Belgosstrakh

Rating 4.9
910 ratings
Rate this place

324 reviews

Level 2 Local Expert
November 11
I would like to express my gratitude to Olga Sergeevna Brynchikova's manager for her sensitive and attentive attitude to customers! She consulted very competently and humanely, patiently answered all questions. During our communication on car repair, she reacted very quickly to my messages and calls.I wish you all the best, good luck and good health! Only pleasant emotions remained from communication.
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Level 3 Local Expert
September 25
Excellent branch of Belgosstrakh, competent specialists. There is a queue, you have to wait a little. The updated parking lot for vehicle inspection is super, as is the inspection specialist, politely, quickly, clearly and to the point! Well done!
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Level 7 Local Expert
November 26
I will write in general for this organization! I insured the car under a hard hat, they said a lot of good things when insuring, insurance payments are made comparable to repairs, they hung up passing insurance, ostensibly for a discount. And in essence, they did not explain the significant nuances. Unfortunately, a relatively small insurance event occurred and it began. They say one thing is actually another. Initially, they paid a small amount and said repair wherever you want, and if there is not enough money, we will recalculate and pay extra, do not worry! I repaired it, of course, I didn't have enough money, took all the necessary documents and brought them, they accepted and a week later the call was REFUSED, the repair was too expensive. I say you said you would recalculate, they answered me you were not repaired at our station, but what you were not told, well, you forgot, it happens. I say you completely refuse or pay something, I was informed we can pay you about a tenth. I talked with them for a long time, agreed to at least a tenth of it, as a result, I received a message for half the amount of the tenth part. I am shocked by this organization, I have to repair according to my contract only at their stations, but if the amount is three kopecks, then we will pay you. PS for information, the painting stations they offer have a very low rating, there is no guarantee, students do not paint for the device, etc. The representative of Belgosstrakh told me we don't care how you get painted, the main thing is that the damage is covered up, but what's there and that's not our business. Therefore, such low-level stations cooperate with them. When insuring, pay attention to who and where you will be repaired under the insurance policy, maybe you yourself will repair the car no worse for the money that you need to pay for insurance. I add: after my call asking why not the entire amount that we agreed on was received, they replied to me tomorrow we will transfer more (tomorrow the money was transferred and I received my tenth of the amount spent on repairs). I wonder if I hadn't called and clarified why they hadn't transferred the entire amount, would they have transferred it or not???
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Level 6 Local Expert
November 9
There are no complaints about the institution itself. But there is almost no mobile Internet in the building. I had to go outside during the application process, go in the direction of the nearest tower, and mobile Internet appears halfway to the shopping center (100 meters from the entrance to Belgosstrakh). This is all a journey in order to open a tab with card details in the mobile application.
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Level 3 Local Expert
September 4
I ask you to take measures, according to a very arrogant specialist, Kuprevich Olga Alekseevna, who is trying to limit your payment in any possible way! And even more so for a hard hat! He demands to provide documents that have nothing to do with the case, ignores messages, does not answer questions from your side, gives feedback for a very long time! To clarify the situation, I had to pry out the phone number of the head!
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Level 3 Local Expert
June 4
I would like to express my gratitude to Andrey Sergeevich Mikheev and Ekaterina Bardiyan for their sensitive, attentive, humane attitude, competent advice, and help provided to me. All the best, good luck and prosperity to these wonderful people and Belgosstrakh!
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Level 2 Local Expert
October 30
I advise you to bypass this insurance policy. They do not make a full CASCO payment, the Jan employee ignores questions and messages in general, occasionally unsubscribing with phrases on duty. The staff of Belgosstrakh react quickly when it is necessary to remind about the extension of insurance, then ignore and rudeness. The application for payment was written on August 1, October 30, all in the same place.
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Level 5 Local Expert
April 18
Friendly service. Nice, pretty girls. They arrange everything promptly. There were no questions about the service, everything was explained and shown. Thanks to the manager Degtyareva D.V., only pleasant emotions remained from communication.
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Level 5 Local Expert
December 2, 2023
A wonderful company with a competent and fair approach to its services. It's a pity that the location for filing an insurance claim for residents of most areas of the city is not very convenient. But they solved this problem by the possibility of submitting an application directly at the office of an independent appraisal company, where the damaged car is immediately evaluated (it was submitted in this way to Kalinovsky 68a and everything is great, they consulted on the phone in advance and practically did not spend time, everything was decided during the lunch break). Thank you for taking care of your customers.
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Level 9 Local Expert
August 22
Such places are usually not visited for the most cheerful reason. And it is especially valuable when you are met by kind-hearted people who are ready to help as much as possible and relieve the burden of problems with their excellent work.
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Level 3 Local Expert
August 6
We were satisfied with the service. The waiting time on Saturday was 2 minutes. The employee was friendly, explained everything well and quickly arranged it.
