Beltelecom

Rating 3.8
1053 ratings
Rate this place

369 reviews

Level 7 Local Expert
July 9, 2024
The best provider in the country
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Level 3 Local Expert
April 1, 2022
This is the most unscrupulous organization! It doesn't matter what your tariff is, the speed is a turtle! Unfortunately, I can't switch to another operator. A monopolist, he is a monopolist. They don't care how much you pay. They conducted optical fiber - in general, the video began to freeze. Although the computer is located near the modem.
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Level 5 Local Expert
August 4, 2022
There are always a lot of people and slow service!!! Techies are smart, who sit separately!!! Well done!!!
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Level 9 Local Expert
December 20, 2021
Electronic queue service. There are sofas, you can sit waiting for your turn. The administrator will tell you if there are any questions. There are a lot of people.
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Level 9 Local Expert
March 20, 2023
I stood in line for about 40 minutes, it's a tin, and so you can put up with princes if you had more actors more often...
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Level 5 Local Expert
March 5, 2022
Beltelecom decided to help me and, without my knowledge, transferred me to another tariff plan, the question is on what grounds they have the right to change the terms of the contract. A terrible office, when communicating with the call center, I did not receive a clear answer on what grounds they do this, only the phrase was said in a dissatisfied voice, if you want, then we will refund your previous tariff plan.
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Level 5 Local Expert
January 24, 2024
Long queues, good service
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Level 6 Local Expert
December 14, 2022
I was there today, I reissued the contract for services, a lot of people, few operators work, I waited for my electronic queue for more than an hour
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Level 4 Local Expert
January 25, 2023
The most terrible company.Any question takes at least half a day of time.Very greedy.Even after stopping the service, the debt is growing.
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Level 10 Local Expert
April 4, 2024
I liked the service
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Level 3 Local Expert
May 3, 2024
The office is normal, there is no place to park
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Level 4 Local Expert
April 27, 2022
Terrible queues. And very negative treatment. I sat for about an hour. At the same time, I washed all the windows, because the employees themselves do not know who is doing what in their company and who is solving what issue
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Level 7 Local Expert
January 1, 2021
I haven't been in the office for 2 years. nothing! Absolutely nothing has changed: 1. It is simply unrealistic to spend less than an hour here! 2. to get to the employee of the technical department, if you are not dystrophic and do not go naked (without small clothes), because of the narrow passage, it is simply unrealistic not to cling to standing furniture or these aquarium partitions; 3. tattered sofas in the waiting room, where you sit stupidly for hours... It's just a shame! 4. and paid internet in this expectation. Are you serious?! 5. according to the technology they provide, it was immediately broken, I had to drag myself to this disgusting office without using the adapter for a day and wait, change it, it was immediately broken- buzzed. True, they changed it immediately without any problems, but they wasted my time. 6. A separate topic is the arrival of the connection masters... Is it a damn norm to designate the time from 9-14.00, and come only at 15.30???? And then after calling 5 numbers. I don't care how many applications you have, believe me! I am the same application! The planning department or whoever makes up your work schedules, start working better for your salary. 6. It is a pity that there is no alternative in my house.
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Level 6 Local Expert
March 19, 2023
I had to go to them 2 times, sit in line and waste my personal time, because the first time I declared it was not turned off. And such operations are not performed over the phone. You can connect the service in your personal account without any problems, but disable it - only they personally have a passport with a written application.
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Level 8 Local Expert
August 31, 2022
It 's a long wait . The city phone has become a useless thing, there is no electricity, there is no connection. The tariffs of the monopolist could be lower.
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Level 8 Local Expert
May 24, 2024
There are always long queues
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Level 11 Local Expert
January 8, 2023
The queues are constantly huge, the last time I sat for 2 hours, I won't say anything bad about the specialists
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Level 2 Local Expert
February 23, 2024
And that's a lot for that.....
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Level 6 Local Expert
March 11, 2023
Everything is great, and the service, and communication with customers.
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Level 3 Local Expert
October 17, 2022
The terrible distribution of the queue, three people in the queue, sat for almost two hours.Terrible organization, the service is the same.
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Level 3 Local Expert
December 2, 2022
The staff is very helpful. In my case, we went to a meeting and solved the problem in the shortest possible time.
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Level 7 Local Expert
November 1, 2022
You can take a ticket, go for a walk in the park and still have time to sit in line
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Level 3 Local Expert
February 3, 2022
It is very pleasant that the competent staff explained everything to me very clearly about my tariff plan is clear 200 and I also found out that I can take a coffee machine in installments, this is very good
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Level 2 Local Expert
September 4, 2021
A miserable company!!! They have only one thing on their mind - the thirst for profit! The quality of the connection is poor, the service is no good. They are particularly struck by the so-called technical support service (123). I tried to call this number, and every time I got an answer from another clown who doesn't know anything about communication technology, who only puts them at the operator's console! Beltelecom is a monopolist in the Republic of Belarus, so it behaves brazenly and unceremoniously...
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Level 18 Local Expert
January 17, 2024
There are always long queues for operators.
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Level 4 Local Expert
September 27, 2021
Disgusting service, I can't get through. Initially, everything seemed to be fine, they offered a tariff that completely satisfied me with the price, but lately I haven't had time to replenish my account, but it turned out that premium services and antivirus were connected to me without my knowledge. As a result, the price soared 2 times. What kind of negligent attitude to work?
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Level 14 Local Expert
