Fairmont The Palm
123 reviews
February 5
Beautiful, cozy, clean, modern hotel with a gorgeous beach! Very friendly staff, especially I would like to note the work of the front desk employee Rameen. She checked us in quickly and professionally, told us everything about the hotel. Thank you!
February 28
The Best Hotel and Residence in Dubai ❤️ 🇦🇪 Best food best service and all best people work there, most respect for Shakeel😎😁
December 3, 2024
Aswani at sea view garden. Super)
December 2, 2023
lovely hotel
location, service, cleanliness and wonderful service
delicious breakfasts, there is a separate club for regular visitors
4
June 23, 2024
Worn out with poor management
January 12
We stayed at this hotel for the second time. We took accommodation with breakfasts and dinners. Insanely delicious cuisine, we had a rest in the other five on the palm tree (fairmont level), it tastes the best here! Red fish for breakfast, different dishes for dinner, there were no repeats during the week. Pool separation is top! Those who live with children do not overlap with those without children, silence. Your own beach. A 5-minute walk to the shopping center, where there is a super market Waitrose, a huge selection of fruits, and everything you want! I would definitely return to this hotel for the third time.
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June 9, 2024
This is the best location in Dubai in my opinion! Everything is fine at the hotel, the service, the food, there is nothing to complain about. The beach is super! the area is very green, the pool is surrounded by greenery, palm trees and tropical trees. We woke up every morning to the beautiful whistling of some birds, as if in the forest, which made us very happy, considering that the room was on the 8th floor and quite high! Along the coast there is a promenade with a variety of bars, hotels, areas with fountains, which is great for kids, our kids were fooling around in the fountains with joy) Cool music is playing all around, everything is clean, beautiful, everything is licked, everything smells of luxury and wealth. The rooms always smell pleasantly of some kind of perfumes, everything is fragrant. Literally across the street is the excellent Nakhil Mall shopping center, where you can meet all your needs. There is also a monorail station, which is very convenient. If you need a quiet place, then this place is not for you, because the location is very party, fun, with loud music everywhere) But at the same time, every family with children of different ages is at the hotel.
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5
November 26, 2024
I liked the hotel. Good food. Cleaning twice a day. Water, coffee machine, kettle, everything is in the room. The mini-bar was not used. The territory of the hotel is small. The beach is across the boardwalk from the hotel. Half of the beach is being reconstructed. When it is fully launched, it will be fine. The approach to the sea is gentle. Periodically tightens the bottom with algae. There is a small shopping center across the street from the hotel.Overall, the hotel leaves a favorable impression. I recommend you to visit
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March 21
I'll try from the pros, but it's hard)
300 meters from the hotel there is a shopping center, it's stupid, but there is an amazing grocery store where there is absolutely everything, water, household chemicals, fruits, etc. The prices are not small, but the whole range is my respect. As for the hotel: firstly, in order to get to this shopping center, you actually have to walk along the road from the hotel to the main road, there is simply no pedestrian zone. A small beach, about 2 meters in, then the whole bottom is overgrown. You have to fight for towels, the garbage is rarely cleaned and then at the end of the day. The passage to the beach is through the embankment, from which, in fact, everyone who is not lazy comes to your beach and the guard is inactive.
The food is tolerable, but monotonous to the point of impossibility, no fish or meat days. You can walk with your eyes closed to choose. Despondency. The water is paid, of course, it's a joke. 750 rubles for 1.5 liters)) beer for 0.33-1400 rubles. I understand that the ruble is not a strong currency, but 60 dirhams for a can of beer, which costs 7 in the Dubai Mall, is strong. Water is 30 dirhams per bottle, how's that? Business within business?
The number of rooms is limited, but not critical.
But the most terrifying thing about this hotel is the staff! He's terrible everywhere: you have to beg for cleaning until you complain, they cleaned it 1 time in 2 days, they already thought that it was accepted here and it was as mediocre as possible, for some reason they take your plate of food in the restaurant, even though you constantly say don't touch it, boorish aunts at the entrance ask for your room number 3-4 times per dinner to make sure you're not off the street. They can start serving the coffee machine in front of you, even though you are the first in line and it was possible to do it after you. No one escorted us to the room! We waited 4 hours for the check-in time, then we were silently given cards and that's it, this is the first time I've seen this abroad, I had to look for a room myself....When we checked in, a guy ran in and took everything from the mini-bar in dirty shoes for some reason, there are no Russian speakers on the cordon, I do not know where others saw them. I went there for 3 days in a row. They can put a child and a child at a table for 2 people, without bringing appliances. In many of my travels, the staff is the most irritable and not pleasant!
