again.
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May 5
Of the advantages
1) a warm swimming pool
2) good nutrition (monotonous, but high-quality and tasty)
3) a large spacious room.
Of the cons:
1) uncomfortable mattress
2) it is very windy on the territory.
3) the towel on the cards is a horror. One in one hand.
4) the kids' club is a bit weak - (they took the children to the beach without putting on their hats). They work until 10.
5) there were not enough sunbeds.
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September 28
A wonderful hotel, relatively recently built. We rested before the start of the season, so not everything worked. Unfortunately, we got to the construction site under the windows, but as we were told, this is the norm for any hotel in Abu Dhabi.
Hotel:
Minuses:
1. All Inclusive mode. Everything is clearly on schedule. There are several restaurants that you can visit at a certain meal. You cannot visit several restaurants at one meal. But not all restaurants record the room number, so it's not traceable. Also, the administrator does not always re-let you into the same restaurant, but he encountered this once in 7 days;
2. Late check-in at 15:00 and earlier check-out at 12:00. If you go on a tour, then at 11, at a maximum of 12 you will already be at the hotel, but the probability that you will be settled immediately is not high, we are lucky, but the majority of tourists are waiting until 3. If they agree, then all inclusive bracelets will be issued at 12 o'clock. About the eviction, the time is fine, but the meal schedule has been made so that breakfast ends at 10:30 and lunch starts at 12:30. You won't be able to have a snack right before you leave.
3. The location is such that it is convenient to go to the center only by taxi. Public transport is poorly developed, and you can get to it through the Mall;
4. In the emirates, they are afraid of epidemics, so they are fighting rotavirus very actively. If any indicator is exceeded in the pool, it can be closed for cleaning for 2-3 hours in the afternoon. The room has very chlorinated water, especially noticeable if you decide to take a bath;
5. The bastard elevator program. You can just wait 5-10 minutes for the elevator, although there are 6 of them. They just drive past down, even if you called him. There may be 3 free elevators on the lobby floor to stand and not follow you. I lived on 4, waited for the elevators to come down from 30, instead of coming to me from the lobby empty. You stand waiting for 3 minutes, and 1-2 elevators are on the ground floor. There was also a queue for an elevator on the floor with restaurants and access to the pools and the sea (you can evaluate it in the last photo).
Positive:
1. Transfer to the hotel at the Marina Mall. But only before the pedestrian crossing;
2. The building and rooms are beautiful, fully match their stars.
3. Five restaurants and a cafeteria. 2 restaurants in the hotel, 3 on site. But as I wrote earlier, you can only eat at certain times and at certain times. If you are traveling for more than 5 days, then there are 3 restaurants on site, each offering 1 a la carte dinner.
Staff:
Special thanks to the staff.
First of all, everyone speaks English perfectly.
Secondly, there are a lot of Russian-speaking staff from the CIS, Turkey, etc. The staff from outside the CIS teaches and understands some phrases in Russian.
They solve all issues quickly, they do not even consult on individual issues. In general, I am very satisfied with the service. I would also like to mention Oksana from the reception, many people write bad reviews about her for being rude and not smiling. I can say that Oksana may not smile, but she resolves all issues very quickly and clearly. There was no shoe horn in the room, English speakers told me for 4 hours that they would solve the issue now, Oksana decided in 5 minutes while I was waiting for the elevator the horn was already in the room (yes, elevators are a sore subject).
From room cleaning, I can mention Mohamed Aspak, the guy loves his job. He asks for feedback, he liked everything, he can change the towel without an application, if something happened to him, well, he likes to please guests with figures made of towels.
The bartenders know their business, the cocktails are all delicious, not bitter, the components are not mixed up, there are no problems with this.
The night bar is full of live sound every evening.
Beach:
The beach is a paddling pool, very shallow, it feels like it is artificial, there are no waves because of the breakwater. Waves happen only if windy weather and high tide coincide. The beach closes at 18:30, the rule of all Emirates.
There are very comfortable sun beds with a backing and good umbrellas on the beach. Several times in a couple of hours, they go to clean them from sand. You can ask to clean your phone at any time.
They also bring any drinks to the beach.
Swimming pools:
All children's, 2 to 120 cm deep, 1 to 90 cm. After 19, only the one that is 90 cm works. Drinks can be ordered directly from the pools (120 cm), there is a bar, or staff rides roller skates near the pools and takes orders.
Territory:
It is small, construction and landscaping are still underway. The scale is not Turkish at all.
