Unfortunately, I have a negative opinion about this bank as a whole. The department is small, and there are constant queues. The staff is polite and works well, but this does not solve the problem of queues. The bank often has no cash at the ATM. Sometimes there is dirt that does not get cleaned immediately. The equipment has been operating for an incredibly long time. Kiosks are stupid, the banal replenishment of the card takes 5-6 minutes, of which 4 is waiting.

See original · Русский

Show business's response

Lord

Level 13 Local Expert

Evaluation: 1 out of 5 Review: I am extremely dissatisfied with the service provided by Belarusbank. The main problem is the catastrophically slow operation of computer equipment. Every action in the department takes an unacceptably long time - downtime during operations reaches several minutes. When trying to perform even a simple operation, you have to wait for the system to process the request. This creates huge queues and forces customers to waste valuable time. It's especially frustrating when you're in a hurry and realize that a significant portion of your time is spent waiting for the computer to respond. Such a technical condition of the equipment is unacceptable for a modern bank. I hope the management will pay attention to this problem and take measures to modernize the system. In the meantime, I have to recommend avoiding visiting branches during rush hours due to extremely slow service.

See original · Русский

Show business's response

Яна З

Level 7 Local Expert

The service is decent , professional, tactful and attentive. But the queues that are gathering are a terrible sight. Whenever I come, (very rarely) there are always crowds of people who are waiting for their time. It would be great to set up an electronic queue)

See original · Русский

Show business's response

Belarusbank

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

63 reviews