Citymax Hotel Al Barsha at the Mall

5.0

891 rating

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409 reviews

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дмитрий савенко

Level 2 Local Expert

Excellent hotel ‘very good clinging housekeeping staff Rumman lot of help my stay so that I m very happy .pool is very nice ,breakfast also good .&location is perfect .overall 👍 stay perfect . Again I ll come citymax Al Barsha

Даниил

Level 5 Local Expert

Friendly staff, nice location

Level 5 Local Expert

Zero service! Reception Rejected delivery to room! Did not call the room to clarify about delivery! Total disgrace and disrespect!

Света С.

Level 3 Local Expert

I am not happy. Because I ordered the trip to Citymax Al Barsha at the Mall. But driver brought me to Al Barsha Mall. And then we drived to my Hotel. I think I payed to much money.

Bobur Tursunaliyev

Level 3 Local Expert

Service is not good

Kristina Soliman

Level 7 Local Expert

Normal place clean

Alex Pirieff

Level 4 Local Expert

Service is aveeage

алина самигуллина

Level 9 Local Expert

Nice!

Эмиль Абузяров

Level 3 Local Expert

a good place to stay

Хазбулат

Level 6 Local Expert

Nice place

Алена Бакиева

Level 6 Local Expert

I share my stay at this hotel) we had a rest from 13.11 to 21.1. we had a good rest, the room is cleaned every day, very clean. The breakfasts are quite normal, monotonous, but we haven't had enough in a week. However, our child, who is 7 years old, wanted to eat our food)) and there was a slightly different cuisine, although there were omelets, rice, boiled eggs. The most delicious thing was the hummus sauce. The location of the hotel is excellent, the metro is close, and there are bus stops too. We could get to any sights in 15-20 minutes. We actually took the bus to the beach ourselves , the shuttle was always free , and we had to get up earlier to make an appointment (but we woke up at that time) There are also inexpensive and delicious cafes nearby, with huge portions. The rooms aren't big, and the furniture isn't too old, but we had enough of it to spend the night. By the way, the sound insulation was good

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Юлия

Level 29 Local Expert

This is not the first time we have been in the UAE, choosing a hotel this time, we were looking for a hotel with a good location, close to the metro and close to the center. Everything is fine with that here. We had a rest in early January 2026. The metro is 15 minutes away, the Mall of Emirates is 400 m away, there is a bus stop where you can take a bus to Jumeirah and get there in 12 minutes within walking distance. Dubai Marina is nearby, several metro stops. Dubai Mall and Burj Khalifa are just 3 metro stops away. Lulu hypermarket is 10-15 minutes away, there is a large assortment of products and prices are cheaper than in neighboring large supermarkets. Minutes in 10 2 Day to day (clothes and everything else). The room is small, with a wardrobe with a drawer, 8 hangers, 2 chairs, a table, a bed, a TV and bedside tables. There is everything you need. There is a hairdryer, kettle, mugs, tea, coffee, 2 bottles of water every day. There is soap and gel in bottles in the shower, there are no glasses for brushes, as we wrote above. There isn't a single shelf in the shower itself either. It's not very convenient. The water in the shower is warm, we didn't have any problems. Cleaning and change of towels every day. The breakfasts are modest, not varied, but satisfying. There are porridge, cereals, yoghurts, toasts, eggs, pancakes, potatoes, rice, soy sausages, vegetables, fruits (watermelon, melon, oranges), delicious fresh croissants, muffins. You won't stay hungry. Heated swimming pool on the 14th floor. You need to sign up for the beach at 8 a.m. the day before the beach, they take you 3 times in the morning (Jumeirah Beach is about a 15-minute drive from the hotel). We took the subway to Kite beach on our own. In general, everything is not bad enough, even on the contrary, if you go to the UAE to see the sights, and not to sit in a hotel. This hotel is just perfect for that.

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German S.