Food:
The quality of the food is appropriate, there are crabs, grilled, pasta, pizza. A typical buffet. It gets a little boring during the week, but due to the availability of dinners in restaurants on site, not so much.
Alcohol:
The wine sucks, everything else is more or less.
It seems like cognac is not included. At the same time, whiskey, bourbon, gin, everything is there. The logic of including a brand in AI is not always clear. More popular and budget positions may not be included, but less popular and at the same time more expensive ones are included.
In general, I am happy with my vacation, especially for the price that the tour came out to me. But he's probably not ready to come back. Only if the territory is fully landscaped in a couple of years and the price is pleasant.
P.S. One day, a forum was held at Alfa-Bank on the territory of the hotel. Some of the employees who arrived were drinking like the undead. They just buzzed so much that they disturbed sleep, maximum disrespect to other hotel guests. Screams in the hallway at 3 a.m. The guards tried to get them to be quiet, but they partially succeeded. But the feeling that the salespeople with Alfa Bank's corporate small business are cattle remains(
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3
July 31
Excellent hotel,visited twice🥰beautiful building,delicious cuisine🙏
Separately, I want to say that the children liked the kids' club very much, the guys there were very kind and understanding , thank you Orazgul,Lillia,Abdu,Zizu,Courtney,Ali.
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June 15
Luxurious . There are a lot of children and the hotel is very populated. A super expensive spa , there are no such prices in Moscow . Massage and hammam for 100 thousand was great)))
The food is excellent. Next to the Marina Mall .
I recommend it for the trip!
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3
September 28
I would like to especially thank you for the services of cleaning room 1207 Saad and Milan was impeccable in all desires. I explained everything and told you that where it turns on and off , I cleaned the room efficiently !! Deserves the highest praise !!! Be sure to thank him for his work!!! Well done!!! We were from 09/22/24 to 30.09. 24 we will definitely return to this hotel!!!!everything is at the highest level!!!
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May 18
We stayed at this hotel twice, I like absolutely everything, good food, seafood, plenty of alcohol, service, a wonderful concert program in the evenings-always very talented artists perform, convenient location of the hotel, across the street the best shopping center in Abu Dhabi (in terms of size and number of good shops), beautiful interior yes, the territory of the hotel is not large, but it is quite enough for us:)
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March 5
This is a fucking amazing hotel! It all starts with the hall: huge ceilings, a composition of fresh flowers, a harp, marble, everything is very decent. Very fast elevators with sea view. The rooms are large and have a bathtub and shower, everything is super. The view from the panoramic windows is excellent. The service is normal, they were not particularly noticeable, well, that's probably a good thing. The kitchen is 5+, there are a lot of different dishes, barbecue, pasta, seafood, pancakes, etc., the food is delicious. The location of the hotel is far from the hustle and bustle, there were many walks (for pleasure). I am sure that if the choice falls on this hotel, there will be no regrets about your stay!
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December 16, 2023
I recently stayed at the Rixos Marina Abu Dhabi Hotel and I want to share my opinion. The hotel is located in a great location, close to the beach and shopping centers. The rooms are spacious and cozy, with a beautiful view of the sea. The service was at a high level, the staff is always ready to help. The breakfast was very varied and delicious. I also liked the rooftop pool with a wonderful view of the city. Overall, I would recommend this hotel for a comfortable stay in Abu Dhabi.
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September 26
I liked everything! Here you can have a beach holiday, and cultural outings to the city, there is something to do. The bay is small, but it's enough, the water is a beautiful emerald color. I was happy with this vacation. The location was not mistaken. 🔝
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November 21
We chose this hotel because we have already vacationed in Rixos in Ras al Khaimah, and we really liked it. We chose to have children's animation, as a result we got a children's club with dissatisfied animators who turn off the lights in the club after the children's disco, as well as all slot machines. A good tactic, as a result, there is no one in the club after the children's disco. An hour before closing time, they are not particularly allowed to play with toys. There are very few Russian-speaking staff (practically none), favors for English-speaking guests (the waiters by the pool do not directly detach from them). We had an early arrival, and we were offered to buy breakfast for 99 dirhams each, and we were checked in after 15.00, after we had already gone to fight. We chose a room above the 6th floor, and eventually settled on the 6th floor. On the day of check-in, we were very exhausted, so we overslept dinner, and it turned out that after 22.00 it was impossible to eat for free, even if you have ultra all inclusive. In general, the food is delicious, everything is fresh, a lot of meat, vegetables and fruits. Cleaning for 5, they clean very well.The location is excellent, near the shopping center. For reference, 450,000 were paid for 6 nights and 7 days, I would like to pay more attention to Russian-speaking guests. In the photo, the kids' club is at 21.15. In general, the hotel is cool.
