Beltelecom
446 reviews
April 30
They always help!
Good service
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March 20
Pleasant and courteous staff!
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April 10, 2024
Very good. Friendly staff, fast and high-quality service.
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1
November 15, 2023
Waiting at least 40 minutes and up to 1.5 hours, and during working hours.
Employees simply monotonously do their job without a smile and desire.
For this, we must also thank them, at least so.
It is disappointing that there is no motivation and a desire to do work with a spark in the state structure, and this is reflected in the faces of employees.
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1
February 4
Visiting this organization takes a lot of time.
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December 24, 2023
Always contact us, we are happy to offer you not only services, but also goods in installments! A friendly atmosphere prevails.
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December 21, 2023
Attentive, responsive staff. They always help in solving any questions or problems that arise. I wish you success and good health.
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January 20, 2024
Unfortunately, the place is not designed for a huge number of visitors, who sometimes come at the same time, due to the end of work or before closing, thereby forming a large crowd of people
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3
November 29, 2023
There are no advantages. Some individuals manage to serve customers out of turn. Sitting for an hour and a half to reissue the contract in 5 minutes is so-so fun. The employee who took customers out of turn (they turned to her only to find out if there was a TV) made their purchase for 50 minutes.
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2
March 25
They don't know how to solve problems quickly. Always hemorrhoids
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February 19, 2024
The specialists serve you clearly and concisely. But despite this, the queue cannot be avoided. Well, at any time. Come even in the morning, even in the evening there is always a queue
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1
November 22, 2023
Many thanks to the administrator A.G. Vabishevich Politely and quickly helped us to carry out the necessary procedure
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August 12, 2024
A fairly large center, a lot of employees, you don't wait long for a ticket queue
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November 28, 2023
Not a bad department, the only drawback is the eternal queues. The room is spacious and there are a lot of seats.
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March 27, 2023
Quite a pleasant place. The queue is electronic. Depending on the influx of people, you can sit in line for an hour. There are sofas and chairs, so, in general, it is tolerable. A cooler with water. The consultants are polite, they will tell and explain everything.
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1
November 8, 2023
A very long time!
The staff is polite, cultured!
But the work is organized terribly! 11 windows, 4 specialists work. I sat for more than an hour to wait in line. It was me who arrived in 3 days. And what will happen after 6? It's scary to imagine
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1
August 11, 2023
I asked to connect the Internet in the apartment. Specialist Hasanova (sorry, I didn't remember the name) told me everything in great detail, signed a contract, handed me a router. On the way home, I filled up my account, came in, connected my router and now I have high-speed Internet. Everything is clear and fast.
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3
1
December 25, 2024
About 3 years ago there were huge queues, half a year ago there were two people in the queue. The staff are great, they work fast
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March 7, 2024
Read the agreement VERY CAREFULLY and double-check the list of connected services several times, otherwise you may not need paid subscriptions.
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1
July 2, 2024
Everything is very clear, fast, understandable. Thank you for such a job!
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September 27, 2024
A good service center, they always go to meet the client. I changed the 2.4 modem to 5 Hz
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April 8, 2024
Nice staff.the work is well organized.convenient to get to
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July 20, 2024
An electronic queue is working.
The expectation is not great, because the employees work quickly.
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June 5, 2023
There are soft sofas in the center of Beltelecom, apparently they are provided for a long wait. I arrived there on a weekday, working hours (about 15:30) and spent almost an hour waiting and almost half an hour in service (((((((It's sad to spend so much time on not so important things....
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3
December 31, 2024
Very long service time
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November 25, 2024
Great. Fast service.
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November 20, 2024
Employees work slowly , they sit on their phones , go out to smoke .
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March 26
polite and pleasant
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August 15, 2023
We have solved all the issues, the air conditioner is working. Queues are mainly due to subscribers who are told the same thing 10 times and they still don't understand anything. The waiting time is about half an hour
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3
February 21, 2024
There was no queue, calmly, specialist Anna left a very good impression as a specialist
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3
June 21, 2023
Good professional service! The administrator is in the hall, who finds out who came on what issue, and what is better to do. The only drawback is a very long wait due to the workload.