Level 4 Local Expert

We only used the hotel for overnight stays and the internet. In general, it is an ordinary inexpensive hotel that tries to maintain the image of its brand. Positive: - The staff is responsive, responds to all requests. The current shower was replaced within an hour of the request. - Location - five minutes walk to the mall, 12 minutes walk to the subway. There is a lot of tourist infrastructure in the vicinity. - The Wi-Fi in the rooms is excellent. The rooftop pool is nice. Sleep comfortably and comfortably. Medium - There's a lot of choice for breakfast, but it's a bit monotonous. The food hasn't changed much in a week. - There is a shuttle service to the beach and back, we didn't use it, I can't estimate it. Minuses - The rooms are old (the bed is peeling, the shower is leaking, something is dripping in the bathroom). - There is no place to dry swimsuits and clothes - if you hang them in the bathroom, they don't have time to dry. And balconies are not provided.

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Эльмира

Level 10 Local Expert

I recommend. The hotel is 3 stars, and the service is 5* Royal breakfasts and dinners, a huge selection of dishes. Clean and nice, cozy. Yes, the rooms are small, but near the metro and one of the best hypermarkets. There is a bus to the beach and back, and the rooms have everything. Towels in the room are changed daily, and the cleaning is of high quality. Note: there are no beach towels, but they are not provided because the hotel is urban. The staff speaks English.

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Иван Помидоров

Level 26 Local Expert

Excellent location, close to one of the largest malls in the Emirates, which has a lot of things, including Ski Dubai. Near the mall there is a metro station, a bus station with routes to tourist attractions, a flower park, a Butterfly park, and a Global Village. You can take city buses in different directions. Very decent food for 3*, you can change dinner for lunch without warning. Very helpful staff. We arrived at the hotel before 7 a.m., put our things in the luggage room, changed our clothes and went to the beach on the hotel bus. We returned from the beach and checked in well before 14:00. Swimming pool with 22 sun beds. The pool is normally warm (we had it on cold days). The bus took me to a public beach. Clean water, sand.

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Эльвира Зиннатуллина

Level 5 Local Expert

Excellent location of the hotel. Emirates Mall, which has a subway, is within walking distance. The hotel welcomes guests from different countries, with English-speaking staff at the reception. The food in the restaurant is of good quality, everything is very tasty. If you take half board, then lunch can be changed to dinner if your tour already contains either dinner or lunch. The room is cleaned daily, towels and bed are changed daily!! This is the first time I've seen this. Water and coffee are brought to the room daily. In a word, you won't regret choosing this city hotel. For this budget money, it's a very decent option!

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елена в.

Level 4 Local Expert

We did not stay at this hotel for the first time, convenient location, within walking distance of a shopping center, metro, cafes, restaurants, very friendly and courteous staff, always help with everything, cleaning every day, the rooms are clean. But there are also negative aspects. Our flight arrived with a long delay and for some reason there was no available room of the required category at check-in, although we booked the tour through a tour operator, respectively, the room was already paid for at check-in. We were temporarily accommodated in economy and we waited all day for relocation instead of spending that time on vacation! There is absolutely nowhere to dry clothes in the rooms, there is no dryer, no balcony, the swimsuit dries for several days; there are no shelves in the shower, shampoo and machine have to be put on the floor; breakfasts are monotonous, there is no meat, soup / broth, fish, most dishes are spicy, you can include simply boiled rice in the menu, for example. There is a transfer to the sea, but now it is not for one, but for two hotels, you need to make an appointment at 7:30, there are not always places, in general it is not very comfortable.

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Келли

Level 9 Local Expert

Nice hotel, the staff speaks English. Normal breakfasts, the location is not bad- the metro is a 10-minute walk slowly through the Mall. There are also many cafes and several shops in the area. The rooms are fresh, the air conditioner is working, cleaning every day

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Евгений Львович

Level 14 Local Expert

A wonderful hotel for your money. Deserved three stars, no more. The rooms are good, at first we moved to the 2nd floor (213 rooms) upon arrival So everything is sad there. The next day, I asked and was moved to the 9th floor, everything got better here. It feels like the windows don't have sound insulation at all. Everything else was fine, the food was excellent and there was a large selection (I only took breakfast), the staff was smiling and friendly, always ready to help if anything. I am completely satisfied with the hotel. A great location to stay, near the Emirates Mall and the metro station, which is very convenient.