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May 12
We had a rest with our family and a large company at this hotel from May 3-12. The room stock, the service, everything is at the highest level! The food is excellent, the staff is friendly, smiling, always ready to help!
Of course, the hotel has only one drawback - the beach.
At low tide, a large puddle forms in place of the sea. It remains to wait patiently for the tide.
Despite this, the rest left a lasting impression on all of us)
Of course, we will go back there again!
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June 15
Ooh, it's just a song. I haven't felt such excitement for a long time. You can see this hotel from almost everywhere in Abu Dhabi. The most beautiful in the area. Near the Presidential Palace, not far from the Louvre. Yas Island with water park and Ferrari Park - 30 minutes by taxi (70 aed). Food is space! Seafood, sweets, elite alcohol (12-year-old Chivas, high-quality prosecco, Carona beer) are all included in the all inclusive. Surprisingly delicious fruits. Many food outlets, 3 Ala carte restaurants. The rooms are spacious, the view is magical - from the 8th floor sea view is just fire! There are a lot of Russian-speaking staff. The beach is small and shallow, but the pools save the situation. The main pool is for adults only : (There is a small mall nearby.
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September 30
The hotel fully meets its 5 stars, excellent service, varied meals, excellent Rixi kids club, the territory is not very large, but well maintained, any problem is solved in 5 minutes👌🏻
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April 20
Great hotel. Everything is at the highest level. Freshly squeezed juice for breakfast, ice cream and fruits throughout the day on site. Pleasant aroma, live music.
Of the cons: the sea is an artificially created lagoon. Depending on the weather conditions, low tide often occurs, as a result of which the sea in the lagoon turns into a puddle. Swimming becomes impossible . After a few hours, the water arrives again and the situation becomes more familiar.
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June 8
We have never vacationed 2 times in the same country. This time we decided to make an exception. Last time we were in Ras El Khaimah. The question of which emirate and which hotel to go to was VERY acute)) We decided to go to Rixos Marina Emirate of Abu Dhabi. In short: food... how to eat at home now, I don't even know. There were 4-5 stars in many hotels of different chains in different countries. So far, we have decided that this is the 1st place. Room: definitely take a view NOT of the sea and not below the 4th floor. A view of all the sights of Abu Dhabi is provided. Everything is great inside, but nothing dries, get ready to dry on the beach)) Territory: very decent, well maintained. The pools are excellent, there is a separate one for adults, cooled. Beach: for an amateur. It's just wonderful for us: a gentle entrance, there are always free sun beds, drinks are brought, it's clean, no jellyfish were found (the first week of June). There are tides, it gets shallow, as for me, it's not critical: go further away and swim comfortably. Infrastructure: nearby (3 min. walk) there is a good mall, everything is there. Brands from simple to luhari) It takes 10-30 minutes by taxi to all the main attractions of the city (we swing Karim and everything becomes very simple). For families with children, there is also all the infrastructure: a children's club, a swimming pool, a playground with fountains, etc.
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January 10
Beautiful hotel, great rooms. The rooms are cleaned daily, and bathroom accessories are changed every day. The only drawback in the rooms is the lack of a balcony and a free mini-bar, and since it was not quite the season, it was not comfortable with central air conditioning. A big plus for the quantity and quality of towels and care cosmetics (chic shampoo and conditioner and body balm). The staff is polite, there are Russian-speaking hostesses. The food is delicious, there are a lot of sea products, the fruits were not all ripe, the divine pastry. Delicious cocktails (plus all inclusive). A separate huge plus for the bartender from the bar is the Antidote. Divine cocktails made by the author.
Minus the small beach, although it has its own, the presence of sharp stones in some places and a muddy bottom
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November 12, 2023
Excellent service, the staff is smiling and ready to help. The territory is not large, there is a mall and an exchange office with an excellent course and a work schedule until 00 in a 3-minute walk 👍
Entering the sea is not the best (there is silt and stones)
The rooms are all fresh and spacious.
If you are traveling with a company and are settled on different floors, then you can visit each other only with the card of the owner of the room (the elevator goes only to the floor of the room)
The food is delicious, meat and fish are cooked very well. The assortment of dishes will not leave anyone hungry
The bar is open until 01:00, then everyone must sleep.