There are also some dinners / corporate parties all the time, just every day, from this crowd of muddy Indians and noise until 1 am.
Just so you understand, there aren't even any disposable dental jokes here. Who writes that "the best hotel on Palma", either you have a problem with the rating, or everything on palma is sad.
The hotel as a whole is 3% price/quality
The photo is just for comment
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November 18, 2024
Excellent pools, a great private beach, slightly dirty water compared to Kite beach, but there are nets and sharks with all kinds of animals will not climb, I hope.
A very good location for families with children, there is everything nearby within walking distance. The location is great! At some points you notice that the building is not new.
The staff is excellent and friendly, although this will not surprise anyone here.
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January 31
We have been staying at the Fairmont Hotel since January 24, 2025, and we will fly home on February 01, 2025. The hotel is nice, the room is large, cleaned every day. Linen is changed constantly. There is a Russian-speaking manager at the reception called Alp. A very polite, attentive young man, solves all our problems, answers all our questions. We checked into the room in the morning. Thanks a lot to Alp, he found us a free room. The food in the restaurant is delicious and varied. The restaurant is large, with lots of tables. The territory is well maintained, there are many sun beds, umbrellas, pools with warm water. The hotel is located on the first coastline. The water in the Sea is comfortable for us, we swim every day. The interior of the hotel is beautifully decorated. Large lobby. There is a bus service to Dubai Mall and Emirates Mall every day. We have a great rest. Thank you very much to all the staff of the hotel for our wonderful stay. Number 1012 Sokolova T. A. And Sokolova S.H.
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December 25, 2024
The food, the beach, the service, the staff - everything here looks and acts at a high level, and therefore the price is appropriate. It is clear that everything here is very well established and therefore it is clear what is worth, for those who can afford it. There are no casual visitors here.
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June 3, 2024
This is an ideal option on a Palm Tree. I stayed there 5-6 times. Always a great service. Large rooms. Two separate pools (for parents with and without children). There are always a lot of Europeans in the hotel. The breakfasts are delicious, but they never change, if you come for a long time, then it gets boring. It is best to register on the Accor network website. There, prices are sometimes cheaper for accommodation and a real understandable discount system through points. They often upgrade a room without money. There are several restaurants on site, but expensive) Near Nakhill Mall. 5 minutes on foot. There is everything there that is not in the hotel) In general, my personal recommendation is)
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5
1
December 13, 2024
Very tasty Half and Full board, excellent beach area with sun beds, a good Gym. Rooms without Sea View on the lower floors with a view into the wall, if above the 4th, then it is already good in both directions, but, of course, Sea View is better!
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November 24, 2024
The place to relax is gorgeous. We rested for 14 days and were very satisfied. The staff is very attentive, kind and helpful. I advise you to visit Fairmont.
PS: stock up on finances)
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November 1, 2024
A great hotel, a beach through a pedestrian path, it's better to come early, as both apartment guests and outsiders take up space, the restaurant is not bad, but after a week breakfast is served, we went to the shopping center nearby for dinners. There is a lot of entertainment for children. It is better to take rooms with a sea view, others are damp.
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May 20, 2024
Very convenient location, close to public transport and a small shopping center, many restaurants and noteworthy beach clubs. And of course the stunning view from the rooms and good service.
The half-board meal format is very convenient, with a variety of dishes.
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January 9
In 2021, when I had my first vacation there, I wrote a negative review. After that, my manager contacted me and asked me to delete It. I refused, saying that I would not remove all the flaws until I saw them with my own eyes. A year later, I specifically stayed at this hotel for three days. Yes, there have been changes. But this time I was in shock. I did not stay at this hotel, but decided to visit my favorite restaurant, Miss little India, located on the territory of the hotel. I have already written about this restaurant. After going down to the minus first floor and walking to the restaurant, one of my family members fell, stepping on ice cream scattered by very "careful" tourists. There was a refrigerator in this place and they sold ice cream. After making a remark to the hotel employee standing next to me, who did not move to pick up the old woman, I drew his attention to the dirty floor, stained with ice cream. I asked to invite the manager, he disappeared, but after three minutes the floors were clean and a sign (careful, slippery floor) was placed on the floor, which was not there. Never stay in this hotel. I strongly advise against it. None of the hotel staff even came up and apologized. Once again, after asking the manager to invite them, the ice cream tray was closed and everything disappeared in 1 minute. It's a pity that a good establishment is located on the territory of this worthless hotel.