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Сф

Level 2 Local Expert

Convenient location, close to the metro, you can get anywhere in the city, many shops, supermarkets. The hotel itself is clean, the rooms are small but cozy, the staff is polite, cleaning every day. The food is good, varied, lots of fresh vegetables and fruits. Of the disadvantages, it can be noted: There is only one bus to the beach, it is small for about 25 people, there is not enough bus for everyone, and this is sad

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Юлиана .

Level 8 Local Expert

Nice hotel. There is a swimming pool for residents. The food was average. Always fresh, but not for me. There were no soups that Russians were accustomed to. The dishes were mostly spicy. Fresh vegetables, simple desserts. There are no drinks for dinner, except cold water ..(it turns out this is the practice in many hotels in Dubai) you can buy a drink for a fee. The rooms are cleaned every day and efficiently. About the transfer to the beach.. I haven't been able to find any empty seats in a week. We got there by bus or taxi. Bus 30-35 minutes drive 3 dirhams , taxi 10-13 minutes the price was about 25-35 dirhams

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Елена Серебрякова

Level 5 Local Expert

Good location,close to Mall of Emirates,metro,bus station. The room was cleaned every day, towels were also changed. The food in the restaurant is normal, you won't stay hungry. After all, it's 3*. But I didn't get heartburn, unlike hotels in Hurghada and Turkey.The staff is very friendly. We checked in even earlier at 11 instead of 14 o'clock

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МК

Level 8 Local Expert

Good location, close to Mall of Emirates.There is also an exit to the subway through it, which is very convenient.The Carrefour hypermarket is also located there (everything is there, I recommend it).Good hearty breakfasts (monotonous, of course, but delicious).There is a decent rooftop pool with a view of the city.Room cleaning and towel change daily.

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Чулпан Фархатовна

Level 16 Local Expert

Nice hotel, friendly administrators. The buffet is a bit poor, except for sausages there is nothing meaty. Watermelon was not introduced on our last day, only melon. If there are few fruits, then melon cannot be called in the plural. The refrigerator in the room was not cold, our room was on the 13th floor with a view of the Emirate Mall. The noise from the street was constant, there was a feeling that the window was not fully closed, but after my checks it turned out to be closed. The only thing that kept out the noise were the very thick double curtains. The bed and towels were changed every day, the floors were poorly washed, and dirt remained outside the room door. The neighbors' audibility is 60%, muted. Still, there's a subway nearby, a rooftop pool, and friendly staff, so I give it 5 stars. Will I come to this hotel again? Yes, of course. I recommend it to everyone.

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Марина Бычкова

Level 2 Local Expert

The location is good, nearby, within walking distance of both a large Moll and an ordinary Day to day store, it is better to go to it for souvenirs and sweets. The food at the hotel is for 3, and you need to know that for dinner drinks are only water! You can't bring your own drinks, they ask you to leave them at the entrance, go and get them. Croissants and desserts are very tasty. Porridge for breakfast is a "test"))👍🏼. The salad with herbs and eggplant is also delicious, everything else is very amateur. Service-no comments. Replacement of towels and water in the room only if you ask for it yourself, if not "in scrap", then it's fine. The hotel staff at the reception is excellent, they always try to help in any way they can))If you speak English, it's generally good. There are no Russian speakers, from the word at all)! Cleanliness-in principle, everything is clean, well, for 4 minutes, probably. The hotel is not designed for a seaside holiday, if your task is to buy up and sunbathe, definitely not in this hotel, it is more designed for active recreation. There are 3 bus trips to the beach in the morning and 3 flights back in the afternoon, that's it. We didn't have time, so we took a taxi! Taxi is a different story)!