You don't swim in the sea at night, the guards are watching and don't let anyone in
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September 22
The coolest hotel in terms of architecture and location. Breakfast and dinner are just a bomb.
But there are also disadvantages: a long check-in / check-out process at the reception, as well as no sea beach.
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August 29, 2023
Oooh! Guys, this is a cool hotel. Luxury is felt everywhere. The food hall is excellent, rich and varied selection of products, watered wine, beer, water, etc. spacious hall. Pools with cooling. A little upset about the $ 200 deposit for the room, it is refunded in full, minus the tourist tax. But they are returned in dirhams, you can change for bucks in the neighboring Marinamoll. A free buggy goes to the shopping center from the entrance. There is a children's club from 8 to 22. The rooms are cool, I even recommend not to take them or not to get upset if they were given without a sea view. On the other side, you can see part of the bay and the lights of the night city. We lived on the 32nd floor. An elevator with a transparent cabin is a separate pleasure. I recommend
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10
March 19
I have rested in this hotel several times. Since the opening of the hotel, the territory has become more well-groomed and cozy. Among the disadvantages are sharp stones when entering the sea, a small coastline, a lot of shade on the beach, which is created by the tall building of the hotel. Extremely boring animation, the repertoire of musical groups is designed for European oldies, although they are also not particularly enthusiastic, judging by their bored faces at these events. Perhaps this is the norm for the Emirates, but we love discos and dancing, so we liked the New Year celebration at the hotel. It was noisy, fun and at an excellent level! It's a pity that it's once a year :) If the hotel is considered for a relaxing urban holiday, without beach fanaticism, it is ideal.
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March 27
Great hotel. We had a vacation in March 2024 with two children. There is one disadvantage - this is the beach, or rather the sea, in which you can just stand, swim will not work very well, quite shallow. But it's just fabulous for kids. The food is great, the food is almost constantly fed, very high quality and varied. Lots of seafood, fish and meat. The alcohol is original and of high quality, there are many bars, they work all day. The rooms are all new, just perfect, the view from the room is excellent, whichever side you would not take the room. Russian Russian is spoken by almost all the staff, and in the hotel almost all the vacationers also speak Russian)
The service is at a high level, there is animation for children, it is very convenient that the animators speak Russian, the entertainment is quite monotonous, but you can easily leave the child for an hour or two a day. I really liked it.
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April 23
Probably the best hotel you can choose. Rixos is always 10/10.
The food is delicious, the views from the rooms are excellent, the staff is friendly and will always help if you have any questions.
A great choice for families with children.
It is better to visit the beach in the morning before low tide, in the evening it is shallow and there is a lot of clay.
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November 23, 2023
Rested in November 2023. We did not regret at all that the view was of the city - the evening views are very beautiful and atmospheric. Excellent cuisine, there is always a choice (sushi, red fish, tuna, shrimp, crabs daily). Attentive staff (there are Russian-speaking staff everywhere). I really liked singing at one of the dinners. We preferred to lie under palm trees. A waiter on roller skates, very attentive and fast.
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May 6
Of course, this is definitely one of the best hotels in Abu Dhabi. Beautiful hotel, lovely rooms, the food is just a delight. As our guide said, "your hotel will not surpass any restaurant in Abu Dhabi in terms of food. That's true, that's true. But not without disadvantages. And so the first minus is a little sea. Every day the tide is out either before lunch or after. At low tide, the water sometimes goes down to the buoys and there is simply nowhere to swim🤷♀️ I'm not a fan of swimming pools. There is a separate conversation about them in general. Everything is lined with marble, it's finished very beautifully, but only with me the ambulance came 2 times. Children fight terribly. The last boy was completely covered in blood. I really hope that everything is fine with him. I don't understand why nothing has been solved with this tile yet. And about loyalty to the guests, too, the minus is over.
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March 1
Great hotel!Large territory, several pools and restaurants, its own beach.Delicious and varied cuisine .I would also like to note that the Russian-speaking girl at the reception (I did not remember the name) helped a lot with late check-in + helped to order food from a city restaurant.
On the downside, the waiters are absent-minded, always forgetting your order.Sometimes I had to remind the order three times and wait 15-20 minutes, and this is not a full landing!
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November 20
Excellent rooms, excellent service, delicious food, a large selection of high-quality drinks.