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September 23, 2024
A great place, the food is delicious, the hotel is good,the room is cleaned every day,the linen is snow-white and towels,the staff is very pleasant and polite,the hotel grounds and behind the hotel are clean👍👍👍
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March 6
The fact that Dubai is 5*, Turkey is 3*.
- The number is strictly off the road. It's very noisy at night from the roar of sports cars.
The cleaning facilities for the entire hotel are very nuclear. We didn't sleep the first night with our daughter. I was very sick. It's caustic.
+ divided zone for adults and children. The pool for adults is super.
Nearby is our favorite alley along the shore.
There is a supermarket within walking distance.
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September 21, 2024
we had a rest in March 2024. well, such a hotel.Not a bad view, there is a palm alley along the embankment, there is a place to walk in the evening, if anyone needs shops they are all across the street, you don't have to go anywhere.The food is very monotonous, of course everyone ate a lot, but there was no dish of the day, it was always the same.we got into Ramadan , so there was water and juices for dinner, on normal days only for an additional fee.the fee.I absolutely did not like the fact that there were always wild queues in the dining room , there were few tables, there were a lot of people.And in the evening, it's so difficult to get to dinner at all, especially if you have a large family and want to have dinner together at the same table.The hotel also invites guests to dinner. i.e. they come there like to a restaurant and then there is no crowding at all and such a noise is worth it..the rooms seemed to be cleaned every day, the beds were definitely made every day, it was not clear with towels at all, they constantly did not report.The beach is bad .a dense sand-shell embankment.Again, there are a lot of people, few sunbeds.if you stay a little late for breakfast, you will no longer find a place for yourself either by the pool or on the beach.And there are also people who probably occupy a sunbed at dawn and went about their business, and people who come at this time have nowhere to go, everything is already occupied, the services do not collect towels on obviously long-"booked" sun beds.in general, a vacation is good, but for the money that was paid, there are much better options.I do not recommend it
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4
March 4, 2024
Great hotel! Convenient location. Comfortable, comfortable rooms with a wonderful view. Professional service and staff. Nice beach and swimming pool. A beautiful promenade. Delicious and varied breakfasts and dinners. I liked everything, we will definitely come again!
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April 4, 2024
Vacation is a time to relax and recharge. This is easy to do at the Fairmont The Palm 5* Hotel.
Number: matched the photos.
Meals: at breakfast - porridge, yogurt, "breakfast cereals", fruits, bread, pastries, cheeses, sausage cuts, juices, tea, coffee. at dinner - rolls, shrimp, meat, potatoes, salads, fruits (pineapples, plums, grapes, bananas, apples, melon, watermelon), dates, pastries, ice cream, chewing marmalade. Everyone will find a dish to their taste
Beach and sea: walking distance to the sea. Clean yellow-beige sand, coast and sea.
Pool: awakening affirmation music by the pool. Free sun beds and towels.
Walking: 7 km long boardwalk.
There are points that I would like to improve:
- The interior of the room seemed to have grown tired over time.
- Hanging lamps in the bathroom have not been dusted for a long time.
- The bed linen was clean, but it had a special smell.
- The carpet in the room looked like it had seen a lot of guests.
- The lighting was insufficient.
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January 17
I liked everything. The rooms are nice and spacious. There is also a shower and a bathtub. The breakfast is decent. The location is great and the sea is right next to it and the beachclub is different. And the shopping center is within walking distance and leaving the palm tree is not a problem.
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March 9
one of the best hotels in Palma. convenient location. good service.
Of the disadvantages, the rooms are too dark.
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November 27, 2023
The hotel is near the beach, with a shopping center, a park, has its own fitness club. The pros are over!