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Евгений Гапон

Level 2 Local Expert

Pros: Location (within walking distance of the pier, Day To Day shops, metro, 24-hour minimarket, MMI alcohol market, many cafes, etc. Rooftop pool, transfer to the beach. Good breakfasts. Minuses: There are no toothbrushes or toothpaste. Make an appointment for a beach transfer at 8:00 the next day. The beach where the transfer takes you is poor, the infrastructure is weak (a small cafe, a tiny toilet, 4 open showers for everyone, 4 taps for washing feet for everyone. There is no drinking water. It's better to drive a little further to Kite Beach. Another disadvantage (although it does not apply specifically to the hotel's assessment) is that for those who want to go to the beaches on their own on Jumeirah Street, bus stop 81, which was located next to the hotel, was canceled and now you need to go to the bus station near the metro stop.

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Татьяна Ракитина

Level 9 Local Expert

My impression of the hotel is mixed. This is the first time I've seen such a shuttle service to the beach. You need to take a queue at the reception at 07:30 the day before in order to make an appointment for the next day at 08:00. What kind of vacation is this? I've never had to stand in queues early in the morning! Both the day of arrival and the day of departure were paid, as a result, I went to lunch once on the day of arrival, and on the day of departure at 12:00 I checked in the room, then that's it: no lunch, no Wi-Fi, I probably need to say a huge thank you for being allowed to sit in the lobby, and not on the street. +36! The location of the hotel is good, but because of this attitude, I do not recommend this hotel to anyone.

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Влад Сухов

Level 7 Local Expert

In general, the hotel is normal, but there is always a problem. And the cons: the food is monotonous, there are few fruits, but you won't be hungry. Double-glazed windows let in noise, if the room is on the side of the bar that is open until 4 a.m., it's a problem) Of the advantages, there is Internet in the room (normal), a swimming pool, and a convenient location. The staff is polite and helpful!

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Айгуль А.

Level 4 Local Expert

I do not know what it depends on, but we did not have toothbrushes and toothpastes in the room, if anyone would be interested in information. It's so clean, cozy, and the food is delicious. The metro and bus stop are within walking distance, and there is a shopping center nearby. All the cafes are nearby. The sea can be reached by 81 buses. They took the tourist tax, they didn't ask for a deposit.

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Татьяна Зимина

Level 9 Local Expert

The perfect location! A great hotel to stay in Dubai. Friendly staff, delicious food, timely cleaning! We recommend it!

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Сергей Сизов

Level 5 Local Expert

The hotel is located within walking distance to the Mall of Emirates. Very convenient. Nearby cafe Baha is delicious, fast and not expensive. The rooms are small, but cozy and clean. The bed is comfortable. Three Russian-language TV channels. The breakfasts are not very varied, but delicious and satisfying!

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Люда Белоногова

Level 3 Local Expert

We rested from 12/15/25, 7 nights. We are very satisfied, there is everything you need in the room, high-quality cleaning, convenient location: near bus stops, metro, mall. Delicious breakfasts/ dinners: lots of greens, vegetables, porridge/soup, delicious meat/fish, amazing dessert, watermelon/ melon. If we manage to visit Dubai again, we will stay there.

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lilinatam

Level 12 Local Expert

A good location in the city , near the metro and bus station , bus stops , including to various beaches , a fat minus that there are 4 flights of small buses from the hotel and it is impossible to get on them, recording at 5 a.m. for a flight a day later, I had to take city buses. The hotel has good breakfasts and normal dinners , the price is 59 dirhams , but there are promotions for 45 dirhams , the staff is very polite and diligent, they always try to help, I was also surprised how many staff in all positions , this is a big plus. The rooms are small, very narrow beds, but awesome mattresses and pillows and generally snow-white linen, a fat minus for giving only 1 large towel and 1 for legs and that's it!!! Wipe your hands and face with toilet paper , it is also a minus that only a dispenser with one 10 in 1 composition is made of soap and soap . I liked the pool, although small, but neat, clean, the water is warm, the sun beds are comfortable, towels are given as much as you want, views from a height of all the sights, a Sailboat, Burj Khalifa, Atlantis, Madinat))) I recommend the hotel, near the best shopping center, everything is convenient

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наталья ж.