You can always find free sun beds on the beach and by the pools
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May 1, 2023
Great hotel. We were in October 2022 - it is only after rebranding. Everything is new! The staff is very responsive. Beautiful rooms, well-chosen cosmetics, good breakfasts. The beach is small, but there are enough places for everyone. The sand is clean and white, but the bottom of the bay is muddy. Perhaps because of stagnation of water. At the same time, the water is clean. In the evenings, there is live music in the lobby of the hotel. Arabs often come (not the fact that the guests) to listen to music and drink tea. The smell of oud and Arabic perfumes is everywhere. Fleur will live in your suitcases for a long time, reminding you of the Emirates
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3
September 19
Excellent! The food, the service, the staff, everything is top notch. The beginning of September is a bit hot on the beach and the sea is warmer, but otherwise everything is fine.
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October 6
I am currently staying at this hotel. It's not the first time here, but it's the first time I've seen a hotel degrade like this !!!
1. The food ... the food was very upset by the monotonous and uninteresting food, little fish and seafood, weak desserts!!! The signature dish is baked chicken, it's just ridiculous! The hotel is like 3 stars. Huge queues.
2. Unbearable queues for elevators ... and forever 2 broken out of 6 ..
3. The most disgusting thing ... at 12:00 check-out. We handed over the room, everything is OK. And here, we are told that we need to cut off the olinclusive bracelets. That is, we will no longer use any of the hotel's services. Although we paid extra for late check-out and departure!!!! I have never seen such an attitude towards customers in any hotel of this level. We were not asked how our vacation went, etc.
It's a very unpleasant feeling.
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August 16
When it's low season in the Emirates, it's quite spacious, but from October to March, when the hotel is almost crowded, queues at restaurants and bars, the beach is just crowded.
But for fans of the city mall, this is paradise, everything is nearby, the Marina Mall is gorgeous.
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January 21
The hotel is super in all its manifestations. The location is ideal, the service in the hotel is 5, the rooms are very comfortable, the kitchen from the Turkish chef is better than in Turkey itself, the recreation area and pools are located so conveniently that you will always find a comfortable sunbed after a change of scenery. The entrance to the sea is 5-, but in January the water was ideal for swimming +20.
I recommend it to anyone who wants to relax for the money they paid and no cheating.
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September 24
The hotel is super, everything is wonderful, friendly staff! Cleaning is daily, the staff tries 100%! The only thing that was not clear was why the bracelets were cut off, we had a check-out at 17 o'clock from the hotel, we could just go to lunch. And so everything is wonderful!
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September 7
A wonderful hotel, helpful staff, cleaning is above all praise, especially the specialist Adi helped. The food is at the highest level. We are thrilled!!)))
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July 19
A great premium hotel. We were with the family after the renovation. In September. Everything corresponds to the level. I recommend taking a room with a balcony. The view of the Persian Gulf is amazing.
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July 30
Wonderful hotel, attentive staff, excellent cuisine, chic rooms, beautiful beach with snow-white sand, the rest was a success, I recommend 💯
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August 30
a very nice hotel. The food is top notch! The service is wonderful!!! The bartender is Mustafa aerobatics! The pools are great! We will definitely come back!)
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June 17
Of course, the review is late... we were at this hotel for the last May holidays ... but the impressions are still😂 having given 900 thousand for a vacation ... and to get such a service ... we still have to try))) the only plus of the hotel is a beautiful building and the Marina Mall nearby ... everything))) well, the DJ girl was very beautiful) well, you can also put 4 people in the restaurant ...)) there are no sun beds...as you do not come to the pool...everything is occupied like in cheap Turkey with towels🤣 together the sea is just a dirty puddle with constant tides ... you will not wait for waiters...there are huge queues in bars...and the food...this is a separate topic ...everything seems really delicious ...but in 10 days...lunch and dinner have not changed once!!!! Everything is the same ... and of course we were not hungry ... but the same set of dishes every day ... do not reduce, do not add ... very strange of course)))
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August 16
I want to share my opinion about the hotels.the impressions are not unambiguous, do not scold, do not praise.I will tell you from the moment of check-in, we arrived at 12:00 at the counter, we were informed that check-in at 15:00 was expected.I came up every hour and asked if the room was ready, to which they told me no, wait at 14.30, I asked that I was not ready now.they told me to clean up, then I said I'd dial the agency well, let them figure it out and miraculously the number was immediately provided.it made sense to torment the guests if the room was ready.immediately minus the reception.the room is big, clean, the beds are something you sleep on like clouds.the hotel is big but boring.the food range is small but everything is very tasty.therefore, + 5. there is no territory, there is no entertainment.the sea is a small puddle and opposite the excavator is working all day -1. Pools are something.3 small pools with a depth of 130 and hot .one pool with cold water and a bar.but I couldn't even get to him, the gag reflex started. He stinks of urine. Imagine 100 people in one pool, children, men at the bar.The toilet is only in hotels.it seems that no one wants to leave him, so they urinate right into him.I'm writing and I'm already sick.This is a disaster for Rixos. I decided for myself that I would definitely never come here.and about the bar, you will be served a cocktail at a price it is not clear from what, but if you want from normal alcohol, then it is only for money. This is an all-inclusive service. And a huge thank you to the spa .hammam , massage on the level.that's where we could only rest for 5*. The rest was spent in the room. Fortunately, a great gaming club for teenagers, my son is happy.