December 1, 2022
Eternal queues. You've been waiting for your ticket for a long time. Television is not very good in terms of broadcast quality. )))
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Level 13 Local Expert
September 7, 2022
8:30 a.m. A call with an offer of advertising services They even have robot vacuum cleaners! It's amazing! Not everyone wants to wake up at this time. Open any sales book — no one makes a call before 9:00, especially if it's cold. No one except illiterate Beltelekom, where marketers apparently got a job for a scam
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Level 7 Local Expert
November 12, 2020
Since it wasn't Beltelecom or their service that answered me on the phone, I decided to leave a review. And so. The tariff plan is clear 100. Declared 100/50mb. In fact, at best it is 64mb of reception according to their test on their own website. That is, 36 MB, or 36 percent of the service provided has not been provided and is not being provided. Although they regularly withdraw money one hundred percent as if nothing had happened. I have a question. It seems to me alone that I, as a consumer, am being brazenly deceived??? I pay for the service in full, so they fool me, and I also can't really use this Internet. Constant freezes, brakes. Nothing is possible to see. We called the service. After all the remote checks, they promised that someone there would call back and solve everything. As a result, after 3 days, during my working hours, they called me 2 times with an interval of five minutes, without receiving a response, they apparently considered that the application had been fulfilled. It is probably not necessary to call the consumer back and process the service. When I dialed the number, after I saw an unanswered call, since I work in a store and do not have the opportunity to answer it, I already heard a robot that told me to call the service again. Am I some kind of joke for you???? I was waiting for them to call us back, in an hour or two, or a day. But alas. Why. Dear beltelecom. We have signed an agreement with you for Internet connection services. You are paid 100% of the money. Where is my 100% of the Internet specified in the contract? This is just the first review in Yandex. Next, I will come to you, and every time I leave a written complaint, I will fill up with complaints. Until I get what I'm paying my money for.
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Level 22 Local Expert
January 13, 2022
Huge queues, even huge ones. You can sit for an hour on a small matter, although Beltelecom is a monopolist, there are no problems with the quality of services provided, but you need to work with the attitude to the client
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Level 9 Local Expert
December 17, 2023
The waiting time is at least an hour as usual.
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Level 14 Local Expert
July 9, 2023
The queue in which you need to stand to refuse the service is two hours.
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Level 9 Local Expert
May 2, 2021
some of the ticket offices or operators are constantly out of work. sometimes you have to wait a long time for your turn until new windows open. The post office has been working professionally since then. In the service center of the Internet service provider of the hall, when posing some complex or specific question, problems with understanding begin
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Level 2 Local Expert
August 18, 2021
Reliable provider-for 3 years there was no Internet for only 1 day -due to cable replacement at home-the speed corresponds to the stated in the contract-polite and competent staff
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Level 11 Local Expert
October 21, 2022
The queue is large, the bandwidth is small.2 hours of waiting ...The waiting areas are all occupied
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Level 9 Local Expert
May 28, 2021
Wonderful company. Excellent employees never sit around. They offer a large number of services, including the purchase of televisions in installments. High-speed internet is a bit slow, but everything is fine.
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Level 9 Local Expert
November 17, 2021
What can I write about the organization of the "monopolist"? You are the best, definitely! The quality of communication is improving every year, so we are moving ahead! Isn 't that the main thing 🤔
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Level 3 Local Expert
March 20, 2024
A very long wait
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Level 5 Local Expert
April 17, 2022
It's an outrage! The subscription payment for using the phone was made on time, and the automatic call with a reminder of payment is not turned off. Why bother people unnecessarily?
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Level 2 Local Expert
April 2, 2021
It's a nightmare. I connected the day before yesterday. We connected the Clear 100 and forgot to connect the Internet with a direct cable to the system unit. They messed up their settings and ran away, but the fact that there is no Internet in the end is purple. Just palm your face. I called a day later and was told to call a specialist on a paid basis. Rough. The finished company, it's time to go cut off this guy.
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Level 13 Local Expert
September 15, 2021
I can't write anything good. The quality of the services provided, as well as the quality of customer service, is the BOTTOM level. I spent an hour and a half of my time in an empty queue. I would never advise anyone to contact this Council of State organization.
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Level 7 Local Expert
November 27, 2022
Technical support is disabled on Sunday, no phone is answering! Excellent service (
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Level 4 Local Expert
November 11, 2022
A huge queue, a program that doesn't work forever.Out of 20 operators, only 3 are working!
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Level 14 Local Expert
May 22, 2022
It's okay! So far, the prices are fine! I hope the promotions will continue!
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Level 2 Local Expert
October 20, 2021
normal communication work, the staff will tell you everything and show you, they will come for free, connect and configure everything...
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Level 8 Local Expert
October 5, 2023
Queues, operators work slowly.
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Level 5 Local Expert
December 25, 2021
The attitude is terrible, they put the cable on a broken cord and did not even check the WiFi, the router was not hung up, I bought a tablet yesterday, there is no Internet signal, they do not want to come
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Level 10 Local Expert
January 11, 2022
A terrible organization, they raise prices under the contract without warning the subscriber, connect the paid functions themselves. Employees in the main office and on the phones are rude.
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Level 10 Local Expert
December 3, 2021
Very expensive, I suspect excessive appetites with a small staff... There are more interesting providers
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Level 7 Local Expert
August 12, 2022
Queues are sometimes long.The administrator could answer some questions and make the registration.
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