Level 7 Local Expert

We were satisfied. The air conditioner works well. Cleaning every day. Tea, coffee, cream in the room. The staff is very friendly. The pool is on the roof. It works from 8 to 20. A shuttle bus departs from the hotel to the city beach on the Persian Gulf. You only need to make an appointment at the reception. Administrators do not know Russian. Basic English would be great for tourists. But sign language helped. And there is also an application with transcription of English words and the problem is solved. The young man who sells toilet water at the hotel is very charming, will make a good discount, just bargain). If you need to call a taxi, contact the administrators. They'll call the city. It is 2.5 times cheaper than private traders. If you bought a ticket with breakfast and dinner and you think that you will not have time for dinner, and you are at the hotel for lunch, then you simply change it in the dining room at the reception. If you just want to buy lunch / dinner / breakfast 1.5 thousand rubles. There is a bus stop near the hotel. 10 minutes away, rounding the Dubai Emirates shopping center, there is an air-conditioned stop, from which there is a direct bus without stopping to the Flower Park. Dubai Emirates Shopping Center has everything!!!! It's huge. There are food courts on the ground floor. Or you can buy ready-made food, saving a lot. There is also an exchange in the metro shopping center. Do not forget to take a foreign currency exchange card. The location of the hotel is very convenient. Stops, metro, shopping center, city beach are all close. And we were the first to be brought from the airport. Everything is great!

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Лилия

Level 10 Local Expert

Located near the shopping center and metro station, convenient. Breakfasts and dinners are quite tasty, for dinner there are always vegetables, fruits, fish, meat or chicken, salad, several side dishes, soup for an amateur, desserts. Only water is served for dinner, and juices, tea, and coffee are served for breakfast. The rooms are small but clean, the bed linen and towels are clean and fresh. Cleaning every day. There is only shower gel/shampoo in one bottle in the bathroom. There are no bathrobes, slippers, toothpaste, cotton pads, etc. The staff is friendly. We settled in at 11 a.m. instead of 14 p.m. There are no balconies, the laundry can be dried on a rope, it must be pulled out of the metal circle in the bathroom, but it dries for a long time. The view from the window is average. The noise insulation is not very good, the laughter of the neighbors can be heard perfectly. The pool is normal, not tiny, the depth is 90-180 cm, there are not always places. Overall, it's a good hotel for its price, thank you for your hospitality!

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Виктория Дочинец

Level 11 Local Expert

I really liked the hotel. Despite the 3 stars: 1. The cuisine is delicious and varied 2. The staff is polite 3. Towels were changed every day, linen every other day. 4. There is a swimming pool on the roof. Clean. They give out huge towels 5. Near Dubai Mall. I recommend

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starchenko1984

Level 2 Local Expert

The food corresponds to the stars, for lunch, a dinner of drinks is water and that's it. The food is monotonous, but we were not hungry, there is something to eat Good staff, attentive, responsible. The rooms are clean, the accessories, soap and gel are all there. There is no point hoping for a transfer (you need to sign up for the sea 2-3 days in advance. There are always no seats on the bus

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Зоречка

Level 6 Local Expert

Excellent location, close to the mall, metro, cafes, restaurants and shops. Excellent staff. The only thing is, it's a little cramped in the rooms and in the restaurant. But then you get used to it, it's fine. If you didn't have time to book a transfer to the beach, don't worry, feel free to get in the minibus, on the folding benches, on the side of the seat, we drove like this every day without an appointment. So, have a good rest, everyone.

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Н. К.

Level 9 Local Expert

The hotel is very conveniently located, with a number of retail outlets and a large mall 600m from the hotel.But the big disadvantage is that it's far from the beach, there's a bus that needs to be booked, we haven't been able to get on it more than once and took a taxi with a blue roof to the Aqua Park, and then the hotel is clean on foot.plumbing, linen, white heated pool, water was +31 in December. Our window faced the roadway, and although it was closed, we slept like on the street, 100% audibility, and lived on the 1st floor.We didn't eat at the hotel.There are many food outlets, but mostly hamburgers and French fries.And it got pretty boring in 9 days.And so, of course, Dubai is a fairy tale, we've been to a lot of places, shopped, poked around.The weather was comfortable on 22-27, and I want to go there again in the second half of December.