The disadvantages are growing every year! Meager breakfasts, the beach has been reduced by 2 times and there are not enough sunbeds, it's a queue in the morning! Mattresses and umbrellas are old and torn, the beach is dirty, there is garbage in the water, they smoke right on the sun beds! There is a football area nearby, although it was possible to move away from the sea and put more sun beds! The water in the pool is icy, the only food on the beach is fast food! The shower room on the beach barely works and it was possible to raise the floor so that there was no puddle! Constantly around repairs and noise from construction sites! There is still a lot to write! The hotel is dying! Too bad!
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7
3
December 22, 2023
A wonderful Arabic-style hotel! Beautiful well-maintained territory. Large comfortable rooms. Delicious food!!! Polite staff.
Special thanks to the manager at the reception of Parviz.
Charming, ready to answer any question and help in any situation.
I recommend it!
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March 14, 2023
A great hotel on the artificial island of Palma. It's really big, the staff is on top. Very good cuisine of the main restaurant. There is a small Indian restaurant with specifics, but also not bad cuisine. I didn't really like the beach, large sand. The water in the sea is overheating due to the lack of current, the water is standing, blocked from all sides. We also rested in another Firemont in the UAE, but not in Dubai. So, in comparison, Palm is much cooler and more respectable.
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5
March 5, 2024
Reliable, proven Fairmont, a little old, but good breakfasts, a promenade for a walk and good transport accessibility combined are an excellent choice, it is better to take rooms by the sea, otherwise there is a noisy road under the windows
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June 6, 2023
Great location. Large rooms with terraces. Comfortable, beautiful places by the pool. Segregation of guests by service level. The hotel is in Arabic style, but is quite concise in design. There is a small place for swimming in the bay. The water blooms (goes out). You can walk along the entire coastline along the shore. The beach at the hotel "beggar". Just really bad.
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May 14, 2024
In general, we liked everything) the staff and service are at the highest level! Everything is great!
There is only one BUT
This means that drinks during dinner will have to be bought separately, that is, it is not included in the amount we paid for dinner🤷
Someone wanted tea, someone wanted juice, in general, this moment is confusing)
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July 13, 2024
The most honest review:
I have been living in the residence since 2013!
The location is great
The rooms are good!
The beach is good, but it is important to reduce it by three times! In the season, you have to run at 10 a.m. to take sun beds! Nearby Nakhil Mall is a plus! The managers of the boors - we were crushed by a car and offered a massage as compensation! Also one of the advantages of the Promenade!
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March 23
Great hotel! I would like to highlight the cuisine separately, the breakfasts and dinners are amazing, we have been coming for years!
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February 14, 2024
A good hotel, monumental, one hall is worth it) large rooms, a little used, but within reason. The breakfast is not bad, but it seemed to me that it was more modest than that of Dukes' neighbor, but better than that of another neighbor (Radisson). Everything else is + - normal.
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March 5, 2024
There is a fenced area on the beach in the sea so that stingrays and hedgehogs do not swim in.
The room has everything and is bright. The breakfast is great. The promenade with restaurants. Own swimming pools next to the hotel. Clean and quiet. A gorgeous panorama.
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August 9, 2023
The hotel is not bad. It requires, of course, an update, but the fives are much worse and older. If this is your only vacation for the summer and the budget for the Emirates does not allow more - take it, it will be nice. For Dubai, and especially palm trees, a bold 4, if judged adequately. The pools are good, I liked them.
I had a cool view, a balcony, a hairdryer, towels 250 dirh, a mini-bar (everything is very expensive, buy well in advance if you drink). The food is normal, delicious, but you will find it cooler and tastier in the city for this money. Shops nearby, a shopping center - nothing special, but not bad. Wi-Fi, excellent service, good cleaning. A lot of towels, a separate dressing room, a safe, a lot of mirrors. Coffee machine, tea, alcohol, lemonades
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4
December 20, 2023
My husband and I have been visiting this beautiful place several times a year for 10 years. We really love this hotel, which has excellent staff, a great beach, great beds, good cuisine, and, most importantly, the opportunity to get awesome relaxation. If you want peace and relaxation from work and fuss, then this is where you are.
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4
October 20, 2024
Excellent hotel, calm warm sea, good service and helpful staff.
