I am a pensioner, I ordered a payment card on 30.12, where a pension is calculated, I paid money for it, since this is the second card, I had to block the first one due to loss, when applying for the card at the branch they said it would be ready within 7 working days, as a result, the card was ready only on 16.01.2026, which caused a number of inconveniences to go to the branch to withdraw a pension, taking into account a snow cyclone and frost. My question is, why is it that when an individual does not pay the same loan in time at the bank, a penalty is charged, and if the bank does not fulfill its obligations on time, then how is the water off the goose?!

See original · Русский

Show business's response

Дана Кондратова

Level 2 Local Expert

A currency exchange operation was carried out, a bank employee issued banknotes, which were not used anywhere else. After 2 months, they returned to exchange them back, to which an employee of the same department by the name of Kokonina replied that she could not accept them because of their insolvency, namely stains of more than one centimeter. It turns out that we can issue such bills, but not take them)))

See original · Русский

Show business's response

Valeria G.

Level 4 Local Expert

The best department, always polite staff, clean and comfortable, there is always someone in the hall to advise on the chosen service, special thanks for helping the elderly 🙏

See original · Русский

Show business's response

Belarusbank

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

63 reviews