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Татьяна

Level 7 Local Expert

Excellent location, across the street from the shopping center, where you can take the subway. It's a long walk to the sea, we didn't use the transfer from the hotel. The food was good, there was a variety of juice, coffee, tea, and a buffet for breakfast. For dinner, drinks include only water, and there is also a buffet. The Internet was working well, the smart TV. Cleaning every day, brought 2 bottles of water, tea, coffee. The hotel itself is tired already, the renovation is too old. But clean. We only spent the night there. There is a swimming pool on the roof, which was open every day until 20:00. Round-the-clock exercise equipment

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Leisa

Level 9 Local Expert

We went in December from the 13th to the 24th. The 3* hotel is really 3*, no more, no less. The rooms are tiny, there are no closets, there is nowhere to put things stupidly (a pair of shallow pull-out cabinets in the desk could only accommodate a base such as panties, tops and bras). For outerwear, there are several hooks on the wall at the side of the bed. And there was a single kind of place for things under them - a pull-out cupboard deep down, like a chest in depth, in appearance too. Putting things in there is absolutely inconvenient, because then you just won't find anything without digging, so it's easier to leave it in the suitcase. The room has a safe, a kettle with water, a couple of mugs and a refrigerator. Tea bags and coffee were provided very sparingly, two tea bags and two coffees per day. It's good that they brought it at least on request. But they didn't bring water on request. The reception explained that the water (2 bottles / day) is a compliment from the hotel and no one owes us anything at all. (This is the first hotel in Dubai where they didn't bring us water on request, and we had cheaper hotels once) By the way, this is also the first hotel in Dubai where there is no iron in the room, but there is a piece of paper that it costs money to iron things. The bed in the room is nice and comfortable, but the pillows are very thin, so we asked for extra pillows and brought them. It was very stuffy in the room without the air conditioner, but we found that the windows on our 14th floor were opening in the "window panes" mode, so at night we just slept with the window open, it wasn't hot or stuffy. Now about the bathroom. For us, it was again the first time when there was nothing in the bathroom accessories, not even cups for toothbrushes. At least there was liquid soap and shower gel in the dispensers, otherwise it was really sad. We had a room with a bathroom (I don't know about the others), a rain shower on top. The pressure is not very high, and it happened once that I was in the shower, and the water abruptly stopped flowing, although the faucet was open. It helped to close and open again, I don't know what the problem was, but thank God it was only once. The water is warm, if you want hot water, you have to wait, apparently, it does not reach the upper floors immediately. The towels were changed every day, in general, the cleaning was every day and quite good. Oh, yes, there were slippers in the room, but there were no bathrobes. The receptionist said that they don't have dressing gowns in the hotel in principle. To sum up, I'll say this: if you see a really good low price for a tour with this hotel, or just for this hotel, then come. If you take a tour for 200+k, then for this money this hotel will most likely disappoint you.

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Галина

Level 4 Local Expert

Very convenient location of the hotel! You can get anywhere in Dubai by metro and buses, which are very close. This is a huge plus! The breakfasts are good, everyone will find something to their liking. We cleaned every day, which is also nice. One minus star for a broken locker.

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СВЕТЛАНА Кепс

Level 3 Local Expert

I liked everything..apart from the fact that we were initially offered a small room with a view of the concrete wall. The breakfasts are delicious. Croissants are hot. The staff is friendly. The location of the hotel is also convenient. The hotel representative helped to call a taxi. Many human thanks to him!!

