Another irresponsibility. I booked a ticket to Crimea for a certain date and time, and they called me the day before to clarify – it turned out to be completely different. I had to look for a new carrier a day before departure, fortunately I found it, but I was very nervous.

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Александра Зубко

Level 5 Local Expert

The dispatcher absolutely does not know how to talk, ill-mannered from the word at all I have booked a place, there is a confirmation in the correspondence, I arrived at the stated time, I call to clarify what I hear "you refused" I do not advise contacting this carrier

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Евгений Гуденко

Level 2 Local Expert

We booked tickets for the Moscow-Donetsk flight two weeks before departure. The operator informed us that a day before departure we would receive a confirmation call, but such a call was not received. Therefore, we contacted the company ourselves and found out that the flight was postponed to another time and from another bus station. Despite this unpleasant situation with the transfer of the flight, in general, the trip went well. We were able to enjoy our journey and spend time at the designated place. This situation has also taught us to be more attentive to notifications and check our email and mobile devices for updates. We are pleased with this trip and are grateful to the company for the opportunity. We recommend it to other travelers and hope for even more pleasant adventures in the future.

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27 reviews