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February 1, 2024
a gorgeous hotel. the minus was in the beach...big.but for 2 weeks there was no wave ...the water is hot both day and night... both in the showers and in the pool...September 30th is not our time for comfort. a nice bar at the hotel, but expensive, but what about (alcohol) cocktails. dinners, lunches and breakfasts are at the highest level. a room with cosmetics is not cheap. ... everything was great in 2013)
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4
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April 23, 2024
Hello, we arrived in Dubai on April 18, waited at the airport for 9 hours, and eventually somehow got to the hotel by 12 o'clock. At the reception, the documents were filled out every 5 minutes, the hotel employee persuaded us to change the room to a room with a sea view, 3 times when I already started swearing that we would not change anything and we sat at the airport for 9 hours, we were finally given the keys to the room. (By the way, no one offered water at the reception or food, considering that there is a collapse in the city and I know that people sit at the airport for days). The one who went up to the room saw that we had a view of the sea.(the next day at the reception, when I asked why we were offered another room
, we were told that if we had changed the view would have been even better) the rooms are spacious. But it is clear that the old ones are already.The room cleaning is terrible. There is a large shopping mall in front of the hotel. Not a bad scarlet where you can walk. We had full board included in the package, but what a surprise it was that drinks were not included in the meal) that is, you come to lunch and eat, but if you want to drink ordinary water, then buy an excellent business plan for $ 20. The food is all monotonous, I have already memorized where and what lies in 7 days. For lunch and dinner, you will be offered several restaurants where I have memorized the same menu. There are water machines near the pool, but they almost always do not work. (by the way, there is a state-owned free vending machine with cold water on the alley on the left side) your breakfasts will start with a queue in the dining room, waiting for the census of who from which room. A great start to the day. Also in these restaurants you will have to wait an hour for the food to be brought, and before that 20 minutes until the order is accepted) from entertainment for children there is a children's room 2 hours a day free of charge in which there is a TV and two animators. In general, this hotel surprised us very much, we will not go here anymore and we do not advise others. There are definitely no 5 stars here, no maximum of 3!
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March 11, 2023
Nice hotel.
Spacious rooms with all amenities.
The beach, so to speak, is not for not very comfortable sand, it's time to get a new one, the sea is also like a lake, well, this should be understood by THE Palm here the bulk of hotels do not have a sense of the scope of the sea, lovers of beach holidays are definitely not ships, but very comfortable by the pool. The location of the hotel is right excellent near a lot of places where you can visit like restaurants, clubs, Palm Mall.
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February 5, 2024
Everything is great!the territory is good, 3 swimming pools, a beach.The cuisine is varied, fruits, juices.Huge spacious rooms, cleaned every day.Everyone is friendly!
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April 7
An ideal place to relax with children! Be sure to bring breakfast, it's better to pay on arrival!
The beach has been updated , the sun beds are gorgeous!
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April 22, 2024
A very nice hotel.
I booked a room through a booking service, where I mistakenly wrote a sea view without a sea view. The staff went to a meeting and, for an acceptable surcharge, eventually gave them a room with a sea view.
And they gave me a presidential suite.
It was a great room.
The service is excellent.
The food is delicious.
The beach is nice.
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March 31, 2024
I rested with the children from April 28 to May 3, paid for three meals a day. As a result, the first days lunch was waited for an hour, then one day they said that the restaurant was reserved and did not feed at all. On the second day, we ran out of beach towels and were given out only an hour later. Reception does not solve any questions. There is a queue at the restaurant for breakfast and dinner, because the staff takes a very long time to seat everyone. We paid for a room with a sea view, gave a corner room where the sea is visible if you just look around the corner. A disgusting hotel for that kind of money.
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June 15, 2024
Great hotel, food, service, staff all on the level, nice beach. I would like to diversify the breakfasts
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March 14, 2024
Nothing unusual, that's good))) for people who love show-offs, it will not work)
The breakfasts are ordinary, delicious, just like everywhere else) this is my 7th hotel on Palma, I liked it!))
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3
January 9
Very cool
Saijith is a very cool waiter
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October 1, 2023
We were in January, the hotel is big, but the old one feels that it's time to upgrade the rooms, the territory and the sunbeds on the beach. On the beach itself, everything is not comfortable, dirty mattresses, there is no attention to the hotel guests. We will definitely not return to this hotel again .
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May 6, 2023
When you arrive at the hotel, you are met by polite and responsive staff who always helps, even when you call the same. A cool hotel, the territory may be small, but the location is very good. The restaurants are very good.
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