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Татьяна Гришина

Level 4 Local Expert

We stayed at this hotel from March 15 to March 25, 2025.. The room was on the 9th floor, linen and towels were changed and cleaned efficiently every day, tea, coffee, sugar, cream and two bottles of 0.5 water were replenished daily. The staff is friendly, they responded to all requests immediately. At the reception, we communicate through an interpreter in the phone app. The food is monotonous, the assortment is sufficient not to be hungry, we had half board. Buses took three flights to the beach by appointment near the Parus Hotel. Near the Emirate Mall 81, you can take a bus to the beach using a silver card for 3 dirhams, this is who was late for the shuttle from the hotel. The location of the Citimax is great (across the street is the Emirate Mall, metro, supermarkets with ready-made food, Tay tu day like our fixprice with cheap souvenirs and so on). All amenities are 15-20 minutes by metro. The Internet was working properly in the room. The window in the room opened, the swimsuits dried overnight, the pool was not used, there was enough sea, the weather was lucky, it was moderately hot. I recommend this hotel to everyone, my husband and I were satisfied.

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Елена Печурина

Level 5 Local Expert

We liked the hotel, there is a large Mall of Emirates and the metro in a couple of minutes. The staff is friendly, always trying to help. The room was given on the 9th floor, a view of the buildings and the Burj Khalifa is slightly visible. In general, it's not bad, it's good that it's not for some kind of construction site) there are also many cafes nearby where you can eat for 100 dirhams and still have a lot left. The portions here are huge! So it's better to take less than to collect everything and not eat it. The room has a modern TV with YouTube, which is also convenient. The hotel is clean, the rooms are fresh. But personally, we have a problem with the shower, we need to adjust literally by millimeters so that the water is more comfortable. A little more or less, the water flows either icy or hot. Maybe we are so "lucky", but we are not picky, we did not change the number. There is a swimming pool at the top of the hotel, towels are provided. There is a coffee shop and a shuttle service to the hotel, but it runs only in the morning. Basically, there is a bus stop nearby, so you can get to the beach and back on your own.

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Светлана Пришедько

Level 4 Local Expert

Very convenient location, within walking distance of the metro, shopping center, cafes, shops. The room is standard (there is a kettle, tea-coffee-water, hairdryer, liquid soap, shampoo- shower gel), cleaned daily and towels were changed. The staff is friendly. The food was quite varied, a buffet breakfast was included, you can choose for every taste, and even at the end of breakfast there was no shortage of dishes, replenished and asked if it was already possible to clean. It was possible to have lunch or dinner for a fee. In addition to the buffet, the hotel has a cafe.The pool is warm, shallow, and small, and there have always been sun beds and canvases. I couldn't use the transfer to the beach, because I had to make an appointment in advance and there were many people who wanted to. The impression is good. The only thing is, there are no towel rails to dry the swimsuits (and there was a room without a balcony), because we had an excursion program, there were no problems.

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Вера П.

Level 9 Local Expert

The hotel is pleasant, near the metro. We arrived at 10, we were at the hotels by one o'clock in the afternoon, they checked us in right away. All the staff speaks English, but they are very polite if they need to communicate through a translator. We took breakfast + dinner (you can change it for lunch). We usually always went to lunch and left in the evening. The breakfasts are good, fruits (we had watermelons/melons/grapes in April), pastries, cereals, eggs, beans, steamed vegetables, and fresh carrots/cucumbers/tomatoes/greens. Cheese cheese, sausage of the same kind. Coffee/tea. Dinners (fish/meat/ potatoes/ pasta/rice, fresh and steamed vegetables/legumes/ watermelon/ sweet puddings (there were even mango) cakes, dried fruit candies, watermelon/melon. We had dinner once, I think they give it like at lunch. But there's only water for lunch and dinner. We always had seats for breakfast at 7/7:30, the staff cleans everything up promptly, you can also find seats for lunch/dinner, but by 12:30/13:00, I understand they are bringing a group of tourists from Asia for lunch (some of the tables will be occupied). By weekends, half of the dining room is closed for lunches and dinners for the bar. We were given a room on the 6th floor, with access to the house where the locals lived, and we didn't hear any noise. There is an air conditioner in the room, there is a refrigerator, a safe, they give two small bottles of water per person per day, tea/coffee, everything was updated. They cleaned well. The subway is nearby, we walked through the shopping center, and most often we walked across the street. There are bus stops nearby, cross the street, everyone will go right to the shopping center, and you will go left (from there you went to the beach by kite, to Madina Jumeirah), once we took a bus from there to JBR, it seemed a little more convenient, since there are many crossings in the subway, it's a long walk, and then I sat down and drove. We went to the pool at 8, and later, someone wrote that they were taking up and leaving, there is no such thing. There's just not enough space, the pool is small and there's not much room, of course, if you get to 10, it will be occupied. But no one lies there for half a day, some for an hour, some for two.On the downside, there are strange cabinets (there are no doors, everything will be in plain sight, there are no drawers, I put things in drawers from the desk. The shower room was also not thought out, the water was pouring on the floor, we stood with our backs to the glass partition, so more or less. Well, the biggest disadvantage is that it is very strange for such a country that there is only water at lunches and dinners, which cannot be bottled in the dining room. We live in the 21st century, and I don't think it would be a problem to put water coolers in such a rich country.... There is a bus stop right next to the hotel, the curb is completely dead, the only way to break your legs is to continue walking along the sand and planks to the shopping center, but this is a question for their administration. Well, the hotel that burned down is nearby, it's creepy to look at , but they were guided by it at the beginning. There is no fence, only a sign "do not walk nearby."