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Level 5 Local Expert
July 26
Constant problems logging into your personal account. Some wild recommendations, do something, change the browser... it constantly issues errors on the input. Do I need it to spoil my nerves and waste time? There are no complaints about the staff. We need to improve the match!
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Level 6 Local Expert
July 24
Friendly staff. We issued the documents very quickly and told in detail about the following actions when registering an insured event. I recommend
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Level 3 Local Expert
February 15
Many thanks to the managers and inspectors of the company. We helped to resolve the issue as quickly and efficiently as possible. We answered all the questions that arose and were always in touch. I am glad that I chose this company to insure my car
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Level 3 Local Expert
November 21
Feedback about the Company Belgosstrakh, if you want to insure your property, I do not advise! How to take money for insurance, they take it in full without hesitation. How to pay in insurance cases, they will find a million reasons to pay 10 percent of the damage!!! Terrible company!
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Level 5 Local Expert
May 12
A full set of stars for quick paperwork, no queues, a comfortable and spacious operating room, inspection in 20 minutes, a large parking lot for inspection. Everything about everything took about 35 minutes. The case, however, was not difficult. But I liked everything!
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Level 5 Local Expert
November 26
The staff was polite, the service was quite fast, there were no queues(I was there twice, because I filled out the Euro protocol incorrectly), they helped, told me, showed me how to do it correctly
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Level 7 Local Expert
June 11
The service at the entrance is of a high level (they explained everything competently and clearly), but they don't really want to do more and push the work to others
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Level 10 Local Expert
September 20
Fast and everything is clear. It is not convenient to go to the inspection from the main entrance, because you have to make a circle for a turn of 2 kilometers. But the application was accepted quickly.
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Level 7 Local Expert
September 30, 2023
Inconvenient check-in, not obvious parking location. But these are all the disadvantages of the location. There are no complaints about the work of Belgosstrakh, although I was constantly expecting a trick and looking for flaws. The polite girl described in detail the procedure for filing a damage claim, helped fill out the paperwork, offered to choose the time of inspection of the damaged car by an expert. At the appointed time, to the nearest second, the expert stood next to me and also politely and clearly told me about the procedure being carried out. I am waiting for compensation to the card, suddenly the amount will be less than expected? But even in this case, I was warned that they were ready to revise the amount if hidden damage was detected. In general, I am surprised by the service.
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Level 12 Local Expert
September 24
How to insure something, they will remind you 50 times and call you how to cancel the insurance, so sorry, you need good reasons. This is my money and my right to cancel or not. Once again, I find a minus in this organization
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Level 4 Local Expert
January 15
Unfortunately, I had to visit the loss adjustment department. The staff is polite. Clear. There are no queues. Separately about Belgostry: in the last couple of years, the company has deteriorated very much, there are pennies on insurance, which are not even enough for a third of the repair. All appraisers are independent, it seems that they are not qualified, they do not know their job at all. In general, I do not advise anyone. Try to look for other insurance companies.
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Level 4 Local Expert
December 21, 2023
I would like to express my deep gratitude to specialist Bambizova Tatyana Mikhailovna. The clear, professional work of the specialist was pleasantly shocked. I am writing a review on behalf of my father, who is asking for such a thing for the first time. Therefore, I can conclude that Tatyana Mikhailovna is an excellent specialist, thanks to whom a positive opinion about working in the organization as a whole is formed.
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Level 4 Local Expert
March 30
In general, about the organization, as far as health insurance is concerned. It's always difficult to get through.They often mess up with guarantees - they will forget to write something down, or they will send it. And on the phone you hear sighs and aahs constantly and dissatisfied voices. Working with clients is very so-so. You pay money and at the exit it's like in a regular clinic communication. I do not recommend it.
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Level 4 Local Expert
August 13
I am extremely disappointed with the work of the Belgosstrakh insurance company! This organization seems to be trying to save as much as possible on its customers and avoid payments in any way. The situation with health insurance is simply absurd. I had a referral from a doctor and clear diagnoses, but even the simplest tests began to find fault with me for the most minor reasons. It seems that they are looking for any excuse not to pay for services that should be covered by the policy. The constant refusals and excuses from scratch were simply infuriating. I feel cheated and neglected as a client. I do not recommend contacting Belgosstrakh if you want to receive adequate service and protection of your rights. It is better to look for another company where customers are appreciated.
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3
Level 16 Local Expert
June 20
a lot of places, Monday - Friday is a very large load, a large parking lot for car inspection
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Level 3 Local Expert
February 16
The company has deteriorated. They say one thing on the phone, and when they arrived at the office, it was not the same. It was necessary to look for another insurance company, otherwise an employee looks at you and can explain nothing, they do everything according to some kind of piece of paper, and as they say for people, only for what... While there is a choice of companies, it is better to search carefully. The approach to people has already completely deteriorated here. And I think if something happens, it's not a fact that the company will generally get involved, only by unsubscribing... I'm upset.
