Rixos Marina Abu Dhabi
450 reviews
January 9
A great family hotel. A large territory, a lot of entertaining stories. A lovely little beach area, perfect with a child!
See original · Русский
March 6
Very clean, very tasty, service, the beach will go, the rooms are big and new... Of the minuses, a small boring territory and did not return the deposit to the card)
See original · Русский
April 24
The cannon hotel! The food is varied, the location is good, the staff is wonderful, the only negative is the beach
See original · Русский
3
November 12, 2023
We rested here for 12 days just in shock for 50.t.r. a day, it's a horror, it's not 5 stars and not the Rixos network, but some kind of 3-star hotel.
There are not enough sun beds at the weekend, we were waiting for a sunbed to be released, we did not solve the problem at the reception, although we could look for sun beds and bring one, and we should not do this for several hours and guard who will leave.
In the toilet in the room in the evening there was a flood as they came from dinner, everything is in a puddle, the toilet is wet. The children are already going to bed, an engineer came, did something, we were offered to move to another room, it's not convenient to do it at night, collect things for at least one hour, the children already want to sleep. They were asked to clean them in the bathroom, called twice, asked to wipe the puddles, waited an hour. But they said if it drips, we need to move, so we need to spend a couple of hours of our time: to assemble and re-disassemble everything together in order to relax at sea. In such cases, it is necessary to offer customers an improved room or some kind of compliment, and not moving at 23.00 with a baby.
Garbage and plastic floats in the sea.
The territory is small, there is nowhere to walk.
There is one restaurant on the ala-map.
There is nothing to do in the evening, there is no place to walk, there is only live, boring music in the hotel, at 22.00 you no longer know what to do, you could make evening entertainment shows, because there is nowhere to walk outside the territory except the shopping center.
They clean badly.
Mugs after tea are not washed, I do not put the dishes in their place in the room, but leave them in the same place. They do not
always replenish tea bags, toilet paper, do not monitor the rest of the shampoo. We lived on the 10th floor. Towels can put 2 pcs.fresh, although 4 people live in the room.
When you arrive or leave by taxi, they do not always help you get into the car and open the door, which is done even in not expensive hotels, although the staff is standing near the entrance. Also, when leaving, they did not help to load suitcases into the taxi, although the staff was also standing at the counter where the luggage was being handed out.
Yes, a beautiful hotel for a photo for one day, and delicious in the restaurant in the evening always fresh sashimi and rolls. This is where all the advantages ended.
For this money, this hotel of the Rixos chain, the four, is definitely not worth it, but clearly not the elite class, as they position themselves.
We're definitely not coming back anymore. And we will not recommend anyone to anyone. You can't get far on one name.
See original · Русский
5
1
January 7
Hello! Unfortunately, my review will be negative about the Rixos Marina Abu Dhabi Hotel. This is just a disgusting hotel! Terrible attitude towards the guests. We booked one of the expensive rooms with a sea view so that it was on the floor above, we paid a considerable amount of money specifically for this. As a result, we are given the 6th floor, saying that the sea view is only up to the 6th floor!!!!! What???! Why did I pay more money for a SEA VIEW then???!! Of course, nothing is visible from the 6th floor, no one is there! If you want a beautiful view, take the floor above. Therefore, who reads my review, do not pay for the sea view, you will be given a worse room!!!!!! Since you have managed to relax in this hotel, take the simplest cheap room, THEY ARE BETTER! The girl at the reception, Camilla, is just an ill-mannered boor! Zero respect for the guests, speaks very rudely. We paid for dinner, but due to the fact that the transfer took us very slowly 65 km/h from Dubai to Abu Dhabi, we were late for dinner. As a result, we went to bed hungry, although we paid for dinner. Naturally, no one returned the money for the paid dinner! The hotel also takes a deposit, and even if you did not use anything, it does NOT RETURN some of the money, having come up with some excuses saying that you used it, even though you did not use anything! Unfortunately, the hotel is wrong about the deposit in your favor! In short, for the money we paid, we expected the best. I do not recommend the hotel if you do not want your vacation to be ruined! For this money, you can find a much better hotel. Tourists here are not particularly respected by Russians, they just think how to charge you more money!