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December 13, 2023
A fairly average hotel in total, if you add up all the pros and cons. Outwardly beautiful, luxurious 5-star hotel, with service at the level of an ordinary three-star hotel. I think it's the Turkish roots that have such an impact.
The bathtub in the room leaked every use, calling the service did not help even once.
A lot of things have already been broken, even though the hotel is very fresh.
Dinners from the first call seem to be normal, but then their monotony and blandness of the dishes get boring very quickly. The bar is a complete failure.
At the end of the trip, the battle for the deposit, which was 1600 dirhams per family, finished off. They counted the services that we did not use and did not want to return it. While we were looking for employees who turned it on and dealt with everything, we missed the plane.
An average lousy hotel for an overprice.
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April 14
The hotel is very beautiful.A large selection of food and good rooms 😌 there is also a lot of entertainment on site such as a children's club, gym, spa area and much more 🧘 I strongly advise families with children to visit 🤗
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3
October 11
Unfortunately, the quality of service at the hotel has dropped significantly compared to previous years.
If the hotel simply billed other people's bills to my room in the past, now new introductory ones have been added.
The food has become much worse and simpler: salmon has become a rarity, scallops, crayfish necks, large shrimps, and there has never been a banal sea bass with dorado in a week, unlike in previous years.
Regular problems with elevators: in the evening there are huge queues to go up to the room as 3 elevators were not working stably.
The hotel began to get physically tired, there are a lot of loose tiles in the pools, the water in the room goes intermittently from boiling water to ice, it just won't work to stand under the shower, pillows with an unpleasant musty smell.
In the main bar on the 1st floor, the waiter may not come up once all evening. Snacks are distributed by no clear principle at all.
For the first time in 30 years of travel, I was faced with the fact that the hotel removes the All inclusive bracelet from the guest on the day of the guest's departure at exactly 12:00 and prohibits him from using all services. This has never happened before in this hotel, and I have not seen this in the Rixos network in other countries. In Turkey, for example, a guest uses all the services of the hotel until departure.
The hotel completely loses interest in you as a guest at exactly 12:00 on the day of departure. An attempt to resolve this issue through the managers at the reception caused complete indifference on their part.
That's the kind of loyalty to regular customers.
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1
October 1
Very nice, very beautiful, very clean hotel, top-level service, very diverse cuisine, diverse people, I recommend anyone who has not been to Abu Dhabi yet!!!
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August 4
I do not recommend it to anyone! We were there in March 2023.
Rooms with sea view....but we were not warned that there was a construction site nearby. Excavators and tractors were working all night! Grinding and crashing! Nutrition is generally a separate story. To eat hot scrambled eggs for breakfast in a restaurant, you need to stand in line for 20 people! The waiters bring coffee for a sooo long time! In 20-30 minutes! You're sitting with this cold scrambled eggs and waiting for this coffee... on the fifth day, my nervous system couldn't stand it and I gave it a dressing down! After that, as soon as I entered the restaurant, hot coffee was brought to me immediately along with scrambled eggs!according to the diet, the food is not tasty and of poor quality. Absolutely not diverse. The only positive thing is that there is a huge mall within walking distance! It's not worth the money we paid. Three stars is a stretch. This is my impression of this hotel.
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1
March 1, 2023
The hotel is new, very beautiful, the rooms are clean, there is everything you need (bathrobes, cosmetics, slippers). But! The staff in the main restaurant is not attentive, you have to repeat the order for drinks several times, ask for appliances. For the Rixos network, this is a shame. In general, it is very nice, comfortable sun beds, clean large pools, a great bar, the beach is beautiful and well maintained. For the most part, Russians rest. The location is good, there is a large shopping center across the street, up to 40 minutes drive to the main locations, taxi as everywhere in the UAE on the counter.
They also promised to congratulate me on my birthday, but they didn't do anything.
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