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Level 10 Local Expert
February 24
I am simply shocked by the Belarusians, by their kindness, kindness, and friendliness! For the first time in Belarus, a man entered us - as it turned out, he was very sweet, sincere, kind! At the insurance company, everyone helped and assisted... I'm impressed! We need to look for such a treatment/relationship.
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Level 14 Local Expert
May 13
The best office and work speed of all insurance companies. There is an electronic queue in the building for citizens to apply, many specialists work, the site for inspection is new, there are boxes. Everything is fast, in less than an hour I filed a claim for damage under the hard hat and received an inspection. The appraiser went to meet tk in a hurry and accepted 15 minutes earlier than the nearest available time. They work with dealers
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Level 9 Local Expert
May 26
Decent service. Car and housing insurance. You can immediately resolve the issue after an accident (there is a site for car inspection). Everything is prompt.
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Level 4 Local Expert
March 3
Parking is hard to figure out for the first time. If in the hall, it is better to park from the ring to the left of the building - there is more space) There are a lot of specialists inside - the queue moves quickly.
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2
Level 3 Local Expert
February 27
Unfortunately, for the first time I had to apply for CASCO insurance. Electronic queue. Customer-oriented employees. Large parking lot. Great impressions. Awesome
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Level 8 Local Expert
July 26
A good department. There are almost no queues. Pleasant and polite staff.
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Level 2 Local Expert
October 31, 2023
Hello. I would like to express my gratitude to the contact center of the Minsk region. I applied twice today.We solved the issue very quickly and efficiently.Considering my condition /I am in a hospital with extensive brain hemorrhage at the rehabilitation stage / they showed attention and patience. Thank you very much. As always, a client of your company.
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Level 10 Local Expert
December 1
Fast, convenient, electronic queue, you don't have to wait long If there is no queue for an expert, then the examination is immediately
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Level 11 Local Expert
October 31, 2022
Большая парковка, электронная очередь, комфортный зал ожидания, есть туалет даже, много вежливых операторов - очередь проходит быстро, рядом большая цивилизованная по меркам нашей страны парковка для осмотра машин и много экспертов оценщиков. В целом сервис порадовал, нюансы возмещения убытков возникают по ходу дела и у каждого свои.
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Level 8 Local Expert
November 18, 2023
The girls are polite, everything is fast, accessible. Everything is clear. The ostrich has been in this company for a very very long time. There have never been any problems. I recommend it to everyone!!
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Level 12 Local Expert
September 7
A convenient place to resolve issues after an accident. They will issue documents on the spot and send them for inspection.
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Level 7 Local Expert
September 26
Beautiful, cultured and polite people. I would even say sincere.
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Level 9 Local Expert
June 29, 2023
Приятный ремонт, работает кондиционер. Вежливые работники. О дельное выделю наличие в зале кулер с водой и вклопарковки рядом. Я, как человек, о дающий предпочтение к велосипеду перед общественным транспортом, это очень оценил)
Level 8 Local Expert
July 11
I like them. They work quickly, everything is polite, they are not rude. Registration and inspection after an accident are very fast. A pleasant contrast in comparison with other insurance companies where I had a chance to register.
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Level 4 Local Expert
October 26, 2023
I did not expect a decent custom service from the state corporation, I was pleased (I applied for payment for CTP after a minor accident). The most positive impressions of the competence and friendliness of the staff.
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Level 10 Local Expert
June 26
In general, the service is not bad, but it is worth paying attention to how the staff communicates with customers
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Level 6 Local Expert
September 23
Everything is fast. There are many specialists. They work well
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Level 15 Local Expert
December 13, 2023
Excellent office, courteous staff, no queues, everything was arranged quickly! I recommend it! But I wish you didn't have to use insurance services.
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Level 9 Local Expert
July 29
There is no place to park your car, I turned the circle 2 times, but I did not find a place.
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Level 5 Local Expert
January 15, 2023
Отличный филиал, бывала несколько раз, всегда быстро, оперативно, практически нет очереди, потому что работает несколько страховых агентов. Есть отдельная парковка для осмотра автомобилей после дтп. Очень удобно. Рекомендую к посещению👍
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Level 8 Local Expert
August 4
They counted one amount and in the end they recalculate it. They say they saw the corrosion and did not notice it during the inspection.
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Level 14 Local Expert
September 20
The European protocol was quickly issued. I came at lunch, I was free, I didn't stand in line.
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Level 14 Local Expert
September 30
Perfect service and maintenance Come on Monday, there are no queues
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