See original · Русский
4
1
June 23
The hotel itself is good, the service is good, but there are completely unusable pools, 120 cm maximum depth, as well as a swamp beach... They overdid it with the breakwaters, and when the tide is out, it looks like a big puddle.
See original · Русский
October 13, 2023
We rested in different hotels of the chain, this one does not hold up. We were in September 2023, there is no service on the plage and by the pool. The bars are in the water, and there you have to break through the dense rows of strong backs of the regulars. In the children's club, all the children are Russian-speaking, and the animators are not. We just sat with them indoors, cartoons were playing loudly without words. For example, Tom and Jerry. The beach is very weak. Just a hot shallow puddle of standing water. In the main restaurant, the most popular dishes were not replenished. People sorted oysters, steaks, oriental sweets right away and these trays were empty. I thought all Rixos were a level, but no...
See original · Русский
April 22
A chic hotel, everything is fine except the beach , But this feature is given and so far nothing can be done , you need to be ready for a small beach and a limited sea
See original · Русский
3
May 2
An amazing hotel! Absolutely deserves his stars. Polite staff, clean rooms. I think there's no point even talking about such banal things, it's the default) After this hotel, we don't know how to stay in others 😂👍🏻
See original · Русский
1
June 8
Excellent location, a hotel for a couple of days at a transit stop, or for shopping in AbuDabi
See original · Русский
March 5
Nice hotel
The audience is different)
The food is great
The rooms are great
The territory is 4 out of 5
Consider there is no sea
There is a mall nearby
Overall 4.5 out of 5
See original · Русский
1
October 22
A great hotel! Food for 5+ rooms for 5+ one of the most beautiful hotels!!!Super!
See original · Русский
1
August 27
Compared to last year, the menu is meager and not tasty. The restaurant staff does not finalize the main one.
See original · Русский
September 21
Great hotel!!! Excellent service!!! Everything is at the highest level!!!
See original · Русский
January 29
I was in this hotel for 5 nights, excellent room stock, but keep in mind that the windows do not open, you will live in an air conditioner, there is nowhere to dry a swimsuit, there are no balconies, so I have a cold ;)) the food is excellent, there were not always enough places in the restaurant, but you can sit outside, and in summer It's very humid there. The beach was not equipped yet, there was no open water, an embankment
See original · Русский
March 18
Great hotel, attentive staff, great seafood food. Drinks for every taste! Cool DJ!
See original · Русский
May 7
One of the best hotels!!! Only the advantages in everything, service, location, food, restaurants, everything is super!!!
See original · Русский
3
February 5
To be honest, I don't even want to write a review about this hotel! Maybe it will take time to write everything! In short , it 's not worth your money ! Definitely never return to this hotel! The beach, laughter, there is only one corner where the sun is all day! Everyone just takes a picture against the background of the hotel and that's it) and no one will say that much is a complete kick-ass, there is simply nowhere to wash your feet from the beach, only under a growth shower, etc.
See original · Русский
June 18
Great food! Good staff and incredibly beautiful territory
See original · Русский
November 11
Thanks! Everything is great!!! We came to celebrate my husband's birthday! 5 days. We are happy🌟
See original · Русский
November 2, 2023
Beautiful wrapper and Egyptian service. The hotel has been operating for about a year, tiles are already falling off everywhere. The rooms are lovely and fresh, so I've added a couple of stars for them. It is impossible to connect a hair dryer in the room normally, which they give, the socket in the bathroom does not fit. The cord is short, women will not be able to style their hair normally if they do not press their cheek to the outlet, practically. The quality of food is often poor: dry overcooked meat, empty pans on a Swede. The staff can not cope with the high load of guests. The beach and the sea are a puddle in the sandbox. Just that the sun beds are comfortable there. For the sake of the sea, you definitely should not go here, you will be disappointed.