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1
May 31, 2022
The queue is always long, but the specialists work quickly, you don't have to wait long. Polite, competent specialists. It is clean, spacious, and there are enough places to wait.
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3
1
August 3, 2023
There are always huge queues. They take it very slowly. There is no consultant, there is no one to ask a question, and the operators: "we don't answer questions." We handed over the equipment and also heard enough about how stupid we are and do not understand anything, we also thought that we would regret it too late. One of the advantages is an electronic queue and a children's corner.
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3
September 28, 2023
Very responsive staff, many thanks, stayed late during non-working hours and helped solve all issues.
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1
October 28, 2024
5 stars. The employee suggested the tariffs and even gave a discount)
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July 24, 2021
Good afternoon, everyone! Beltelecom on Matusevich St. fulfilled my stated requirements PERFECTLY! The operator politely and correctly performed a paper-conversational dialogue. Everything is at the highest level! : expectations from sofas (comfortable)👍your turn before service💥. The only point: it's a long time to wait in line, but it's good that the interior and furniture are relaxing. Prosperity to you and health for further achievements!!!
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3
May 15, 2023
Everything is fine, I came with a set goal for myself, connect the buy-fly, turned to the operator, told everything, showed, connected, explained, left satisfied, I use everything perfectly👍
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1
July 20, 2024
Everything goes very quickly, I was on Saturday, there are very few people.
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1
March 25
Good service.
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1
August 12, 2022
Awful.
It is difficult to imagine slower work.
I remember a picture from the movie "zveropolis" about mail, so that's about the same only about the phone.
It was necessary to restore the Internet, before that, by chance, 20 kopecks went into the negative on the phone,
It would seem that in a normal organization this can be solved by a phone call, but no, you need to write a statement here.
As a result, there were 11 people in front of me, I sat for 1 hour and 20 minutes.
And there are 8 working windows, that's it.
I am very sorry that I have to use the services of this organization due to the lack of a decent alternative.
Horror. It's a pity you can't give a minus grade
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6
August 30, 2022
Long queues. I wrote this 4 years ago. 08/15/22 I spent more than two hours there, from 12.00 to 14.15. Two hours and this is not the limit for such an institution. 3-4-5 jobs were not working at the same time, there was no administrator. The visitors waited a bit and left. There is no control from the administration there. After clinics, this is the next place to waste your time.
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6
1
April 11, 2024
fast, professional, great job
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September 8, 2023
Disgusting place and disgusting service. The felial of hell on earth. It works for 5 windows, but there is no bandwidth. I've been there three times, it burns at least 1.5 hours of my life
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3
November 18, 2024
The only thing worse than the queue here is the queue to the therapist
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November 7, 2022
There is Parking, polite staff, electronic queue, sale of household appliances in installments, you can arrange delivery. You may have to wait in line.
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February 2, 2023
She asked to offer another more budget option for a package of services or a discount, but they could not help. The cost of the Internet is growing, but in fact the speed does not match the stated
The Internet is expensive!!
..For a very long time and actively persuaded me to buy gadgets on credit that I didn't need.
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4
October 25, 2023
I had to change the prefix to zala. Everything is very fast and convenient!
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January 31, 2022
I very rarely visit Beltelecom, but the last time I had to solve one problem, and a wonderful employee helped me a lot, who explained everything, did the necessary manipulations, for which I thank her very much!Sometimes the points are loaded, it is difficult to understand when it is better to go there.But all employees are competent and queues do not depend on them.thank you!
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August 15, 2022
Monday, 10.00 a.m. there was a queue of 10 people who had to wait almost 1 hour. Of the 9 windows, only 3 are open. Parking is small, look for a place along the road. I am glad that the queue is electronic. And there is no way in our time without personal treatment. And a new building with the ability to connect only to Beltelecom. Eh... Come if you have a couple of hours of free time.
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1
June 19, 2024
Very slow! There is no queue, but the specialists just sit and do not call.
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