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Алёна Шафеева

Level 4 Local Expert

Все понравилось: убирались каждый день, завтраки- шведский стол . Ресепшен работает 24/7. Заселили ранее, чем должны были. Очень здорово. Рядом много ресторанчиков , магазинов. Удобное расположение - около метро

Эльвина А.

Level 6 Local Expert

We checked into the hotel on October 17th. I am very glad that I chose this hotel, as there were several options. Firstly, the location is very cool, near the Mall of the Emirates and the metro. You can easily get to Downtown and Marina. Secondly, the friendly, friendly staff. I really liked the service. We checked in an hour earlier, for which I was grateful, because I wanted to take a shower after the trip. Delicious food, perhaps monotonous in places, but you will not stay hungry, they always add. The room is clean, tidy, clean, leave water, tea, coffee, sugar. After checking in, they called and found out how to give me the number. The floor was 10, with a view of the Parus hotel from the room. On the last day, when the room was rented, they were allowed to spend time by the pool before the transfer. And in the end, I was able to get hot water into thermos cups for free. I was very pleased with that. In general, I recommend it, do not hesitate. I would love to come back again 🥰

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Елена Пащенко

Level 9 Local Expert

I stayed at this hotel from May 12 to May 23, 2025. Quite a decent hotel. We checked in immediately upon arrival (at noon). We charged a tourist fee of 10 dirhams per room per day. You can change the money directly at the hotel, but the exchange rate is slightly lower. In the hotel, $100 is 340 dirhams, and in the mall, $100 is 363 dirhams. The room is clean. There is a table, 2 mirrors (one above the table, the other separate), a table lamp, a comfortable swivel chair near the table and a freestanding armchair. Bedside lamps. The closet is open (without doors), but there are enough hangers. A small refrigerator, a safe and a drawer for things near the table. The bathroom had liquid soap near the sink and shampoo in a fixed bottle in the bathroom itself. Linen and towels were changed on demand. The cleaning is excellent! The food was also of good quality. All the dishes are delicious. The range is not super large, but there is always something to taste. Very tasty desserts. There was a watermelon every day. There was always coffee in the boiler in the morning, cold and hot milk, orange and pineapple juices. But in the evening, the drinks were only cold water. Sometimes in the evenings you could see shorty water (but this is rare). The staff is very well-trained, they communicate very politely. They try to solve any issue. They only speak in English, or through a translator on their phone. A bus takes you to the beach without payment from the hotel every morning at 8.10am, 9.10am and 11.10am. But you have to sign up for this bus at 8.00a.m. the day before, because the number of seats is limited. The same bus takes you back at 12 o'clock, 13 o'clock and 15 o'clock, respectively. Nearby is the Mall of the Emirates and the budget Day to day store, as well as many cafes. The subway is in the mall itself. It is convenient to get to any point of the city. I personally liked this hotel, and I am pleased that I chose it. I have pleasant impressions!

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