See original · Русский
1
1
October 30
Upon arrival, the sexually mature sons were accommodated in a room with one large bed. They referred that the tour operator was to blame ..........We went to the beach, it turned out to be artificial and extremely small, with sharp stones and pieces of concrete at the bottom. Apparently the beach was filled with violations of the laying of pies. They are visible as the water erodes the pies. Everywhere there is screeching and noise from completely ill-mannered children, whom parents do not care about. This is a category of parents who have decided that EVERYTHING is possible for their children. Children allow themselves to play with a soccer ball in restaurants, while it is clear that the staff does not like it, but they are silent.
Restaurants work very strangely, the hotel is full, and the restaurants work in a staggered manner, as a result you will stand in line for PASTA, waiting time reaches 10 minutes at lunch. During the week of stay, the restaurant menu has not changed once, after eating - heaviness in the stomach, apparently it's because of the chef (judging by the dishes, he is Indian) . At lunch, one soup, a bunch of rice with Indian spices, French fries, pasta. Forget about mashed potatoes, the chef doesn't know what it is.
The room stock is luxurious, fresh, the rooms are cleaned for 5+, in restaurants, as always, crumbs are swept away on expensive leather sofas and armchairs.
Elevators are constantly breaking down, 2 are necessarily under repair, it takes a long time to get to breakfast, my children's record from the 33rd floor was 22 minutes.
The Internet is not bad, but today it crashed for 4 hours in the entire hotel.
SPA is like everywhere else, although they say that they have the best specialists of the East, they lie. $300 and you will be oiled.
There is a wonderful bar "Antidote", a good name for this hotel, it's hard to survive here without it.
Dancing near the reception at lunch (see video) it is not clear for whom . Everything is either in restaurants (on the floor below) or on the beach.
See original · Русский
1
June 29
The majority of Kazakhs. The view is untidy. They go to a restaurant in wet clothes. The administration has zero reaction. The food is delicious but monotonous every day.
See original · Русский
December 22, 2023
The worst Rixos I've ever been to.
Excellent building, good room filling, thoughtful use of small areas.
What was missing
- organization of staff work for two (all except reception)
- disgusting use of the sea and sea water (it would be better not to do what they call bathing in the sea at all)
- complete misunderstanding of the fact that customers go to this hotel to relax (for 3 days an excavator on a barge dug something in the strait of the backwater, then for 2 NIGHTS an excavator already worked from the shore of this backwater). It was all very loud! And very dirty.
- there is no club for teenagers ( 10-15 children are left to themselves )
Ps I'm changing the rating from 3 to 2, because after writing this review, a representative of the hotel contacted me, and instead of somehow compensating for the negative, he offered discounts for future vacations, but with the obligatory condition of deleting this review (that is, not compensation, but just a bribe). How disgusting it is..
See original · Русский
1
October 14
At low tide, the sea is very shallow, the bay is small, and we had to wait several times at the entrance to the restaurant because there were not enough places for everyone
See original · Русский
1
May 20, 2023
Expensive, richly beautiful inside, well fed, salmon, shrimp, mussels. This is where the benefits end. Consider that there is no sea, sharp rocks at the bottom and a small bay before lunch at low tide. The territory is small, one rest a la carte in addition to the main one, they try, but the burger is about nothing, the steak is rubber, the grilled fish is only normal. For 500k for 2 adults and 2 children, I think it's too much, there is no functionality, there is an overpayment purely for the name and a beautiful building with decorations.
See original · Русский
5
June 1, 2023
A good hotel, but they are not coping with the influx of guests yet, there are not enough tables on the veranda, sun beds are delivered, but there is also not enough when fully filled, animation, especially evening, is weak, in general it is very beautiful, but it is far from a heavy suite. The food is delicious, there is a lot of seafood, there are oysters, grilled, you can choose fish, kebab meat. The cooks are good, the waiters are trying, but they are constantly stupid, they carry drinks for a long time and clean the tables. Room cleaning without complaints, everything is there, but branded cosmetics are only in high-category rooms. In the standards, the windows do not open, only the air conditioner, well, that.
See original · Русский
1
November 14, 2023
Perhaps the worst hotel in the UAE!
1. Very rude Reception staff
2. The cards are constantly demagnetized, and again magnetize - again to a rough Reception
3. Places on the beach should be occupied from 7.00 am
4. Towels are still on the cards, and the towels themselves are 1 meter
5. The waiters can't cope, wait 30-40 minutes for coffee at breakfast.
6. Sharp stones and pieces of concrete are scattered in the sea in the bathing area: in the first days everyone hurt their feet!
7. Cleaning only on call, get out of hand! linen is not changed, but smoothed!
8. The food is musky and cold!!!
Only a week later, after people began to leave and complain, they seemed to have adjusted: they added staff and ledaks on the beach...
See original · Русский
1
1
May 26
The food is good, but the rooms are mostly without balconies. It turns out to enter the sea only at high tide.
See original · Русский
September 3, 2023
I do not recommend it if there is any alternative option.
1. the hotel was built a long time ago, it stood abandoned for 5-6 years, then it was somehow repaired by Riksos. The left half is not inhabited, the doors and windows to the balconies will be old, although the rooms themselves are good.
2. the beach is very small. even half of the hotel is not enough, when they open the second half, they will have to fight for sun beds
3. the place for swimming / bathing is extremely small (see the photo)
4. Food is just a sad song - everything is monotonous, a little something good - a huge queue and one thing in hand.
5. there is only one restaurant in the hotel and it is crowded. It's almost impossible to eat outside - the wind and annoying birds. The restaurant by the pool is nothing, but it is also monotonous
6. Reception is just some kind of kingdom of brakes. They will serve you on any, the simplest question, for at least half an hour, respectively, the queues are wild
7. Unfortunately, they quite calmly attribute expenses that you did not commit. for example, a minibar. It is impossible to prove anything.
8. Incredibly cool elevators overlooking the Persian Gulf, just WOW.
There is no buzz from the hotel and the city is not very close, but there is a mall nearby, small, category 2, so to speak.
See original · Русский
1
May 12, 2023
Unfortunately, the hotel did not live up to its name. I have stayed in the Rixos network many times both in Dubai and in Turkey. But in this hotel the service is very lame. The staff, starting from the reception, ending with the waiters in the restaurant, are completely non-client-oriented. This hotel gives out bracelets to those who have All-inclusive meals. You can get them only at 15:00, regardless of the fact that you arrived at the hotel in the morning, with children, tired and hungry. The rooms are also occupied only closer to 14:00. They refer to the full load, although the guides claimed that the hotel is 60% loaded. The general manager spoke rudely, in raised tones. Unfortunately, I didn't remember the name. In the restaurant, the waiters have to be caught to clean up the dirty table after other vacationers, bring clean appliances, napkins, generally darkness. After a couple of days, we realized that it was easier to get the appliances, napkins, etc. by ourselves. Self-service. As for nutrition: it's the same thing every day, but the choice is good. A lot of seafood, fruits, there are no complaints about nutrition. At 10-11 in the morning, there are no free sun beds to be found, apparently, people occupied sun beds in parallel by the sea and the pool. This, of course, is already a question more for vacationers. But the staff also has to control it somehow. The kids' club is very weak. It doesn't match its name either. They were just afraid to leave the child, no one is watching the children. There is a dangerous slide in the play area of the club, children climb there, jostle, it's scary to watch, someone looks like someone will fall. The pools are shallow, great with children, but too small for adults. The sea is controversial. In the morning, the tide turns into a puddle, after 14:00 you can swim.
See original · Русский
6
November 20, 2023
Everything is fine.
Several pools, enough sun beds. The sea is fenced off by a dam, but there is a place to swim.
The staff is at the highest level.
See original · Русский
3
November 7, 2023
A chic, new hotel. Friendly staff, excellent room cleaning, varied meals. I will definitely come back! I recommend.
See original · Русский
3
1
June 2, 2023
I don't even know where to start, globally, this is not a hotel for relaxing by the sea, because there is practically no one here, if you want to enjoy the sea and swim a lot, you need to choose other hotels! At low tide, and it's about 16-00, up to waist-high buoys! Only frogs are missing. There are stones and construction debris in the sand..like pieces of plastic ! The sunbeds are an unsuccessful material.., light gray wet, everything is in divorces, it doesn't look nice, you don't want to lie on them! If you are on the beach and want to drink, you need to go to the pool bar, the sea is not provided! Beach towels are the cheapest, thin and small! The system of issuing cards, taking into account that there is only one towel delivery point, and it is at the hotel! Go drag them back and forth in the heat! In the pools, the tiles fall off, and the pool tiles are very slippery, both children and adults fall several times every day! The territory is cleaned badly, the sea and the beach too! Hello, floating packages! It is unclear what is the reason, whether there are few staff, or the staff is not trained! Although the employees themselves are trying to be seen, everyone is friendly! There is waste on the tables, empty glasses, banana peels and other garbage! The bartender at the pool can not cope alone, given that this is a holiday already out of season! With food, it is also unclear, the children will eat pasta, pizza, fries and nuggets all the rest! I wanted to drink red wine at dinner, but it didn't work out, because it's impossible to drink, it's bitter, probably we chose the cheapest possible🤣! (Yali Merlot ) the animation is so monotonous that we watched the same thing three times in 12 days!!! They don't even change the costumes, let alone the scenes! Well, the rest was brightened up by the construction site under the balcony, a driving truck and a loader emitting signals at night! Of the advantages, only a clean, nice room, a beautiful view, a beautiful hotel..for one day, "take a picture" will go, but no longer!
See original · Русский
6
1
May 18
Great hotel, great food, pools, sea and service
See original · Русский
January 11
A great city hotel, the rooms are very comfortable and the bed is gorgeous. Near the shopping center, and attractions.
See original · Русский
January 30
Just a gorgeous hotel 👍
Everything is organized at the highest level.
The only thing is that check-in is not very fast upon arrival.
Otherwise, only positive emotions ☺️
See original · Русский
October 13, 2023
There were unpleasant moments that are not typical for the Rixos network at all. An indifferent attitude from the moment of check-in, check-in at 15:00, to the question: "where to change clothes?" - a go-ahead, like: go there are changing rooms on the street. You can't drink “take away” coffee, there are no paper cups. In fact, they are, I had to persuade them to give. There is a strict ranking by numbers, if you want to have a balcony, pay $ 500 extra. Things in the room dry for 2 days. From the pleasant: the Swedish line is super, especially for seafood lovers! And in general, the hotel is beautiful, you can say chic,
See original · Русский
1
1
March 29
There are no questions about the kitchen. There are no questions about the service. There are moments on the beach and a very, very Turkish vibe. It takes 40 minutes to get to Ferrari Park and other parks.
See original · Русский
May 8
We had a vacation with our family from May 3 to May 10, 2024. The hotel clearly does not reach the premium level - at best it is an average ordinary five.
The service is quite mediocre, you definitely haven't heard about the helpfulness inherent in premium hotels here.
The hotel is not being monitored in the best way, even though it was recently built:
- the drain in the shower room worked poorly, the grout at the tile cracked in places, the air conditioner in auto mode worked very strangely - it constantly clicked on and off;
- the wooden floor covering in one of the restaurants has swollen in several places so that you can stumble and it was simply covered with carpet;
- tiles are falling off in the large pool on the columns;
- one of the bars is being renovated on the territory - the sounds of construction work can be heard;
- the beach, if it can be called that at all (more like a large puddle), is poorly cleaned - wrappers, bags, bottles, etc. often fall under your feet on the shoreline; the bottom is not cleaned - in places it looks like the muddy bottom of the river.
I will say separately about cleaning the territory around the pool - I personally saw how a person scoops water from the pool with a dirty bucket, then washes the floor with it, pours it into a flower bed and scoops water in the pool again.
The food in the restaurants is good, but it's the same every day.
I will also pay attention to the deposit - it can be accepted in dollars / euros / dirhams, but upon eviction it can only be returned to you in dirhams. The first time we encountered this, in other hotels they took a deposit in dollars / euros / local currency everywhere, packed it in an individual envelope and returned exactly the money that we left - it's not entirely clear why I need dirhams in the last hours of my vacation ... It didn't work out with a Russian-speaking reception employee (presumably from Kazakhstan), I had to communicate with the reception manager in English and he unexpectedly offered not to take a deposit from us at all.
In summary, I would like to say that we got the impression that we were in Turkey, where the level of service is deteriorating from year to year, and not in the UAE. We will definitely not go to this hotel anymore.
See original · Русский
1
September 15
I really liked the hotel.Excellent staff work.Clean and fragrant everywhere.
See original · Русский
March 24
Everything is fine, except for two points: not always fast service at the Peoples restaurant and very few rooms with a balcony
See original · Русский
November 2, 2023
A cool hotel is designed for a certain contingent, 50% Russians and 40% Kazakhs, generally good service and food. But there are stones in the sea and very sharp sea acorns grow on them, at low tide you can get badly hurt
See original · Русский
3
1
November 9, 2023
Polite staff, great food, but the hotel needs renovation.
The best representative of the hotel Nikos, responsive, helped a lot.
See original · Русский
3
1
March 7
Good afternoon. We just arrived at the hotel and the rest was immediately ruined!!! Check-in at 15.00, that's fine, but the fact that you can not use the services of the hotel, eat and drink tea, this is the first time I've come across this. They asked to pay 99 derham extra for breakfast. How is that? Moreover, we have everything included.
See original · Русский
1
2
December 26, 2023
I went to the Emirates, but I came to Turkey. The quality of finishing materials and fittings does not pull at 5* at all, the service is also at level 4, the staff is confused, never knows anything, in general, for those who are used to relaxing in Turkish 5x it will be a familiar place, for those who are used to traditional 5* hotels like Sofitel or Hilton, I will not recommend this hotel.
See original · Русский
July 2, 2023
In terms of comfort, a great hotel, but the beach is not very good, some bars on the beach do not work in the evening where you can hang out is a night bar, but there the dj puts something not clear and just leaves the room, there are no questions to the bartenders, they always want to offer something new from cocktails
See original · Русский
2
June 23, 2023
For a family holiday or who wants privacy.Since the building consists of two halves and the Rixos hotel chain bought only the right side, because of this they still have a lot to do for a comfortable stay. They certainly strive for this. But they still have a lot of work to do. For food, I'll probably put 4 with a minus (3 with a plus will probably be too much and so 4 with a minus) We were in early June. The most unpleasant thing was when the tide was out. Where we swam a day ago, we reached there on foot! This was not expected for the representatives of the hotel either.There are children's and adult pools. But to be honest, somehow I didn't go in. But maybe I'm so picky. The main thing is positive and attitude!
See original · Русский
February 6
A very beautiful and comfortable hotel. The service is at the highest level. Variety of food, nice beach!
See original · Русский
June 6
I did not live, but I was, I liked the territory, access to the sea, or rather the bay, one thing only strained this sign warning about large jellyfish...
See original · Русский